Air Italy Discussion

07 September 2017 09:09:00 Eleonora Martelli

I cannot find you anywhere online so that I may book directly with your airline. I do not like going through a third party. How do I do this? Thank you

01 July 2017 05:07:00 Guest

Guest : Air Italy operates under the name of Meridiana. Recently I purchased three tickets with Meridiana to travel to Italy. Once I arrived at the airport I discovered that the flight was delayed by 4 hrs. Later on, I also discovered that we were traveling on Air Italy. This was the first time I heard of Airt Italy. Both trips to Italy and from Italy, Meridiana used Air Italy to transport passengers from NY to Naples and viceversa. On both occasions, the aircraft was very old, small, warn out and dirty. When I boarded the plane I felt if i went back to the 70s. Worn out leather seats, no entertainment system , no air condition controllers, old and discusting bathrooms, cramped seats, narrow corridors and to top it all off grumpy and indifferent staff. I have flown all over the world and this is the worst experience and airline. They should be ashame to use the Italian flag as their logo! I will never use Meridiana or Air Italy ( spin offs of the infamous Eurofly) ever ever again. In my oppinion, this is the worst european airline! Furthermore, during this last trip 4 passengers became ill due to poor air circulation. Good luck to you if you will consider using this airline. I saw Air Italy has direct flights from JFK to Palermo and Naples. Thanks for the thorough explanation of the service you received. I'll go ahead with one of the other airlines.

28 June 2016 03:06:00 Guest

I got my flight cancelled Verona to Rome without arrangement. Not recommended.

08 July 2015 06:07:00 ANTHONY AMPLO

DEAR SIR/MADAM COMPLETED A RESERVATION ON LINE --AFTER HOURS OF WORK ; RESERVATION WAS REJECTED AT THE VERY END. NO REASON WAS GIVEN. YOU HAVE ALL MY INFORMATION -- WHAT DO YOU WANT ME TO DO NOW.??????? PLEASE CHECK WHAT HAPPEN.??? MY E-MAIL IS---MAOPL@AOL.COM

23 November 2013 08:11:00 Guest

We where going fr om Cantania too Rom and then too Copenhagen. It was Air Italia from Cantania too Rom and SAS from Rom too Copenhagen. When we check in the lady i Cantalia said we have too take out our bag in Rom and check in again. We said why then she said and off diskussion you have too do what a say too you. We only have 1.2 hour Before the plain in Rome take off. Other people on the same plane could check in their lauge all the way too Copenhagen (and we could when we wh ere travel from Copenhagen too Cantania whith stop in Rom, same companies). We have too run in the Rome Airport too try get our bag (too get the bag the men said too me take about 1-hour in Rome) . Then we have tell them too send our laugage too Copenhagen. We dont noo if our laugage ever come too us. We told SAS in Copenhagen what happended and they said of course you can check in all the way too Copenhagen. No more Air Italia they are not freindly, they dont no the work and i Shell tell as many people i know, dont use these bad Company. The lady in Cantania should get att kick in her * .

31 August 2013 01:08:00 Guest

Air Italy operates under the name of Meridiana. Recently I purchased three tickets with Meridiana to travel to Italy. Once I arrived at the airport I discovered that the flight was delayed by 4 hrs. Later on, I also discovered that we were traveling on Air Italy. This was the first time I heard of Airt Italy. Both trips to Italy and from Italy, Meridiana used Air Italy to transport passengers from NY to Naples and viceversa. On both occasions, the aircraft was very old, small, warn out and dirty. When I boarded the plane I felt if i went back to the 70s. Worn out leather seats, no entertainment system , no air condition controllers, old and discusting bathrooms, cramped seats, narrow corridors and to top it all off grumpy and indifferent staff. I have flown all over the world and this is the worst experience and airline. They should be ashame to use the Italian flag as their logo! I will never use Meridiana or Air Italy ( spin offs of the infamous Eurofly) ever ever again. In my oppinion, this is the worst european airline! Furthermore, during this last trip 4 passengers became ill due to poor air circulation. Good luck to you if you will consider using this airline.

10 February 2012 08:02:00 Osvaldo

Before I purchased some “Gift Cards” that Alitalia offered, I made a phone call to Costumer Service to confirm the Card use, restrictions and conditions. The agent who responded the call told me that I could use them the way I explained. Once I purchased and tried to pay the airline tickets with the Gift Cards, it showed ALL kinds of restrictions that I was not notified before. After spending hours on the phone with the Airline, they refused to give me a refund. Now, I have $1,186.98 worth of “Alitalia Gift Cards” that I cannot use. I definitely feel that Alitalia ROBBED ME