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EasyJet Discussion

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Messages 1 - 20 of 80
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17 January 2017 Guest

Guest : AngryMan : Anyone else having problems with booking and using credit cards getting invalid expiry date no matter what you enter? Mine is doing this, how did you solve this!? I've tried three different credit cards and three debit cards yesterday and toady and they are rejecting the card expiry date on all of them. And I can't get through to them on the phone - announcement tells me long waiting time of up to three hours. Can anyone help?

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09 January 2017 Guest

AngryMan : Anyone else having problems with booking and using credit cards getting invalid expiry date no matter what you enter? Mine is doing this, how did you solve this!?

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19 December 2016 Guest

Can I claim back hire car expense due to flight cancellation due to adverse weather and no other available flights until 4 days after the fact?

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14 December 2016 Guest

I have tried to book a flight online, but when I get to the final step to confirm payment I get the following message: "Access Denied You don't have permission to access "http://www.easyjet.com/EN/secure/Booking.mvc/SubmitStep5" on this server" Has anyone else encountered this?

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12 December 2016 Guest

Easyjet plus website has been down for a week for planned maintenance. Meant to be back up Thurs 8 Dec, then Fri 9th, then Mon 12th - now says Tues 13th. Nobody at Easyjet can help in any way - apparently there is no way for anybody to contact anybody (even easyjet staff) at Easyjet plus .......... Absolutely useless the lot of them

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07 December 2016 Guest

Easyjet aren't showing any flight from Newcastle to Palma on Saturdays in the summer but I am sure they fly them. Maybe keeping them back. Anyone seen this before??

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29 November 2016 travel

hi guys. Has anyone used a virtual credit card to book a Easyjet flight? Ive been having problems book a flight. Do they accept virtual credit cards? Help please

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02 October 2016 Guest

Guest : Similar situation, 17th August had email from EJ advising I would be getting a cheque for compensation for a 12 hour delay flying back from Nice. 28th September today and still no cheque, 6 weeks later!!! Shocking, I keep emailing and getting fobbed off. Not really sure what to do..... lmharpin : I was promised 250 Euro to change an Easyjet flight from Malaga and flying to London Stanstead instead of London Luton. They money has not been paid several weeks later. Anyone else been promised money by easy jet? https://www.caa.co.uk/Passengers/Resolving-travel-problems/

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02 October 2016 AngryMan

Anyone else having problems with booking and using credit cards getting invalid expiry date no matter what you enter?

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28 September 2016 Guest

Similar situation, 17th August had email from EJ advising I would be getting a cheque for compensation for a 12 hour delay flying back from Nice. 28th September today and still no cheque, 6 weeks later!!! Shocking, I keep emailing and getting fobbed off. Not really sure what to do..... lmharpin : I was promised 250 Euro to change an Easyjet flight from Malaga and flying to London Stanstead instead of London Luton. They money has not been paid several weeks later. Anyone else been promised money by easy jet?

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26 September 2016 lmharpin

I was promised 250 Euro to change an Easyjet flight from Malaga and flying to London Stanstead instead of London Luton. They money has not been paid several weeks later. Anyone else been promised money by easy jet?

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17 September 2016 Prisoner cell block Malpensa

Currently being kept imprisoned in Milan Malpensa by easy jet. Waited an hour to have our cancelled flight rearranged and now 4 hours so far waiting for bus to hotel. They will not tell us the hotel so we cannot get a taxi. What's going on here? Is this even legal to imprison us in this way?

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09 September 2016 Jenny Ford, Guest

Our son booked to fly out to visit us in Greece August 2016. He underwent small but tricky surgery two weeks before. Called back into hospital with extreme pain and complications two/three days before his flight, and forbidden to fly. Customer Services (a total misnomer), assured us we should complete contact form on the website before the flight and attach relevant documentation from the hospital to get a refund voucher. I did this twice, as the website didn't give report or audit trail. 7 days later, still no contact. I phoned for 3rd time to be told 'heavy volume of correspondence ". Eventually, told we will get the airport tax back. 'Serious Illness" is only death or dying. Finance make the decisions. Total * of time applying unless you are definitely dead or soon to be.

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04 September 2016 peter mcmullen

I like flying with Easyjet, but I may not do so in the future. The website, which used to be "easy", is now dreadful. For the second time this year, I have found it impossible to check in, I have wasted hours going round in circles getting nowhere.Whoever designed their new website should be fired!

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01 August 2016 Richard Green

Just investigating this more, there was a press release on 17th July informing about the strike. Completely unfair to leave us until midnight before our 23rd July flight to tell us we were cancelled. I'm taking this further. Guest : Think we may have been on the same flight. We got a text at midnight telling us that our flight was cancelled due to industrial action (so no claims of course) then 20 mins later we were told the action was called off but it was too late to get the slot back so we were still cancelled. Infuriating and very fishy to boot

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01 August 2016 Guest

Think we may have been on the same flight. We got a text at midnight telling us that our flight was cancelled due to industrial action (so no claims of course) then 20 mins later we were told the action was called off but it was too late to get the slot back so we were still cancelled. Infuriating and very fishy to boot Guest : I hate this flighttttttttttttttttttttttt Never trust them. I had a flight booked to Italy and the canceled it, they did't even sent an email to inform me. I found out at the airport. Never again. PPL STAY AWAY FROM FROM EASYJET!!!!!!!! Guest : I hate this flighttttttttttttttttttttttt Never trust them. I had a flight booked to Italy and the canceled it, they did't even sent an email to inform me. I found out at the airport. Never again. PPL STAY AWAY FROM FROM EASYJET!!!!!!!!

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28 July 2016 Linda I.

I sent an email to EasyJet on July 11 after my flight on the night before from London to Inverness was cancelled. Since then I have been fobbed off by the so called 'customer service person' - I lost a full day and incurred out of pocket expenses of 43.75GBP and they do not want to pay that. I shall never fly EasyJet again and will tell all around me that they are compromising safety in a big way.

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24 July 2016 Guest

Bad, Bad, Bad Customer Service . Tardy and careless!

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23 July 2016 Guest

I hate this flighttttttttttttttttttttttt Never trust them. I had a flight booked to Italy and the canceled it, they did't even sent an email to inform me. I found out at the airport. Never again. PPL STAY AWAY FROM FROM EASYJET!!!!!!!!

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11 July 2016 Guest

can i change api after checkin

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Messages 1 - 20 of 80
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