EasyJet Switzerland Discussion

15 October 2022 01:10:00 Janne A Silva

I bought a ticket from London to Geneva in June this year to go to Fribourg to visit my cousin is her son's birthday on 12 /10, I just stay for one week but when I show my passport they sent me back home because of expiring is on22/12/2022 I have paid my ticket and for 15 kilos baggage I felt very embarrassed because the staff was very rude and I got very upset because I am 69 years I am retired person I had to save money for doing this trip I would like to have a refund first they change my return date and I don't complain. and money is not easy to won . Could You please help me in this case .Thank You for your attention,Janne

28 February 2022 11:02:00 Guest

Possible work around for EJ2cpgtc70fd : I received this error code repeatedly when trying to change a flight booking on the EasyJet website today. I tried a lot of things to try to work around it. In the end I have up trying to move the pair of flights and instead moved one and then moved the other in a separate operation. The cost came out higher at £96 instead of £16 offered to move the pair. I suspect the EasyJet website is doing the calculation one way to calculate the price to offer and then another way when it is checking the transaction and for some cases the 2 numbers are different and it then bombs out. Anyway I hope that work around helps a few of you! Please add to the discussion if this does actually work!

03 January 2022 11:01:00 Guest

Guest : Guest : Patricia Cattan : Hello, the easyjet web site recommends changing flight details on-line but I keep getting error message EJ2cpgtc70fd. What does this mean and how can I manage my change otherwise? Also, no one answers the phone! Thank you. Patricia Cattan : Hello, the easyjet web site recommends changing flight details on-line but I keep getting error message EJ2cpgtc70fd. What does this mean and how can I manage my change otherwise? Also, no one answers the phone! Thank you.

30 July 2021 09:07:00 Guest

I am having this same problem myself and they want to charge me double. So waiting to see what manager will do if they eventually call me back Guest : I just had the same issue. When trying to rebook flights & pay an extra £314, I got error code EJ2cpgtc70fd. I spent half an hour on the phone to Easyjet - they couldn't solve the problem & wanted to charge over £500 for the changes - their prices are cheaper online apparently. Eventually they reduced the extra fee down to £382 which I have paid over the phone to change the flights. So am £68 worse off & no reason why

07 April 2021 11:04:00 Guest

I just had the same issue. When trying to rebook flights & pay an extra £314, I got error code EJ2cpgtc70fd. I spent half an hour on the phone to Easyjet - they couldn't solve the problem & wanted to charge over £500 for the changes - their prices are cheaper online apparently. Eventually they reduced the extra fee down to £382 which I have paid over the phone to change the flights. So am £68 worse off & no reason why

27 February 2021 10:02:00 Guest

Guest : Patricia Cattan : Hello, the easyjet web site recommends changing flight details on-line but I keep getting error message EJ2cpgtc70fd. What does this mean and how can I manage my change otherwise? Also, no one answers the phone! Thank you. Patricia Cattan : Hello, the easyjet web site recommends changing flight details on-line but I keep getting error message EJ2cpgtc70fd. What does this mean and how can I manage my change otherwise? Also, no one answers the phone! Thank you.

19 January 2021 07:01:00 Guest

Did you ever sort this? I’m trying to change my Geneva flight and getting same error code? Guest : Keep getting error message EJ2cpgtc70fd when I try to pay for a changed flight?

14 December 2020 01:12:00 Guest

Keep getting error message EJ2cpgtc70fd when I try to pay for a changed flight?

24 July 2020 11:07:00 Guest

Patricia Cattan : Hello, the easyjet web site recommends changing flight details on-line but I keep getting error message EJ2cpgtc70fd. What does this mean and how can I manage my change otherwise? Also, no one answers the phone! Thank you.

25 October 2019 02:10:00 Guest

Perfect!

28 June 2017 10:06:00 Guest

Completely fed up with Easy Jet. Never again will use them, just not worth the wasted time no matter how cheap the flights. Guess there's a reason why they are so cheap.

29 March 2017 02:03:00 Sergey khomutov

Dear sirs. I left my reading glasses in the hard black case in pocket of the seat infront of me. it may not be visible during the check after the flight because it may be hidden between the airline magazine and bistro leaflet. My flight number was EZS 1426 Alicante - Geneva, date: March 28, my seat 5F. the front seat row with the pocket: 4F My contact number +41 79 138 35 73 mail: skhomutov77@gmail.com

29 September 2016 04:09:00 Patricia Cattan

Hello, the easyjet web site recommends changing flight details on-line but I keep getting error message EJ2cpgtc70fd. What does this mean and how can I manage my change otherwise? Also, no one answers the phone! Thank you.

26 September 2016 05:09:00 Peter Blanchard

Why don't you answer the phone ? Peter Blanchard 022 784 11 30

01 August 2015 10:08:00 Nick

Trying to change my booking EPDKLK7 from Berlin to Geneva 2 August. The site does not allow me to do so, requests that I call Easyjet. Neither the Geneva number (no answer) nor the UK numbers work (wont go through). Click on suggestion landed on a page which would not display. Now I'm playing "Enter the correct CATCHA code". 3rd time... 4th..

21 July 2015 08:07:00 Kern

Good evening, I was supposed to fly 20 July on EZY 1596 fr om SXF to GVA, flight EZY 1596 - flight delayed by 17 hours. On your website, no clue how to claim the 250 ˆ due under EU regulations - contrary to the wishful language in your "Charte du passager" - "Simplifier les choses à chaque étape", "Ouverture …nous vous tendrons informé(e) à tout moment". Nobody answering the phone at No. 41 22 717 88 20 either. Please give clear instruction how and wh ere to present my claim. Yours, Max Kern

01 May 2015 12:05:00 Clot Riquet

Good Morning, I try to call you phone number 022 717 8820, but no response, I like to get in touch with somebody of the management either by phone or e-mail (e-mail addr. pls) if you could give me a contact name please looking forward hearing from you by return best regards, Riquet H Clot Incoming Travel Service Geneva tel 022 301 55 65

02 February 2015 09:02:00 ALEX KIKLEVICH

Dear team, Can you please advise what is the best email and contact person at purchasing department of EasyJet Switzerland. We are an ASA-100 Aftermarket supplier of Boeing and Airbus Rotables, expendables and consumables. We support various National Flag Carrier, Low cost operators, Charter and Cargo Airline around the world. It is really hard to find any contacts for vendors or emails online or on the website of EasyJet. I would really appreciate your help. Please advise. Thank you! Best Regards, Alex Kiklevich | Account Executive Alaris Aerospace systems LLC | 1721 Blount Road, Suite 1, Pompano Beach, FL 33069, USA Tel +1 954 596 8736 ext 114 | Fax +1 954 596 8737 | Mobile +1 954 683 7086 akiklevich@alarisaero.com | www.alarisaero.com | skype: akiklevich

19 October 2014 02:10:00 Abdu

Dear sir last night i purchased an eazyjet ticket thru Internet for my relative who want to come from Stockholm to Geneve on 10/11/2014 and return on 14/11/2014 but by mistake i made the ticket the other way going Genv. to Stockholm 10/11/2014 and Return 14/1172014 How can you help me correct this mistake or cancel and book the corret ticket Book No ENBBM4S flight no. 1573 and 1574

08 August 2014 12:08:00 Niklas

I flew from Philadelphia to Cincinati and back on USAIR. Both flights were teyirfring. Due to a combination of bad weather and pilot error.The people I was working with claimed never to fly USAIR, nicknaming them US-SCARE. Perhaps this was an isolated incident, but it certainly left its mark on me. It was several years before I flew again.

06 August 2014 11:08:00 Sean

Airlines fly from Gatwick to Tenerife (South) from the south and north terminals at Gatwick, but you shluod check with your airline. You shluod find this on the airlines website the under FAQ section or by checking here at

15 July 2014 04:07:00 Fabiola Sosa

on 27/jun2014 on a flight No. EZY1396 I left my cellphone at the bag sit and i realized it 3 min away from the plane, still on the way to pick up the luggage. i tried to go back to the plane but security didnt allowed me to go on the way back. they sent me infront to a lost & found office, saying there i have to make the report, the airline personal will bring it there, and tomorrow i can pick it up. for 3 min way.. i thought it is absurd!, but they insist those are the rules . in this case , fallowing the instructions, i made step by step as they said. Since then i have been calling, the airline, the airport and untill today i havent get my celphone back!!!

21 March 2014 03:03:00 Nussberger

I am trying to book a seat and the text comes only in German. I have misunderstood the policy of the luggage checking and I made an error in buying two luggage checking . I would like to cancel that.

18 December 2013 02:12:00 Guest

EM3B619 Hello everybody, is the "in advance printing" of boarding passes really a must ??? EasyJet seems to require it absolutely from e-passengers. I was waiting for the sending of this document for the above reference, which soud have been sent by EasyJet 30 days before departure. Above reference # reports to a Lisbon-Geneva flight 1448 sheduled Jan 11, 2014. Today, Dec 17 2013, 22:49, I am still waiting for it ! The friend for whom I did book this flight is leaving Geneva (with Esayjet...) tomorrow. Is there a risk that he woud get sticked to Lisbon on next Jan 11 ???

06 November 2013 10:11:00 neuenschwander jürg

2013. 28.4 Genf-Alicante Abflug 17.15 Gestartet ist die Manischen um 21.30!! Bis um 20.00 Uhr keine Information an die Fluggäste wieso wir warten mussten 2013. 4.11 In Alicante ist beim Check In der Reisverschluss meines Handgepäcks gerissen. Ich hatte keine Möglichkeit diesen wieder instand zu setzen. Ich wurde mit 55 Euro gebüsst. Das Handgebäck wurde zum Frachtraum gebracht. Alle meine Proteste nützten nichts. Dies ist ein frecher Abriss von Fluggästen. Nun wechsle ich für diese Flüge zu einer anderen Gesellschaft

11 September 2013 02:09:00 Guest

THE TELEPHONE NUMBER LISTED ABOVE HANGS UP ON YOU AFTER THE SECOND SENTENCE. REAL NUMBER WITH REAL PEOPLE IF YOU HAVE IT PLEASE. THANK A LOT FOR THE LAST HOUR OF FAKE CALLS AND ONLINE SEARCHING....

05 November 2012 03:11:00 Guest

I am Indian national present resident of Netherland and have work permit of Netherland. On visit to Geneva I have lost my passport. Can airline accept me for traveling to Netherland on this paper. If, i can get a letter from Indian Consulate Geneva will this help.Please reply