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GOL Transportes Aereos Discussion

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Messages 1 - 13 of 13
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22 April 2016 Guest

Terrible service.

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08 December 2015 Guest

update on previous report..Gol is trying a scam to get your money. I try to bring back the exact(actually slightly smaller carry ones (after all my problems I looked at my email flight info and could have just shown them) that it says I can have one carry one and one under seat (2 free) they made life very difficult for me to bring on 2 bags as per the "information on website". I will say that the supervisor was intelligent and made the right choice to let me carry on my $4000 dollar eqpt. the idiot was a young man at Forteleza entry point to gate (a gol employee) who was hell bent on making sure that I didn't get on with the bag. He must have wanted to feel important. after the incident I returned to the gate and he found me and still challenged me. When he finally realized he had be trumped by his supervisor he sheepishly walked away. Delta Airlines take note because this was a Delta flight and they need to clarify the policy

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06 July 2015 Nepali Kanchha

This airlines very very problem and this airlines not issued bordibg south asin. Just airlines sending me back in INDIA from Brazil airport. This is not good and not good business If not giving boarding then why sell ticket. Stop selling ticket. Bad airliness don't follow this airliness

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26 May 2015 March 26 9A

Absolutely the worse Airline I've ever flown with!! I booked a round trip from MIA to Punta Cana. Our flight to Miami left at 830am, which was perfect because my wife needed to go to work that day. To our surprise the flight was delayed by 3 hours!!! The excuse: the crew hasn't been on ground for 9 hours and then they said a flight attendant was sick!! Are you kidding me??? I get it, but really??? Sounds like an airline that doesn't plan for situations like this! What's worse is that they did nothing to accommodate the inconvenience! All they could say is: there's nothing we could do about it! With an attitude!! I know when I give people attitude and I've been calm about the situation but the service on this airline is very poor! Never again flying GOL... And trust me, people will hear about my experience. Talk about a very disorganized and rude airline.

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27 January 2015 Guest

can your flights be booked in the USA

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16 November 2014 herard

please have flights from brasil to port au prince haiti...the haitian comunity is suffering because the price to go to haiti cost too much money

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06 October 2014 Guest

THIS IS THE WORST WEBSITE ON ANY AILINE I HAVE ENVCOUNTERED IN MY THOUSANDS OF FLIGHTS WORLDWIDE. MY WIFE IS BRASILIAN BUT EVEN SHE IS EXASEPERATED BY IT. ANYONE OUTSIDE BRASIL FORGET IT!! IT REVERTS TO PORTUGUESE WHEN BUYING INTERNATIONALLY AND GETSB YOUR BIRTH DATE AND OTHER DATA WRONG THEN TELL YOU CANNOT BOOK !!! CUSTOMER SERVICES IS IN BRASIL AND NO ONE SPWEAKS ENGLISH!!!!!! APPALLING

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01 May 2014 Germany

worst airline ever

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10 April 2014 Guest

Unfortunately I could not catch my flight on the route Caracas Dominican Republic, in these times desire to use the ticket but closed operations in Venezuela Gol, can guide me to do because it gives me no answer about what to do

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03 October 2013 Guest

Gauker : Terrible. No way to contact them. No US phone number and the one for Brazil on their website does not even work. Non-existent customer service. My wife and son have gone missing on one of their flights and I can't even locate them or talk to anyone about where they are. Don't fly with GOL!!! for USA 1 855 862 9190​

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02 August 2013 Gauker

Terrible. No way to contact them. No US phone number and the one for Brazil on their website does not even work. Non-existent customer service. My wife and son have gone missing on one of their flights and I can't even locate them or talk to anyone about where they are. Don't fly with GOL!!!

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24 April 2013 giuseppe cannavale

hello very difficolt to have same respond ,at what terminal from sam paulo to jfk fliat

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20 February 2013 Felix

What is your phone number in america for costumer service. Im trying to book for 7 people and is not letting me doit.

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