Sichuan Airlines Discussion

05 February 2024 03:02:00 Nunzia

My flight was canceled and they notified me a month before departure. [Bangkok-Rome]. Am I entitled to a flight refund?

23 November 2023 12:11:00 Guest

How many money they charge for changing the flight dates?

03 October 2023 12:10:00 Suresh

Hi there. I just wanted to know if I have to self transfer my luggage in 4hr transit with sichuan airlinez

29 June 2023 03:06:00 Guest

Hello, I don't have my luggage since 7 days. Please contact me. Bonnemaison Marie Mariebonnemaison66@hotmail.fr

07 March 2020 01:03:00 Guest

AHMED YUSUF AMOUD : I'll have flight on 19/02/2020 to go in xi'an, I don't want to go back xi'an because of coronavirus, so I'll like to refund my ticket Hello, did they refund your ticket?

13 February 2020 05:02:00 AHMED YUSUF AMOUD

I'll have flight on 19/02/2020 to go in xi'an, I don't want to go back xi'an because of coronavirus, so I'll like to refund my ticket

30 January 2020 07:01:00 Le bris edwina

Hello, I'll have a flight to go in new Zealand the 24 February but I ll have two long stop in China so I don't want to travel there because there is the coronavirus, I would like to have a refund ticket. Let me know how to do

26 November 2019 05:11:00 Adrian

I have a cancelled flight from Cebu to Los Angeles without any notice. Please refund the money! Ticket number 876-2410018206.

31 July 2019 03:07:00 Islam

hello i have a flight on 27/8/2019 and i am wondering if i changed the date till 3/9/2019 will pay any fees ?

13 June 2018 10:06:00 Guest Steffen Will

Hallo, I have an question. I'm from Germany. My son has booked a flight from Zurich zu Praque. The flight-number is: 3u8296, 23.6.2018, 11:25. My son is 17 years old an has received his ticket. Now I want to book another ticket with the organisation "Airtickets" in Germany. But the main question is: Is it allowed and possible, that my daughter can also book a flight from Zurich to Praque. I want ti ensurrance, that my daugher also san fly. Please give me soon an answer. Thank you! I write this E- Mail not from my own PC, therefore I give you my E-Mail-number: steffen.will@gmx.net With regards Steffen Will

07 March 2018 05:03:00 Guest

Same thing happen d with m as well Those are dirty people who are ruled by dirty stupid ruler and the outcome of that is the entire China Guest : 3U8618 J seat 1F 13th July 2017 My flight was delayed more than 10 hours from Hong Kong.. we were turned away from the runaway at Hong Kong international airport before we takeoff..we stacked inside the aircraft for 2 hours in hot weather.. no water or drinks were served.. I traveled at business class ,when i arrived at Chengdu airport on 14/07/2016 early in the morning.. the ground staff was handing out 200 RMB.. which was below expectations compensation.. I would like to have compensation for unconviance .. the ground staff was unfriendly.. I have to lost my temper before they have to arranged taxi for me.. one ground staff was so stupid ..he through the money and ran away inside the terminal.. I have to do straggle to returned to the terminal to approached two Sichuan airlines ground staff and asked for their help.. they hardly speak English.. I had bad experience with the Sichuan airlines ..

07 March 2018 05:03:00 Guest

Piece of * airline companiy First the serv the ferries and slchespes food I saw some cans with expired date Second they treat people like the red of Chinese who are used the communism and those dirty rules Third they comman people not to smoke and they kept us in a halt for international travelers with no bathroom or restuarants, or any thing to buy to eat or smoke king rooms

19 February 2018 09:02:00 Guest

Worst Airline Ever used for transportation.

28 November 2017 09:11:00 Charl

Good day Madam/ Sir, I recently travelled on Sichuan Air ( Flight: 3U8812 - ETKT: 8765909040659/1), form Jinan International to Chengdu International. With booked luggage: A) 3U 3876905627 B) 3U 3876435160 I got transferred at Chengdu International Airport, to flight QR861 ( Doha, Qatar ), but my luggage weren't transferred to the Qatar Airline. Could i just get an status update, of when will the 2 luggage bags, be handed over to Qatar Airways? Why is the online help, managed so bad from Sichuan Airways side? can,t get hold of you!!

23 October 2017 05:10:00 VICTOR

PLEASE I NEED TEL NUMBER CARGO IN LAX WHO IS THE HANDLING AGENT PLEASE ASAP

23 October 2017 05:10:00 VICTOR

PLEASE WHO HANDLING SICHUAN CARGO IN LOS ANGELES USA I NEED PHONE NUMBER PLEASE TKS

22 October 2017 10:10:00 Guest

I want to cancel the flight ticket how should i do

06 October 2017 03:10:00 JUDY

I need the telephone number for Sichuan airlines Cargo handling agent in Los Angeles, CA.

03 October 2017 05:10:00 VICTOR

PLEASE I NEED TEL CARGO SICHAUN AIRLINES IN LAX PLS

14 July 2017 07:07:00 Guest

3U8618 J seat 1F 13th July 2017 My flight was delayed more than 10 hours from Hong Kong.. we were turned away from the runaway at Hong Kong international airport before we takeoff..we stacked inside the aircraft for 2 hours in hot weather.. no water or drinks were served.. I traveled at business class ,when i arrived at Chengdu airport on 14/07/2016 early in the morning.. the ground staff was handing out 200 RMB.. which was below expectations compensation.. I would like to have compensation for unconviance .. the ground staff was unfriendly.. I have to lost my temper before they have to arranged taxi for me.. one ground staff was so stupid ..he through the money and ran away inside the terminal.. I have to do straggle to returned to the terminal to approached two Sichuan airlines ground staff and asked for their help.. they hardly speak English.. I had bad experience with the Sichuan airlines ..

14 July 2017 01:07:00 Guest

3U8632V 14JUL F LAXHGH HK3 150A 645A 15JUL verity this fights is on time?

17 May 2017 06:05:00 Sarah Durham

Sichuan Airlines is the absolutely worst airline you can go to. Stay away. They do not speak english. Nasty airlines. No customer service and and bad food. Do not touch this cheap airline. #cheapairlines #sichuanairlines #sichuanair #sichuanreview

16 May 2017 09:05:00 Henry Sy

Never again. Worst airline in the world. They lost my luggage and they want to forget me. Lost my best clothes and my electronic gadgets. Dont go near this cheap airline. You get what you pay for. They should be banned from the USA. I would not ride their plane even if it is free. Nasty experience . Nasty food.

12 April 2017 04:04:00 Guest

Booked a sichuan airlines flight and tried to contact reservation, but there was no phone number or any other contact information. Never dealt with any airlines in the world that poorly. Shame on Sichuan Airlines!

10 January 2017 11:01:00 Leonid

Hello, My name is Leonid. Yesterday vas canceled my fly from Phuket to Chengdu and I,m and my girlfrend was not informed about that and we loose 2 flights from Phuket to Chengdu and from Chengdu to Prague. What we have to do now? How we can arrive to Prague now? My mail: lrleonid8@gmail.com Thanks. Leonid +37067096882 Leoni

04 January 2017 12:01:00 Guest

Who handles your cargo when it arrives into SFO. Plus you have no English version. on your website.

05 November 2016 08:11:00 Guest

* airlines. no email support cannot reach through phone.

25 October 2016 07:10:00 Guest

who handle cargo shipment here in LAX and do you have cont number

13 October 2016 12:10:00 Karki Prabin

I am right now at narita airport,yesterday I had a flight fr om narita to Kathmandu at 8:20pm.I reached at airport at 8:00pm.I was rejected by receptionist to do check in because of delay.After,that is just told me to contact to place wh ere I had bought my ticket .I am trying to contact airline person but nobody answer my phone,I am going to attend my own marriage ceromony in Kathmandu this time day after tomorrow .I am still waiting in narita airport hoping I could contact any person of the airway . If you can see me here,please tell me or contact me or give me contact information . Karki Prabin

29 August 2016 06:08:00 Yvonne Tang

I have a question, can I book a flight ticket for my Friend using my credit card. Pls reply to my email - yvonnetang75@hotmail.com Thank you

13 June 2016 08:06:00 Guest

Hello, am Geoffrey. I wish to know whether a seat has been reserved for me for a flight from Guangzhou to Chongqing in China, dated 20th june 2016. I made the payment last week but upto now I have not received any confirmation for receipt of payment. Please help too plan earlier. My email id is : ssekatawageoffrey@yahoo.com Thanks

10 May 2016 02:05:00 Guest

How I can contact the Sichuan Airline help desk from Italy?

30 March 2016 06:03:00 Guest

Hello I would like to request a refund on ticket number 8767643441758 due to flight 3U8427 on 17December was canceled: AS 3U8427G 17DEC CTUKWL SS1 630A 815A $ E XS 3U8427G 17DEC CTUKWL UN1 630A 815A $ E Please refund ticket fully and send email to refund@orbitz.com to confirm the refund was processed.

04 February 2016 05:02:00 Guest

CARGO SERVICE OF SICHUAN AIR LINE IS A DISASTER!!!!!

23 September 2015 10:09:00 Guest

good day! i want to cancel the ticket flight no: 1699761572885 airline reservation number:NH0P9H and make refund for it due to some personal problems we encountered now. hoping for your immediate cooperation and fully understanding.

18 July 2015 12:07:00 Guest

My flight to Lhasa was canceled - they did not even bother to notify me ( flight was canceled well in advance ) despite having my phone and email. Had to buy a brand NEW ticket ( 800$ ), had to pay for my own hotel ( $200) and I am having a hell of time trying to talk to them. They do not speak english and they told they can only work if you have a chinese bank account!!!! How do I escalate this outside the company.

10 July 2015 12:07:00 Jim

I wish to join their FFP Golden Panda. No information available in English for on line registration. It appears they don't really care. I have trouble using the phone but they have no address for email enquiries. I need to fly often in China but it seems they are not interested in English speaking customers.

07 July 2015 08:07:00 Guest

Terrible treatment of pilots and flight attendants. Due in part to the very loosely worded CAAC regulations, this company has their pilots on duty for up to 18 consecutive hours. Often flying over 100 hours in 30 consecutive days. Training and other company events are put on their off days. Only allowing them 36 hours rest within 7 consecutive days. Often changing schedules. Flight attendants are frequently on duty from 16 to 18 hours and can actually be on consecutive duty for 24 hours!

11 February 2015 11:02:00 ruth tseng

mabw# 876-00159806 Please provide your LAX contact email or phone no. Thanks Ruth Tseng email: rutht@greating-shipping.com

26 July 2014 06:07:00 Guest

Horrible company. Can never get a hold of them and they can't issue an infant ticket online. when you try over the phone they need a Chinese issued credit card!?! WTF! Who traveling in China on vacation has a chinese issued credit card. What a shitshow.

19 March 2014 08:03:00 Guest

i am a travel agent n tring to contact our travel agnecy support number to check some alternate flt option,but unable to reach kindly give us contact number for travel agent

14 December 2013 01:12:00 Guest

We tried to get in touch on this carrier due to their flight schedule change happened on our flight. However un-able to get any help from their website all written in Chinese language. Telephone numbers listed as well doesn't seemed working at all. Please help!

30 October 2013 03:10:00 EASTERN

I AM TRACING A SHIPMENT FROM GUANGZHOU TO JFK. PLEASE ADVISE AIR CARGO HANDLING AGENT TELEPHONE IN NEW YORK. THANK YOU!

23 October 2012 12:10:00 Angela

Our group has booked Sichuan flight 3U8655 for departure from Chengdu (9.20am) for Jiuzhaihuanglong on 26 Oct 2012. This is our first trip to Jiuzhaigou and we really wish to visit Huanglong and Jiuzhaigou park. If the flight depart Chengdu airport on time (i.e. 9.20am), we will be able to visit Huanglong on 26 Oct 2012. For the past 2-3 weeks, I have been monitoring the flight 3U8655 that departs Chengdu at 9.20am to Jiuzhaihuanglong has always delayed their flying time. What were the causes for the delay? We really hope to arrive Jiuzhaigou on time to visit Huanglong. If your flight does not fly on schedule on 26 Oct 2012, we may miss our opportunity to visit Huanglong. We urge you to investigate the cause of delay urgently and ensure there will not be any more late departure going forward. We really wish to support Sichuan Airlines in the future. Your assurance and reply is greatly appreciated. Regards, Angela