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 ⇒ Airline and Airport Discussion Forum


Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world , airports, aircraft .

Recently Discussed Airlines, Airports, Airplanes

Vladivostok Air

19 December 2017 Barry
Dear Sirs: What is the availability and duration of flights from Anchorage Alaska to Vladivostok? cybor@clipper.net
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Pakistan International Airlines

17 December 2017 Malik Asif ur Rehman
Very bad experience with PIA. I lost some items from my lugage traveling from Peshawar to Doha Qatar via PK 285 DOH. I want PIA management to take serious action on this issue and pay me back.
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Cambodia Bayon Airlines

17 December 2017 Francesco nocentini
Bought two ticket from sihanoukville to phnom penh for next 30 dicember with expedia tour operetor. Do i have to confirm it with you?.
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Antonov An-2/An-3

16 December 2017 Samuel Resoeboen
Dear Sir/Madam, What is the newest age of AN3, what is its price, is there any AN3 ready for sale? Where can I contact if there are AN3 ready for sale? Thanks Samuel
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Rarotonga International Airport

15 December 2017 Andries Venter
You email address on your web page is incorrect!!. Merry Christmas
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SWISS International Air Lines

14 December 2017 Guest
I was on flight lx411 dublin to geneva on 07.12.2017 got cancelled and when i looked for help this week from swissair this week i get none and thats a policy from the top down its like ryanair
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Boeing 777-300

14 December 2017 Ali Faisal kHAN
Hello there, can any one help me finding the Max Altitude of B777-300 ER, B777-200 ER and B777-240 ER If any one have the information, kindly email me on:alifaisalkhan@gmail.com
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Jetstar Airways

13 December 2017 GuestX
Jetstar is the worst airline in dealing with customers change of flight or cancellation due to urgent matters. The customer online service officer often lie and tell us there is no refund possible and ask for details and wont refer the matters to be discussed. I will never believe Jetstar bullshit service. Melbourne traveller, disgusted with the airline service.
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11 December 2017 Guest
white wine was good and de crew were very kindly. So fast, so quickly. the time was a little inestable, but the trip was very soft
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Ouagadougou Airport

10 December 2017 Pamela Sinzinkayo
Hi. I am stopped at Kigali airport on my journey to burkina faso from Burundi. They are saying Burundians Citizens don't get on arrival visa in burkina faso. I was studying in Burkina faso 2 years ago and i always used Visa on arrival, can you please tell me if Visa on Arrival is still given to Burundian passport? It is an emergency, i am about to miss my next flight. Thank you very much my email is sinzijc@gmail.com
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Rutaca Airlines

07 December 2017 Guest
Hi, I'm in Curacao, and I just like to know if you have flight to las Piedras in December and the price please. Do you have a contactnumber in Curacao??
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Aeromexico

06 December 2017 Josefina Martinez
Horrible experience flying with Aeromexico, I hope I don't have to use your airline ever again. first , my mom couldn't fly and although I paid her ticket and didn't cancel because it cost you more to cancel so I didn't do anything, but oh surprise when my daughter and I got in the plane someone was sitting in the middle already (in my mom seat) aeromexico resold the seat, wow. then in the flight back they change my seats twice until I have to go and talk to customer service which gave us a different seats ( I paid for main cabin) abut didn't get main cabin. also, when I was paying for the extra luggage the stupid machine didn't approve the transaction , I thought that it was an error with my bank, I was running like crazy to find out but I went to the teller to get money which I was able to get, therefore the horrible machines were not working, but of course the customer service had no idea. oh also I called to request a different meal for me because I don't eat beef or pork, well they didn't care either nobody in the flight knew about, and the flight attendants are also not nice.
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Airbus A350-900

05 December 2017 SauceBoss69er
Cant wait to fly it into the ground
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Aeroflot - Russian Airlines

04 December 2017 Oundra
I'm flying by Aeroflot to Mongolia. I have 2 hours layover in Moscow and am really worried about my luggage getting broken in and the stuff will be stolen. I wonder if the Russians still have the notoriously bad service?
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Vientiane Wattay International Airport

03 December 2017 NurseJin
I'd ask information about how far from Veintiane airport to Bolikhamxay province
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Red Wings

02 December 2017 Saul reyes
I have a question about my reservation my fly is 15 june to moscow to sochi. It is the first time that i takr a fly with your arlines. An i just want to confirm my reservation 3188345706 and the code fly is WZ125
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Interjet

01 December 2017 Guest
Better hope you do not need to look for a bag they lost. they have no service, information or tracking for bags. if it goes missing you will never see it again. I lost one bag and the run around telling me it might show up on the next flight. But they cannot tell me if they put it on that flight because they cannot contact anyone in their own company. They are absolutely the worst airline and service company around. They may be good for the local people but I would avoid them if you have anything you do not want o lose.
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Aerolineas Argentinas

30 November 2017 HO SEOK JUNG
Dear Sir/Madam I am writing to you to complain about damage from your flight delayed departure and your poor service. I have participated the international plenary meeting - FATF -GAFILAT- which was held in Buenos Aires from 29 Oct to 3 Nov. The president of FATF meeting is currently Mr Santiago Otamendi who is the Secretary of Justice at the National Ministry of Justice and Human Rights of the Republic of Argentinasta. After plenary meeting I was supposed to take flight to going to NY JFK airport departing at 23:50 AR 1300. However that flight was delayed due to your problems. My original schedule going back to my country(south Korea) was departing at 12:00 korean airline KE0082 so it remains approximately 3 hours to transfer. However your delay I could not afford to transfer to my original schedule flight because the Argentina airline was scheduled to arrive over 11:00 so it just only would remain 1 hour so that I could not transfer to my original flight. Therefore I had to change my schedule departing at 00:50 next day 6 Nov according to the recommendation of your company staff working in Argentinasta airport ticket booth. When the staff of Argentina airplane said that due to the delay I can get the meal voucher at JFK Airport because I have to stay more 12 hours in airport. However when I arrived at JFK airport I asked the meal voucher at the Argentina airplane reception desk. They said the voucher can be used at the restaurants in the terminal 7 but my korean airline is terminal 1. So the voucher was useless. Due to the delay of your flight I arrived at Seoul airport passing one day so that I could not attend to my company and also missing very important meeting. My damages was serious from your delayed departure. I am not satisfied with your delay and service that I received from your company so I want to receive compensation from your company. Actually with my one day missing, my salary was removed about US$400 and i can not recover from the damage not participating the important meeting. My mental damage also serious. I look forward to your reply If you are not the related department, would you please pass this email to whom it may concern personal information : last name : JUNG, first name : HO SEOK, passport number : M37512852, telephone : +82-10-5290-0927 flight : AR1300, 04/11/2017, dep : Buenos Ailres_EZE arr : New York ticket number : 1805761112378 address : 105-1501 Jangsung APT 211 Joohwaro Ilsangu Goyang Gyeonggido South Koera 10382
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Air Corsica

29 November 2017 Horst-Dieter Hüdig
We have booked a flight 20.11.2017 for June 16.6.2017 from Bastia XK 250 to Marseille Morning 7.05 We will change the flight to June 15.6. XK 254 from Bastia 15.35. It`s a better connection for us to Istanbul für the next day. It`s the same price? What we must do? Please answer in German or English. Better is in German
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Indonesia AirAsia

29 November 2017 Akshata
I am akshata from india.i booked ticket for bali for 20th this Dec 17. I am worried about journey because of the volcano issue.please help us to resolve the issue.
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Tripoli International Airport

28 November 2017 Phyllis Robinson
I am from USA trying get ahold of Robert Anderson who is staying at Tripoli Airport waiting to leave need to get this message to him, need to e-mail his cell number or e-mail me at dreamcatch51@hotmail.com my phone is not working at present . need this info to get to him ASAP please
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Sky Airline

24 November 2017 Guest
can you change your passport details once you have booked the flight? (flying from BA to Santiago)
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KLM Royal Dutch Airlines

20 November 2017 Guest
All round abysmal service, when you are on the ground, especially when you email or use their WhatsApp link while the flight crews do try harder.
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Khartoum International Airport

20 November 2017 Guest
People help!!! As 7 hour on communication there is no colleague (doctor) which should arrive this morning 07:00 to Aden (Yemen). Last time we on the telegramme when left to meet him at the airport, but it has not appeared the arrived plane from Khartum (Sudan). And we left at once with it on communication, and that he has told that passports have taken away from it have told that has waited, and that its plane has not arrived yet. And and they have left it at the airport without any reasons deceiving. By the morning those which have detained him without the reasons long time discussed without concept not giving to depart. By the morning one speaks that was tired, other hungry wants to have breakfast, and then tell our working hours has ended others will arrive. Without concept have detained with a deceit, the plane has arrived to Aden without it. They have simply detained without the reasons, the visa, tickets everything is all right. As it to Khartum has arrived from Dubai, and should depart to Aden transit through Khartum. People kind help! More than 3 hours do not contact. Help
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TAAG - Angola Airlines

20 November 2017 KIRAN OZA
Sir My flight Lisbon-(Luanda)-Sao Tome on Oct.04 and return OCT.12, SAO TOME-(Luanda)-ANGOLA. When I checked in for my flight from Sao Tome, I handedover one bag, with polythene wrapper at the airport., for Lisbon. When I reached LISBON, polythene wrpping was missing, lock was broken and from inside the bag, 2 shirts and chocolates worth Euro 50/- were missing. I contacted TAAG office at Lisbon, she tried to help me but baggage staff was not available. I had my flight from Lisbon to Paris-BOMBAY. DT511 Sao Tome-Luanda: DT652 Luanda-Lisbon OCT 12.
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KD Air

20 November 2017 Landry
Left at airport for hours with no staff or answered emails. Miles from anywhere. Rental car company closed. Flight was supposed to leave at 420 it's 735
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White Airways

19 November 2017 Amy Cheung
2 adults elderly over 80 years old needs MEET & ASSIST SERVICES Taylor Charles William Derek Mr Taylor Eldra Eunice Mrs 12Dec TP1099 Valencia to Lisbon depart 1210 This flight although Tap Air but operated by White Airways. Both already ticketed under Tap Air record locator MKEWM4 They are willing to pay extra for this services please advise can you arrange for them? My email address: amy.cheung@lotusint.com.hk
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Bishkek Manas International Airport

19 November 2017 Sujeet Kesharwani
I have forgotten my watch during security check if found please contact to our tour guide timur
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InterCaribbean Airways

18 November 2017 Guy Francis
Very nice color scheme. A good strong and productive airplane, the embraer 120.. All I can say. Haven't flown with them yet. Beautifull tail livery.... Greetings from the southern caribbean. Curacao - Dutch Caribbean...
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Trans Guyana Airways

18 November 2017 Adrian Gomes
Cost for round trip for 1 from Ogle to Lethem
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Sun Dor International Airlines

18 November 2017 Guest
SundOR is still an airline! In fact, it is considered the best airline of israel
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Sky Wings Airlines

17 November 2017 SU535
natalie : i am currently dealing with a flight delay claim for sky wings and having issues getting a payment from them as compensaiton . does anyone know who the owner is/? There is no need to know who is the owner for the passenger in case of delays. The formal claim can be addressed and submitted on line to the air carrier in your country. The rest procedure, in case of non satisfaction of the claim by the air carrier, going via the government authority in your country or elsewhere.
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Silkair

16 November 2017 Guest
How come you don't have an email address for customer service?
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Bombardier Dash 8 Q400

15 November 2017 Georges
What is the average fuel consumption per hour ans the maximum payload for a Dash8 Q400 full cargo?
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Belavia - Belarusian Airlines

12 November 2017 Guest
Terrible airline all around. Avoid at all costs. Flight was 12 hours late due to their rickety old airplane being deemed unfit to fly. That's just the way it is, they said. Backstory: Needed to make an important afternoon meeting in St. Petersburg and bit the bullet and bought the ticket on the morning flight that cost twice as much as all the others flying later in the day. We boarded. The plane looked ancient and terrifying, but ok, whatever. It goes out to the runway, and then some men come out and start fiddling around under the wing, open up the engine. We sit there for an hour on the runway watching them. Then they inform us the plane cannot fly. We're brought back to the terminal to wait for another 5 hours while they find a plane that can fly. Then, due to missing all earlier connection flights in Minsk, another 5 hours in the airport there. End result: spent twice as much on a ticket only to be 12 hours late. No compensation offered. Rude staff. They don't have numbers (except ticket offices that don't provide any information except for ticket purchases) outside of Belarus, so if you want to call you have to pay through the nose to call to Minsk. If you want to complain, you have to send a regular letter to Minsk. In my case, they then sent a letter to my home address saying "oh well so sorry, looking forward to your business next time." I didn't even have it so bad--I just lost a couple hundred dollars and 12 hours. Others on the flight had connecting flights in Moscow to Central Asia on different airlines that they missed. I can't even imagine how much time, money and grief Belavia's rickety old planes and abysmal customer service cost them. Beyond that, the airline is mediocre in all ways--the seats, the food, the whole experience. From what I can tell, they make most of their money based on the fact that there are no direct flights between Russian and Ukraine right now and know they can do whatever they want. The whole experience is similar to a very cheap discount airline in the EU except without EU passenger protections and at the price of a regular airline. I'm avoiding them at all costs in the future, even if it means paying a bit more or a slightly longer flight time.
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PAWA Dominicana

11 November 2017 SU535
maureen : canclled flight with PAWA All material claims are required to be made in writing or electronically. The air carruier has max 30 days to respond. If the air carrier refused to pay the full compensation, you are entiteled to claim the maximum published fare minimum for the canclled e-ticket at the local court.
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IndiGo Airlines

08 November 2017 Guestt
Sir I need help I have flight on 1610 on indigo due to train late I m not come in time will allow in other flight Raha devi , Bijay Kumar, See me Devi & Kumar pihu email is bijay712@live.com mob no 9905869822
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Airbus A310

07 November 2017 abudullah al haram
hello i am here to inquire the purchase of one of these fine air vessels for my new (totally not terrorist) military dictatorship in the middle east. thank you for your time you ungrateful American infidel
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Spirit Airlines

06 November 2017 nicky
At Myrtle Beach Airport or Fort Lauderdale airport we have always had good services - flights on time so far - and people are very helpful when we fly from Miami to Paris we have to go from Miami to Fort Lauderdale and catch the evening flight and we get there and we are very tired, but when we arrive we always find the friendly staff which are in most cases very helpful and further more the prices are so affordable that we do not mind to have to take along just one bag to save on the ticket price but also we help on saving fuel which is good for the environment . Right now I am kind of upset with Spirit because when you have a $9 Fare membership there is no way of knowing when it expires, when you follow their answers it says do not worry we will not let it expires we will take it out from your bank account. Well that is nice but we use to know when the membership would expires and then it was easier to deal with this issue. Maybe I am not looking at the right place but I spend so much time on their site this evening that I am loosing it. Anyway I am still happy with their services and WE should fly with them pretty soon again.
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Air Berlin

02 November 2017 Onni
Hey, has anyone else same kind of problem that I've got? I bought flight tickets before 15th of Aug for the next winter from AB and my first flight should have been operated by them and connection flight by Niki. So I have half of flights OK, but my problem is how to get to Berlin-Tegel.... On Niki website, they still have my tickets effective and when I tried to send them message to ask about this, it appeared that their customer service... there isn't one because all the contact forms lead to AB site :( I know that there will be new connection by Eurowings to Berlin-Tegel so rebooking COULD be possible...
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Air Serbia

02 November 2017 Elie
I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade. However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket. My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged. I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer. However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him. This is the last time I take this flight and I never recommend.
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Afric Aviation

02 November 2017 Lawden Holmes
Hello, I am looking for internal flights from Libreville to Gamba or Tchibanga in March next year. I cannot find the contact details for flight companies. Can you help me or could you give me contact details of companies who organise internal flights. Thank you for the help. Regards, Lawden Holmes
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Caribbean Airlines

01 November 2017 Ann
I have a Caribbean Airlines account, and getting ready to travel to Barbados. Would like to add a relationship so my sister can have my miles, the system is not allowing me to do so, was wondering if I have to travel first ?
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Entebbe International Airport

01 November 2017 JAFFRI
A LOTS OF MATERIAL NEED TO DELIVER TO ENTEBBE, BUT NOTKNOWING WHAT IS THE PROCEDURE OVER THERE
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Lufthansa

31 October 2017 Kaimuk Bjork
Dear Lufthansa, I am a regular customer with your airlines. I would like to inform you about my recent flight with Lufthansa. My journey started in Bangkok, I flew to Frankfurt as a connecting destination before landing in Copenhagen. My flight information is attached to this mail. My flight in Bangkok was suppose to take off at 23:00, however after we entered the plane, the pilot announced the flight would be delayed as there was no flight plan. After two hours, we finally set off. 12 hours later, we have arrived in Frankfurt where I was already late for my connecting flight to Copenhagen. Other customers and I were promised to go on the next flight out, but sadly this was not the case. We were treated badly by the workers in the airport. They sent us to the wrong people and refused to help. Later I was put on a flight at 5pm, where the others were put on one at 12pm. I waited 8 hours in the airport, baring in mind I was getting over a flu, suffering high fever. I believe this journey with Lufthansa was quite disappointing as it was a big inconvenience, I am hoping to receive some kind of compensation for the inconvenience lufthansa had created upon my journey. I fly to Thailand and back to Denmark every 2 months and have recently done that with Lufthansa and will be doing so again in December. I hope the next journey will be a pleasant one. Hoping to hear your response soon. Best Regards, Kaimuk Bjork
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Avianca

30 October 2017 tran
Hi, re: booking reference LU9EQX, I originally book for direct flights both ways. My departing flight got changed to 2 stops due to pilot strike per Aviance rep... I had a terrible flight that night as I couldn't sleep much because I had stops between my flights. I now just received another notice that my returning flight was also changed. Are you kidding me? Is it another pilot strike?? or its just a scam that the airline tries to compete with other airlines and offers direct flights which never in fact exist and change it later? I'm a very unhappy and disappointed customer with the airline and I want a true and honest answer.
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Douala International Airport

26 October 2017 Bawfeh
My wife travelled recently with 2 minors (my kids) to visit me in Norway (all passengers of Cmr nationality). For heaven sake, I did not consent to that visit, but through the machinary of bribery and corruption, the police officials abaided with crime, by permitting kids to travel with a parent that had no proof of her parental claim over the kids (no birth certificates). They ignored police reports sent to their office warning them that the parent on the other side has not consented for the traveling of the kids. I am still on this case: 'Police connived with criminal on a case of "Alleged child trafficking."' This is how they sell out their innocent citizens into slavery, abuse and trafficking in foreign lands, for cheap bribes.
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Shaheen Air International

25 October 2017 TAHIR
I MISSED MY FLIGHT LAQHORE TO DUBAI COZE OF VISA ISSUED .WHAT CHARGE YOU CUTT MY ACCOUNTS
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Blue Panorama Airlines

24 October 2017 Guest
Blue Panorama is a fine airline that tries to scam their customers.
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South African Airways

22 October 2017 Guest
Just a follow up to my message sent octobre 2015: after two years now I confirm that SAA has no policy to compensate for lost bag and is not willing to proactively respect international laws by doing so. They simply don't care about passengers. I have finally fill a case to oblige them towards my country law authority.
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