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HOME ⇒ Airline and Airport Discussion Forum

Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline, aircraft or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world, airports, airplanes.

Recently Discussed Airlines, Airports, Airplanes


15 June 2021 Guest
Trying to change destination of flight as I can't go to Spain at this time
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15 June 2021 Michelle
My online booking from Luton to Lisbon showing as ok, but when I try to book a dummy flight it says no flights. Does that mean the flight is cancelled or full
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Qatar Airways

14 June 2021 Guest
I need to book a flight assistant for my daughter. But I have called them so many times. No Response from them. Just waiting and waiting. I need to contact them. Could someone help me?
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14 June 2021 Adolph zitler
Hello,will freedom day 21st june go ahead or will there be a delay and another lockdown? What are you thoughts thank you please fanx
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Philippine Airlines

14 June 2021 Guest
Ask CAB legal to compel PAL legal to provide you with the refund certificate as proof that they indeed took action. Got the same generic reply from Pal legal counsel and that they hope that the matter was settled. I said only if they show proof of refund
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14 June 2021 Guest
Can we cash refund our AA Credit Account? No plan at all to fly for this couple of years
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Arik Air

14 June 2021 Guest
Guest : I was debited with no ticket Ikemba mark okuli : I booked my flight arik air but no ticket yet
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T'way Airlines

12 June 2021 Liliia
Hello. We bought our tickets through the kiwi travel agency. Our flight TW302 on March 30 Guam-Seoul and TW30115 on April Seoul-Guam has been cancelled. The kiwi company was supposed to return us the money for the tickets within 3 months, but this did not happen. We would like to know if kiwi has received a refund from T'way air for this cancelled flight.
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Cebu Pacific Air

12 June 2021 Guest
Hi. My boyfriend rebooked his ticket. Due to the holiday, payment centers are not available. He paid the balance thru paypal. But, the payment states it was "pending". Just want to ask how can we solve this? It was our first time trying paypal payment options.
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Turkish Airlines

11 June 2021 Muhammad Kashif
I cancelled my Pakistan to UK flight of April 2021 due to Pakistan being added into RedList. I asked them to convert into open ticket. What I want to know is Can I pay for Pakistan to Turkey travel wid dat open ticket, how much time do I have to use open ticket, can I purchase my family tickets with same open ticket Ill be thankful if someone can Anser dese queries
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Air Arabia

10 June 2021 Guest
Sooraj Rajendran : There is no option to redeem my credit amount for new booking in air Arabia website. Could you please assist? We have the same problem. No contact with Air Arabia.
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Sunwing Airlines

09 June 2021 Guest
I booked our family travel back in Nov 2019 for April 2020. It is disheartening to see that Sunwing has no plans to refund families for so long. This is bad business and certainly losing us as customers for good.
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09 June 2021 Guest
They sold us a ticket out of Mexicali for June 9th well in advanced. When we got to the airport they told us the airline stopped flying from there 5 months ago. No luck getting through to them. Shameful
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08 June 2021 Jerry Puda
22-APR-2021 at the Cancun departure gate, an airline employee requested a bribe to overlook what he claimed was an oversize bag- demanding cash (stated he could not take a card payment; haha we, until this time were a Volaris US travel agency and knew better). The same small bag was no problem on any prior flights. I was singled out as an easy mark. I would not participate and said if a payment was due, prove it; weigh and measure. Crickets. The dispute was escalated and delayed flight. He refused boarding unless i paid or go outside to main counter (outside security) and rebook for another day. A third supervisor, which by this point literally had to side with employee or admit he was a thief came and processed the we cant process a cc at the gate charge in spite of previous. All lies and bribery busted.
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31 May 2021 Nicole Coppinger
My concert got postponed a year so I need to switch the dates of this ticket or cancel it. Please let me know if either one of these options is available. Thank you. My new dates would be June 5-8th.
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Allegiant Air

31 May 2021 Steve
Allegiant is ignoring my emails on this question but I'm looking for some kind of explanation. I know Allegiant is a domestic airline but I have seen one flight tracked on originating in Clearwater/St Pete (PIE) and landing in San Jose, Costa Rica (SJO). Also, while driving out of the San Jose airport 2 weeks ago, I saw an Allegiant plane parked on the apron. Does anyone know if Allegiant is testing an international route or in the International charter business? I make frequent trips to CR and would love it if I could fly out of Clearwater instead of Orlando or Fort Lauderdale.
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Sparrow Aviation

24 May 2021 Law court
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24 May 2021 Amir
I have forgotten my login id for bluemiles. How can i know my id
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Garuda Indonesia Airways

21 May 2021 Adaslot88
why there is different type of facility not telling th
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Lion Airlines

01 May 2021 John
Hi I am not here to travel because of COVID. I just want to ask if lion airlines comes to Canada. What city do they fly into in Canada Vancouver or Toronto? I live in Airdrie Alberta which is closer to Calgary and Balzac
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Vueling Airlines

25 April 2021 Guest
Tina I am trying to resent password, but to no avail. Please could you help. Many thanks, Tina
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Southwest Airlines

20 April 2021 Marion Wilbank
Guest : Guest : Marion Wiltbank : What does country code mean? Marion Wiltbank : What does country code mean? Guest Rebecca. Creamery : Edwin Corder : What is our country code? Trying to make reservations and totally lost. Guest : Toni : Trying to book flight from memphis to la on southwest.. Asking what is my country code???????0Z5QT Toni : Trying to book flight from memphis to la on southwest.. Asking what is my country code???????
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Spirit Airlines

14 April 2021 RickF
Can anyone advise me what happens if your Spirit Credit Card is cancelled and you already have a flight booked? In my case, we had two cards and one was cancelled. We had flight reservations made using that card using points. Are we going to be able to get our boarding pass using our other spirit credit card or some other means?
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EasyJet Switzerland

07 April 2021 Guest
I just had the same issue. When trying to rebook flights & pay an extra £314, I got error code EJ2cpgtc70fd. I spent half an hour on the phone to Easyjet - they couldn't solve the problem & wanted to charge over £500 for the changes - their prices are cheaper online apparently. Eventually they reduced the extra fee down to £382 which I have paid over the phone to change the flights. So am £68 worse off & no reason why
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Pegasus Airlines

05 April 2021 Guest
I was supposed to go from SAW to HRG with my boyfriend and cat. I called earlier to confirm with the airline, and it even says on the website, that I do not need a pet passport unless going to the EU. After they did not let me on the flight, I spoke to 10 extremely rude staff members and nobody was helpful. They dont me they dont know, dont care, go to someone else because I wont help you. One lady threw papers at me and others were playing on their phones. All I saw these people do in response to other people with problems is find a way to deny them and blame the customer. This company makes spirit airlines look like emirates. I need a refund and I hope this company does not last much longer, for the sake of others lured in by cheap prices, only to get robbed in the end.
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British Airways

25 March 2021 Tom
Ive the same problem, I booked tickets from British airways in mid dec last year, eventually it was cancelled by airline due to COVID. I did a claim online and asked to refund to my debit card, they did reply to say that the refund is underway. Until today, almost 3 months, I didnt see anything. What can I do.
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Blue Air

23 March 2021 Daniel
The worst airline company, stay away
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Malindo Air

20 March 2021 Guest
i just bought the ticket from SZB-KBR. but still didnt received any emails and also it said that this ticket didnt being issued PNR. what happened?
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Royal Air Maroc

12 March 2021 Guest
This morning I left Oujda to Casablanca and I had checked one piece of luggage and a carry-on when I got to the gate the agent said that the plane was full and that I needed to check my carry-on because it might not fit in the overhead and he offered to check it for me for free which I said yes to. On adding the extra claim check onto my boarding pass I never noticed that the agent put someone elses name on my luggage tag. When arriving in Casablanca the second piece never arrived so I went to the baggage claim. That is where it was noticed that the claim check they attached to my boarding pass was with someone elses name and that piece of luggage went all the way to Madrid. It was at that point that refused to speak to me further stating that it was forbidden and I needed to contact that passenger!! They also would not allow me to make a claim. I do not know what direction to go in at this moment. There is a lot of valuable possessions in that bag. I am attaching the tags and boarding pass. Please help me to retrieve my bag, please. This was not my fault. My final flight destination is Houston, Tx. Thank you
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Shaheen Air International

20 February 2021 Guest
With due response I would like to inform you that I purchased an airline ticket in Shaheen Air on Eid-ul Adha season time from Sharjah to Lahore (Pakistan) dated Aug 21, 2018 (PNR-19Y9W3VK) Amount Dhs. 347.21/-. Meantime, Shaheen Air has cancelled due to their internal issues and I have to purchase another ticket. Airlines informed us regarding the refundable amount details. Until, I have not received any information and amount from the air lines. Therefore, I kindly request you to assist me to get the refundable amount. Thanking You, Yours Faithfully
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KLM Royal Dutch Airlines

19 February 2021 Customer
Stupid and abusive. - What is the meaning of checking the corona tests at the KLM checkin desk rather than at the gate as it was before, disabling online checkin. None other than creating complications (the typical KLM twisted thinking). What is the purpose of limiting the checkin time to 40 min. None, if the passenger makes it is his problem especially since the company leaves often late. For these 2 reasons together I lost a flight on the edge while being in time at the airport. - What is the meaning of structural overbooking when systematically up to 30 passengers are overbooked. - Is it correct they cancel a return flight booking after loosing the frist one by canceling a ticket you paid for, without reimbursement.
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Buddha Air

15 February 2021 Guest
I booked a flight on 02 feb 2021 from Kathmandu to Bhadrapur Flight no. UR 951. PNR number EHF7RK, I booked for three passenger under the name. Kusum Rai Tamang, Pradeep Tamang and Pratiki Tamang. I made a payment from ICICI INDIAN BANK CREDIT CARD Now the invoice show payment of NPR 10518. But my credit card was charged INR 10518. Can u look into it? Please. I look forward hearing from you.
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09 February 2021 Emirates flight
In an Emirates flight a passenger (already in the aircraft) has been offloaded before departure. There was no security protocol to check all his cabin baggage has been removed ("Positive Passenger Baggage Matching" only for checked in baggage). Is this normal? What if the guy had left a bag in cabin? Is there any specific and mandatory security protocol to be followed by airlines?
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AirAsia Zest

27 January 2021 Rodel Amarado Bejagan
Can i get my official receipt with my previous flight?
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Malaysia Airlines

19 January 2021 Guest
I am trying to book online in Malaysian Airlines for the route Dhaka - Sydney. I completed up to stage 3 (services) without problem. At stage 4 (payment), I am facing problem. When I click "continue" after giving all details related to my credit card, nothing happens at all (as if I did click anything!). It doesn't say about any problem with the card. Nothing!! Any idea what is happening?
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Air Cote dIvoire

15 January 2021 Abdul
I traveled with air cote d'ivoire but two of my bags were missing. How do I file a claim
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08 January 2021 Gabriel Toth
Dear Ryanair,Dear Lauda, I had tickets reservation BDCBXBfor flight from Viena to Barcelona in July 2020. I received an information about the change of flight and also the offer for full compensation on 22nd of May 2020. I applied it. I received an information from Ryanair, that I have to be patient. In the meantime I urged it many times, but no answer. It is more than seven months. I require you to settle my claim asap.Best regards,Gabriel Toth
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WestJet Airlines

05 January 2021 Guest
Westjet Airlines Cancellation Policy To request and get refund easily after WestJet flight Cancellation. Check the WestJet Cancellation Policy,WestJet Refund Policy, WestJet cancellation Fee thoroughly. More info
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01 January 2021 Guest
Guest : What is the cost to change my ticket date
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Aeroflot - Russian Airlines

25 December 2020 Thomasrek
Hello. And Bye.
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Jeju Air

25 November 2020 Qwerty
Hey Is anyone here from the Philippines and purchased a ticket at travel expo last feb 2020? Did they received the refund already? Thanks! My flight was cancelled last march and until now no update for my refund.
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VietJet Air

20 November 2020 Guest
my flight was cancelled, and did not get any notification or email (FYI Ticket was booked using there official website) and they told me that I will get refund within a month, it has been more than 2 months and I havent received the money yet. They are not replying on email. Worst customer service ever. Travel date was April 2020, flights got cancelled due to covid, refund notification was sometime in August
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Azores Airlines

25 September 2020 Guest
Mark Frost : Still waiting for compensation for a cancelled flight in July 2019! Do you have an address of their registered office in UK, as I am also having problems getting money back for flights SATA cancelled. They are evasive and have sought to blame others, yet all the while they have known that they were paid by their agents. Thanks
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25 September 2020 Junie
My flight from Denpasar to jakarta has been change and they offering a refund and I need to do in on their website. I have a simple question to them as its one booking code with two passenger do I need to make it twice and I dont have KTP shall I fill in my passport number. Simple question no one can answer and they closed my chatt again and again and I try is to call and they makes me waiting for more than 30 minutes which cost me money as I am calling from Europe. Send an email got no response. So disappointed and never ever wanna try to use this airlines . They are suck for the service. No professional service you can get.
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Shenzhen Airlines

13 September 2020 Sunil L
Shenzhen airlines [operated by Air China] is flying from Johannesburg SA to Beijing Capital Internationalon the 07th October 2020, Flight ZH1998 at 10h10 and arrives inBeijing on 08/10/2020 at 09h55. Is this a repat flight and are South Africans with a valid visa allowed to board this flight.
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Westair Benin

08 September 2020 Guest
Meet to claim certain package but I was inboxed by someone saying I should pay the fee for the renew of documents
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Frontier Airlines

26 August 2020 Mark Stromberg.
I live in Iowa. During covid I couldn't fly. Now I'm out 311 dollars. I just wanted my flight back but they refused to work with me. United gave me back my flight. 90 days they told me. Covid in Iowa is worse than when they gave me 90 days. Terrible airline. Worst experience ever
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Caribbean Airlines

31 July 2020 Clement Clarke
I flew to Trinidad on Feb 3rd 2020 and was unable to return to Canada on the arranged date April 4th 2020 due to Covid-19.I paid an additional $ 94.00 on my return fare which I couldnt use because of the Airport closeure. I am in Canada now and asking for a reimbursement of the fees paid.
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Ural Airlines

22 July 2020 Tony
They are selling out tickets then cancelling flights. Reimbursement time is up to 3 years based on russian law
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22 July 2020 Guest
Fake , never launched, only to get tax refound and CV's.
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