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AirAsia Discussion

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13 November 2018 08:11:00 Joanne

boynuseh : Fuynul : Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right? not only buying flying ticket at air asia can earn points, ppl who like to shopping at lazada can also earn BIG POINTS pumping petrol also can earn points. If your're the member of petron miles, u can transfer the points collected into AirAsia BIG Points for redeeming free flight ticket.

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13 November 2018 08:11:00 Joanne

Stephanie : boynuseh : Fuynul : Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right? not only buying flying ticket at air asia can earn points, ppl who like to shopping at lazada can also earn BIG POINTS really arh? Then how to transfer the points at Lazada to BIG POINTS? yes, it is true. Firstly, u need to download the Lazada apps. When u want to make purchase, u click on 'Shop here' through AirAsia BIG and u will get directed to Lazada Malaysia application download. The BIG Points will be credited into ur account within 30-60 days from the date of purchase. Once the points are credited, u can use them to redeem flight tickets or redeem for other services on AirAsia website.

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12 November 2018 04:11:00 Smarty

Lucky my company always ask me buy thing and claim back, thorough this way i earn a lot point from air asia... all using credit card... hehe

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12 November 2018 08:11:00 Leslie

Stephanie : boynuseh : Fuynul : Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right? not only buying flying ticket at air asia can earn points, ppl who like to shopping at lazada can also earn BIG POINTS really arh? Then how to transfer the points at Lazada to BIG POINTS? you can go the airasia BIG Points page, then choose BIG Xchange and start converting your points instantly and seamlessly!

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12 November 2018 08:11:00 Leslie

Stephanie : Jordan9010 : bitayaya : Do anyone know abt the detail of Big Points? I heard other said we can use the points to get a free flight. yes,now u can use ur Big Points to redeem flights OR knock off fares or airport tax may i know what is the minimum points needed to be accumulated for redeem a free flight ticket? Minimum 500 points for ONE-WAY and 1,000 points for ROUND TRIP to redeem.

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12 November 2018 06:11:00 Guest

Dear Air Asia management , you have had our hard earn't money for 3 bloody months for return tickets from New Zealand to Australia .We have now been informed that you have cancelled our flights !!!! We now have had to find new flights at an extra cost of NZ$500 each ticket !! plus extra costs for canceling accommodation .Now you have told us that it will take 30 plus days to get our refund !!! this is absolute BS!!! We will be taking this further if we are not compensated form your airline management.

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12 November 2018 04:11:00 Guest

When i do the web check in this morning, system show "Server Error in '/' Application. Runtime Error ". What should i do?

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12 November 2018 03:11:00 Eunice

FL : Helly Guys from AirAsia, i'm facing same problem with that slider button. Got an "error: tcrL5b" Please fix ist, thank you. TRY USING INTERNET EXPLORER when booking instead of GOOGLE CHROME. I was successful in my booking.

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12 November 2018 03:11:00 Eunice

Guest : Im having problem with the Robot Prevention as well. Is there any way around this? AirAsia, please fix this ASAP. This is extremely inconvenient. TRY USING INTERNET EXPLORER when booking instead of GOOGLE CHROME. I was successful in my booking.

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11 November 2018 11:11:00 FL

Helly Guys from AirAsia, i'm facing same problem with that slider button. Got an "error: tcrL5b" Please fix ist, thank you.

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11 November 2018 07:11:00 Guest

Im having problem with the Robot Prevention as well. Is there any way around this? AirAsia, please fix this ASAP. This is extremely inconvenient.

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11 November 2018 05:11:00 Guest

PLEASE FIX THE ROBOT PREVENTION. IT'S COSTING MY TIME. OPT FOR MAS NOW. Thanks to those who code the ticket system

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11 November 2018 04:11:00 Guest

Hi, why AA no send me OTP when I purchase using credit card?

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11 November 2018 06:11:00 Stephanie

boynuseh : Fuynul : Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right? not only buying flying ticket at air asia can earn points, ppl who like to shopping at lazada can also earn BIG POINTS really arh? Then how to transfer the points at Lazada to BIG POINTS?

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11 November 2018 06:11:00 Stephanie

Jordan9010 : bitayaya : Do anyone know abt the detail of Big Points? I heard other said we can use the points to get a free flight. yes,now u can use ur Big Points to redeem flights OR knock off fares or airport tax may i know what is the minimum points needed to be accumulated for redeem a free flight ticket?

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10 November 2018 10:11:00 Kim Hang Nguyen

Hi Air Asia, I just booked tickets from Hochiminh to Chiang Mai 1 way. The return way from Bangkok Donmuang to Hochiminh. In the first booking, I chosen Vietnam pay later but the second booked cant find that item. What can I do to pay by kiosk like family mark or circle K...? Ps I dont use visa card or napas bank ...

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10 November 2018 11:11:00 Fuynul

boynuseh : Fuynul : Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right? not only buying flying ticket at air asia can earn points, ppl who like to shopping at lazada can also earn BIG POINTS Oic, i always like to shopping at 11 street, after this i would go to shop at lazada..hahaha

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10 November 2018 11:11:00 boynuseh

Fuynul : Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right? not only buying flying ticket at air asia can earn points, ppl who like to shopping at lazada can also earn BIG POINTS

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10 November 2018 11:11:00 Nurul huna

Fuynul : Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right? yup, the points is called BIG POINTS, it's good for those who always flying here and there

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10 November 2018 11:11:00 Fuynul

Nurul huna : David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia i got heard that if you book and buy the ticket u can earn points and get the free ticket right?

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10 November 2018 10:11:00 Nurul huna

David Munton : Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now try ti use firefox instead of google chrome.. i never use chrome for booking flying ticket at air asia

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10 November 2018 10:11:00 Bitayaya

Jordan9010 : Bitayaya : Jordan9010 : bitayaya : Do anyone know abt the detail of Big Points? I heard other said we can use the points to get a free flight. yes,now u can use ur Big Points to redeem flights OR knock off fares or airport tax Quite similar with Mas Enrich and Malindo Miles no,i think the advantages of air asia is much more better than these 2 companies,besides that,BIG member will get a priority access (24hrs) to get ticket that non-member can't access to. WOW! What a BIG deal!!! I'm also member of Malindo but never enjoy this advantange before

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10 November 2018 10:11:00 Jordan9010

Bitayaya : Jordan9010 : bitayaya : Do anyone know abt the detail of Big Points? I heard other said we can use the points to get a free flight. yes,now u can use ur Big Points to redeem flights OR knock off fares or airport tax Quite similar with Mas Enrich and Malindo Miles no,i think the advantages of air asia is much more better than these 2 companies,besides that,BIG member will get a priority access (24hrs) to get ticket that non-member can't access to.

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10 November 2018 10:11:00 Bitayaya

Jordan9010 : bitayaya : Do anyone know abt the detail of Big Points? I heard other said we can use the points to get a free flight. yes,now u can use ur Big Points to redeem flights OR knock off fares or airport tax Quite similar with Mas Enrich and Malindo Miles

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10 November 2018 10:11:00 Jordan9010

bitayaya : Do anyone know abt the detail of Big Points? I heard other said we can use the points to get a free flight. yes,now u can use ur Big Points to redeem flights OR knock off fares or airport tax

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10 November 2018 10:11:00 bitayaya

Do anyone know abt the detail of Big Points? I heard other said we can use the points to get a free flight.

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10 November 2018 09:11:00 Stephy Chai

Amanda : Spidey : Anyone saw this before? Got it from my friend This is the first time I saw it. Is it a new promo launched by airline company? if not mistaken, this is airasia big points rewards programme. right?

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10 November 2018 09:11:00 Amanda

Spidey : Anyone saw this before? Got it from my friend This is the first time I saw it. Is it a new promo launched by airline company?

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10 November 2018 03:11:00 morsed

When I use Google Chrome, it always goes on error. Possible Solution: Use other browser like Firefox, IE, etc. I used Firefox and was able to book my flight. Thanks

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09 November 2018 07:11:00 Guest

We're unable to process your payment. Please use another card/payment method to complete your booking or contact your bank for details.

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09 November 2018 11:11:00 Spidey

Anyone saw this before? Got it from my friend

AirAsia 
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09 November 2018 08:11:00 Eunice

Hi guys. Got the same problem today. But I tried using the internet explorer instead of Google chrome as my browser. It worked for me just now. was able to successful booked my flight. Got passed the robot prevention thing. hope this helps.

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08 November 2018 04:11:00 Guest

ROBOT PREVENTION PAGE IS NOT WORKING PLS FIX THIS ASAP

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08 November 2018 02:11:00 Guest

Same problem with the slide. Also will not change booking dates - just stays on the day website is opened. Complained by phone - told will be fixed in an hour. That was a day ago - no change

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08 November 2018 05:11:00 Guest

Your robot prevention is NOT working, when I slide the bar I get, 'Oops, there is something wrong, please try again. (error: R6s Sc4). Please fix it

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07 November 2018 12:11:00 Guest

Is there any possibility that i booked and double confirmed my return ticket which is today. But now i cant check in and suddenly the date changed from 7th of nov to 7th of december. PLEASE ANYONE REPLY ME.

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07 November 2018 11:11:00 David Munton

Why can I not make a booking , I get through to the last bit and it will not take my payment...have been trying for 24 hours now

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06 November 2018 10:11:00 Guest

YOUR SLIDE BAR IS NOT WORKING. i AM TRYING TO MAKE A BOOKING

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05 November 2018 02:11:00 Guest

Vaughn : Your robot prevention is NOT working, when I slide the bar I get, 'Oops, there is something wrong, please try again. (error: R6s Sc4). Airasia MUST be losing many bookings as I havr tried 20 or more times to make one without success. same problem... When did the start used this? * my time

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04 November 2018 07:11:00 Vaughn

Your robot prevention is NOT working, when I slide the bar I get, 'Oops, there is something wrong, please try again. (error: R6s Sc4). Airasia MUST be losing many bookings as I havr tried 20 or more times to make one without success.

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03 November 2018 02:11:00 Guest

I was able to get pass through it after a couple of tries.

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03 November 2018 08:11:00 Guest

Click and slide...still does not work after 2 days of trying it? Please remove it from website. query: why do you allow me to log in - using secure codes - and book flights and then, and ONLY THEN, ask me too click and slide. Should you not be doing that at the very beginning?

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03 November 2018 04:11:00 Chris

Trying to book flights, gets stuck on the hot seat selection page swipe bar error:aMVZ3

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02 November 2018 10:11:00 BuffaloWing

Hello. Same thing happened to me today - but I used a credit card instead to purchase. I even tried a few times thinking it was probably a system glitch on my saved mobile number in AirAsia account. Then I gave up and called my bank right away to ask why was my mobile number not updated with them. It turned out that the bank has a different system in storing contact numbers for OTPs (one-time passwords to be sent to your registered mobile number). The CSR assured my account has been added with my mobile number. Then after a few minutes, I tried once again to book at AirAsia and it finally went through. At first, it was very inconvenient and frustrating for me, then afterwhich I realized how secure the bank is when it comes to online purchases - I was even thankful (because I was a victim as well of online fraud transaction on my other credit card. Very disappointing on how the other bank handles security of their customers' bank accounts). But, yeah. There. Hope that helps.

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02 November 2018 04:11:00 Guest

how can i solve this problem? what should i do if i need to pay the balance

AirAsia 
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01 November 2018 12:11:00 Guest

"Oops...,something is wrong. Please retry.(error:cT701)" Hi I'm trying to buy tickets on your website and I've got this error...

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01 November 2018 12:11:00 Romain

"Oops...,something is wrong. Please retry.(error:cT701)" Hi I'm trying to buy tickets on your website and I've got this error...

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31 October 2018 10:10:00 Guest

Guest : I make around 70 domestic flights a year in Thailand, but until AA fix the problem with that ridiculous robot detector slider, Nok and Thai Lion will be getting all my business. Tried about 15 times to make a booking today, but kept getting: Oops! Something is wrong. There sure is - I used two of AA's recommended browsers, deleted cookies and caches, allowed popups, even tried alternative travel dates. Bye bye AA - you are just too difficult to do business with. Nok got today's booking. carlos : Oops...,something is wrong. Please retry.(error:p3P95v) Neu : Guys, do something with this issue, right now Guest : Check-in not allowed due to Balance due ??????

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31 October 2018 05:10:00 Guest

You must make click on ,,Purpose of trip" - Leisure or Business

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30 October 2018 01:10:00 Neu

Guys, do something with this issue, right now

AirAsia 
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