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Etihad Airways Discussion

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14 August 2016 07:08:00 Guest

Already 24 hours. No support, no feedback, no answer to my email, no information on the tracker tolol ! One of my luggages had been lost today the 13th of August. Flight Brussels to Jeddah via Abu Dhabi. Brussels-Abu Dhabi : EY 56 Abu Dhabi - Jaddah : EY 333 Lost luggage : 8607EY23885 JEDEY22481 +966 53 372 8967 No information on the tracker tool, 10 hours after my arrival. What to do ?

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13 August 2016 10:08:00 Guest

Hi This is Elamparithi Chandrasekaran, I am from Bangalore-India and came to Rosenheim for the business trip I have traveled Ethihad Airways on EY237/12AUG/EY5/13AUG. I reached Munich,but my baggage hasn't reached. I did inform to ETIHAD AIRWAYS BAGGAGE counter and they said to me that they will send my apartment Aventinstr 14 , 6th floor ,Rosenheim. but still I did not receive my baggage. File reference : MUCEY21966/13AUG16/0547GMT Flight/Date:EY237/12AUG/EY5/13AUG Number of baggage : 1 Ticket number : 6079163778307 colour / Type:BK22HWX Tag number : EY901187

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13 August 2016 05:08:00 Cedric

One of my luggages had been lost today the 13th of August. Flight Brussels to Jeddah via Abu Dhabi. Brussels-Abu Dhabi : EY 56 Abu Dhabi - Jaddah : EY 333 Lost luggage : 8607EY23885 JEDEY22481 +966 53 372 8967 No information on the tracker tool, 10 hours after my arrival. What to do ?

Reply
13 August 2016 02:08:00 Guest

Etihad Airways : Guest : Hi, I traveled from abudhabi to manchester on 30-06-2014. One luggage still missing.There is no contact number for them. send so many mail s no reply. Worst response. After flying with them we should beg for their attention and for getting back your valuables. I ahve bought valuable dresses, gifts etc for here. PIR MANEY20951. Dont reply that you have put more staff and sorting it out as it is busy holidays. You did it a month back. Guest : Hi, I traveled from Abudhabi to Manchester on 30-06-2016. One of my luggage still missing. No reply to mails and no contact number. PIR MANEY20951. Dont say that it is very busy period and you are sorting it out. You did it 1 month back. Dear Guest, we are sorry to hear, that your baggage is still missing. We have contacted our team in Manchester and will inform you as soon as we get a reply. Have you claimed your baggage through baggageclaims@etihad.ae? *Ela Send a mail to them asking, it is missing for 40 days and can you confirm the status, is there still you are searching and can i get it back by a specific date?if it is lost did you declared as lost?. No reply yet. Let it be on proper way with record.

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13 August 2016 02:08:00 Guest

Etihad Airways : Guest : Hi, I traveled from abudhabi to manchester on 30-06-2014. One luggage still missing.There is no contact number for them. send so many mail s no reply. Worst response. After flying with them we should beg for their attention and for getting back your valuables. I ahve bought valuable dresses, gifts etc for here. PIR MANEY20951. Dont reply that you have put more staff and sorting it out as it is busy holidays. You did it a month back. Guest : Hi, I traveled from Abudhabi to Manchester on 30-06-2016. One of my luggage still missing. No reply to mails and no contact number. PIR MANEY20951. Dont say that it is very busy period and you are sorting it out. You did it 1 month back. Dear Guest, we are sorry to hear, that your baggage is still missing. We have contacted our team in Manchester and will inform you as soon as we get a reply. Have you claimed your baggage through baggageclaims@etihad.ae? *Ela Send a mail to them asking, it is missing for 40 days and can you confirm the status, is there still you are searching and can i get it back by a specific date?if it is lost did you declared as lost?. No reply yet.

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13 August 2016 10:08:00 Irshad abdulrazak

I have traveled from managlore to riyadh via abhudabhi. My baggage missing since august 10th 2016. No calls from etihad, even they are not receiving my calls. File Number: RUHEY20434. deliver my baggage as soon as possible.

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13 August 2016 09:08:00 EtihadHelp

Hi Clari, You can track your luggage with your PIR number (you should have filed that claim at the airport upon arrival) and Surname on World Tracer. The PIR should look like ABCDE12345. Thank you *Sky clari : does anyone here know where I can track my luggage? And what is the file reference code with 10characters that they are asking? Where can I find that? Anyone?

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13 August 2016 09:08:00 EtihadHelp

Hi Arvind, Kindly provide us with your case number so that we can follow this up for you. Thank you *Sky Arvind Desai : Here is an example of a picture Etihad paints about how service oriented they are. Don't you believe this for a second. I will give you an example of their service and honesty. I travelled with Etihad on March 31, 2016 from Mumbai to Charlotte, NC USA. I got my baggage but some items were 'removed' from my luggage. I got a claim # but it is now Olmsted 3 months and they won't reply to my emails. Only option left for me is sue them in small court. How disgusting

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13 August 2016 09:08:00 EtihadHelp

Hi there, Have you filed a PIR upon arrival at the airport? Could you please provide us with the number and bag tag number so that we can check this for you? *Sky Guest : booked bag lost by Etihad airways; till now no bag , no call, no compensation. Etihad is dangerous airline, like saudia

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13 August 2016 09:08:00 EtihadHelp

Hi Sanjay, Could you please confirm you have been reunited with your own baggage already? *Sky sanjay tigaonkar : we travelled from Abudhabi to mumbai by flight no EY 206 on 31 st july . we landed in Mumbai Airport at 3AM. while taking our baggage we got confused between two same kind of bags and we took some one else's baggage. without knowing the fact that the baggage wasnt our and we travaed from domastic airport of to nagpur in Jet air ways. while taking our baggage at Nagpur we came to know that the baggage wasn't our because of the weight and our name tag. we deposited the bag at Jetairways Nagpur. there was tag"VARSHA TIGAONKAR" . the tag no was:- 055AZ407953 . Our ticket no was:- 6079159140012/13

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13 August 2016 08:08:00 EtihadHelp

Hi Leszek, From our system we can see the baggage was handed over to you. Could you please confirm this? Thank you *Sky Leszek Pilichowski : Hello, my nameis Leszek Pilichowski. On Thursday 04/08/16 I traveled from melbourne, Australia to Berlin, Germany witha 3hour stop over in Abu Dhabi. I arrivedat Berlin Tegel Airport main baggage ( 0607EY146153) didn't arrive. I immediately informed staff at the airport who issued me with a claim/track number TXLAP27485. My final destination was a town in Poland approx 200KM from Berlin. I was advised that I would be reunited with my baggage within 3days by courier and this has not happened. It's now Wednesday 10/08/16, almost a weeklater andI still have not received anything or heard from anyone. I tried using the online tracking service but I keep getting a msg saying my airline is not part of the service. I have tried calling all the numbers provided to me at the airport and listed on the website. Being in Poland, I have spent a huge amount on calls to Germany, UAE and Australia. The whole time I'm either waiting on hold for someone to pick up or placed in the queue and eventually hung up on. I have beenwwithout a change of clothes or personal items for almost a week. I've travelled with different airlines almost every other year. I've had 1or 2 similar incidents before which were resolved quickly without any problems. Being on a 7 week holiday this has caused me many worries and unnecessary stress. The missing bag contains at least 2-3 thousand dollars (AUD) in presents, clothes and personal items. Everything I've tried has failed with the rest of my family in Australia wanting to join me on my last week in Europe. I'm now thinking of telling them not to fly etihad. I thought etihad service was great up until the time I landed and discovered my baggage was missing. I flew out of melbourne on flight EY463 on Thursday 04/08/16 to UAE. From UAE to Berlin I was on flight EY1401. The tracking number I was provided in Berlin was TXLAP27485. I desperately need help. Please help to save my holiday. Thank you, Leszek Pilichowski.

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13 August 2016 08:08:00 EtihadHelp

Hi Sara, Have you received a Case number already? If yes, can you provide us with it so we can check for you? *Sky Guest : Hi, my bag was badly damaged and is unusable after a flight to Sydney. I filled in a report and stuff but have had no contact from the airline - who can I contact to chase this up? Thanks Sara

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13 August 2016 08:08:00 EtihadHelp

Hi Farzan, Could you please advise if you bag was found? Can we have your PIR (Property Irregularity Report) number so that we can check this for you? *Sky Guest : helo im farzan yestrday my family travel from india calicut airport to moscow today morning they arrived but stil they dont recieve any baggage

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13 August 2016 08:08:00 EtihadHelp

Hi Maliheh Rahrovan, Thank you for your message. We are really sorry to hear about what happened. Kindly note that according to the Interline Baggage Handling agreement, the airline who is the final carrier of the passenger takes full responsibility for the passenger claim, regardless of which airline is ultimately responsible for the mishandling. This does not mean we are complacent about mishandled baggage. This system simply avoids confusion, duplication of tracing efforts and duplicate claims. Please try to get in touch with them and double check if they have any information about the luggage. Thank you for your understanding. *Sky Maliheh Rahrovan : Hello, Yesterday I had a flight fr om Tehran to Rochester,NY (Flight No. EY 103) ! I booked my ticket about 3 months ago but surprisingly at Abu Dhabi airport they told me that I didn't have a seat! there were lots of others like me. I really don't know what this means. They sent me to London and then JFK (via British airways), and after lots of stress and running from terminal to terminal I arrived in Rochester. Although I asked many times about my luggages and they assured me about them, I lost both of them and they say there's no track. All my life is in those two and I am really disappointed right now. Would you please tell me wh ere to search and who to contact? It was a very complicated air trip! My Ticket Number : ETKT 607 2400964700 Thanks

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12 August 2016 10:08:00 Guest

Arvind Desai : Here is an example of a picture Etihad paints about how service oriented they are. Don't you believe this for a second. I will give you an example of their service and honesty. I travelled with Etihad on March 31, 2016 from Mumbai to Charlotte, NC USA. I got my baggage but some items were 'removed' from my luggage. I got a claim # but it is now Olmsted 3 months and they won't reply to my emails. Only option left for me is sue them in small court. How disgusting Hi Can you let me know how do I find the file reference number? I just had the 12 digits but the tracker was asking for only 10 character. Appreciate your help. Thanks.

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12 August 2016 10:08:00 MelenC

does anyone here know where I can track my luggage? And what is the file reference code with 10characters that they are asking? Where can I find that? Anyone?

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12 August 2016 10:08:00 clari

does anyone here know where I can track my luggage? And what is the file reference code with 10characters that they are asking? Where can I find that? Anyone?

Reply
12 August 2016 07:08:00 Arvind Desai

Here is an example of a picture Etihad paints about how service oriented they are. Don't you believe this for a second. I will give you an example of their service and honesty. I travelled with Etihad on March 31, 2016 from Mumbai to Charlotte, NC USA. I got my baggage but some items were 'removed' from my luggage. I got a claim # but it is now Olmsted 3 months and they won't reply to my emails. Only option left for me is sue them in small court. How disgusting

Reply
12 August 2016 07:08:00 Guest

booked bag lost by Etihad airways; till now no bag , no call, no compensation. Etihad is dangerous airline, like saudia

Reply
11 August 2016 08:08:00 sanjay tigaonkar

we travelled from Abudhabi to mumbai by flight no EY 206 on 31 st july . we landed in Mumbai Airport at 3AM. while taking our baggage we got confused between two same kind of bags and we took some one else's baggage. without knowing the fact that the baggage wasnt our and we travaed from domastic airport of to nagpur in Jet air ways. while taking our baggage at Nagpur we came to know that the baggage wasn't our because of the weight and our name tag. we deposited the bag at Jetairways Nagpur. there was tag"VARSHA TIGAONKAR" . the tag no was:- 055AZ407953 . Our ticket no was:- 6079159140012/13

Reply
10 August 2016 06:08:00 Leszek Pilichowski

Hello, my nameis Leszek Pilichowski. On Thursday 04/08/16 I traveled from melbourne, Australia to Berlin, Germany witha 3hour stop over in Abu Dhabi. I arrivedat Berlin Tegel Airport main baggage ( 0607EY146153) didn't arrive. I immediately informed staff at the airport who issued me with a claim/track number TXLAP27485. My final destination was a town in Poland approx 200KM from Berlin. I was advised that I would be reunited with my baggage within 3days by courier and this has not happened. It's now Wednesday 10/08/16, almost a weeklater andI still have not received anything or heard from anyone. I tried using the online tracking service but I keep getting a msg saying my airline is not part of the service. I have tried calling all the numbers provided to me at the airport and listed on the website. Being in Poland, I have spent a huge amount on calls to Germany, UAE and Australia. The whole time I'm either waiting on hold for someone to pick up or placed in the queue and eventually hung up on. I have beenwwithout a change of clothes or personal items for almost a week. I've travelled with different airlines almost every other year. I've had 1or 2 similar incidents before which were resolved quickly without any problems. Being on a 7 week holiday this has caused me many worries and unnecessary stress. The missing bag contains at least 2-3 thousand dollars (AUD) in presents, clothes and personal items. Everything I've tried has failed with the rest of my family in Australia wanting to join me on my last week in Europe. I'm now thinking of telling them not to fly etihad. I thought etihad service was great up until the time I landed and discovered my baggage was missing. I flew out of melbourne on flight EY463 on Thursday 04/08/16 to UAE. From UAE to Berlin I was on flight EY1401. The tracking number I was provided in Berlin was TXLAP27485. I desperately need help. Please help to save my holiday. Thank you, Leszek Pilichowski.

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10 August 2016 04:08:00 Guest

Hi, my bag was badly damaged and is unusable after a flight to Sydney. I filled in a report and stuff but have had no contact from the airline - who can I contact to chase this up? Thanks Sara

Reply
10 August 2016 10:08:00 Guest

helo im farzan yestrday my family travel from india calicut airport to moscow today morning they arrived but stil they dont recieve any baggage

Reply
10 August 2016 10:08:00 Maliheh Rahrovan

Hello, Yesterday I had a flight fr om Tehran to Rochester,NY (Flight No. EY 103) ! I booked my ticket about 3 months ago but surprisingly at Abu Dhabi airport they told me that I didn't have a seat! there were lots of others like me. I really don't know what this means. They sent me to London and then JFK (via British airways), and after lots of stress and running from terminal to terminal I arrived in Rochester. Although I asked many times about my luggages and they assured me about them, I lost both of them and they say there's no track. All my life is in those two and I am really disappointed right now. Would you please tell me wh ere to search and who to contact? It was a very complicated air trip! My Ticket Number : ETKT 607 2400964700 Thanks

Reply
10 August 2016 07:08:00 EtihadHelp

Mallikarjuna Sasalwad Muddugalmath : Hi Etihad, I had travelled on 6-Aug-2016 from Bangalore-India To JFK- NY, United states and my baggage dint arrive at the airport at newyork. Please make urgent and immidieate arragment for baggage track and delivered to my address . Travel Info : First Name :Mallikarjuna Last Name : Sasalwad Muddugalmath. Date of Travel : 6-Aug-2016 Reservation Code : TOSWOQ Airline : Jet airways Route : Bangalore-India To JFK, NY, United states Flight No: EY 8734 AB 7461 AB 7480 1 Transit : Abudabi, UAE (Air Berlin ) 2nd Transit : Dusseldorf, Germany (Air Berline ) 1st Flight Detais:9W 0516 / EY 8734 2nd Flight : AB 7461 3rnd Flight : AB 7480 I need a immidiete track response on the above baggage details and approximately when I will get the baggage. Please call back on the number if need more details : +1-786-765-0156 Address of Delivery if baggage found: Candlewood Suites, Nanuet, 20 overlook BLvd, NY 10954 It has been 4 days and there is no action still, I will have to proceed to legally my baggages are not delivered and traced Mallikarjuna Sasalwad Muddugalmath : Hi Etihad, I had travelled on 6-Aug-2016 from Bangalore-India To JFK- NY, United states and my baggage dint arrive at the airport at newyork. Please make urgent and immidieate arragment for baggage track and delivered to my address . Travel Info : First Name :Mallikarjuna Last Name : Sasalwad Muddugalmath. Date of Travel : 6-Aug-2016 Reservation Code : TOSWOQ Airline : Jet airways Route : Bangalore-India To JFK, NY, United states Flight No: EY 8734 AB 7461 AB 7480 1 Transit : Abudabi, UAE (Air Berlin ) 2nd Transit : Dusseldorf, Germany (Air Berline ) 1st Flight Detais:9W 0516 / EY 8734 2nd Flight : AB 7461 3rnd Flight : AB 7480 I need a immidiete track response on the above baggage details and approximately when I will get the baggage. Please call back on the number if need more details : +1-786-765-0156 Address of Delivery if baggage found: Candlewood Suites, Nanuet, 20 overlook BLvd, NY 10954 It has been 4 days and there is no action still, I will have to proceed to legally my baggages are not delivered and traced Hello Mallikarjuna Sasalwad Muddugalmath, we are sorry to hear, that your baggage is missing. As we can see, your last carrier was airberlin. Kindly contact them and the JFK lost & found team with your PIR and they will inform you about an update. Your PIR should look like JFKAB12345. Thank you. *Ela

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10 August 2016 07:08:00 EtihadHelp

Guest : Hi, I traveled from abudhabi to manchester on 30-06-2014. One luggage still missing.There is no contact number for them. send so many mail s no reply. Worst response. After flying with them we should beg for their attention and for getting back your valuables. I ahve bought valuable dresses, gifts etc for here. PIR MANEY20951. Dont reply that you have put more staff and sorting it out as it is busy holidays. You did it a month back. Guest : Hi, I traveled from Abudhabi to Manchester on 30-06-2016. One of my luggage still missing. No reply to mails and no contact number. PIR MANEY20951. Dont say that it is very busy period and you are sorting it out. You did it 1 month back. Dear Guest, we are sorry to hear, that your baggage is still missing. We have contacted our team in Manchester and will inform you as soon as we get a reply. Have you claimed your baggage through baggageclaims@etihad.ae? *Ela

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10 August 2016 07:08:00 EtihadHelp

Guest : Hi, I traveled from abudhabi to manchester on 30-06-2014. One luggage still missing.There is no contact number for them. send so many mail s no reply. Worst response. After flying with them we should beg for their attention and for getting back your valuables. I ahve bought valuable dresses, gifts etc for here. PIR MANEY20951. Dont reply that you have put more staff and sorting it out as it is busy holidays. You did it a month back. Dear Guest, we are sorry to hear, that your baggage is still missing. We have contacted our team in Manchester and will inform you as soon as we get a reply. Have you claimed your baggage through baggageclaims@etihad.ae? *Ela

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10 August 2016 06:08:00 EtihadHelp

Grismer : I am thoroughly unhappy with the fact that my business class tagged luggage didn't make it to my destination in Riyadh. I put in a claim, have contacted the one connecting airline, but no one seems to care to actually look for my luggage. I have about $8500 worth of items in it not to mention gifts fr om my family. Etihad doesn't post a number to call to see wh ere my luggage may have ended up. My claim number doesn't work on the website to track it. I am never going to use the airline again as its customer service is absolutely zero. Thanks for not finding my luggage. Disgusted in Riyadh. Hello Grismer, we are sorry to hear about your experience. When did your baggage go missing. Have you claimed your baggage online or through baggageclaims@etihad.ae? We apologise, that nobody has updated you until now. As soon as our team has allocated your baggage, they will contact you. *Ela

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10 August 2016 05:08:00 Mallikarjuna Sasalwad Muddugalmath

Hi Etihad, I had travelled on 6-Aug-2016 from Bangalore-India To JFK- NY, United states and my baggage dint arrive at the airport at newyork. Please make urgent and immidieate arragment for baggage track and delivered to my address . Travel Info : First Name :Mallikarjuna Last Name : Sasalwad Muddugalmath. Date of Travel : 6-Aug-2016 Reservation Code : TOSWOQ Airline : Jet airways Route : Bangalore-India To JFK, NY, United states Flight No: EY 8734 AB 7461 AB 7480 1 Transit : Abudabi, UAE (Air Berlin ) 2nd Transit : Dusseldorf, Germany (Air Berline ) 1st Flight Detais:9W 0516 / EY 8734 2nd Flight : AB 7461 3rnd Flight : AB 7480 I need a immidiete track response on the above baggage details and approximately when I will get the baggage. Please call back on the number if need more details : +1-786-765-0156 Address of Delivery if baggage found: Candlewood Suites, Nanuet, 20 overlook BLvd, NY 10954 It has been 4 days and there is no action still, I will have to proceed to legally my baggages are not delivered and traced

Reply
09 August 2016 10:08:00 Guest

Hi, I traveled from Abudhabi to Manchester on 30-06-2016. One of my luggage still missing. No reply to mails and no contact number. PIR MANEY20951. Dont say that it is very busy period and you are sorting it out. You did it 1 month back.

Reply
09 August 2016 10:08:00 Guest

Hi, I traveled from abudhabi to manchester on 30-06-2014. One luggage still missing.There is no contact number for them. send so many mail s no reply. Worst response. After flying with them we should beg for their attention and for getting back your valuables. I ahve bought valuable dresses, gifts etc for here. PIR MANEY20951. Dont reply that you have put more staff and sorting it out as it is busy holidays. You did it a month back.

Reply
09 August 2016 07:08:00 Grismer

I am thoroughly unhappy with the fact that my business class tagged luggage didn't make it to my destination in Riyadh. I put in a claim, have contacted the one connecting airline, but no one seems to care to actually look for my luggage. I have about $8500 worth of items in it not to mention gifts fr om my family. Etihad doesn't post a number to call to see wh ere my luggage may have ended up. My claim number doesn't work on the website to track it. I am never going to use the airline again as its customer service is absolutely zero. Thanks for not finding my luggage. Disgusted in Riyadh.

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09 August 2016 10:08:00 EtihadHelp

Maria Shah Nadir : Hello I lost 9 bags since Aug 6th 2016 .My initial flight was from LHE to Abu Dhabi to SFO because of over booking got a flight to Düsseldorf Germany from Abu Dhabi from Düsseldorf to LA and LA to SFO.Its been more than 24 hrs can you please tell me the status of my bags. Dear Maria, Sorry for the late response. Could we have your PIR on socialmedia@etihad.ae so we can look into this for you? Thank you. *Jiaqi

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08 August 2016 11:08:00 Maria Shah Nadir

Hello I lost 9 bags since Aug 6th 2016 .My initial flight was from LHE to Abu Dhabi to SFO because of over booking got a flight to Düsseldorf Germany from Abu Dhabi from Düsseldorf to LA and LA to SFO.Its been more than 24 hrs can you please tell me the status of my bags.

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08 August 2016 06:08:00 Mahak jain

Hello Team, I haven't received any update on this issue. I have been trying calling since yesterday on 9871337112 but no body responding on call. Now i have my lost my patience and really disappointed. I will have to file a complaint in customers grievance addressing cell as you guys are not taking this matter seriously and taken your passengers for granted. FRUSTRATED WITH YOUR POOR RESPONSE and SWRVICES. From: Mahak Jain [mailto:mahak.jain.021@gmail.com] Sent: Sunday, August 07, 2016 6:18 AM To: MHB Subject: Re: Missing baggage in EY 618 abu dhabi to delhi ..connecting flight from munich EY 6 Dear Sir/Madam, I have not received my baggage in the flight EY 218 on 7th aug 2016 flight. And also I was having my seat no 29G in flight 218. Inside the front pocket I have left my valuable books which i forgot to take also along with me which is underlying there only . And I started my journey from flight EY 6 from Munich at 12:10 pm munich timings. Passport no : Z3460472. Its my humble request kindly help in returning my baggage as well my precious books which I have kept underlying there in the front pocket. Best Regards, Mahak jain

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07 August 2016 09:08:00 Huthaifah

I traveled fr om Dammam-AbuDhabi-Chicago-Denver on 05AUG, in the final destination (Denver) I have not received my baggage. I am trying to submit a claim but it asks me File number. From wh ere I get this?

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07 August 2016 06:08:00 Guest

Can you give me a Etihad contact in the UK regarding my baggage that never arrived from Qatar - Abu Dhabi - Edinburgh...thank you in advance The Baggage numbers are 4607 EY362910 and 4607 EY362911

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07 August 2016 06:08:00 Guest

Can you give me a Etihad contact in the UK regarding my baggage that never arrived from Qatar - Abu Dhabi - Edinburgh...thank you in advance

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07 August 2016 06:08:00 Guest

Guest : My PIR no is DELEY24071 I traveled on the fifth of august fr om Dulles DC to New Delhi, India via Dublin and Abu Dhabi. After 30hours in transit, the Etihad airaways saw it was fit for me to not receive my luggage. With hostile and incompetent staff on Delhi airport and more than two days later since my arrival, they still see it fit for me to not receive my bag. In fact they are unable to trace my luggage or give me a straight answer. They believe they are not liable for anything. My tag number of the bag lost in transit it EI 741996. So, please do me a favor and tell me wh ere my luggage is. It was by far the worst of my experience traveling by Etihad. And if you fail to give me a reply or my luggage I will sue you and your incompetent and misbehaved staff of yours! And make my life long mission to malign your already sinking name of yours! Give back my luggage!!!!!!!!

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07 August 2016 06:08:00 Guest

Hi..This is Sumanta Kar. I was traveling from Kolkata to Fargo. I had two baggage (EY164715 and EY164716). I was told that I would get my baggage at final destination. I have not got them yet. Could you please track them for me ?

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07 August 2016 03:08:00 EtihadHelp

We understand your frustration. Please be assured our Team is currently tracing your baggage and will contact you as soon as possible. Do you have a PIR number for us? *Dino

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07 August 2016 03:08:00 EtihadHelp

Thank you for your message. Kindly send us a message on our Social Media channels such as Facebook and Twitter for a instant communication. Our dedicated baggage Team will get back to you as soon as possible. Thank you for your patience *Dino

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07 August 2016 03:08:00 EtihadHelp

Dear Guest, please be assured our dedicated baggage Team is working on your case and will get in touch as soon as possible, thank you for your patience and understanding *Dino

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07 August 2016 03:08:00 EtihadHelp

Dear Guest, kindly provide us with your PIR Number so we can check for you *Dino

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07 August 2016 03:08:00 EtihadHelp

Guest : The worst!! They lost my luggage Dear Guest, kindly provide us with your PIR Number so we can check for you *Dino

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06 August 2016 05:08:00 Abhijit

I travelled from Jersey JER to Bangalore through Etihad on 30th July.The last leg of my flight was from Abudhabi to Bangalore.To my misfortune they lost my luggage.I have been following up with Baggage loss desk in Bangalore from the last 5 days but no luck.Please help.I have come to India for a short dutation and currently struggling without the luggage.

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06 August 2016 01:08:00 Liz

Hi, My luggage was lost Somewhere between Copenhagen and Phuket (Stops in Belgrade and Abu Dhabi). I flew with Air Serbia (Etihad partner) for the fisrt two flights and then Etihad from Abu Dhabi to Phuket. I was told my bag would arrive at my hotel in 24 hours time, however, it has failed to show up. I have emailed etihad but they have not responded! I am wanting some help as to what to do! Thank you!

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06 August 2016 01:08:00 Guest

I traveled on the fifth of august fr om Dulles DC to New Delhi, India via Dublin and Abu Dhabi. After 30hours in transit, the Etihad airaways saw it was fit for me to not receive my luggage. With hostile and incompetent staff on Delhi airport and more than two days later since my arrival, they still see it fit for me to not receive my bag. In fact they are unable to trace my luggage or give me a straight answer. They believe they are not liable for anything. My tag number of the bag lost in transit it EI 741996. So, please do me a favor and tell me wh ere my luggage is. It was by far the worst of my experience traveling by Etihad. And if you fail to give me a reply or my luggage I will sue you and your incompetent and misbehaved staff of yours! And make my life long mission to malign your already sinking name of yours! Give back my luggage!!!!!!!!

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06 August 2016 12:08:00 Guest

The worst!! They lost my luggage

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05 August 2016 11:08:00 Guest

Dear Guest, could you kindly send us your Interaction number or RQID, we would be more than happy to look into this for you. Thank you. *Ary Guest : IMP On Thu, Aug 4, 2016 at 1:21 PM, rajesh matta wrote: Hello Etihad, Any updates on my claims form application? Thanks, Rajesh On Tue, Aug 2, 2016 at 9:46 PM, rajesh matta wrote: Hello Etihad, Any updates on my claims form application? Thanks, Rajesh On Mon, Aug 1, 2016 at 6:58 AM, rajesh matta wrote: Hello Etihad, Any updates on my claims form application? Thanks, Rajesh On Sat, Jul 30, 2016 at 10:22 PM, rajesh matta wrote: Hello Etihad, Any updates on my claims form application? Thanks, Rajesh On Fri, Jul 29, 2016 at 11:30 PM, rajesh matta wrote: Hello Etihad, Any updates on my claims form application? Thanks, Rajesh On Thu, Jul 28, 2016 at 9:24 AM, rajesh matta wrote: Please find the attached the baggage claims form (for my missing baggage) and its related documents. Please process it and update me ASAP. On Tue, Jul 26, 2016 at 2:18 PM, rajesh matta wrote: Hello, I have to initiate the claims process for my missing baggage. Please respond back and let me know about the process? REF# YYZEY10031 DOLLA / ROJAPUSHPAKANTHMANI Bag Tag Number(s) : EY343668 Flight Details : EY 277 / 13 JUL EY 141 / 14 JUL Thanks, Rajesh On Sun, Jul 24, 2016 at 2:27 PM, rajesh matta wrote: I did not receive my baggage but when I try to track online in the below link, it gives that my file no longer available? Why is this? Please give me an update ASAP! wtrweb.worldtracer.aero/WTRInternet/wtwf... Access to your file is no longer available. Please contact your airline for more informationAccess to your file is no longer available. Please contact your airline for more information On Mon, Jul 18, 2016 at 3:39 PM, Etihad Feedback wrote: Thank you for contacting Etihad Airways. We have received your feedback, which we will now review. Thank you for your patience. A team member will reply to you as soon as possible. Kind regards, Etihad Airways Guest Relations Department ---- Original Message ---- From : rajesh matta To : baggageclaims@etihad.ae,feedback@etihad.ae Subject : Baggage Claims# YYZEY12828 Date : Mon, Jul 18 23:38:38 GST 2016 HELLO, THIS IS IN REGARDS TO MY BAGGAGE MISSING AS REFERENCED: YYZEY12828, COULD YOU PLEASE GIVE AN UPDATE ASAP? DOLLA / ROJAPUSHPAKANTHAMANI ITS BEEN QUITE A FEW DAYS now AND NO UPDATE HAS BEEN PROVIDED. PLEASE CALL THE GIVEN NUMBER TO PROVIDE AN UPDATE ASAP? THANKS CONFIDENTIALITY / DISCLAIMER NOTICE : This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal. Etihad airways or its employees are not responsible for any auto-generated spurious messages that you may receive from Etihad email addresses. Etihad Airways

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