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Ryanair Discussion

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04 March 2016 02:03:00 Guest

Payment and checkout stage does not work ... tried 3 times twice and says "cannot be processed" first 2 times and 3rd time "not authorised"

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04 March 2016 12:03:00 Guest

Been trying all day to book a flight, site retains my latest destination 'search', date defaults to a date I do not want, when I click on the flights I want, a box opens and states words to the effect of 'booking process too slow, timed out' (I have pretty speedy fingers and I know exactly what flights I want, I note that the initial date default is: - XX/XX/2 - ie the year is simply 2 not 2016?? Phoned twice, first person told me try in 2 hours, second person (who I had real problems understanding(told me to delete browsing history and cookies, I told her I was not going to delete all my cookies! Deleted browsing history and 'Ryanair cookie, result - Zilch! problem still there. Have sent an e-mail, I wonder if I will get a reply

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03 March 2016 09:03:00 Guest

I am having the same problem - it shows all flights unavailable - funny it works fine on my tablet but not on my pc - I've done every techie thing they said to do and I still have problems. I do not have any problems with any other website or anything on my computer. Went on chatline and they said nothing wrong with their site which there is obviously. You would think it would be in their interest to sort it out - it was only because I live near Stansted that I went with them and bothered to book in on my small tablet otherwise I would have gone with another airline. Life is too short really for websites that don't work. Come on Mr O'Leary get your techies to sort this out

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03 March 2016 01:03:00 Guest

unable to check in on line, Live chat site down as well, unable to answer check queries on phone, cannot find any way to find out what will happen and will I be charged for checking in at the airport. Last time with Ryanair, will happily pay more for a professional service

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03 March 2016 06:03:00 Guest

I am also having the same problem when trying to check in online, when entering the year on 'Expiry Date' the date and month shifts back. Then, the months of January and February disappear from the list menu and the dates 1 to 8 from the date menu so, I am unable to enter the correct data. Live chatting with Ryanair I was told it was a browser problem and to use Google Chrome ( which I was using already) They didn't resolved my problem and the lines are now closed. I have tried checking in on a Macbook Pro, Ipad, iphone and a PC and the encounter the same problem. This is very annoying. Need to check in before the afternoon. I have used Ryanair in numerous occasions and this has never happened before.

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02 March 2016 03:03:00 Guest

Guest : I'm trying to check-in for a flight by using Ryanair app on iPhone, but when I entered "Date of Birth" or "Expiry Date", the date is always shifted one day back? Is there someone who experienced similar problem? Thanks! same thing ... any help would be appreciated.

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02 March 2016 01:03:00 Guest

Using iPad to check in. Click on dob and it comes up as passport. Page won't move up. Helpline suggested using google chrome but got same result. Booked and checked in to an Easyjet flight in less than 2 minutes. There is a serious problem with this new website.

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01 March 2016 01:03:00 Guest

I am unable to book flights in May. Why?

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01 March 2016 11:03:00 Guest

Anyone having issue booking flights for Christmas? all flights afte Cmas day showing sold out al the way into Jan and Feb.

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01 March 2016 03:03:00 Guest

Hi, Any advice welcome: When I attempt to check in it times out in about 30 seconds. Tried several times over 3 days.

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01 March 2016 01:03:00 Guest

How many more flights are to be endangered by Ryanair's policy of letting all on board regardless of their level of inspiration. Are there not safeguards in place to protect the sensible majority?

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29 February 2016 11:02:00 Guest

Funny on their website this evening.....impossible to check in......guess they need the money.......for the airport check-in.....would be funny if it weren't going to be so expensive.....

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29 February 2016 10:02:00 Guest

Guest : I am trying to print my boarding pass for flight tomorrow and I am going around in circles . Is anyone else experiencing the same problem? Yep....trying to check in for a flight from Spain.......great fun.........bunch of

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29 February 2016 06:02:00 Marili

I want to travel from Tallinn to Dublin, and it sais At Dublin box ,please enter a valid airport. How can i book the flight?

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29 February 2016 03:02:00 LIELA

Dear Sir, i would like to ask about my booked fight. money transfer was successful and I have had a conformation from website. but up to now I don't have any email. when I try to check in online, i see an error and system says "We're sorry. We could not find your booking." my reservation number is : XTSVHH MY email address is: leilaahmadian@yahoo.co.in please advice me. best regards, Mina Ahmadian

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29 February 2016 02:02:00 Guest

I'm trying to check-in for a flight by using Ryanair app on iPhone, but when I entered "Date of Birth" or "Expiry Date", the date is always shifted one day back? Is there someone who experienced similar problem? Thanks!

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29 February 2016 01:02:00 Guest

I am trying to print my boarding pass for flight tomorrow and I am going around in circles . Is anyone else experiencing the same problem?

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28 February 2016 10:02:00 kaz sliwinski

why can I not print my boarding passes I'm going to lanzarote ref ypgjxg on the 4th march 2016 whats going on

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28 February 2016 05:02:00 Guest

Trying to check-in a Ryanair flight from Porto to Brussels, everything is paid, but booking process on Ryanair website stops without any information.

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28 February 2016 01:02:00 Guest

cannot book a flight living in Malta - trying to book family travelling from UK - Malta.... its says input valied airport.... been for weeks now.... what is wrong...?????? emptied cache etc..... changed browser, same problem, can book any other airline no problem.... and its only from UK to Malta.... can book on ryanair to anywhere else.... ??? tried changing the flag - !!!!!!!!!!!!!!!!!!!!!!!!!

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28 February 2016 02:02:00 abellemed

Thanks Keith for that - did you Really just click on the Union flag and it just got sorted? What was the "Union Flag &" you said? Is that something more that you clicked or was it just the Union Flag button? Hope all your probs are over now! Keith : After trying for over an hour to check in this Saturday evening, the web page for "check in" suddenly became live & allowed me to print out my boarding passes for Tuesday 3rd March. The only thing I changed during my 85 minutes was to click on the Irish tricolor & change it for the Union Flag & literally seconds letter after tapping the 3 choice screen for retrieving my flight info I could suddenly see Stansted as my departure air[port which had not been there prior to this time. Good Luck & Safe Journeys to everyone who has been struggling. Regards, Keith

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27 February 2016 11:02:00 Keith

Guest : System appears to be up & running after 90 minutes of trying this evening. Try changing Irish Tricolor for Union Flag top right hand corner. Not sure if that's what helped me or whether it was it just coincidence. Good Luck Everyone. Keith Clark : Recieved e-mail with my reservation no. as confirmation of my booking can not get this booking online in my ryanair acc. Also refuses to accept that my booking exists with any of the three options given Me too & no chat line open at 19:15 Saturday Evening. Doesn't recognize me as current customer either. Using them for 8 years. C'mon Michael me boy, this will not do!! Guest : Clark : Recieved e-mail with my reservation no. as confirmation of my booking can not get this booking online in my ryanair acc. Also refuses to accept that my booking exists with any of the three options given Me too & no chat line open at 19:15 Saturday Evening. Doesn't recognize me as current customer either. Using them for 8 years. C'mon Michael me boy, this will not do!! Guest : Clark : Recieved e-mail with my reservation no. as confirmation of my booking can not get this booking online in my ryanair acc. Also refuses to accept that my booking exists with any of the three options given Me too & no chat line open at 19:15 Saturday Evening. Doesn't recognize me as current customer either. Using them for 8 years. C'mon Michael me boy, this will not do!!

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27 February 2016 11:02:00 Keith

After trying for over an hour to check in this Saturday evening, the web page for "check in" suddenly became live & allowed me to print out my boarding passes for Tuesday 3rd March. The only thing I changed during my 85 minutes was to click on the Irish tricolor & change it for the Union Flag & literally seconds letter after tapping the 3 choice screen for retrieving my flight info I could suddenly see Stansted as my departure air[port which had not been there prior to this time. Good Luck & Safe Journeys to everyone who has been struggling. Regards, Keith

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27 February 2016 11:02:00 Guest

Clark : Recieved e-mail with my reservation no. as confirmation of my booking can not get this booking online in my ryanair acc. Also refuses to accept that my booking exists with any of the three options given Me too & no chat line open at 19:15 Saturday Evening. Doesn't recognize me as current customer either. Using them for 8 years. C'mon Michael me boy, this will not do!!

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27 February 2016 05:02:00 Ktc

Compensation for flight from Riga to Leeds Bradford diverted to liverpool

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27 February 2016 01:02:00 abellemed

Their new website is APPALLING - its slow, clunky, difficult to navigate and normally doesn't perform actions requested, despite internet drop-outs on it. This is disgraceful to former loyal flyers with Ryanair and should be addressed ASAP!

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27 February 2016 01:02:00 abellemed

Gordon : New website stinks, that wee Irish git needs to get a grip and sort things out before he loses all his customers. Agree completely. I've used Ryanair faithfully for 12 years as a bus to get me to/from my son & grandsons when they lived in Spain, also for trips to sort out my boat in France and flats in Spain lately. Recently have found the new website almost impossible to use, so resort to searching on the old site for flights, then trying laboriously to book them on the new one. I deplore this so-called "beta" site and hope Mr O'Leary reconsiders as IT DOESN'T WORK

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26 February 2016 09:02:00 Gordon

New website stinks, that wee Irish git needs to get a grip and sort things out before he loses all his customers.

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26 February 2016 05:02:00 abellemed

Once you've actually managed to book yr flight the email you get doesn't give any details whatsoever! Unbelievable. I used to print mine off to remind me to check-in later, but now have to laboriously trawl back thru new-site to manage my booking and eventually screen-save it! Ridiculous. Ryanair have made a TREMENDOUS error in commissioning this clunky and disastrous piece of work. They have served their frequent fliers very badly and deserve to lose not thousands but millions of revenue through this complete and utter BODGE.

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26 February 2016 05:02:00 abellemed

Try using the old Ryanair site (now on Google) for searching for flights - much easier. Then unfortunately (having written down all chosen flight details) you have to use the new site to actually book it. I found that out a week ago when frustrated beyond rage at the new site! I have yet to check in, as that is only available a week before I go and after reading these posts I'm dreading it.

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26 February 2016 02:02:00 BR

I have just given up for the second frustrating session of trying to book on Ryanair. I have used them for years to go back and forth to France and Spain but today I have booked Easyjet even though it's not as convenient for me. Why have they done this - what was wrong with the old website? Easyjet was very expensive - they must be cashing in on the Ryanair debacle!

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26 February 2016 09:02:00 Guest

Guest : check in is impossible on ryanairs website. I logged in to my account and was able to see my flight, but no way to check it in. I have to travel in less than 5 hours. This is ridiculous. Having exactly same problem right now except can't even get past first page on check-in. Website took 30 minutes to provide me with To and From boxes and now just will not move onto next page. It's now 5.30am. Does it work only office hours?

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25 February 2016 01:02:00 Guest

SOLUTION - SOLUTION - SOLUTION First of all, go on the goole and find the link to talk to a LIVE CHAT SUPPORT AGENT from Ryan air, they are helpful. They will be able to find the issue and help you out. In my case, it was the fact that i paid with a CANADIAN CREDIT CARD, the fraud departement put a 0,01 euro outstanding amount on my account. The support agent told me to go to the airport to the check in desk and present my credit card so they confirm it is mine. Then they will print my boarding pass no fee. Have a safe trip everyone.

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25 February 2016 01:02:00 Guest

check in is impossible on ryanairs website. I logged in to my account and was able to see my flight, but no way to check it in. I have to travel in less than 5 hours. This is ridiculous.

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25 February 2016 03:02:00 Guest

Ryanair's new website seems to have decided where I want to travel from in spite of the fact that there are three airports equidistant from my home and if I stick with the option forced upon me the website times out in a couple of seconds. What's going on?

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25 February 2016 12:02:00 Clark

Recieved e-mail with my reservation no. as confirmation of my booking can not get this booking online in my ryanair acc. Also refuses to accept that my booking exists with any of the three options given

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24 February 2016 08:02:00 Rodney MANNERS

Guest : I am going to fly in Ryanair and I will bring two cases of 20 KG each. Does anyone knows if I can bring one with 30 KG and the other with 10 Kg or the maximum is 20 for each? Or it only matters the total weight? In my experience with two bags of total weight 30 Kg's, because one was wieghing 17 Kg's and the other 13 Kg's, we were made to transfer 2 Kg's from the heavy one to the other.

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24 February 2016 08:02:00 Guest

All I can get is a little airplane flying round and round in circles on my screen, no access what so ever on any of my devices, and the one time I did get onto the site, it kept defaulting me to travel fr om all London airports, (I live in Belfast). Had enough now - it's easyjet for me (even though they have lim ited flight paths) Mr O'Leary you need to sack whoever commissioned your new site!!!!

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24 February 2016 07:02:00 Guest

I am going to fly in Ryanair and I will bring two cases of 20 KG each. Does anyone knows if I can bring one with 30 KG and the other with 10 Kg or the maximum is 20 for each? Or it only matters the total weight?

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24 February 2016 02:02:00 Guest

What is the problem with ryanair new website, Driving me mad, can't access the site, is anyone at ryanair responding to these comments. They must be losing thousands. I'm off to A1 travel.

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23 February 2016 10:02:00 Guest

Can't stand any more frustration! Ryanair website is USELESS!!! Never going to try to book flights with them again- just going to wait for the Easyjet flights to come out.

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23 February 2016 10:02:00 Guest

Ryanair new website is a disaster. Impossible to find navigate, impossible to find timetable of when Ryanair flies where. Who one earth designed it; who on earth at Ryanair ok'd it.

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23 February 2016 01:02:00 Guest

We could not check in online as we had no phone service while on a recent trip. When we got to the airport to check in, we were charged £80 as we hadn't booked in in line. That was more than the original flights booked. Staff were appauling, Swearing and making noise all through a night flight. We will not be flying with ryan air again

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22 February 2016 04:02:00 Guest

WHATS HAPPENING TO THIS NEW CHEK-IN PAGE? WHY CHANGE SOMETHING IF IT WAS WORKING. NOW ITS STUCK CANT FIND STANSTED AIRPORT ON THE LIS. TRIED CHEK-IN 3TIMES, CALLED...WHAT A MESS. AND STILL CANT CKEK-IN.

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21 February 2016 10:02:00 RYANLAIRBRESCIA

I am in the process of claiming reimbursement of €320 demanded from me at Tours airport on the 8th. February for two "name changes". This was because or family names had been abbreviated by Ryanair's delinquent new website. I am giving them the opportunity to apologise for ruining our trip, and to settle my claim honourably. We are not asking for money from them, we simply want them to return our own money, taken from us under duress. I will reserve judgement on their company until after things are finalised. I know by reading the messages posted on this website that very many people are experiencing a full range of website problems with Ryanair. I would be very interested to hear directly from anyone who has experienced the same problem. If Ryanair do not do the honourable thing by reimbursing us, it will be less expensive if a group of us hire a law firm, than doing it individually. You can contact me on roddersman@gmail.com

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21 February 2016 07:02:00 Guest

Stuck waiting for flight sat on plane for 2 hours then kicked off plane been at Airport since 8 now 1638 pm .bad weather blamed but all flights gone apart from rynair.then told a plane may come today from liverpool but staff do not know when ! Never going to fly with rynair again from leeds

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21 February 2016 05:02:00 Guest

Unbelievably dreadful Ryanair website - cannot log-in to check my booking - have spent hours using my laptop, my husband's and my ipad but none of them can get beyond the first screen. I cannot believe these cowboys get to stay in business

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21 February 2016 01:02:00 Guest

Ryanair timed out on me in two seconds. I have tried to book at least five times. Can get through on edreams but no idea why Ryanair site keeps failing Saturday, 20 February 2016 22.41 GMT

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21 February 2016 01:02:00 Guest

Ryanair on-line check in is a nightmare, I travel with them about 6 times a year ( I have a house in France ) - each time of day or night I try to check in I have the same problem, the screen freezes and it takes an age to enter the details. I dread using their system it is SO infuriating. It is not my IPad as I have no other issues with different sites. Please Mr O'leary fix this for our sanity sake, I for one dread using your site. T Davies

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20 February 2016 11:02:00 Guest

New site is rubbish I'll use a different a airline

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