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Ryanair Discussion

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22 March 2016 01:03:00 Guest

I am struggling to book flight from Manchester to Dublin. It won't let me press continue to make the booking. I've tried for 2 X days. Plse could you help, it's really frustrating? Thanks, Suzanne

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22 March 2016 01:03:00 Guest

Guest : l booked my flights at 19-30 today but booked 11 june instead of 11th july for outward flights,return flights are ok,,what can i do,cheers You can amend the dates of your outward flight but it will cost you €30 per passenger as an admin fee from Ryanair. It happened to me. I noticed immediately and contacted them but no joy. €30 per head is the only way to amend it.

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22 March 2016 01:03:00 Tracey Sutton

Why is it so difficult to look for flights? I've been trying for four days and have never been on such a dreadful sight that never gets anywhere. I still don't know the times or price of flights to Corfu.. it didn't use to be like this HELP!!!!

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21 March 2016 11:03:00 Guest

I hate this website. I want to fly and will have to go on a more expensoi be ;ess onenient flight because I can't 'continue'

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21 March 2016 10:03:00 Londonboy

My wife has been trying to check our daughters in for a flight, she couldn't get through to customer services and now believes we will be penalised when we check in at Stansted.

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21 March 2016 08:03:00 Guest

Guest : Sorted this evening finally after got through on phones (5 min wait this time only). Very helpful man this time and all sorted whilst I was on the call with him Have just checked in and managed to print boarding passes. Am also advised entitled to refund for teenagers air tax which they say will be refunded in few days time, Guest : Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem I am also having the same problem i got through to someone in a call centre yesterday (amazing after a 30min wait) who said they would sort it and send an email to allow me to 'uncheck' the adults in as yet no change, no email, unable to check in flying in 5 days managed to lodged complaint message today don't fancy chances of a response before we go phone lines and live 'web chat' helpline all down anyone got anywhere?? yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying? Guest : Guest : Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem I am also having the same problem i got through to someone in a call centre yesterday (amazing after a 30min wait) who said they would sort it and send an email to allow me to 'uncheck' the adults in as yet no change, no email, unable to check in flying in 5 days managed to lodged complaint message today don't fancy chances of a response before we go phone lines and live 'web chat' helpline all down anyone got anywhere?? yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying?

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21 March 2016 04:03:00 Guest

Guest : Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem I am also having the same problem i got through to someone in a call centre yesterday (amazing after a 30min wait) who said they would sort it and send an email to allow me to 'uncheck' the adults in as yet no change, no email, unable to check in flying in 5 days managed to lodged complaint message today don't fancy chances of a response before we go phone lines and live 'web chat' helpline all down anyone got anywhere?? yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying?

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21 March 2016 04:03:00 Guest

RYANAIR NEED TO GET THEIR ACT TOGETHER FAST Been trying to get boarding pass for the last 2 hours for flight tomorrow at 1.30 but as usual online check in isn't working. Tried ringing, tells me in a queue but to try online chat which shows no advisors online and I get cut off cause they're receiving such a high call volume. Then the robbing gits are gonna want to charge for boarding pass at airport if they don't get it working. Who on earth builds their websites ??? It's so frustrating

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21 March 2016 04:03:00 Guest

I have been trying to transfer my cancelled flight for another day and am getting nowhere no one answers anything the whole thing is a mess.

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21 March 2016 03:03:00 Guest, Geoff .

i am trying to check in my wife and grandson on Ryanair site , both wife and myself no problem but grandson is down as teenager , as no master on booking site only mr , mrs , so when i enter his id and dob i get error , trouble is there is no way of contacting this airline as they never answer call line or man the online chat desk, fly in 2 weeks , what do i do

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21 March 2016 02:03:00 Guest

i wonder hoe much money ryanair are robbing from people who have to have their boarding pass issued at the airport because the website deliberately stops them from printing it online

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21 March 2016 12:03:00 Guest

Hi did you manage to sort this issue as i am also struggling? Thanks Guest : Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying?

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21 March 2016 01:03:00 Guest

l booked my flights at 19-30 today but booked 11 june instead of 11th july for outward flights,return flights are ok,,what can i do,cheers

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20 March 2016 09:03:00 Guest

Guest : i an trying to book seats on ryanair i go on holiday in 10 days but my credit card was declined i know i have money on there to spend is any one else having problems trying to pay I am equally having the same problem, at first I was thinking my credit card was bad, and I went to the shop to use my card and it was working fine, I tried it on ryanair and it did not go, please what is wrong with ryanair

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20 March 2016 03:03:00 Guest

Omg. I have been trying to print off boarding passes for an hour, given in . Site freezes jumps pages and impossible to select seats . Whoever designed this new site needs sacking . It is truly awful and know one availible to help. Easy jet will be getting my custom next time. Get your act together Ryanair !

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20 March 2016 02:03:00 Guest

Nightmare sight what have you done .. And no help available..saying chat line closed.

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19 March 2016 09:03:00 mrs l m o'connell

Been trying to look at flight details on your site for about two weeks , got so frustrated I can't be bothered to even try again. Booking a holiday should be an enjoyable experience this is just mind blowing. Hope you can sort it out soon.

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19 March 2016 12:03:00 Guest

I'm sure the new site has not been checked it's full, full, full of faults. Who made this, they are not at all capable of making sites, you should do a thorough testing before you put an important site like this on the internet. Faults found Trying to get the opening page fails most of the time, no connection possible with the server is the message. I found out that after pushing a continu button 20 times the site might react to that. No actually flight that's sceduled is found, most of the times the dropdown menu's don't work, the language of the dutch site is not checked and has dangerous faults, my paymanrt methodes after hours of trying to get on the site are different, one time, only creditcard, next time Credit card and Paypall, first time Creditcard, Paypal and Ideal, which I like to use. If you look for fares, you find a fare with a predifined date, (Why???. Like everytime there is a predifined Airport, that I surely don't want to use) then changing the date and going on to get a return the site tells you the date is before the first flight... and that's not the case.... so what should you do then????? Etc.etc.etc.etc I am a real fan of RYAN air they do great things for asmazing prizes, but....... get your site working.... and fast....

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19 March 2016 10:03:00 Guest

Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003?? Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Guest : Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too Me too! what do we do? I dont fancy lying?

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19 March 2016 10:03:00 Guest

Can someone help me? I am trying to check in on line and give then my daughters details who is 12 year old. on skyscanner it classes her as an adult which I paid for but when trying to check her in on Ryansir site it only allows me the option of choosing up to the year 2000 when I clearly need the year 2003??

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18 March 2016 03:03:00 Guest

i an trying to book seats on ryanair i go on holiday in 10 days but my credit card was declined i know i have money on there to spend is any one else having problems trying to pay

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18 March 2016 11:03:00 Guest

Guest : I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem yes I have got the same problem - flying in two days time and panicking - I will lie if I have too

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18 March 2016 03:03:00 Guest

Used ryannair for years but cannot use this new website Easyjet here icome

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17 March 2016 11:03:00 Guest

Trying to check in with ryan air - is there a problem at this time

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17 March 2016 05:03:00 Guest

Can anyone help? All well I went to check in online as per my rights as a Ryanair customer. Never had hassle before. Flight is Sunday. Go through all their requirements to hit "Check in" on the final page to be taken to a blank screen. Tried again. Same methods as they instruct. Again, a blank screen. Panicking a bit now as I fly on Sunday and absolutely will not call them on their hotline number at whatever marked up price it is. Has anyone else had this issue? I've tweeted them questions and proof of the errors but I do not expect a reply.

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17 March 2016 03:03:00 Guest

Is it true that Ryanair is going bust and can't afford to upgrade its website?

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16 March 2016 11:03:00 abellemed

There's nothing wrong with Ryanair, you get only what you pay for. I've used it for years just like a bus to my properties in Spain. HOWEVER - their new site is an absolute disaster. Someone PLEASE tell that chap O'Leary that he should withdraw it immediately and revert to the "legacy" website, as whoever runs the beta version should be hung, drawn and quartered! I had a nightmare trying to both book and check-in and print off boarding passes this week, whereas I never had probs before.

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16 March 2016 03:03:00 Guest

F905P Guest : If you want to fly cheap, pick Ryanair and don't complain. If you prefer comfort and a nice meal, fly other airlines, but pay more. It's as simple as that! Agree with you on that...however the complete incompetence of the website is causing havoc. Ryanair doesn't get it...if they did they would be grateful for positive customer feedback,but they won't. They must be losing a lot of money with the website chaos and people booking with other airlines due to a lack of confidence with Ryanair with O'leary and the top brass unaware of what is happening in their own back yard.Asleep on the job I'd say but no doubt after the Cheltenham festival there may be some arse kicking.

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16 March 2016 03:03:00 Guest

* website.If Ryanair don't want my money,a contradiction in terms, Are Lingus will do for me..... too much time wasted on O'Leary at Cheltenham asleep on his watch!

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16 March 2016 03:03:00 Guest

what is going on with the Ryanair website....having difficulties accessing Stansted flights blocked by Gatwick,and when eventually getting the Stansted flights and paying for the flight after a lot of effort my credit card details,expire date,is blocked including being told the booking has taken too long and shut the payment down....my credit card company inform me there are no problems with my card,so what's going on.....an irony of Ryanair decking anyone paying - a disaster!

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16 March 2016 02:03:00 Guest

Struggled the other day to check in outgoing flight. Now struggling to check in incoming flight as I'm away for a month. Took my money to pre-book seat no problem but getting the boarding ticket ain't happening. Why is this website such a pain, and quite stressful? More destinations than Easyjet, but never again after this trip...!

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15 March 2016 10:03:00 Guest

New site is utter rubbish - far too clumsy to change start / end destination, what happened to the flexible dates ? Just looks like it's never been tested by real users. I'm off to easy jet (again)

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15 March 2016 02:03:00 Guest

When I try to choose a seat I can't get past the first few rows. Anybody else had this. Is the legacyryanair site OK to use?

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14 March 2016 11:03:00 Guest

I am trying to check niece in but on the date of birth options it doesn't allow to chose beyond year 2000 does did anybody experience the same problem

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14 March 2016 11:03:00 Guest

I have been trying to manage my booking for two ryan air flights and get boarding passes but keep being timed out repeatedly, as soon as I enter my details - very frustrating and does not inspire confidence1

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14 March 2016 04:03:00 Guest

Have been trying to use the Ryanair website to look at flights for this summer, keeps giving me cheap flights from Liverpool - I don't want to fly from Liverpool - then when I finally get on the screen which asks for a departure airport and destination airport, I can manage to put London Stansted in the departure bit but cannot get the destination bit to work at all, I click on Spain but there is no list of airports popping up. Am going to book with Easyjet, so much easier.

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14 March 2016 03:03:00 Guest

i have been trying to check in all day on Ryanair website but l only managed to check in after l went to online chat and told them my problem.

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14 March 2016 03:03:00 Guest

Guest : Guest : is there a known problem with Ryanair check in at the moment? seems to be back up now It is, indeed!

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14 March 2016 03:03:00 Giulia

The webiste is now OK, for live help I suggest the twitter account of Ryanair - they use to answer quickly!

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14 March 2016 03:03:00 Giulia

Radek : I have the problem checking-in too - system doesn't find my reservation.... Just contacted with live chat and got this answer: "Thank you. Unfortunately there is an maintenance on the website that affects the online check in. That is why you cannot access your booking at the moment. Please try to check in later this afternoon or tomorrow the latest." Hope this can help other travellers!

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14 March 2016 02:03:00 Guest

Why is ryanair website not giving the option to book for more than one passenger?

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14 March 2016 12:03:00 Guest

Guest : is there a known problem with Ryanair check in at the moment? seems to be back up now

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14 March 2016 11:03:00 Giulia

Pavel : Online check-in does not work. Tested on different browsers, different credentials, and two separate bookings. Nothing works! Same problem, but please see below Just contacted with live chat and got this answer: "Thank you. Unfortunately there is an maintenance on the website that affects the online check in. That is why you cannot access your booking at the moment. Please try to check in later this afternoon or tomorrow the latest." Hope this can help other travellers!

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14 March 2016 11:03:00 Giulia

Guest : is there a known problem with Ryanair check in at the moment? Yes, it seems so: Just contacted with live chat and got this answer: "Thank you. Unfortunately there is an maintenance on the website that affects the online check in. That is why you cannot access your booking at the moment. Please try to check in later this afternoon or tomorrow the latest." Hope this can help other travellers!

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14 March 2016 11:03:00 Guest

Guest : Giulia : Guest : The world's worst airline strikes again. I can't check in, not on 4 different browsers or the app. Christ, they're hopeless!!!!!! Are they on strike? I am trying to reach the boarding passes (I have already checked in for 1 trip) and I can't. I would have liked to print the boarding passes and to check-in for the 2nd trip but I am not able to access any reservation. Tried with Chrome and Mozilla. Any idea? Been trying since 1am this morning on app and web, there is something up with the system (think its crashed). Just contacted with live chat and got this answer: "Thank you. Unfortunately there is an maintenance on the website that affects the online check in. That is why you cannot access your booking at the moment. Please try to check in later this afternoon or tomorrow the latest." Hope this can help other travellers!

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14 March 2016 11:03:00 Guest

Guest : is there a known problem with Ryanair check in at the moment? It seems so: Just contacted with live chat and got this answer: "Thank you. Unfortunately there is an maintenance on the website that affects the online check in. That is why you cannot access your booking at the moment. Please try to check in later this afternoon or tomorrow the latest." Hope this can help other travellers!

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14 March 2016 11:03:00 Radek

I have the problem checking-in too - system doesn't find my reservation....

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14 March 2016 11:03:00 Giulia

Just contacted with live chat and got this answer: "Thank you. Unfortunately there is an maintenance on the website that affects the online check in. That is why you cannot access your booking at the moment. Please try to check in later this afternoon or tomorrow the latest." Hope this can help other travellers!

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14 March 2016 11:03:00 Fiona Smith

08.51 Trying to check in for three different flights this week, but either nothing happens or it keeps saying my booking isn't recognised???!!!

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14 March 2016 11:03:00 Guest

is there a known problem with Ryanair check in at the moment?

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