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Ryanair Discussion

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28 April 2016 05:04:00 Guest

when can i print my boarding passes with ryanair ?? I've confirmed passport details, even booked a seat . we travel 13 may but can't seem to print boarding passes........

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28 April 2016 05:04:00 Guest

When I go to Ryanair Website it redirects to flights from Manchester only will not show any other alternative. I have booked twice this year without problems

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28 April 2016 12:04:00 Jo

Guest : We are travelling to Venice soon with Ryanair. I thought I would give the mobile boarding pass a go. Can you definitely use this at Treviso airport for the return journey? Don't want to queue up to find out can't be used or won't be accepted and need paper copies. Thank you. There is a list of airports on the ryanair-site where they accept the mobile boarding pass. If they are on the list they have to accept it (or print it themselves on their costs)

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28 April 2016 12:04:00 Jo

I also try to check in with the ryanair-app but it gets stuck everytime... "Application Ryanair does not react. Close?" I get this on both of my samsung-tablets (android 4.4.4 and 4.4.2) and the app does not run on a windows-phone. I already contacted the live-chat of Ryanair but they have no knowledge of a problem... Anybody else the same problems?

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28 April 2016 09:04:00 Guest

Same with me have you managed to sort it. Just tried again at 7.30 still does not recognise my details Guest : website not recognising my reservation number or flight details what is the issue?

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27 April 2016 11:04:00 Guest

website not recognising my reservation number or flight details what is the issue?

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27 April 2016 09:04:00 Guest

We are travelling to Venice soon with Ryanair. I thought I would give the mobile boarding pass a go. Can you definitely use this at Treviso airport for the return journey? Don't want to queue up to find out can't be used or won't be accepted and need paper copies. Thank you.

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27 April 2016 09:04:00 Guest

Dear Ryanair , PLEASE HELP I am trying to checkin online however it is not recognising the reservation number i am flying out tonight please help

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27 April 2016 09:04:00 Guest

I am trying to checkin online however it is not recognising the reservation number i am flying out tonight please help

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27 April 2016 09:04:00 Guest

Trying to check my daughter in on-line but drop-down menu will not give her year of birth (2003) as an option. Live chat not available. Customer care phone line just cuts you off!!

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27 April 2016 05:04:00 Guest

I HAVE EMAILED THROUGH ITINERY AND A NAMED PERSON PLUS SENT BY MAIL. FOR A FLIGHT I BOOKED TO MALAGA FOR ONE WEEK AND NO EMAIL ARRIVED YET THEY HAVE TAKEN THE MONEY FROM MY CREDIT CARD PROVIDER.

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27 April 2016 02:04:00 Stuart

The website is showing NO FLIGHTS to Mallorca MAY JUNE JULY AUG yet Skyscanner shows them al. What is wrong with the ryannair official website? It was fine in March. Has anything been changed there in the last month?

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27 April 2016 11:04:00 Guest

This is response from Ryenair livechat. Dont know what it means! Our website is live. I checked it again for you and it is working. I can confirm that our website is working fine and currently there are no technical issues. Please note that this may be a browser related issue. Please delete your browsing history and ensure that you are using the most up to date version of your browser on your computer. Also, you can try to use the incognito mode on the browser, that can help, too.

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26 April 2016 04:04:00 Guest

Hey, I am having trouble logging into my account!! My password is correct and when I click on the "forgot password" as an alternative, and then "send an email" to retrieve such, nothing is being sent to my @ account :( I have send ryanair an email a couple of days ago , and I apreciate that they are busy!!BUT I have more than one booking and would like to manage my trips as one, not go individualy!!! Any ideas?!?!! I also tried the old link but cant see the login bit anywhere :(

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26 April 2016 09:04:00 Guest

Guest : Repeating what is said further back down this conversation to help anyone who hasn't seen it : Anybody having problems with Ryanair check-in try using their old site. You can access it here : www.bookryanair.com/SkySales/Booking.asp... You'll have to go through some stages but just scroll down and press continue Hi after numerous attempts to check in using the confirmation number on my itinerary (issued only last week) I took your advice and used the old site - eh, voila! it worked. The boarding passes are in the old format so hopefully Ryanair will accept these at check out. Thanks for your advice. I did write in a short time ago but my message has not been added below. Over the years I have wasted so much time when using this site but they are cheap and useful when I just want to spend a few days in UK. Thanks again.

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26 April 2016 09:04:00 Guest

Hi I booked a ryanair flight over a week ago for Thurs. 28 Apr. the confirmation came with a confirmation no, but they are asking for a reservation no which is NOT on the itinerary and I can't check in. I have searched the itinerary for a no. other than the confirmation no, but there just isn't one. I've flown with this airline numerous times and never had this problem beore

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25 April 2016 07:04:00 Guest

I tried - yes, I REALLY tried! - to use Ryanair for an upcoming trip from Milan to London, but its abysmally horrible website - yes, it was the site's error, NOT mine - mistakenly entered my birthdate and then rejected all my efforts to correct it. Worse, though, I got nothing but the runaround from RA's "customer service" department from the minute I first contacted them to fix it. Emails went unanswered, live chat sessions were never available, the "help" portion of the site was anything but, and once I did hear back from RA, it was only a "canned" message that regurgitated what I had already - and repeatedly - told them of my problems and my efforts to fix it. And so, after a month of trying, I'm giving up on RA and using easyjet, or even Alitalia or BA if need be.

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24 April 2016 05:04:00 Guest

Repeating what is said further back down this conversation to help anyone who hasn't seen it : Anybody having problems with Ryanair check-in try using their old site. You can access it here : www.bookryanair.com/SkySales/Booking.asp... You'll have to go through some stages but just scroll down and press continue

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24 April 2016 04:04:00 Guest

Guest : Guest : Anybody having problems with Ryanair check-in try using their old site. You can access it here : www.bookryanair.com/SkySales/Booking.asp... You'll have to go through some stages but just scroll down and press continue On 17 April below I said this !!! It doesn't hurt repeating it as not everybody keeps scrolling down to find the solution.

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24 April 2016 02:04:00 Guest olga

Guest : Alison : On booking flights with Ryanair to Malaga I have no email confirming, the credit card company says they have taken the money, I have tried various ways to get through to them but to no avail. Anyone encountered this problem, I am no reading all the hassles with checking in now. I am trying to check in too,dont know what is wrong

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24 April 2016 02:04:00 Guest olga

I am trying to check in on line for a flight tomorrow but it is proving impossible. I have a booking number and e mail but Iam being told that my booking cannot be found.

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23 April 2016 11:04:00 Suzanne

I booked my flights at the end of last year. Now trying to check-in for my flights for next week and having difficulty checking in my teenage daughter as it is restricting what I can enter for her year of birth. I think when I booked the flights 5 months ago I selected adult as she was not a child. It now looks like I should have selected teenager but was wondering was that option available last year? I don't think I would have missed it as there is a drop down box. Can anyone give me advice as not looking forward to contacting Ryanair as there will probably be charges involved.

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23 April 2016 08:04:00 Guest

Alison : On booking flights with Ryanair to Malaga I have no email confirming, the credit card company says they have taken the money, I have tried various ways to get through to them but to no avail. Anyone encountered this problem, I am no reading all the hassles with checking in now. I am trying to check in on line for a flight tomorrow but it is proving impossible. I have a booking number and e mail but Iam being told that my booking cannot be found.

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23 April 2016 07:04:00 Guest

I'm desperate for am answer to this question, is there a size limit on checked baggage? I see the size for carry on bags and I know there is a weight restriction. I purchased the 20kg checked bag option but I have a very large suitcase and I want to be sure it won't be a problem to check. Thanks!

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23 April 2016 01:04:00 Alison

On booking flights with Ryanair to Malaga I have no email confirming, the credit card company says they have taken the money, I have tried various ways to get through to them but to no avail. Anyone encountered this problem, I am no reading all the hassles with checking in now.

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23 April 2016 11:04:00 Guest

Flying UK domestic, is citizen card still OK, anyone had problems using this

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22 April 2016 05:04:00 Guest

I am trying to book flights to Gothenburg form me and my 3 children but I am informed that I need another adult. My children are aged 11, 9, 6

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22 April 2016 04:04:00 Guest

Thank you SO much for giving me this information & it explains everything that has been bugging me as I tried to check in & print off our numerous boarding passes. They did not appear with printing instructions on my I-pad screen so I needed to take a photo & send that to my,printer which resulted in an odd looking square in the corner of the A4 sheet - not recognisable as the usual boarding,pass! I have now used the old familiar website & now have the normal passes printed. Thankyou!! Guest : After 7 hours and useless phone and live chat just used this and printed my boarding passes 1st time hope this helps others * and frustrated. www.bookryanair.com/SkySales/Booking.asp...

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21 April 2016 11:04:00 Guest

After 7 hours and useless phone and live chat just used this and printed my boarding passes 1st time hope this helps others * and frustrated. www.bookryanair.com/SkySales/Booking.asp...

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21 April 2016 09:04:00 Guest

ryan air website is just the pants .nothing helps you you put a airport in it should tell where it flys to it doesnt it so confusing i left

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21 April 2016 01:04:00 Lund

Having problems . can't find boarding pass print out page.

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19 April 2016 09:04:00 Guest

After trying for an hour to check myself and my partner in online {and unable to access {live chat} I finally checked us in 1 at a time. Despite checking my partner in online approximately 30 seconds after myself, we were allocated seats 16 aisles apart! As stated by another passenger Ryanair are trying everything to encourage all passengers to pay for an allocated seat. Needless to say I have not booked the return flight with Ryanair and will not be booking any more flights with them.

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19 April 2016 02:04:00 Guest

Anybody having problems with Ryanair check-in try using their old site. You can access it here : www.bookryanair.com/SkySales/Booking.asp... You'll have to go through some stages but just scroll down and press continue

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19 April 2016 10:04:00 Guest

I had a same problem yesterday with checking in as most of people. I tried for 4h. Than,I went to live chat where they suggested me to clear my cache (even sent me a video how to do it) and to go to inkognito mode. And,it worked out! So,I hope that will be useful to someone.

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18 April 2016 11:04:00 Guest

Can passengers who have not paid for a seat stop asking others to move to accommodate themselves.

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18 April 2016 07:04:00 Guest

Mobile app has stopped working today, I have checked in & downloaded mobile boarding pass, what shall I do ?

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17 April 2016 10:04:00 Guest

Rynair wants more money from you - so you should call the premium hotline or pay for seats extra. The Javascript console returns desktopapps.ryanair.com/en-gb/checkin/ch... 412 (Precondition Failed) if you want a free seat LOL

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17 April 2016 08:04:00 Guest

Guest : Unable to print boarding passes. Have tried several times over the last three days but no joy. What to do??!! Google Old Ryanair Website. Use that. Worked for me. But boarding pass looks old fashioned.

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17 April 2016 05:04:00 Guest

Unable to print boarding passes. Have tried several times over the last three days but no joy. What to do??!!

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15 April 2016 08:04:00 Aminata

Hi, trying to an online check-in, used three different computers and it doesnt seem to work. What else can I do so I dont have to pay for the airport check-in tomorrow?

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15 April 2016 02:04:00 Martin Brady

Hi, I am in Latvia, Riga and my uk passport has been stolen. The embassy has asked me to go to see them on Monday as there is none who can assist at the office, but my flight is on the Sunday before. I have a photograph of my passport and my provisional license as photo ID. Will I be able to board the plane at the Latvian airport and then sort out any issues once I land in the UK. Any advice would be great and I can provide you with further details if required. Thanks

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15 April 2016 02:04:00 Reriku

I have an early flight tomorrow morning and was just about to check in on my mobile. Apparently the app is " fighting bugs today". Does it mean I will have to pay £60 at the airport to print my ticket??

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14 April 2016 10:04:00 Guest

Guest : Up loaded a post here not sure if it went. So aaaagain: I am trying to "find a flight" to go in the next few days, on Ryanairs "old website," and after typing in destination etc (many times) the drop down box for number of adults does not appear. Then when I push the "find a flight" button it doesn't respond. So annoying and frustrating. It means I can't book my flight!!! Looks like they are "advising" me to book with another airline. Some way of doing business. I can't understand why no one in their IT dept doesn't check their website on a regular basis. Basic customer relations? It would prevent me and others from wasting our time!!!! I have been trying for two days to book a flight to limoges but can't get the info to come up. symbol comes up indicating no flights, doesn't matter what day what month I press.

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14 April 2016 10:04:00 Guest

hello everyone, is anyone else having problems bringing up flights to limoges, france, on the ryanair website? when I try to put in the dates to find a seat, a greyed out drop down list appears and when I press a certain date, doesn't matter which or any of them, a symbol comes up indicating there are no flight to limoges. Anyone know what is going on. I have allowed the pop up blocker to allow Ryan air pop-ups but I can't get any information. thanks

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14 April 2016 09:04:00 Guest

Guest : Adam : ATTENTION: RyanAir passengers trying to check in online but experiencing - "I can't continue to step 2" stage of online check in for your flight - I was experiencing that today and was only able to enter my passport details. Clicking 'continue' after that stage was NOT moving to stage two (seats) and by extension unable to complete stage three to finalise. SOLUTION = I opened and logged in using Chrome browser, and it worked. Prior to this I was using FireFox and kept being stuck on Stage 1 I mark this as a 'solution' because it certainly worked for me so before you spend a fortune calling the help desk, use another browser and try that (I can't speak for Internet Explorer). I've had multiple issues with FireFox browser in the last 3 or 4 days finalising things on websites like eBay, so I think it is something related to Javascript issues on FireFox. Using Chrome has always ended these problems encountered. Btw, before anyone accuses me of being a advocate of Chrome, I never usually use it but something strange is playing up on FireFox at the moment so try Chrome for this problem. Thanks. I had the same problem today, couldnt continue to boarding passes. Tried Chrome. It worked and I was able to print them out. I have the exact same problem, cant continue to step 2 for the second day now. I have been using Chrome. Ive tried doing it through my phone too and two other computers, same thing. How am I supposed to check in?

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14 April 2016 07:04:00 Guest

Adam : ATTENTION: RyanAir passengers trying to check in online but experiencing - "I can't continue to step 2" stage of online check in for your flight - I was experiencing that today and was only able to enter my passport details. Clicking 'continue' after that stage was NOT moving to stage two (seats) and by extension unable to complete stage three to finalise. SOLUTION = I opened and logged in using Chrome browser, and it worked. Prior to this I was using FireFox and kept being stuck on Stage 1 I mark this as a 'solution' because it certainly worked for me so before you spend a fortune calling the help desk, use another browser and try that (I can't speak for Internet Explorer). I've had multiple issues with FireFox browser in the last 3 or 4 days finalising things on websites like eBay, so I think it is something related to Javascript issues on FireFox. Using Chrome has always ended these problems encountered. Btw, before anyone accuses me of being a advocate of Chrome, I never usually use it but something strange is playing up on FireFox at the moment so try Chrome for this problem. Thanks. I had the same problem today, couldnt continue to boarding passes. Tried Chrome. It worked and I was able to print them out.

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14 April 2016 07:04:00 Liza

Adam : ATTENTION: RyanAir passengers trying to check in online but experiencing - "I can't continue to step 2" stage of online check in for your flight - I was experiencing that today and was only able to enter my passport details. Clicking 'continue' after that stage was NOT moving to stage two (seats) and by extension unable to complete stage three to finalise. SOLUTION = I opened and logged in using Chrome browser, and it worked. Prior to this I was using FireFox and kept being stuck on Stage 1 I mark this as a 'solution' because it certainly worked for me so before you spend a fortune calling the help desk, use another browser and try that (I can't speak for Internet Explorer). I've had multiple issues with FireFox browser in the last 3 or 4 days finalising things on websites like eBay, so I think it is something related to Javascript issues on FireFox. Using Chrome has always ended these problems encountered. Btw, before anyone accuses me of being a advocate of Chrome, I never usually use it but something strange is playing up on FireFox at the moment so try Chrome for this problem.

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14 April 2016 04:04:00 Guest

Sheila Forman : Can't make head or tail of it. Can't book a flight for love or money. Gave up. It used to be so simple. What has happened? Hi, is it the initial stage of finding a flight that wont load? Checked my computer again and it's ok also tried to do this on another computer and still same malarkey. Ridiculous way to run a business!

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14 April 2016 04:04:00 Sheila Forman

Can't make head or tail of it. Can't book a flight for love or money. Gave up. It used to be so simple. What has happened?

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14 April 2016 03:04:00 Ann Vincent

I keep getting texts from you regarding booking in early and I don't have a flight booked with you - haven't even got a passport - in spite of numerous messages on Facebook haven't had a reply

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