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Ryanair Discussion

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04 November 2015 01:11:00 Guest

Major problems using site. Often can,t access airports etc .Keeps sticking . In the end Had to book with easy jet . Old site was much easier. Why can,t Ryanair have a month view like many of the others

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03 November 2015 11:11:00 Guest

New website not working.Will not move onto flights page after entering dates! Never had a problem with booking in the past Why have Ryanair changed their website again,the previous ones were much -more user friendly!!!!

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03 November 2015 10:11:00 Guest

Just to add my voice to the complaints below - the site is a nightmare! I've booked online with Ryanair numerous times before without any difficulty; today I've been battling for well over an hour and have now given up and booked easy jet. Sort it out fellas!!!

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03 November 2015 03:11:00 Guest

i have problems with site also... 3 dots annoying.

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02 November 2015 09:11:00 Guest

I am trying to add seats and airport parking to my booking but the website just isn't working. I have tried different cards and Internet browsers but no joy! What is going on with the website? Live chat earlier today said it is working fine! I am going crazy and now going to have to give them a call at how much a minute‽

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02 November 2015 08:11:00 Guest

Does anyone know if the messages on this website get to Ryanair? Or are we just wasting our time? ' RYANAIR, YOUR WEBSITE DOESN'T WORK!'

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02 November 2015 08:11:00 Ralph

Your website just does not work, amazing for the best airline in Europe, but cannot book seats, booked with monarch

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02 November 2015 03:11:00 John

Hi my wife have booked flights to Alicante airport traveling on the 18 th February 2016 untill 17th March 2016 we would like to extend the return flight to the 22nd of March 2016 , would this cost much money to change these dates thank you John .

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01 November 2015 06:11:00 Guest

I can enter website and choose from and to cities, but things are not working: · When choosing first date, the 2nd remains in the past (before it changed adapting to the 1st one, what is useful) · when saying "only 1 way", the 2nd date is not disappearing · and choosing everything and pressing button, it shows nothing. I CANNOT BUY ANY FLIGHT!!!!! Why are the buttons not working? I have IE9.... And the old webpage worked really well! Please, Ryanair, go back to the old website!

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01 November 2015 01:11:00 Guest

Cannot get into ryanair website to look at booking flights. Have tried several times but nothing happens.

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01 November 2015 11:11:00 Guest

where isr old Ryanair website, this new one doesn't work... Stinkers

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31 October 2015 08:10:00 Guest

I cannot print my confirmation booking from ryanair. If I copy and paste to notepad then it prints

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31 October 2015 03:10:00 Adrian

It seems to be really bad, I am looking for flights for next summer (2016) but when enter the dates for July 2016 which is a slow process, the results give me November

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31 October 2015 03:10:00 Janet

I have an apartment in Spain and fly regularly with Ryanair. I am wanting to book flights but find it impossible to even get on the new web site. Never had this problem before - I found the old web site easy to use. Ryanair need to be aware of this problem and sort it soon or they will lose my business.

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31 October 2015 02:10:00 Elizabeth

The new Ryanair website is a nightmare ! Also I notice there is something weird going on with pricing. I'm trying to book flights to Malaga and the prices going out are reasonable, except at holiday times but to come home they are charging mad prices, up to 350€ one way ! Aerlingus seem to be trying the same ploy. It can't be demand and supply, if there are seats available to go out, who are all the people coming the other way ??

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31 October 2015 06:10:00 Sue

What is going with Ryanair website can't get it to work...at this rate they will go out of business cause no-one can book flights...get it sorted Ryanair..

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30 October 2015 05:10:00 Mummy Marmotta

I can't print out my boarding pass on the new Ryanair website - help!

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30 October 2015 05:10:00 Guest

Trying to print boarding pass, is the new one the very small one showing or is there something I am missing. The new site is a nightmare

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30 October 2015 12:10:00 Guest

Beware irresponsible Ryanair Cabin Crew (who make commission from anything sold in flight). I was on a European flight Last Friday into London. They allowed this poor, otherwise respectable looking middle aged, passenger I was sitting beside (who was clearly in a fragile state of mind and clearly not some Brit lager lout) purchase and drink EIGHT 50cl bottles of Absolut Vodka mixed with 6 cans of lemonade. He was being ENCOURAGED by one of the Ryanair flight attendants to ask her ANY time he wanted more, and never once refused or suggested he eat, or maybe drink some coffee. He was literally legless on arrival and had to be helped off the airplane by two cabin crew. I managed to find him, help him through passport control and get a (very expensive) cab home. Ryanair staff were irresponsible beyond belief.

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28 October 2015 09:10:00 Guest

Hi Just returned from Almeria last night 27 oct 1 hour delay to Dublin ,and having traveled 4 times this year with ryanair in 2015 three of the flights have delayed and one delayed over 2hours! gabriel

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23 October 2015 06:10:00 Guest

I am 16 year old, and on the ryanair website there is no 'miss' option, do i select the 'ms' option?

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23 October 2015 03:10:00 Guest

Guest : Online check in is closed! My flight departs on 14th October 2015 (5 days time). Has anyone ever experienced this before? Bit late I know but this often happens. Just print off your details and a copy of the page telling you that on line booking is closed and at the checkin desk they shouls check you in with no charge.

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23 October 2015 03:10:00 Guest

why cant i log on to Ryanairs official site. All i get is redirection to betayanair and get 3 blue ocscillating dots. I need to book flights and print off some boarding passes. Help please

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22 October 2015 01:10:00 Guest

I am trying to check in online for my son who is 13 but I am unable to enter his date of birth because the title used when booking is Mr, as the only alternatives were Mrs or Ms. Can anyone help? Even when I go through manage my booking and name change, the same title options are presented.

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10 October 2015 12:10:00 Guest

Online check in is closed! My flight departs on 14th October 2015 (5 days time). Has anyone ever experienced this before?

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30 September 2015 11:09:00 Guest

Hi it wont let me change my infants date of birth and they have a totally different already written in

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30 September 2015 12:09:00 Guest

Guest : Guest : Help I am trying to check in on line but for some reason it has my infant don wrong and I'm unable to change . What do I do???? I am also trying to check in online and my infants DOB is down wrong and I can't change it. Hope Ryanair don't try to charge me for this error, I will be contacting them in the morning. what happened? i have the same problem.

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29 September 2015 05:09:00 Frank

My son has just texted me from BHX to say he's just been charged £45 for not booking in online. I sat with him while we both ordered his ticket from Ryanair's own site and nowhere in the process did we see anything about booking in online or any charges for not doing so, and there was nothing in the email to say he had to do that. He described the airport staff as having "bad attitudes" and while there talked to another passenger who was also charged £45 for not booking in online - he didn't know anything about it either. What a bad start to a few days away to see a friend. Well done Ryanair you robdogs. Folks, just don't use Ryanair. Just don't. They are horrible people who will do anything to trick you into paying extra.

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28 September 2015 07:09:00 Ravn

Guest : The checkin online procedure does not work, it get stuck when adding (or better skipping) new services. The form for contacting them does not work (it keep asking to insert the reason of the communication, even though I had selected from the menu). The chat assistance does not work It is just depressing. And the day after tomorrow I must leave, with no boarding pass... I am having the same problems :-(

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19 September 2015 10:09:00 Guest

Very poor online card security ! I had a fraudulent transaction on my card. I've never used Ryanair and I don't even have a passport !

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16 September 2015 05:09:00 Guest

I am trying to register, but the form on the Ryanair website will not move up so that I can complete the application

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16 September 2015 02:09:00 jackson

ryanair staff must be trained to make deliberate mistakes, so as to incur extortionate admin charges to correct

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15 September 2015 01:09:00 Guest

Re former contribution on FR5842. There was indeed an emergency descent to 10,000ft. Oxygen masks were lowered and the flight landed safely in Frankfurt. So far, the cause of the emergency decent has not been made public.

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14 September 2015 04:09:00 Guest

As for safety on RyanAir: check the site FlightRadar24. At least once a week you can observe a Ryanair flight with transpondercode 7700 which indicates an emergency. The latest was FR5842 from CHQ to EIN, sep 14, went off its regular track, dived to 10,000ft at the Swiss-German border, circled around apparently to get the problem solved, somehow continued the flight maintaining 10,000ft

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13 September 2015 12:09:00 Guest

Was due to leave Malaga airport at 9.45 but then told flight delayed... Now told the plane was 'broken' By Betrice the air handler!!... Information online is different to what is on the board at airport we are currently in the departure lounge with a 5€ complimentary voucher which we declined from Ryanair as the nearest coffee shop had closed however we were told that a pack of sandwiches cost 5.20€,others who tried to go back to duty free turned back because huge queue back into departures... We complained to staff who apologised as we had more information from Ryanair by text updates or by looking online... I've never complained but the onward travel consideration is not thought off. The Lack of information from the onset is the issue!! When the plane was broken we should have been informed for us to make alternative arrangements!!

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12 September 2015 11:09:00 Guest

Guest : Help I am trying to check in on line but for some reason it has my infant don wrong and I'm unable to change . What do I do???? I am also trying to check in online and my infants DOB is down wrong and I can't change it. Hope Ryanair don't try to charge me for this error, I will be contacting them in the morning.

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11 September 2015 01:09:00 Guest

Help I am trying to check in on line but for some reason it has my infant don wrong and I'm unable to change . What do I do????

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09 September 2015 08:09:00 Guest

Is it possible to buy a bag 20 x 20 x 35, tried online and a100 shops, it does not exsist. Good old Ryanair!!!

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07 September 2015 06:09:00 passenger

Trying to check in for my flight and cannot keeps going back and will not let me check in what can i do

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06 September 2015 08:09:00 Guest

Can't print my boarding pass

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06 September 2015 06:09:00 Guest

Neil : I've just booked online and some how put 1975 instead of 1974 as my date of birth will I still be able to fly or does it changing thanks Neil. I would contact them to be on the safe side

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05 September 2015 07:09:00 Neil

I've just booked online and some how put 1975 instead of 1974 as my date of birth will I still be able to fly or does it changing thanks Neil.

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03 September 2015 01:09:00 Guest

It's the worst airlines I've ever flown! I can't recommend it at all. The staff is rude, service is extremely bad, they want you to pay for everything. What they really can do very well is to make your mood bad and spoil your trip!

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02 September 2015 11:09:00 Guest

Can any one help. Been told got to go to airport to book flight. As any else had this problem.

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01 September 2015 06:09:00 Carline

I paid for a flight with rayanir and got conformation. Got my bank statement , rayanir add refunded me. I phoned them, I was told only way I can book flight is to go to airport.might get cheap flights, (Is it worth the pain), I don't think so..

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31 August 2015 05:08:00 Guest

Extremely poor service, long delays, uncontactable via email. (just try to find an email address on their website) Extremely poor service, would not use again.

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31 August 2015 01:08:00 Guest

Not Guest : Can anyone explain why a flight found on the Farefinder at £78 became £91when clicking through to book? Because Ryanair's online rep couldn't. The best excuse on offer was that the website was 'live' and therefore the price could change when purchasing because the price on Farefinder is no longer available. In the blink of an eye or the click of a mouse apparently! Notwithstanding that Farefinder continued to show the lower price on repeated visits. So not an explanation, but simply confirmation of my experience. When pressed on this point his next gambit was to suggest that I hadn't realised that the price was per flight(!). Is it me? When searching websites like Ryanair for flights if you check the site and say find a flight for £80 then think I will just try to shop around in case there are any cheaper, having checked you find there are not you then decide to go back to Ryanair! You then find the same flight has gone up to £90 and think I have missed the cheaper flight, this is in fact because the site has placed cookies on you pc/laptop etc and automatically puts the prices up,,if you clear all of the cookies first the prices will revert to the original price? Just in case anyone was not aware 😁

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27 August 2015 02:08:00 Geoff

Can't book the flights I want because I declined their insurance. Is this legal?

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25 August 2015 10:08:00 Kerry barry

Tried to book flights with Ryanair to Murcia on 10 August but on payment website said card not accepted. Looked at my bank details next day and as no payment had been taken proceeded to book same dates with Easyjet. The following day, 12 August bank statement says Ryanair had now taken payment. Phoned airline staff only to be told that I have to produce documentation of bank details to confirm this, which I am able to do but could take 7 weeks to process. Shame on you Ryanair

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24 August 2015 12:08:00 Guest

Can anyone explain why a flight found on the Farefinder at £78 became £91when clicking through to book? Because Ryanair's online rep couldn't. The best excuse on offer was that the website was 'live' and therefore the price could change when purchasing because the price on Farefinder is no longer available. In the blink of an eye or the click of a mouse apparently! Notwithstanding that Farefinder continued to show the lower price on repeated visits. So not an explanation, but simply confirmation of my experience. When pressed on this point his next gambit was to suggest that I hadn't realised that the price was per flight(!). Is it me?

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