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Shaheen Air International DiscussionRegistration Login
11 August 2017 Tafseer
I only booked and purchased the ShaeenAir tickets 26 july 2017 for my family 5 tickets including 1 infunt 3 children and 1 adult and travel date is 12 August 2017". After that we requested for cancellation and fill the online submit form to refund my tickets amount date "7 August 2017" but since that day they did't cancel my tickets and still showing confirm on my PNR number... Every time i requesting why tickets are not cancelled they are saying they already forward my details to concern department but no body is calling me or replying me about the tickets are cancel. Further, i am dubai and they have two office, and since 4 days i am calling no body is picking my number....i am really having hard time because where are the authorities who suppose to give me the tickets are cancelled and your refund amount will be this. Can any body help on this matter, Thanks,
11 August 2017 Guest
I booked my flight on Shaheen Air website from KHI to LHE and tried to pay by credit card. The payment was charged to my credit card but ticket was not issued. The message showed payment was rejected even though it was withdrawn from my card. If this payment option is not working why is payment by credit card option shown on Shaheen Air website. I now have to wait for refund and buy another ticket, maybe at a higher price.
06 August 2017 Guest
I am still awaiting for a full refund from Shaheen Airlines since February 2017. My travel Agent cant refund our money until the Airline pays the travel Agent. Has anyone been refunded there money from Shaheen Airlines or there travel agent. Plz let me knw.
24 May 2017 Guest
If anyone has a problem getting delayed or cancelled flight compensation directly from Shaheen Air, then you can try this website: https://flight-rights.co.uk/airlines/Shaheen-Air-NL I am sure they can "fight" to get you a compensation :)
29 April 2017 yASSER
yOU ARE THE FRAUDALENT AIRLINE I HAVE EVER SEEN. IT HAS BEEN 3 AND 1/2 MONTHS THAT I HAVENT RECIEVED A REFUND. WHAT THE * ARE PLAYING SHAHEEN AIRLINE YOU ARE A DISGRACE TO THE WHOLE CUSTOMERS.
26 April 2017 Kkp
Assalamulaikum. We booked a ticket from our local travel agent with shaheed airline. We travelled to the destination, however shaheed announced that they would not be returning the flight and we must get our refund from the travel agent we booked. I phoned the travel agent. He said when shaheed gives us the money we will give it to you. A few weeks later I went down again and he was so rude. He also said he was too busy! My partner was still in Pakistan at this time so he went to head office of shaheen. They supplied proof that the refund had been sent back to the agent and if they do not pay you the money then sue them. They said they cannot issue it themselves as the travel agent already has the money. My partner returned and went to see the travel agen himself with the proof we were given by shaheen. He still insists that they have not been refunded and ignore the proof. He reckons shaheen have £60,000 of theirs that they have customers waiting for. My partner has phoned another agent with the story and sent the proof to him. He asked is it possible the agent is telling the truth. He said they received all their money back from shaheen straight away. He also said the agent is definitely lying. I do not know what to do. Advice bureau or watch dog? Any advise would be appreciated
22 April 2017 Guest
sohail MUSTAFA : SHAHEEN AIRLINE IS ONE OF THE BEST AIRLINE IN PAKISTAN.I AM A TRAVEL AGENT IN PAKISTAN .MY TRAVEL AGENCY IS SUCHI INTERNATIONAL TRAVEL AND TOURS JAHANIAN,KHANEWAL , PUNJAB ,PAKISTAN...You are also a fraud as well as shaheen airlines
19 April 2017 sohail MUSTAFA
SHAHEEN AIRLINE IS ONE OF THE BEST AIRLINE IN PAKISTAN.I AM A TRAVEL AGENT IN PAKISTAN .MY TRAVEL AGENCY IS SUCHI INTERNATIONAL TRAVEL AND TOURS JAHANIAN,KHANEWAL , PUNJAB ,PAKISTAN...
18 April 2017 Guest
Hi, i have recieved a refund but shaeen have deducted £50 for charges. My travel agent said the fee is for shaheen transferring money to pakistan and back again. What a con. Atleast i have got some of my miney back. Guest : Same here am owed over €1200 it has been 2 months waiting for refund and still no refund from shaheen or travel agent. Either Shaheen airline has not paid or the travel agent is a fraud. How much longer can they take and if some lucky ones got their money back how long was it before you got it back? Thanks
05 April 2017 Guest
i missed my flight and after how many hour's i can refund my ticktes or how many percent deduction.
01 April 2017 Guest
Same here am owed over €1200 it has been 2 months waiting for refund and still no refund from shaheen or travel agent. Either Shaheen airline has not paid or the travel agent is a fraud. How much longer can they take and if some lucky ones got their money back how long was it before you got it back? Thanks
23 March 2017 Guest
I am owed £3300 refund for a flight on the 24th of March from Manchester to Islamabad. It has been 6 weeks and no joy. The travel agent says that they have closed their UK office and are not refunding. I'm not sure what to do. That was our holiday and first trip to Pakistan in 5 years. Very disappointed
22 March 2017 Guest
It is truly very sad news that SHAHEEN AIRLINES has still not REFUNDED the passengers who had booked with them. I think we should firstly approach our local members of parliament and then arrange a march to the consulates and high commission for Pakistan in U.K
20 March 2017 Guest
Shaheen Airlins owes me £2,500 for tickets i booked and paid for then the flight got cancelled, I been trying to get my money back to no avail, pls can somebody help me.
13 March 2017 Guestkhadija kamal
I have made several attempts to contact you as you have not yet refunded back the money that i paid for tickets for a manchester to islamabad flight that has now been cancelled.i am now going to report you to the Civil aviation authority Travel ombudsman Global travel group You are not dealing with me but to these authoritys you will have to reply I suggest everyone else does the same and gets this airline shut down as they are a disgrace .we are only asking for the return of monies paid to you .
25 January 2017 Guest
How much charges on per kg from Dubai to Lahore?
19 November 2016 Guest
The booking clerks appointed by the Shaheen Airline in Riyadh office especially the older man is very rude, unethical, unpleasant and unprofessional. The Shaheen airline`s route from Multan to Riyadh is successful because there is no direct flight other than Shaheen. The booking clerks appointed in Riyadh office have nothing to do with this success. I wish there is another airline from Multan to Riyadh, so that I may not see the dry faces of the non-cooperative booking clerks appointed in Riyadh.
22 August 2016 Guest
Hi my bag weighs 26kg but the size is 72inches will I be able to check it in or will it be refused
16 July 2016 Dr T
I had a flight NL126 on Julyy 15 at 7pm fr om Islamabad to Karachi which has been delayed to july 16 now at 8 am. Now they r claiming its bad weather. In the mean while several PIA flights have left for Karachi. Ofcourse weather excuse does Not apply to them. BOTTOM LINE SHAHEEN ONLY HAVE LIM ITED AIRCRAFTS ITS OBVIOUS THEY R JUGGLING THEM. MOST PROBABLY COUPLE OF THEM MIGHT HAVE A TECHNICAL FAULTS. LACK OF MAINTAINENCE. WORST AIRLINE EXPERIENCE. NO REGARDS FOR TIME. AND NO ANSWERABILITY. MY ADVICE TRAVEL WITH PIA OR AIR BLU THEY HAVE BACKUP FLIGHT I EVEN WONDER IF THEY WILL EVEN READ THIS JUST IN CASE MY EMAIL IS DOCJAW@HOTMAIL.COM
04 July 2016 Guest
i preffer people dont buy shaheen airline. Its worst
04 July 2016 Yasir
Shaheen is worlds..............worst airline ever. I never buy again in my life ever.
11 June 2016 Guest
what is per KG chargest if i have a extra laggage ... Dear sir, how much does it cost for extra baggage? is it piece concept you charge for ... shaheen airline which always late.most of people say that it most of time ... and was then from Dubai authorities that Shaheen air flight was landed on this day
04 May 2016 Guest
How was the plane in general? Guest : how to claim for delay compensation ?
26 April 2016 Guest
how to claim for delay compensation ?
20 April 2016 imran
regards wt are the extra bag charges
21 February 2016 Guest
Guest : Dear sir, how much does it cost for extra baggage? is it piece concept you charge for ( extra piece ) or for extra kg? Guest : Dear sir, how much does it cost for extra baggage? is it piece concept you charge for ( extra piece ) or for extra kg? Guest : Dear sir, how much does it cost for extra baggage? is it piece concept you charge for ( extra piece ) or for extra kg?
10 February 2016 Guest
Guest : what is per KG chargest if i have a extra laggage
09 February 2016 Guest
Dear sir, how much does it cost for extra baggage? is it piece concept you charge for ( extra piece ) or for extra kg?
15 January 2016 Guest
what is per KG chargest if i have a extra laggage
28 December 2015 Rafi
shaheen airline which always late.most of people say that it most of time late like kohstan eexpress . I saw by self because brother my flight was on 24 December 2015 at 12:30pm but its delayed and launch new time 10:15pm but unfortunately its delayed again and said new departure time is 11:30 then changed time 25 Dec 1:am atleast flight departured 3:30am. We waited alot in airport even we feel shame on this cheep airline . Now i well never travel in shaheen airlines.