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HOME ⇒ Airline and Airport Discussion Forum ⇒ Turkish Airlines


Turkish Airlines Discussion

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13 March 2024 01:03:00 Paul Woollastonevans

please get someone to contact me. your staff are now failing to answer my emails. reported damaged suitcase claim.

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16 February 2024 11:02:00 Mulan

It was a nice flight, comfortable, fun and with delicious food. The service of the cabin crew was very nice. I liked Turkish coffee, which belongs to their own culture.

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07 February 2024 12:02:00 Kaleo

Everything was fine on the plane. Food and desserts were also better than I expected. The content in the entertainment system is meticulous and created from content that everyone will love. That's why I'm never bored.

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07 February 2024 11:02:00 Morrison

They provided everything needed for a fun and enjoyable flight. The food was much better than I expected. I was pleased with the attention and kindness of the staff.

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06 February 2024 02:02:00 Adler

In my opinion, it was a very enjoyable and comfortable flight. I did not feel any shaking while the plane was taking off and landing. The food and other treats were also very nice.

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06 February 2024 12:02:00 Gilia

It was a comfortable, fun and delicious journey. The food was better than I expected. Their baklava is amazing and goes very well with Turkish coffee. I'm glad I listened to the stewardess on this one.

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05 February 2024 12:02:00 Tex

When I got to the airport, I didn't check in. I asked for help from the staff for this. They were also very helpful both at check-in and with luggage. The welcome from the cabin crew was very friendly and nice.

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01 February 2024 10:02:00 Mihai

Crooks!!!

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23 January 2024 10:01:00 Tea

The food was very nice. The entertainment system was up to date and the contents were diverse.

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23 January 2024 09:01:00 Sarai

There was everything for a comfortable and enjoyable journey. The service quality was very good. The cabin crew were courteous, caring and respectful. The food was much better than I expected. Food was fresh and delicious.

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22 January 2024 11:01:00 Sherman

It was a comfortable and enjoyable journey. We had a great time with the delicious food and the entertainment system with up-to-date content. Considering the price and performance, they offer a very high quality service.

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22 January 2024 10:01:00 Salome

The procedures at the airport and the service on the plane were both very nice and comfortable. Food and treats were delicious. The service quality was very good, I was satisfied throughout the flight. My luggage also arrived intact.

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19 January 2024 11:01:00 Rye

Their courtesy at the airport and the kindness, attention and friendly behavior of the cabin crew on the plane were very nice. They made us feel comfortable and good. We were pleased with the service and the food.

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19 January 2024 10:01:00 Keisha

It was a fun and comfortable trip. The wide and comfortable seat did not restrict our range of motion and allowed us to have a pain-free journey.

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18 January 2024 10:01:00 Rena

The staff was very attentive. They asked everyone on the plane about their requests and helped them. The treats and the service they provided were also very nice.

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17 January 2024 03:01:00 Mariel

When I asked for help with check-in and luggage at the airport, they helped immediately. The staff welcomed us very nicely upon boarding the plane. The shuttles and services were very good.

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17 January 2024 02:01:00 Miranda

The seats were wide and comfortable, so leg room was also quite sufficient. Food service and beverage service were also very good.

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17 January 2024 10:01:00 Mary

They are really good at service and hospitality. I was amazed by their attentive service and food. I didn't think I would eat this delicious food on the plane.

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17 January 2024 10:01:00 Melody

A company that offers convenience and comfort in every aspect. You already feel the Turkish hospitality when you board the plane. The staff welcomed us and offered drinks, which was a very nice and thoughtful move. My choice will always be TK.

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16 January 2024 02:01:00 Admon

There were many places for shopping at Istanbul Airport. I did some shopping, had a nice meal, and went to my flight when it was time to depart. It was a pleasant flight with quality service and the attention and kindness of the staff.

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16 January 2024 02:01:00 Mabel

I had a pleasant journey and was able to handle my transactions easily. I was very pleased with the services. The staff was very good at service. They were also kind, caring and friendly.

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16 January 2024 11:01:00 Mirella

It was a comfortable and fun flight. The catering services and the flavors of the treats were great. I was pleased that the cabins and sinks were clean.

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15 January 2024 10:01:00 Harold

It was an enjoyable experience. I can say that I thoroughly enjoyed flying in business class. The food and drinks were very nice. The service quality is already very good. The staff did a great job too. Thank you.

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14 January 2024 04:01:00 Guest

Trying to change my ticket online, system down!! Called the customer service yesterday 5 times they said system is not working call back in one hour!! Now next day just called SAME StORY !!! My flight is for tomorrow!

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12 January 2024 11:01:00 Elodie

I had a pleasant time with the entertainment system. The food was also very good. I really liked the variety in drinks.

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09 January 2024 11:01:00 Sue

It was a comfortable and enjoyable journey, for which the cabin crew did their job very well. They tried to help everyone with a sincere smile on their faces. This made me happy.

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24 December 2023 09:12:00 Guest

I am not able to change the personal details on my Miles and Smiles and profile because of problems with the dropdown menu (in the Salutation and the City). I called and the representative said I needed to fill out the Feedback form. However, I am unable to submit the feedback form because of the mandatory fields restrictions.

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23 December 2023 07:12:00 Marko

I was purchasing tickets for flight and after payment part got following message: We are sorry to inform you that we are unable to process your transaction at the moment. My order ID is included. The funds are reserved from my card though. I didn't receive anything like reservation confirmation.

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21 December 2023 10:12:00 Olin

The journey went well with the friendly and courteous behavior of the cabin crew. It was very comfortable and enjoyable. I will also use it in the transformation.

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21 December 2023 10:12:00 Orlando

It was a flight worth trying. Their takeoffs and landings were light. He got up and got off on time. The staff was also attentive, polite and friendly.

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20 December 2023 12:12:00 Grant

I completed my check-in process with ease. Boarding the plane was fast, there were no problems. The cabin crew was courteous and attentive. They performed the services on time.

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20 December 2023 11:12:00 Adrian

There were no negative situations during the flight. The service was not disrupted in any way. The staff was always attentive and kind.

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20 December 2023 11:12:00 Faith

The staff took care of us in every aspect. Customer service: Can I take my dog with me? When I called to ask, I also asked about my baggage allowance. Since my dog was small in size, he could travel with me and hand luggage other than suitcases was allowed. Although I was a little surprised by this situation, I was very happy. My next flights will always be with TK.

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20 December 2023 10:12:00 Thor

It was a trip that met my expectations in terms of price and performance. I was very pleased with the food, entertainment system, cleanliness of the toilets, and the caring and courteous behavior of the staff. I'm excited to experience it again.

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19 December 2023 04:12:00 Guest

This guy's help you do very cheap upgrade on you trip: airmilescreditcards.info

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19 December 2023 11:12:00 Yolanda

It was a beautiful flight. The staff were very caring and kind. They do their job very professionally. Everything was very good, from the food to the entertainment system.

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19 December 2023 11:12:00 Talia

The cabin crew took care of each and every passenger. Their service was attentive and on time. The food, desserts, fruit presentations and drinks were diverse and all were very nice. I would definitely choose it again.

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19 December 2023 10:12:00 Talia

From what I saw at the airport, the staff gives priority to families and the elderly and helps them. It is very nice of them to do this to help and comfort them. They allow them to calm down and enjoy the flight. This continues throughout the flight. In this way, everyone has a comfortable and enjoyable flight.

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19 December 2023 10:12:00 Seere

It was a comfortable and enjoyable flight. I had a pleasant journey with its food and entertainment system. It was good for me to take a break from life and take care of myself.

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18 December 2023 12:12:00 Summer

It was a fun and enjoyable flight. Apart from current movies, there were also current TV series. There were also many games and cartoons. It made me happy to see so much of my favorite content together.

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18 December 2023 11:12:00 Reese

It was a comfortable and fun trip. I ate delicious food and tasted traditional desserts. It was really beautiful. It was also very nice to have a variety of drink options, drinks were offered at every service.

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18 December 2023 10:12:00 Neva

It was one of my most comfortable flights. I enjoyed every minute of it. Delicious food, desserts, various drinks, and up-to-date content in the entertainment system were all very good. It was also nice that they offered free wi-fi, because I needed to check my e-mail.

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18 December 2023 10:12:00 Ladonna

It was definitely a comfortable and enjoyable flight. It was like a mini vacation for me. I will choose it again for my transformation.

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15 December 2023 11:12:00 Keisha

My location does not provide the necessary access to the airport. I have to make a lot of transfers. That's why I took advantage of the private car service. He picked me up from my home and dropped me off at my destination when I got off the plane. "Will I be able to make it?" I traveled very comfortably without stress.

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15 December 2023 10:12:00 Ilaria

From check-in to baggage drop-off, everything was planned and orderly. We did not encounter any problems. The services and refreshments for the plane were also very nice. I would choose it again.

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15 December 2023 10:12:00 Lavinia

I was very surprised that check-in and baggage allowance were free up to a certain weight. But it was very nice that they provided such a service. The food was also very good. It will be my first choice from now on.

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14 December 2023 11:12:00 Hertha

I enjoyed this flight very much. Everything was as I wanted. The food came as I wanted, and I chose the dessert and other treats myself, as they offered a choice. There was a TV series on the entertainment system that I couldn't get tired of watching, and of course I watched it.

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14 December 2023 11:12:00 Eleanor

Briefly, I must say that when we boarded the plane, a package containing blankets, pillows and slippers was waiting in the seats to make us comfortable. All other services during the flight were carried out accordingly.

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14 December 2023 10:12:00 Morrison

The wide and comfortable seats created space for me to stretch. The food was better than I expected and the staff was kind. It was an enjoyable journey and I was happy to have up-to-date movies.

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13 December 2023 12:12:00 Manuel

I caught my flight on time, with the staff at the airport helping me with the check-in process. The welcome and services were also very nice. The taste of their meals and desserts is still on my palate.

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13 December 2023 11:12:00 Monte

The welcome was very nice. They even offered drinks. Then the food service started and the food was hot and fresh. I still can't forget their taste. It was very nice that everything we wanted was fulfilled immediately and presented to us without us even asking.

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13 December 2023 10:12:00 Kurt

It was an enjoyable experience. I had the opportunity to experience it for the first time and as a result, I had a nice and enjoyable experience. First of all, the food was much better than I expected. It was also nice to have refreshments available frequently. Everything was diverse and fresh.

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12 December 2023 12:12:00 Frank

All the staff were very kind and friendly. The food and treats were very nice. Their presentations were appetizing. The toilets were clean and everything was stocked.

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12 December 2023 11:12:00 Tristan

I had a comfortable travel experience with the kindness, smiling face and attention of the cabin crew. The food was delicious and their presentation was meticulous. Everything was perfect.

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12 December 2023 10:12:00 Shirley

The cabin crew approached everyone meticulously, politely and with a smile in every aspect. Their services were attentive and thorough. The food was better than I expected. If you are undecided about flying, I suggest you try it.

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11 December 2023 12:12:00 Salma

The attention and kindness of the staff was very nice. They welcomed us with a smile from the moment we boarded the plane. They helped us in every aspect and provided their services on time. Thank you very much to all the staff for everything.

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11 December 2023 11:12:00 Cevad

It was a comfortable and trouble-free flight. Even though I flew in economy class, I had a luxurious experience. Thank you for the attention of the staff.

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11 December 2023 10:12:00 Hugh

It was a comfortable and fun journey. It was great to find great content and up-to-date movies in the entertainment system.

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08 December 2023 11:12:00 Milton

What I like most compared to other companies and the reason why I will choose them from now on is their food. More precisely, the abundance of treats and their variety. All of them are delicious and there is food and drink to suit everyone. The seats are comfortable, what more could you ask for?

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08 December 2023 01:12:00 Guest

I can not access to the booking info since December 5, 2023. I purchased extra leg room ($190) from a flight from Istanbul to Vancouver and $21 for Tehran to Istanbul. Since I changed the flight I don't have access to the new booking and don't know what has happened to the fees I paid.

Turkish Airlines 
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07 December 2023 04:12:00 Esther

The seats are definitely very comfortable. I was able to stretch my legs and move very easily throughout the trip. Also, the food was very good, considering it was a plane trip, it was very, very good. I suggest you try it.

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05 December 2023 04:12:00 Guest

Unable to purchase seat reservations using the award flights. The customer call center is useless and cannot help with reservation at all. Dont bother booking in TA, it is a waster of your time.

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30 November 2023 07:11:00 Luc taillieu

Flying from brussels via istanbul to manila. Ticket saying 30kg luggage 1 piece. We are two person, so together 60kgs.my question can we split luggage. 3 suitcases of 20kg each?

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29 November 2023 10:11:00 Guest

Unable to purchase seat reservations and the error message says there's a problem with online transactions. Not sure I want to fly with an airline that can't even get online sales working correctly.

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03 November 2023 11:11:00 ANGELA ROGERS

Turkish Airlines has been a problem since 10 October. Not able to check in at all since 5:45pm on 2nd November. Even their call centre did not know. Most unhappy, their issues have ruined the last 3 weeks with stress about flights home.OB

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29 October 2023 09:10:00 Guest

Guest : I booked flights, have not received confirmation email and do not know the reservation code- the charges were processed on my credit card I have the same issue. I do not know why the money was withdrew from my card and I have not received my ticket.

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28 October 2023 04:10:00 Ariana

hi how can i cancel the ticket and return money the best way?

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20 October 2023 06:10:00 Guest

I booked flights, have not received confirmation email and do not know the reservation code- the charges were processed on my credit card

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05 October 2023 07:10:00 Abdulmahsod Abdu

I can't manage booking due to error on my reservation

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26 September 2023 02:09:00 Guest

Guest : Guest : Difficulties with on-line booking on Turkish Airlines web site.. Drop down menu in 2 places, both mandatory fields, requires a country name, but it only shows a group of countries beginning with the letter 'A'. So, can't get any further than this. Not possible to scroll or click down for subsequent countries. I would really like to travel on Turkish Airlines but right now am stymied. Solution: Click on tab and it will start scrolling down the list of countries. You need to click individual clicks for each country you pass, so keep clicking until you get to the country you want. Solution follow-up: That's the tab button / key on your computer.

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26 September 2023 02:09:00 Guest

Guest : Difficulties with on-line booking on Turkish Airlines web site.. Drop down menu in 2 places, both mandatory fields, requires a country name, but it only shows a group of countries beginning with the letter 'A'. So, can't get any further than this. Not possible to scroll or click down for subsequent countries. I would really like to travel on Turkish Airlines but right now am stymied. Solution: Click on tab and it will start scrolling down the list of countries. You need to click individual clicks for each country you pass, so keep clicking until you get to the country you want.

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23 September 2023 01:09:00 Marian Brown SHOPE

My husband and I made reservations through JetBlue for a flight from Savannah, GA to Istanbul with a connection in Boston. I cannot make seat selections even though my ticket is confirmed. I have gone back and forth with Turkish Airlines and JetBlue. Our flight is October 28 and I don’t want to wait too late as we want to sit together.

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20 September 2023 01:09:00 Guest

Can anyone provide any information on open tickets? I cannot find my original ticket anywhere in my account, and I am worried they will tell me it doesn't exist when I rebook...

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14 September 2023 08:09:00 Guest

Online Checkin doesnt work

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12 September 2023 01:09:00 Guest

Bogdan : Hello! I bought a ticket with Turkish Airlines but in the reservation Surname and First Name are interchanged. Although they are spelled correctly. Do you think this will be a serious issue? I contacted them and they say "passnger may be unable to travel", without other details. And they say the cannot fix the order of the names, only option would be to buy another ticket and cancel this one, but the fare class does not allow refunds, i would get only airport taxes, 123 euros from 800 euros. The flight is from Bucharest-Istanbul-Sao Paolo-Buenos Aires and back.

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07 September 2023 07:09:00 Guest

I cannot checkin Ticketnumber 2352199326867 Kahadze

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28 August 2023 11:08:00 Bogdan

Hello! I bought a ticket with Turkish Airlines but in the reservation Surname and First Name are interchanged. Although they are spelled correctly. Do you think this will be a serious issue? I contacted them and they say "passnger may be unable to travel", without other details. And they say the cannot fix the order of the names, only option would be to buy another ticket and cancel this one, but the fare class does not allow refunds, i would get only airport taxes, 123 euros from 800 euros. The flight is from Bucharest-Istanbul-Sao Paolo-Buenos Aires and back.

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27 August 2023 11:08:00 Nabivoli

Hello is it possible Turkish airlines not to give out ok to bord if I present my tourist documents to Bolivia

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25 August 2023 09:08:00 Guest

Hi Can any one tell me if there are Large lockers available at Turkish airport for 4 suitcases. I am travelling to Canada from Pakistan and on my way want to visit Anatalya but dont want to take 4 suitcases in small local plane . Does any one have idea of avialbility and charges in December 2nd week ?

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25 August 2023 03:08:00 mdgamin386@gmail.com

There is an error in the reservation, the personal name of Motasem should be changed only without the patronymic of Khalid Rezervasyonda bir hata var, Motasem'in kişisel adı yalnızca Halid'in soyadı olmadan değiştirilmelidir. Please contact me to change it lutfen

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25 August 2023 12:08:00 Luminita Crina Coman

Please, help me! I can't update my passport details, it keeps giving me the same error: bos-93007.

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23 August 2023 10:08:00 Guest

Difficulties with on-line booking on Turkish Airlines web site.. Drop down menu in 2 places, both mandatory fields, requires a country name, but it only shows a group of countries beginning with the letter 'A'. So, can't get any further than this. Not possible to scroll or click down for subsequent countries. I would really like to travel on Turkish Airlines but right now am stymied.

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21 August 2023 05:08:00 Koiumars Niazazari

Hello, I have a ticket, which needs to be changed. But I am meaning to change the date of my flights and all time I have this error :Dear passenger, We are sorry to inform you that we are unable to process your transaction at the moment. My reservation number is SZWDXI. it is important to me because the date of flight from nice to Istanbul is 23 Aug and it needs to be changed to 26 Aug at the morning

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10 August 2023 11:08:00 Guest

I can't check in online. i've tried on multiple devices and it won't let me

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04 August 2023 12:08:00 Natalia Roshinets

Hello i want to share with you my passport details,after our discussion,because of a little mistake of one letter on my surname !please inform me. Thank you so much in advance!

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02 August 2023 11:08:00 BB

Does anyone know how to get a seat assignment on Turkish Air when the reservation was made through United Airlines? They are both members of Star Alliance, but United says it can only be done through Turkish Air and Turkish Air says it has to be through United. We have business class seats, but no one seems to be able to help me, even with multiple calls to both airlines.

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29 July 2023 01:07:00 Guest

Guest : Peter : Guest : Pls how do I enter my passport details …. I keep on getting Error-BOS-93007 Any solutions to this issue? I can't update my passport details, it keeps giving me the same error: bos-93007 This is likely due to booking through an agency vsm directly through Turkish Airlines. I called up their customer support, and they were able to confirm that my passport information was in the system already.

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29 July 2023 12:07:00 Guest

Peter : Guest : Pls how do I enter my passport details …. I keep on getting Error-BOS-93007 Any solutions to this issue? I can't update my passport details, it keeps giving me the same error: bos-93007

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28 July 2023 05:07:00 Peter

Guest : Pls how do I enter my passport details …. I keep on getting Error-BOS-93007

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25 July 2023 09:07:00 Guest

I simply cannot check in, either online on my pc, or using the app. A variety of reasons. Truly awful.

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24 July 2023 07:07:00 Guest

If anyone experienced problems with TA website on 16 June, please get in touch. They charged me twice on that day and refused to refund

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22 July 2023 03:07:00 Guest

I would like to change my flight which will be in a month's time and am willing to pay for it. I tried to do that with the website and the mobile application and both said the fare information cannot be displayed and so the change cannot be proceeded. I made a feedback which told me to try calling the call centre, but the automated process said the transaction cannot be proceeded when I was trying to just manage my booking. Any idea how to proceed?

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21 July 2023 05:07:00 Lori

I cannot load my passport information. It has accepted my husbands but I have tried mine at least 25 times. It also does not show our seats on the app that we paid to get. Is this normal?? What to do to fix it?

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