I am not quite sure what people on this page expect, but as for Ukrainian people being rude and ugly, well that must have been an american writing that, this is self explanitary. I have flown with them many times, and have found them to be very good. All planes and operators experience delays, UIA, no different to others. We are all free to choose our suppliers, I will spend my money with UIA in the future.
I bought tickets on January 18, 2014 for myself and my mother (mother is 68 years old), on a route Seattle Ц Amsterdam Ц Kiev. I traveled From Seattle to Kiev on March 26, 2014. My mother and I traveled, Kiev - Amsterdam Ц Seattle on May 18th. My mother returned to Kiev on this route on August 1-2, 2014. Delta, gave top-level service to and from Amsterdam; I have no complaint.
As for air carrier KLM, more truly their agent Ukrainian international airlines (UAI), the flight from Amsterdam to Kiev was delayed 20 min on both dates: March 26 and August 2nd. The plane was late getting to the gate. The plane was old, the seats narrow, armrests between chairs didn't rise, I have a question to air carriers Е How does an average person squeeze into such narrow seats?
But there was more to come Е on the board the plane in March we were given a half-glass of water, nuts and a sandwich. In August when my mother returned, there was no sandwich or anything else to eat; only a half-glass of water to drink in nearly 3 hours of flight in the summer!
Any other food or beverages were only for sale with cash in Euros. The ticket specified Ц Snack. So, for what did we pay money? ? ? ? A half glass of water? I think Delta or KLM should reconsider the partnership with UIA , because this company dishonors European not only in the accuracy of departure of planes, but in standards of European service. If there was an opportunity to fly another air carriers to Kiev, I will when I fly again in January.