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Denim Air Discussion

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26 March 2019 02:03:00 Dr. Mohamed Younes

Dears, We need to import a radioactive source barrel from Moscow to Libya (Mitiga airport or Tripoli airport) to our customer in Libya, Burj cement plant, the owner is Arab Union Contracting Company (AUCC), So please advice how we can do it in a professional way, and the estimated cost Please note: Import license will be available when we agree on shipping details. Our source is fully isolated and secured based on international standard. Appreciate your quick response, Kind Regards,

08 August 2016 11:08:00 K Quigley

Not happy. Delayed and told by email from denim air that I was entitled to compensation . One year later and still no compensation or replies to my emails.

13 May 2016 04:05:00 not a happy with this airline

I am on a flight coming from cancun on 7.8.16, I was leaving at 4pm when the flight was changed to 1025pm.,the flight will arrive at 3am in jfk. a change like this puts a toll on guest because now I had to buy another night at the hotel which we will not be staying because this airline. I could not change to any other airline. before choosing denim airline pay a little more with another airline so you do not have experience my ordeal.

31 August 2015 06:08:00 Guest

Our return flight with Denim air on 29th August went perfectly until we had to wait for an hour at the luggage carousel to no avail. We then heard an announcement to go the luggage desk. As all the passengers had no luggage this meant another long wait. The lady at the luggage desk, having heard stories about both inbound and outbound flights from Denim air customers commented on how extremely poor this was in her experience . She was informed by the pilot that the luggage was left as the aircraft was overweight. Also when the pilot walked past us waiting in the luggage collection area he reportedly sniggered. Why was it overloaded when it had been contracted by a tour operator? Our outgoing flight was also diverted to another airport causing a long delay to the start of our holiday.

30 August 2015 11:08:00 Guest

Lost luggage, re-routed no communication. Avoid at all costs and if you are a tour operator, you will have large compensation claims from * customers. Whole flight luggage 'lost' and left at departures due to supplier / client relationship failure. Who pays? Customers, every time but also the tour operators now.

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