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Aeromexico Discussion
This is not the Aeromexico carrier' site here, but the discussions on the services of the Aeromexico. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only. /// ESP: Este no es el sitio del operador de Aeroméxico aquí, sino las discusiones sobre los servicios de Aeroméxico. Si no hay información de vuelo (número de billete electrónico / número de reserva, fecha, destino / origen / nombre), nadie puede responder sin los datos correctos y la información completa. Para obtener la respuesta correcta, adjunte amablemente el número de reserva / reserva y / o produzca la compañía aérea / fecha / número de vuelo / aeropuertos / su nombre al menos. Las solicitudes de reembolso deben presentar el nombre completo, la reserva / e-ticket y la dirección de correo electrónico del pasajero en el archivo adjunto. La respuesta puede ser manejada dentro de las 48 horas - 144 horas por personal gratuito en inglés. Saludos. aryan {at} vivaldi.net - para solicitudes privadas y completas solo con boletos electrónicos.
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Horrible experience flying with Aeromexico, I hope I don't have to use your airline ever again. first , my mom couldn't fly and although I paid her ticket and didn't cancel because it cost you more to cancel so I didn't do anything, but oh surprise when my daughter and I got in the plane someone was sitting in the middle already (in my mom seat) aeromexico resold the seat, wow. then in the flight back they change my seats twice until I have to go and talk to customer service which gave us a different seats ( I paid for main cabin) abut didn't get main cabin. also, when I was paying for the extra luggage the stupid machine didn't approve the transaction , I thought that it was an error with my bank, I was running like crazy to find out but I went to the teller to get money which I was able to get, therefore the horrible machines were not working, but of course the customer service had no idea. oh also I called to request a different meal for me because I don't eat beef or pork, well they didn't care either nobody in the flight knew about, and the flight attendants are also not nice.
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horrible custumer survice !!!! my lugege was not sent with me at all im so pist off and i had to pay extra !!!! i dont recommend this airport at all.
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please see below email that i received one month ago and still didnt not receive my money ?? Please help AEROMEXICO | Mr. Guay | Case 529032 [ ref:_00D301HUqw._500a0dvHp9:ref ] Dear Mr. Guay. I have requested authorization to do compensation, but they have not answered yet, I do apologize for the delay, as soon as I receive an answer, I will let you know. Appreciate your patiece on this matter. Regards. Octavio Bustos. Customer Service.
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I will never flight with aeromexico even if they offer me free ticket. they created situation that i paid double for worst flight in my life.
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I transferred mileage from my American Express account into AeroMexico to cover the mileage allowance for a trip I had reserved. Before I transferred the mileage I was told there would be a booking fee of $130. When I went to book the ticket and pay the fee I was told it would be $430, almost the cost of one ticket. I was not allowed to transfer the mileage back to American Express. The airline is a complete rip off.
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