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Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline or airport, using the links on this page.

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Airlines/Airports 1 - 25 of 704
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Scoot
24 October 2017 Guest

I'm having the same issue. Any clue about what's going on? Vytautas Jakutis : NotPaidInFull, Invalid card used. Your card has been declined. Please try again with another card. - WHAT IS THE PROBLEM? I have tried several different cards and banks to pay for the tickets... no help... :(

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AirAsia
24 October 2017 gkozlov95

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Cambodia Bayon Airlines
23 October 2017 scantoni@outlook.com

Good morning! I can not connect to your site to get my ticket! Failed PNR error! How to get my tickets and how to log on to your site. I would also like to order a new flight. Thank you for helping me and soory for my English I speak French Best regards S.Bochsler Dear scantoni : Thanks for choosing Bayon Airlines, according to your booking(201708280456322464) with following information: (Ticket Number : P1 688-1120026935 /P2 688-1120026936 ) PNR :NJ089V Check-in Time : - Passengers are required to check in at least two hours before flight departure. The check in counter will be closed 40 minutes before departure. Passengers : (Last Name / First Name) Bochsler / Sandra Rossiergraf / Carinerenee Itinerary : Flight Date Segment Departure Arrival BD121 2018-01-04 REPKOS 1305 1410 Fare(USD): Item Unit Price Qty Total Adult Fare 30.00 2 60.00 KX 6.00 2 12.00 KH 3.00 2 6.00 Insurance Surcharge 20.00 2 40.00 Sub Total : USD $118.00 Payment Grand Total : USD $118.00 The above amount had been charged from your providing credit card. In order to protect cardholder's rights and prevent the abuse of online payment, Bayon Airlines may ask passengers to present the original credit card used for purchase online during or after check-in at airport. If passengers fail to do so, Bayon Airlines reserves all rights to refuse carriage of all passengers in the same booking, or to charge extra deposit (maybe in cash). Best Regards, Bayon Airlines Reservations Office 2017/08/28 05:16:34

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Sichuan Airlines
23 October 2017 VICTOR

PLEASE I NEED TEL NUMBER CARGO IN LAX WHO IS THE HANDLING AGENT PLEASE ASAP

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Small Planet Airlines
23 October 2017 Guest

Got my payment after a year of email battles and complaint to CAA. Initially they offered half than full than promise to pay within 13 weeks, nothing came finally they paid 20 weeks later. I managed it with help of European consumer centre, they ve been very helpful liaising via their Lithuanian office with SPA office directly

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AirAsia Zest
23 October 2017 Guest

hi can i ask what valid ID should we present sa fligt.

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Turkish Airlines
23 October 2017 Guest

I'm one of the technical managers of travel agency in Tehran - I always introduce Turks Airlines as one of reliable the airline to passengers. The Airline that has the highest destination, the best service, and the least stop on all its routes. As a technical manager always promote your airlines and have highest sales in the travel agency since I joined them and all the colleagues at the Turkish office in Tehran were aware of this issue. I consider myself part of Turkish Airlines for sales and promotion - unfortunately, have no support or cooperation from your airline. About a year ago, you have sent an invoice for Pars Pallad for 40 million Tomans. The reason for this is the refusal to return 3 tickets for the Business Class (Gold Card). Now I have left that travel agency about two years back, and I've been working at Star Vanquish, but the director of Pars Pallad complained from me in court and charged me to pay mentioned amount. Unfortunately, this made me upset and some difficulty for my family and has changed my whole life. I've been working in this field for 27 years, and have good reputation. I expect to have more support and attention from your side after so many sales, support, and advertisement I have not any support or any help to solving my problem I have a lot of passengers for Turkish air lines due my promotion during years but unfortunately I am not willing to promote any more to my passengers and would like to sell or promote other airlines ticket for my customers. You are aware that the sales man has the best and most effective role in sales and encouraging passengers, and most of them trust on sales man which they promote. Therefore, I draw your attention to this point and by your cooperation to solve this problem we can continue to process and cooperate us as much as possible, as well as staying the name of your airline in passenger’s mind. I am looking forwards of your kind attention. Best regards Nastaran Rezazadeh

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BoA - Boliviana de Aviacion
23 October 2017 Andrea BELLUCCI

Hola, Loc MT9QG7 eticket930-4986092337 El vuelo de vuelta OB776 14OCT17 CBB-MAD reservado era un vuelo directo, pero al llegar al aeropuerto de Cochabamba descubro que no existe vuelo directo Cochabamba/Madrid sino que hace escala en Santa Cruz (casi dos horas). Ya he hablado con un operador vuestro quien me ha dicho que vosotros lo tenéis como vuelo directo. Quiero poner una reclamación porque el vuelo no ha sido directo y quiero indemnización Atentamente, Adrea BELLUCCI Email: andrea.bellucci@gmail.com

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Volaris
23 October 2017 Guest

We bookrd a flight from Leon BJX to Los Angeles LAX for Oct. 23rd which all of a sudden now is scheduled 2 hrs. later than on the confirmation. Which means the connection to Delhi will be long gone regarding immigration procedures in the US. The whole India trip with hotel and transportation bookings will be gone as well. We only found out about it when trying to print the boarding pass. The new schedule als shows that the flight back from LAX to BJX on Nov.30th has been changed as well, it now goes 23 hrs. earlier (!) than on the confirmation. Which means we will not be in LAX one day earlier. To change the flight back to 1st of December costs will be approx. 73 USD (as we were told on the customer phone). Both changes went without previous notice although Volaris of course has our email adress. We now had to book a whole new flight with United from BJX to LAX for today (!) in order to not cancel the India trip altogether. Who knows if Volaris will at least change the flight back from LAX to BJX from Nov.30th to Dec.1st without fees. It's their fault after all, not ours.

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Lagos Murtala Muhammed International Airport
23 October 2017 Marchal Jean Pierre

Hello I m the husband to Mary Pierre Micheal Marchal 6 years and 5 months my wife is in Nigeria is so long Mary is single parents are death my adress mail is jipi80mary@yahoo.com Question Why for pay yours 500 e u no want Mary open the bag why Why 3 years for have a fly for usa or Paris i live in France I m diplomat for the new mouvment to the President Macron i want u know i m tired now very tired cos my wife after have loss the half ounces to body u play with she Where are the human s right Your country have sign the convention to Genova Swiss i want my wife so fast i m ready Mary give you 1000e or 1000 dollars in the airport Paris and the price to the fly for my country i want have she this week is so important U receive all by the next fly for Lagos for Mary pay all that i want she have 4000euros into the bag hand My country have help the your for Boko Aram and pay many money for help your government and Oyo state I have trust in you?? Mary is at Sango i no want she work again 3 days Thank you very much i have alerted the President Macron to this affair At Paris Mary go in the Elysee Palace with me for meet the President and Madame Macron Thank you very much

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Sky Airline
22 October 2017 Stanislaw Pisarek

I bought tickets today Santiago-Copiapo-Santiago for Pisarek, Derewiecki, Mikolajczyk and Zwoilnski. 1. I have no confirmation on my mail stapis@post.pl. 2. I do not know why I have a ticket to Copiapo in the morning is 7.20. I should have an afternoon on 16.45. How to change it? Please help me Stanislaw Pisarek Poland

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WestJet Airlines
22 October 2017 Guest

West jet canceled my flight from San Juan to toronto on dec17th, 2017 for no reason. It is only October currently so it is not an uncontrollable event : weather related. My original flight was a direct flight, now they are offering flights with stop overs which almost double my flight time plus the cost of hotel. West jet should be paying for the hotel and change in flight price, but they cla they don't have to. This is not fair What should I do???

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Sunwing Airlines
22 October 2017 Steve Martorino

In a nutshell Sunwing is a terrible airlines in an emergency situation. My story wa during hurricane Irma On a trip to Punta Cana with my family of 7 incl, my 16 month old grandson. Irma was supposed to hit PC wit full force. We waited to hear from sunwing but nothing happened. So I made many calls and nobody was answering. I left messages without a single call back. I contacted my brother in law in Winnipeg who spoke with sunwing and he was advised that sunwing would be in touch the next day. Next day nothing. I called and spoke to reps. Of sunwing at my resort, the Hard Rock and was told the rep would call me back. I waited and waited but nothing.I called repeatedly after that again with no calls back. My som and daughter in law were interviewed by phone and FaceTime on all the major Canadian networks with our plight and still no response. I sent an email to their media relations Dept. With no direct reply. By this time the storm came and went and fortunately we only received tropical storm without any serious damage. This day I finally receive a call from a sunwing rep in PC by name of Valeria saying she was workin on getting us a flight out the following day to which I replied whats the point when the emergency has passed and the next few days are going to be beautiful. I then proceeded to register my complaint again with sunwing by email. To which I received a reply 4 weeks later that they had sent planes to evacuate their flyers. Id like to know who because I spoke with other sunwing customers who received no response or advice while in PC. My I suggest that you choose another airlines to vacation with. Air Transat, westjet and Air Canada did send evacuation planes and sunwing didnt even have the courtesy to call me back after over 20 calls and subsequent emails to their customer service department. Also I sent a copy of the reply I got from sunwings service department to the president of Sunwing a Mark Williams, but not a peep back. It starts at the top folks. If they cant even contact people in this kind of situation how would they respond in more dire ones? Dont get stuck with sunwing as with this type of action they might go out of business and you might be stuck somewhere and having to find your way back at your expense. And in case its an emergency situation youll be left in the dark. Heed my words. Take sunwing out of your contact list.

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Etihad Airways
22 October 2017 Etihad Airways

Guest : hi i lost my bag .. my flight was from Coulombs, Ohio to Madina, Saudi Arabia on 19 of Augest... i claimed on Airport and went back to US later....now i want to write a claim mishandled baggage but they asked me the PIR and i dont have i have the reference file number that given to me on the airport what should i do? Hi there, thanks for getting in touch with us. Please can we ask that you send us all of your details, including ticket number, full name according to your passport and baggage tag number (if you do not have a PIR) to socialmedia@etihad.ae and we can assist you further from there. Thanks *Nic

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South African Airways
22 October 2017 Guest

Just a follow up to my message sent octobre 2015: after two years now I confirm that SAA has no policy to compensate for lost bag and is not willing to proactively respect international laws by doing so. They simply don't care about passengers. I have finally fill a case to oblige them towards my country law authority.

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TAP Portugal
22 October 2017 Greg Stevens

Worst airline that I have ever dealt with. Had our flight to Porto cancelled and the airline did nothing to try and get us to our next destination. We were told that we would be compensated for both our extra hotel and meal costs and have received nothing. It is virtually impossible to get a number to call and actually talk to someone. When I go on their complaint website and put in my claim #, their system gives you an error code. They do everything in your power to block your attempt to get reimbursed.

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Emirates
21 October 2017 Guest

As an ex Emirates cabin crew I can safely say the company is just winging it, From experience the cabin crew with problems get passed on from department to department to the point of many crew suicides, as the quality of management employed are just there for the money and therefore don't care about the actual job. In regards to passengers having problems with lost baggage and airport staff giving wrong information to their so called "frequent flyers" this is because so many uneducated people from low profile countries are employed at very low rate and seem to be careless and not care about responsibilities they are given, due to being paid so little. other airlines such as asian airlines, turkish airlines and even BA have had cheaper flights and a more friendly and helpful attitude towards their passengers.

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Malindo Air
21 October 2017 Kris

Susan Ng : To whom it may concern, I accidentally key in the wrong passport issuing country for check in details, and saved it How should i edit it? I also did the same thing! Did you know how to edit the check in details? Did you resolve it? Thank you Susan Ng!

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Pakistan International Airlines
21 October 2017 Guest

Shipping live greyhounds to certain cruelty and death means yous are contributing to this cruelty i will expliot you for all you are and we will not stop till this ends for these dogs STOP SHIPPING DOGS NOW !!!!! THIS HAS TO STOP

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Eastar Jet
21 October 2017 Guest

Guest : Htet Htet Wai : Hi . I have bought the ticket from you 9 December 2016 to go Jeju from Gimpo . But I haven't get any email or notification from you . I would like to know that my booking is successful or not . Pls reply me to my email htethtetwai84@gmail.com . Please reply back to me as soon as possible . Thanks Hey. I have the sane prob as you. I dont whether the prob is on their side or maybe ive put in wrong email add. So yours have been solved? Thank . Please email me bcs this is urgent. Thank u so much. mylinekakao@gmail.com I have the same prob, please let me know how to solve it & please email me at nuarsita691@gmail.com. Thank you.

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Dammam King Fahd International Airport
20 October 2017 Jameel James

Hello, I shipped a package from the USA. Status is showing that it is at your facility for the last month. Here's the tracking number: LZ975622652US Please I need assistance as my customer is awaiting their package, contact me at jameel@shopexoskyn.com. Thanks,

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Jeju Air
20 October 2017 ms yap

how about id

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Kuwait Airways
19 October 2017 mANJU

iN YOU LIFE NEVER TRY kUAWIT AIRWAYS CUSTOMER CARE. YOU MAY DIE BY WAITING TO PICKK CALL BUT STILL THEY WONT PICK YOU CALLS. NEVER TRAVEL WITH KUWAIT AIRWAYS IN YOU LIFE

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Azul
19 October 2017 Gurpal Bansal

Azul damaged my suitcase and will not take responsibility. I complained at the airport when i reached Vitoria and a pretend report typed I was told it would be sent to me by email. never happened so I did an online report which stated numbers I should contact and they do not work at all. If this Airline is covered by regulations, what are the regulators doing about this CRAP airline and why is this airline not providing correct customer service numbers for English Speakers!!???

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