Airline and Airport Discussion Forum

Eurowings

18 April 2025 ali osman uzun

Dear Eurowings Customer Service, I am writing to formally file a complaint regarding a very unpleasant and unfair experience we had during our recent flight with your airline. We chose Eurowings because the travel process appeared simple and affordable. Unfortunately, in reality, we experienced what felt like an intentional attempt to generate extra income through hidden costs—at the passengers' expense. The incident took place on our return flight from Germany. While we were lining up to board, one of your staff members immediately pulled us aside and asked which boarding group we were in. We said Group 3, and she informed us that our cabin baggage needed to be checked for size. Of course, we had already measured our bags at home and were certain they complied with your guidelines. However, she did not measure the bags at all. Instead, she immediately began filling out a form for a fine and told us that the bag was too large and that we could only take it on board if we paid ˆ60. We were confused, as no actual measurement had taken place. We tried to explain that there had been no issue with the same bag on our outbound flight, but she refused to listen and just raised her voice, repeatedly insisting that only a wallet, travel documents, or a laptop were allowed. Eventually, when we asked her to show us the permitted size, she pointed to a metal frame. I then placed my bag into the frame myself, and it fit easily without any force. At that point, she had no further argument and reluctantly let us continue. Unfortunately, several other passengers were not as lucky. We saw people being fined even though their bags were visibly smaller than mine. It seemed that this tactic was applied deliberately just before boarding, when passengers are under time pressure and less likely to argue. This procedure felt like a systematic abuse rather than proper policy enforcement. We are deeply disappointed and strongly reject this kind of treatment. We kindly ask you to investigate the situation and inform us how you plan to make up for the incident. Please confirm that this complaint has been formally registered, and I look forward to your response. Sincerely,

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Caribbean Airlines

18 April 2025 Samantha Brown

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Pegasus Airlines

18 April 2025 Guest

Pegasus is the worst airline! Same thing hapoened with me but with a direct flight and its been lose for 40 days with barely any responses. They told me to go pick it up in munich, i paid for the foights to find out it was nit there! U file at ECC or get a lawyer. I read on reddit that theyre stealing customer’s suitcases!! Nightmare!!!

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Mombasa Moi International Airport

17 April 2025 Kule Geofred

May I talk to one of your agents

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Flydubai

16 April 2025 Asim Usman

My name is Asim Usman

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EasyJet

16 April 2025 Guest

How in the hell can I cancel an easyJet flight? The site is a merry go round of disinformation. I am in the hospital and need to cancel the flight, but how?

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Asiana Airlines

15 April 2025 Guest

Check in online

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Sichuan Airlines

13 April 2025 Imran bin samsi

Please Luggage free cek in how Many kilo. Tq

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Malaysia Airlines

12 April 2025 Ting

Each time I log in to MHexplorer it keep saying this: Unable to process your request(EC007).Please call Contact Center at 1300 88 3000 or 603 7843 3000 (outside Malaysia) for assistance.

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United Airlines

11 April 2025 Henry stone

Flying with a baby on United Airlines? Enjoy a smooth travel experience with United Airlines infant policy. Travel with babies aged two and below on an adult's lap is free of charge on U.S. flights, and a fee is applicable on international travel. A separate seat can also be purchased for extra comfort. Choose what fits your needs and travel without hassle. Add an infant when booking or manage it later under My Trips. You can check our website airlinesticketagent.com.

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Eva Air

11 April 2025 https://www.onehealthgiant.com/slimjaro-reviews/

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Sunwing Airlines

10 April 2025 madeleinezi69

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Wizz Air

09 April 2025 Guest

Hi all! i unfortunately need to get hold of my flight history with wizz air and cant seem to be able to do that on the app.anyone have any idea how to retrieve this information and how far back can you do that?thank you

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Air Arabia

07 April 2025 Guest

"Hello, I need help with my flight booking. My passport has only a surname – 'NOOR' – and no given name. How should I enter the name while booking?"

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AirAsia

06 April 2025 Guest

I have been trying to buy a ticket for three days, but card payment is not available.

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Frontier Airlines

05 April 2025 Guest

I am leaving this review to make possible future customers aware of how rude, condescending, and unprofessional one of Frontier Airlines employees acted today when my fiancé and I tried to fly from Las Vegas to Denver today. Our boarding passes stated that the doors would close at 9:21am. We were at the gate along with another passenger at 9:09am. A condescending woman named Brittany was working the desk. She very rudely told us that we were too late and would not be allowed to board the flight. She lied to us and said that the plane had already taken off, as if we could not look out of the window and see it still sitting on the tarmac. Brittany claimed to be a supervisor which is very concerning. Why would your Frontier Airlines put a dishonest, unempathetic, and unprofessional person in a position of power? This whole ordeal reflects very badly on their company and I will never fly with them again. I will also be advised others to avoid them as well.

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Qatar Airways

04 April 2025 BarryHoffman

Qatar Airways is renowned for its world-class service and exceptional in-flight experience. Whether you need to book a flight, modify your reservation, or inquire about baggage policies, contacting their customer service is the best way to get assistance. 📞 For immediate support, you can dial the Qatar Airways phone number at +1 (800) 370-8748. Their professional representatives are available 24/7 to assist with reservations, cancellations, refunds, and special requests. ✈️ If you encounter any issues with online booking or need to make last-minute changes, don’t hesitate to call. With Qatar Airways’ commitment to excellence, you can expect quick and efficient solutions to your travel concerns. 🌍 Whether you're flying for business or leisure, their dedicated support team ensures a seamless travel experience. Contact +1 (800) 370-8748 today and enjoy a stress-free journey with Qatar Airways! ✅

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Copa Airlines

04 April 2025 BarryHoffman

Copa Airlines provides excellent customer service to assist travelers with reservations, cancellations, baggage issues, and flight changes. If you need immediate assistance, you can contact Copa Airlines customer support phone number at +1 (800) 370-8748 ☎. Their professional support team is available 24/7 to handle inquiries related to flight bookings, seat upgrades, and travel policies. Whether you're looking for information on baggage allowances 🧳, flight delays ✈, or refund policies 💰, Copa Airlines' representatives are ready to help. Customers can also reach out via email or visit the airline's official website for additional support. For hassle-free travel, save +1 (800) 370-8748 📞 in your contacts and get quick resolutions to all your queries.

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Cathay Pacific

04 April 2025 Guest

For immediate assistance, contact Cathay Pacific customer support phone number at +1 (800)-370–8748 (toll-free) or +1 877-321-1260. Their dedicated team is available 24/7 to help with flight bookings, cancellations, baggage inquiries, and other travel-related concerns. Whether you need real-time flight updates, special assistance, or refund processing, Cathay Pacific’s customer service ensures prompt and reliable support. Save these numbers for quick access during your travel planning or emergencies. For faster service, have your booking reference or frequent flyer details ready when calling. Enjoy seamless travel with Cathay Pacific’s expert customer care!

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WestJet Airlines

04 April 2025 Guest

For immediate assistance, contact WestJet Airlines customer support at their toll-free numbers: +1 (800)-370–8748 or +1 877-321-1260. Whether you need help with bookings, flight changes, baggage inquiries, or refunds, their dedicated team is available 24/7 to assist you. You can also reach out for special requests, such as wheelchair assistance or pet travel. Keep these numbers handy for quick resolutions to your travel concerns. For faster service, have your booking reference or ticket number ready when calling. WestJet’s customer support ensures a smooth and hassle-free travel experience.

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LATAM Airlines

04 April 2025 Guest

For assistance with LATAM Airlines, you can contact their customer service at +1 (800)-370–8748 or +1 877-321-1260. These numbers connect you to their support team for booking inquiries, flight changes, baggage policies, and other travel-related services. Whether you need help with reservations, cancellations, or special requests, LATAM Airlines' phone support ensures prompt assistance. Keep these numbers handy for a seamless travel experience. For international calls, check LATAM’s official website for regional contact details. Call +1 (800)-370–8748 or +1 877-321-1260 today for reliable airline support. Safe travels!

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Airbus A320

04 April 2025 Gemunu

Hi, I am a A320 pilot

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Egyptair

03 April 2025 Guest

EgyptAir offers a flexible name change policy, allowing passengers to correct minor errors in their bookings. For major changes, additional fees may apply. The process is straightforward—visit their website or contact customer service at +1 (800)-370–8748 for assistance. However, ensure all name corrections align with your official ID to avoid issues. For urgent requests, call +1 877-321-1260 for quicker resolution. While the policy is passenger-friendly, fees can vary based on fare conditions. Overall, EgyptAir provides reasonable options for name changes, ensuring smoother travel experiences. Always double-check details before finalizing bookings!

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Blue Bird Airways

03 April 2025 Guest

Blue Bird Airways offers reliable baggage services, ensuring smooth travel experiences. Their policies are clear, and staff are helpful with luggage queries. However, occasional delays have been reported. For assistance, contact their customer service at +1 (800)-370–8748 or +1 877-321-1260. Overall, their baggage handling is efficient, but improvements in tracking and timely delivery would enhance satisfaction. A solid choice for travelers prioritizing straightforward baggage services.

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Flair Airlines

03 April 2025 Guest

Flair Airlines’ refund service is efficient and customer-friendly. Their dedicated support team ensures quick processing, making it hassle-free for travelers. For assistance, contact their helpline at +1 (800)-370–8748 or +1 877-321-1260. While some delays may occur during peak times, their representatives are helpful and resolve issues promptly. The online refund request system is straightforward, and updates are communicated clearly. Overall, Flair Airlines provides a reliable refund service, prioritizing customer satisfaction. If you need a refund, their responsive support makes the process smooth. Highly recommended for stress-free travel reimbursements!

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Delta Air Lines

01 April 2025 Guest

Delta Airlines Connecting Flight Policy+1 (800)-370-8748 Flying with connecting flights? Delta Airlines offers smooth transitions with their Connecting Flight Policy. Ensure you meet all transfer guidelines for a hassle-free experience. For assistance, call +1 (800)-370-8748 or +1 877-321-1260.

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Spirit Airlines

01 April 2025 Guest

Spirit Airlines Overbooked Policy Facing an overbooked flight with Spirit Airlines? Call +1 (800)-370-8748 or +1 877-321-1260 for immediate support. Understand your rights and options under Spirit's overbooked policy. We’re here to help you with compensation, rebooking, or any other concerns regarding your flight.

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Allegiant Air

01 April 2025 Guest

Allegiant Air's pet policy +1 (800)-370-8748 or [+1 877-321-1260]. is fairly straightforward and budget-friendly. Passengers can travel with small pets in the cabin for a reasonable fee, but reservations for pets must be made in advance. Pets must remain in their carrier under the seat in front of you for the entire flight. Allegiant allows one pet per passenger, with a maximum weight of 15 pounds (including the carrier). For further details or booking assistance, you can reach Allegiant Air customer service at +1 (800)-370-8748 or [+1 877-321-1260]. Make sure to check their website for the most up-to-date information before your trip.

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British Airways

31 March 2025 Guest

+1 (800)-370–8748 I’ve been planning a trip and wanted to clarify British Airways’ baggage policy before booking. Their website has details, but I’m still unsure about weight limits and fees for extra luggage. Has anyone recently flown with them and can share their experience? From what I understand, the allowance depends on your ticket type and destination. Economy usually allows one cabin bag plus a personal item, while higher classes include checked baggage. However, excess baggage fees can add up quickly, so it’s best to check beforehand. If you’re as confused as I am, you can contact British Airways directly for clarification. Their customer service team is quite helpful. You can reach them at the British Airways phone number: +1 (800)-370–8748. They can confirm specifics like size restrictions, sports equipment policies, or charges for additional bags. Would love to hear from fellow travelers—did you find their baggage policy reasonable? Any tips to avoid extra fees? Thanks in advance for your insights!

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Royal Jordanian Airlines

31 March 2025 Guest

+1 (800)-370–8748 Royal Jordanian Airlines Cancellation Policy Royal Jordanian Airlines offers a customer-friendly cancellation policy that ensures flexibility and peace of mind. Their transparent process makes it easy to modify or cancel bookings with minimal hassle. The airline provides clear guidelines on refunds and waivers, accommodating unexpected changes gracefully. For quick assistance, their dedicated support team is available at +1 (800)-370–8748 or +1 877-321-1260, delivering prompt and helpful service. Whether for business or leisure, Royal Jordanian’s cancellation policy reflects their commitment to passenger satisfaction. Highly recommended for stress-free travel planning!

 

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AJet

28 March 2025 Gofarehub

Here are some popular low-cost airlines around the world: United States Southwest Airlines Spirit Airlines Frontier Airlines Allegiant Air JetBlue Airways (Hybrid low-cost) Book Low cost airlines Gofarehub.com

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T'way Air

27 March 2025 Guest

I don't receive emails from t'way, wich means I am not able to join as a member. Does anybody else have this problem?

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Air Busan

26 March 2025 Guest

Maria Aranchiy : I have the same problem as many with air Busan. I got the receipt from my ticket Busan-Osaka but didnt get any e ticket,no reservation number. What can I do? My email mariaa111@mail.ru

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Emirates

22 March 2025 oumar

is it possible for a foreigner to do an internship?

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Cebu Pacific Air

21 March 2025 Guest

Guest : Did anyone here try booking a flight to Boracay using the CP Superpass voucher? I always check but always no available. Are they limiting the use of voucher in this specific destination?True, I sent a chat message and even email them complaining availability of CEB SUPER PASS flights. They sold a million and seldom you see available. There are few in and out of CEBU, otherwise none at all. Kind of embarrassing I fell am scammed as I bought 3 x10 passes

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Ryanair

19 March 2025 Steve

Hope somebody can help, I have booked for my cat to be parked at stanstead when I booked via app at time of purchase for my flight, yet nowhere does it tell me which car park it is. Cannot seem to speak to anyone or find out… every email says car park booked but no where does it say which car park. Any help to be able to find out or how to contact

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American Airlines

18 March 2025 BoothMark

Has anyone else experienced AA changing status of your ticket from refundable to non-refundable without your knowledge/permission? This has happened 4-5 times lately resulting in a NIGHTMARE for my accounting department when it comes to billing/cost-capturing.

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BoA - Boliviana de Aviacion

12 March 2025 Guest

Good morning, we would like to book flight directly on your web site but it is down since saturday. To be more precise, we can access the webside but once we set origin/destination/dates we receive a message of error. when will the problem be solved? thanks

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Southwest Airlines

10 March 2025 okenine@gmail.com

Yeah I'd skip these airline and go to one of the bigger 3. First, their customer service reps are either rude or extremely lazy. I have heard stories in the past about employees who quit at Southwest, they said they been tormented and verbally assaulted with out of line comments. I can't imagine what this gate agent had been through. However I bet he doesn't give two cents about his job because when you lose enough dignity, you start to not care. I think I would avoid Southwest at all cost, it lacks customer support, empathy, amenities like basic charging and humility. People should never fly southwest, dont say I didnt warn you.

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Air Cote d’Ivoire

08 March 2025 Nuhu kutan Dakum

I travelled with air cote d'Ivoire 16th February, 2025 from Abuja to Bamako via Abidjan. My luggage did not arrive. I filled an online complaint form with no reaponse.On my return leg on 19th February 2025, we had a long layover at Abidjan and decided to complain. My luggage was found there after about 2hours search. As i write this today, 7th March 2025, not a word from the airline. This action of the airline has caused me tremendous distress

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Avianca

07 March 2025 Dani

Just finish helping my mom to check in from her flight from Colombia back to the states, she needed a second suitcase and the airline charged her $845,000 COB $205 USD Dollars. Wow , talking about stealing from the customers. This airline is a shame.

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Philippine Airlines

06 March 2025 Guest

I have selected my insurance but PAL website keeps asking me to select insurance and I cannot go any further.

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Jeju Air

04 March 2025 Guest

Does Mongolian passport holder need a visa to transfer in Incheon airport ?the transfer time will be around 3 hours

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Malindo Air

01 March 2025 JIMLI ABDUL KHALIK

Please refund my money Booking reference MKCFBN

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VietJet Air

27 February 2025 Guest

Guest : I booked a flight from COK - SGN for 21st June 2024 and received booking confirmation and even able to find my booking status on Vietjet website. But when I checked for flights today, it shows there is no flight scheduled for 21st June 2024. I already booked and I received no update or communication regarding reschedule or cancelling of the flight. Anyone faced similar issue? or is this a website glitch that its not showing any flight on that day? Hey any update on this?

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AirAsia Zest

26 February 2025 Guest

can i use baranggay id for airasia or sebu pacific? Guest : Guest : Hi. Can i use barangay id for domestic flight? That's the only id i have

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Turkish Airlines

25 February 2025 Guest

I booked ticket to manchester through turkish airline, although i ticked the travel insurance coloum it was not added in my final fee summary and i don't have insurance now. what to do?

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Transavia Airlines

24 February 2025 Guest

I am boarding your flight TO4661 to Paris. Worst gate service ever! They allowed us to go through the gate and then we were stuck in the corridor in the heat for 45 minutes. Why? Because they were cleaning the aircraft. Why let us go through the gates to the aircraft when it is in the process of being cleaned and we cannot board? When I spoke to one of the agents, she casually tells me that we are free to go back to the gate. So me as a passenger have to organise 50 people waiting in a steel tube to go back the gate in an orderly manner? Awful service from Transavia as always. Never again! I travel to and from Lanzarote every month and I am never taking Transavia again or suggesting your airline to any of our many clients or friends. Vueling is far superior in every respect.

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Airblue

24 February 2025 Guest

Is ok to board is necessary for umrah visa on Pia ?

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Flynas

19 February 2025 AG Chaudhari

I am travelling from delhi to abha via Riyadh by Flynas,I have only one check in baggage Wight allowed is 30 kg Can any one guide me about size of bag

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