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Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline, aircraft or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world, airports, airplanes.

Recently Discussed Airlines, Airports, Airplanes

AirAsia

20 October 2021 Guest
You can't check in because there's an unpaid balance in your booking. Pay all remaining balances before checking in.
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Ryanair

19 October 2021 Guest
Did anyone manage to bird Ryan air with less than 6 months?! Guest : URGENT. My son only has 5 months on his passport will they not allow him to fly to Tenerife? Thanks
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Southwest Airlines

19 October 2021 Guest
Booking a flight from Milwaukee to Orlando. What is you try code?
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Jet2.com

19 October 2021 Guest
Having the same problem. Can’t login to upload Uk locator numbers and get boarding passes for LS1402 from Arrecife to Stansted. Can’t get through on the phone….bit of a shambles really.
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Sunwing Airlines

19 October 2021 KnR
Guest : Isn’t it amazing that they take your money instantly but then ask for 12 weeks to give a refund? And this is AFTER getting a bailout. Seems obvious to me that they took the bailout money into their account and are holding to insure executive bonuses are paid and then paying us, the poor consumer, from proceeds of future vacation sales. Disgusting business practices!! We've been waiting 16 weeks now... terrible
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TUI Airways

19 October 2021 Philip Parrott
My party of 5 recently had a most stressful delay of 17.5 hr delay on flight to Cyprus. We have been offered £350.00 per head, standard figure based on the distance from home - holiday. However it does not include for the loss of a days holiday, spending 3 hrs waiting for taxis in pouring rain. no food or drink etc, etc To many to list. I am unsure that if I ask them to reconsider the amount offered could I lose my Claim. Any advice please. Regards.
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Vueling Airlines

19 October 2021 alex thompson
Vueling airlines always provide an incredible experience to its passengers. I had made my bookings with Vueling airlines and my flight was scheduled to depart after the 8th day of my booking. However, my medical conditions are not good for Air travel and my condition is not going to support me, then I have to cancel my air ticket under Vueling 24 hour cancellation by which I do not have to pay any cancelation charges, Wow! such a great policy was adopted by Vueling airlines. I am grateful to the representatives who helped me out. airlinespolicy.com/cancellation-policy/v...
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Volaris

19 October 2021 alex thompson
I must say that Volaris offers so much flexibility to cancel your flight without paying a cancellation fee. Recently, I had to make a travel cancellation because I want to explore more and eventually, had to cancel the travel air tickets. Volaris refund policy is easy to understand, and helped me to make cancellations without any cancellation fee to my booked flight ticket. airlinespolicy.com/cancellation-policy/v...
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Blue Air

19 October 2021 Guest
I just put five noughts into the box and the message went through.
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Allegiant Air

19 October 2021 AAskytickets
American Airlines will turn into the world's biggest airline if the proposed consolidation between American Airlines and US Airways Group is supported. Go in Luxury with best arrangements and Cheap fly through American Airlines Flight. www.aasky-tickets.com/
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EasyJet

19 October 2021 Guest
Tried to change a flight from November 21 to August 22. When I first tried to see if I could, it was possible with a small adjustment charge. When I tried to actually do it they want to charge full fare. I've asked and they say it's probably because everyone wants that flight (10 months in advance?). I hope that this is not a case of them putting a block on their policy which expires on 31 Dec 21.
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Cebu Pacific Air

19 October 2021 Guest
I booked a flight for my mom and since i have to change the inputs in the debit card details,i checked first the guest details to double check it then when I proceed to payment section it shows some add ons that I want to change but when I click the add on tab it just keeps on loading that's why i decided to just exit the entire tab of my booking. But after that, upon checking the travel voucher it says that it is already redeemed. Now when I go to manage booking it appears that the booking is closed due to process payment issue. Can anyone help me to fix this issue?
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Arik Air

19 October 2021 HAASTRUP
PAYMENT MADE BUT THE MERCHANT SITE JUST WENT OFF WITHOUT MY PNR OR TICKET. THE MONEY HAS BEEN DEDUCTED FROM MY ACCOUNT.
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Asky

19 October 2021 Christiana Daniella kalawa
How much will it cost me to change my ticket from the 29th of October to the 26 of October from ghana to Sierra leone
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VivaAerobus

18 October 2021 Guest
My parents had a flight to Guadalajara from Tijuana on VivaAerobus. When they checked in at the vivaaerobus counter at the airport, we paid for extra baggage fees. When they crossed through CBX, and got in the Tijuana side, they got charged additional baggage fees because they said they could not bring in extra baggage. But they had already been CLEARED and paid for at check in. Aerobus allowed the baggage at check in and just charged them an extra $170 US dollars more. But…..Once crossing over they were charged an additional $200 US dollars for the same baggage. Extra additional fees because they claimed that it was too much baggage.. Is this even legal? So they ended up paying $270 US dollars in fees. By the way it was 2 extra suitcases. One for each. They really take advantage of people, and over charge.
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Alitalia

18 October 2021 Israel
I had to fly in September 23 Tel Aviv-Roma-Buenos Aires. My fly was canceled. I received a mail from Gotogate the Internet agency that in 3 days they return my money. That never happened. Is anything that I can do?
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Philippine Airlines

18 October 2021 Guest
My flight last April 2020 was cancelled and converted to travel voucher. I used the travel voucher last Dec 2020 to purchase a RT tix to japan. I added an additional cost to pay for the booked flight. My travel date to japan as a tourist is this coming sun, oct 24, 2021. Unfortunately, tourists are barred from entering japan until further notice. I talked to a PAL agent today (oct 18) and informed me that they can not convert the tix to travel voucher as the payment made last dec was a voucher. I understand that it was a one time courtesy as per their advisory. Rebooking my flight will cost me a fee and I can only rebook it til dec this yr. I opted for refund but they wanted me to show docs (visa and hotel bookings in japan) which is impossible to produce since we were not able to apply for a Japan visa this yr. It seems like PAL does not want to provide any possible solutions to their customers whether the travel ban to the country is evident. It sucks that this company is like extorting money from us. until now, I'm still upset since there's no assurance of getting my money back. all i asked and requested from them is to have compassion and to give another courtesy to convert my tix to a travel voucher so i can use it sometime next year. it's frustrating that I have given consideration not to refund my money since PAL has filed for bankruptcy.
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Emirates

17 October 2021 Guest
hi there. is everybody here who can help me some money?
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British Airways

15 October 2021 Guest
Guest : Have holiday booked to greece with BA.but wife's married name is on covid certificate and passport is in previous name with 2 years to run was hoping we could bring marriage certificate/driving licence as proof has anyone experienced this problem and how did they get on with British airways. Many thanks. Wow, this is a difficult problem. From my experience with other airlines: If it were only for the airline, they wouldn't have any issue with it at all because you have sufficiant documents to proove that it's the same person. But eventhough I'm 95% sure that everything will be fine, this case still needs some extra concideration, because BA would have to pay a fine to the greece government, if your wife is not accepted at the greece border and sent home. If I were the check-in supervisor, I might call the greece immigration office, just to make sure, that everything is okay and your wife can fly. So please go to the check-in desk very early. Right now, because of the pandemic, many airports and airlines have trouble organizing the check-in and security lines. It is common to find extremely long lines. So better bring some extra time and get the problems solved early to then have time to relax and drink a coffee before departure, than being late and missing the flight.
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KLM Royal Dutch Airlines

15 October 2021 Guest
SU535 : This is not the KLM carrier' site here, but the discussions on the services of the KLM. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only. Please do NEVER post such information online on a public forum where everyone can see it!!! On many airline websites this information is enough to access your booking and all your private data. Only share this data with other persons if you know that they are reliable.
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Mombasa Moi International Airport

14 October 2021 Guest
Hello.may I confirm if there is my parcel from UK.i got a call some 4 day ago that I should pay 10,000 clearance fee.id 25093525
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BoA - Boliviana de Aviacion

13 October 2021 Guest
Hello Let me know if this website is still working or not anymore ? Avísame si este sitio web sigue funcionando o ya no. Gracias JMB
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Wizz Air

12 October 2021 Guest
This E-Mail is not valid?
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Qatar Airways

11 October 2021 Imran
I am travelling on 10th of November 2021, from Tunisia to Islamabad and my layover in Doha is 21 Hrs. Qatar air ways used to give free hotel stay and food before this pandemic. Does Qatar air ways still have the same policy or it have been changed.
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Flydubai

10 October 2021 Guest
Radish flight
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Air Arabia

10 October 2021 DHEERAJ
Hello, my name is DHEERAJ and I don't have my surname in my passport so can I book flight ticket in aor Arabia
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Airblue

07 October 2021 Guest
how i can cancel mu airblue ticket
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Egyptair

05 October 2021 Abd El Shakankyri
amazing amazing amazing... one of the worst experience i hade in my life, great food, crew welcoming, big seats, it was a disaster.. and i advise you all to try Egypt air... amazing i swear five mwahh
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Etihad Airways

04 October 2021 Guest
FNU KUSHAL : did you get your bags?
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Turkish Airlines

25 September 2021 Guest
TK does not have a multileg booking option on their website or application. Can anyone advise me how I may make such a booking ? Many thanks........
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VietJet Air

20 September 2021 Guest
i payed 2500bt for my wife one way phuket to bkk , i payed 6000bt for extra luggage and 30kilo and 15 kilo golf bag i was charged extra 1100bt for golf bag ,called head office was told 30 kilo max ,, will never fly this airline again
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Dammam King Fahd International Airport

14 September 2021 Guest
Manivannan : I have 40 inches let tv I am going damma to india air arabia it allowed 40 inches tv
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Lufthansa

10 September 2021 Bert
NO FLIGHT TICKET RECEIVED I booked a return flight on the Lufthansa site. The site accepted my reservation and after I payed by bank my booking was confirmed with a booking number. Ticket would be sent by email. All well....I thought. But next day there was still no ticket in my emailbox. I checked my booking number on the Lufthansa site. Booking number didn"t exist it said. I checked my bank account. Money was paid to Lufthansa. I checked out customer service. I had a guy in India on the phone who told me to book once again the same flight. What about the money I paid? Oh...it will be returned....he promised. I am suspicious enough not to go that way. I called them again, hoping to get a smarter guy on the phone from India. Waiting, waiting and when they finally took the phone no one answered. Next time again, and again. Any one knows what else I can do? My money is gone I am afraid and I have to book again with another company.
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Scoot

09 September 2021 Scoot Help Desk 1-888-589-1015
Save your money on booking with Scoot airlines....
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Accra Kotoka International Airport

07 September 2021 Guest
I had the worst experience from staff at Kotoka international airport terminal 3 at the check in point of Emirates Airlines on Monday 6th September 2021 between 2 pm and 5.30 pm. Kindly provide e mail so that I make a complaint in writing to the management staff. I rate the airport 0%
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Boeing 717

07 September 2021 Guest
Guest : Thanks. but How much does her cruise altitude? The service ceiling according to Boeing Is 37,000 feet
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Antonov An-26

06 September 2021 Mugeib
I wana buy An-26 for cargo purpose, please contact me at mugeib19@gmail.com Thanks
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Malindo Air

26 August 2021 Guest
can i carry accoustic guitar on board
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Hurghada International Airport

13 August 2021 Giovanna Boccia
I would like to book a flight to Hurghada from Naples (Oct 30th - Nov 2nd), I have just recovered from Covid and I have got both my Positive and Negative results. Would you consider me as vaccinated? Can I enter Egypt? Thank you
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Air Nippon

10 August 2021 marqee
robert hilsman : I scheduled a flight from USA to Manila on United. My code on United was GJMFHE. My email address is robert_hilsman@hotmail.com. My cell is 001-2102408364. My ticket tells me I am to fly from Manila to Toyko and to Los Angeles. I was not given the confirmation code for Air Nippon flights. I need to contact you for codes and to tell you I have my leg in a cast and on crutches. I will need a wheelchair in Tokyo. Please call or email me the confirmation code to hotmail account or text to cell phone. I can check in without confirmation code to get aisle seat for my leg. ROBERT HILSMAN hi this is marqee is this your active email address? please check your inbox
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Airbus A320

01 August 2021 Rick
Question re the A-321 XLR. If one lowers the load to 136 pax how much more range can one expect over the stated 4800 nms??ZSEH5
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EasyJet Switzerland

30 July 2021 Guest
I am having this same problem myself and they want to charge me double. So waiting to see what manager will do if they eventually call me back Guest : I just had the same issue. When trying to rebook flights & pay an extra £314, I got error code EJ2cpgtc70fd. I spent half an hour on the phone to Easyjet - they couldn't solve the problem & wanted to charge over £500 for the changes - their prices are cheaper online apparently. Eventually they reduced the extra fee down to £382 which I have paid over the phone to change the flights. So am £68 worse off & no reason why
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Avianca

29 July 2021 Deepa
¿Dónde está mi reembolso a partir de 2020? Boleto totalmente reembolsable, reembolso solicitado bajo BOGWE-423082. Aún no se ha reembolsado. ¡¡¡Ayuda!!! Where's my refund from 2020? Fully refundable ticket, requested refund under BOGWE-423082. Still not refunded. Help!!!
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Pegasus Airlines

04 July 2021 Waqar Ahmed
Hello, I am facing an extreme inconvenience because of one of your check-in counter’s officers. He took my baggage and did not issue me the “Baggage Tracking Number”. I asked him twice the BTN but, he said, “no it is all right and you can proceed with the boarding now”. When I reached here (at Karachi airport), I could not find my baggage. The staff at the Karachi airport is asking me for the BTN which I do not have because of your officer’s ignorance. Tell me how can I claim my baggage in such a situation? I have evidence regarding the discussion I had with your officer about that baggage (check the following text for details). I had a short discussion with your officer about my baggage. As can be seen in the attached R1 document, the baggage weight limit is not mentioned. So I carried 18.5 KG of stuff in baggage which meets the dimension requirement. But the officer said, “such weight is not allowed”. I said “how much is allowed? And where is it written?”. He said “now I am writing that only 10 KG is allowed”, and he wrote on R1. I said, “how would I know this weight limit back at home?”. Then he replied very very disrespectfully that “either you pay 59.00 euro or drop 8.5 KG” (both conditions are written by his hand on R1). So, being a student with limited resources, I decided to drop some of my weight rather than paying such a heavy amount. Later, I came back with reduced stuff and weighted again. This time it was around 12.25 KG. I said, “is it OK? Or should I drop more?”. He replied, “no problem, it is OK”. Then he Checked the PCR test and encircled 3 pieces of information (see attached R2). He gave me a self-declaration form and checked my Pass-Track entry which was required for Pakistan. Then, the officer told me “proceed with the boarding now”. I said, “what about baggage?”. He replied, “It is alright, you can proceed”. Since I had already faced his inappropriate behavior, I did not argue and proceed with “self-declaration” and “boarding pass” only (see attached R3_a and R3_b). The purpose of sharing the above discussion is to show the maximum evidence I have regarding my baggage. I also attached pictures of my baggage (R5_a and R5_b) that luckily I took a few months back to let my friend know about it. I have also attached the complaint receipt (R4) that I registered at the time of arrival at Karachi airport. Till now I was waiting for a reply from them. But, today they asked me to contact you directly. Please help me in finding the baggage.
   
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WestJet Airlines

01 July 2021 Guest
Kody schmidt : This is the worst company they stole oven 3000 dollars from me canceled my flight and said I’m shut out of luck. This is by far the worst company I have ever seen or been with. Do not give them your kk eh they are out to take from the people who save there lives money up for a trip and rip them off! @westjet airline
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Blue Bird Airways

24 June 2021 Rula massarwi
Dear blue bird I made a booking with your airline (Bz754)using my personal LD passport numbet 21812240 A renew my passport and the new number is 24075141 At the same time I miss spelled my last name . The correct spelling of my last name is massarwa Best regards Rula massarwa
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Royal Air Maroc

23 June 2021 Guest
Why my payment is pending for whole week now with royal air maroc is that means I don't have a ticket until they get the money
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T'way Airlines

17 June 2021 Kat
Hello, I was wondering if anyone could help me. I booked a flight for my friend and I through travel2be with Tway Airlines, Seoul to Jeju, and I have not received my confirmation email yet about my flight. Does anyone know how long it takes?
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Malaysia Airlines

15 June 2021 Guest
I tried to book online and correctly insert my phone number but I keep getting the same 1453 or 1477 error .. how ??? I need to be in petaling jaya before 1st july for job tho...
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Frankfurt Airport

28 May 2021 Sharon Ebbesen
Can I get disability assistance from Terminal 3 to Terminal 1 for my connecting flight?
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