Airline and Airport Discussion Forum

Allegiant Air

16 March 2025 Overby

Why can’t I check in on the app.

Add your comment about this airline

WestJet Airlines

14 March 2025 Ian

I had booked a ticket in December 2024 to SanFran from Cgy for a return flight in late May and had to cancel. The total ticket price was $477.00 for an 'Econofare' ticket. The agent said that there is a $105 cancellation fee with that ticket class. A little steep, but fair enough. Upon cancelling and putting my refund only into Westjet dollars (not given back to me), I noticed that the cancellation fee was $105 EACH WAY!!! For a $477.00 ticket (Economy, not the cheapest fare), I barely got half my money refunded.....to Westjet Dollars! A total rip off. Onex/ greedy Gerry Swartz has wrecked this one fine airline. I will do my best (like many others I know in the west), to avoid flying Westjet in the future. Problem is, Air Canada and Westjet somehow got away with dividing Canada up -> AC in the east, Westjet in the west. How the competition bureau doesn't look into this amazes me. We need the Conservative's in power in Ottawa and to 'open the skies up' to competition.

Add your comment about this airline

Minneapolis St. Paul International Airport

14 March 2025 Jane

I was to pick up my fiance from Mpls Airport I text him no response I called no answer . I heard from him before he got on & when he got on the plane Was to pick him up Sunday afternoon .. No one answered the phone was going to tell him my cuz was coming after church nothing.. So finally Monday afternoon I get call saying that my husband was kidnapped like who took him & why he is 54 years old

 

Add your comment about this airport

American Airlines

13 March 2025 Guest

Just flew AA to Jamaica from Ontario CA, business class. While transitting through Charlotte, NC, was told we could not use the AA Admiral lounge, even though we spent an extra $2000 for the business class fares. It seems a little ridiculous, don’t you think? Agreed with my wife that from now on, we shall not fly AA ever. Thanks but no thanks!

Add your comment about this airline

Wizz Air

13 March 2025 guestX

WIZZAIR website has deteriorated over the years, there are unexpected problems with "website maintenance", the booking process breaks half way and the user is all of a sudden identified as a "not human being", and it's not only the booking process, it affects check-in too;

Add your comment about this airline

Ryanair

13 March 2025 Guest

I am so angry with Ryanair. From extremely bad customer service to badly maintained old aircraft. I wouldnt choose to fly with this poor carrier as this is decided for me. My recent flight took a turn which could have had serious consequences. My flight FR2961 from Berlin to Birmingham on Sunday 9th March 2025 on A/C EI-IHB started with an anouncement stating that someone on board had a serious nut allergy and asked passengers not to consume anything that may contain nuts. The cabin crew made this anouncement second time. A short time into the flight, myself and people sitting with me noticed a passanger and his wife were eating a large packet of nuts. They were sitting in seats 20 D+C. We were shocked at thier total disregard. The cabin crew would have noticed this as they were walking past them. It transpires that the person with the allergy was sitting just four rows in front of those eating the nuts. The outcome could have been very serious, with a possible diversion for medical assistance. I think the cabin crew turned a blind eye. I contacted Ryanair, and they didnt seem bothered about the situation, in fact she seemed so disinterested that I terminated the call. This isnt the first time I have had concerns. They were of a technical nature.

Add your comment about this airline

Qatar Airways

13 March 2025 Guest

I booked the two-way economy ticket for my parents from Ahmedabad to Miami. I lost my father in US so, I cancelled his and my mother return ticket months before the departure date. I was told that Qatar Airways will not charge for cancellation due to the circumstances. After being patient for about 5 months and after continuos follow up, I was told that We spent about 72% of the total price in one way ticket. Their customer service is a joke and give you all silly excuses. I lost almost 500 USD. They first told me that one way from Ahmedabad to Miami was costlier and then told me that it was economy plus. I checked the fares one way and two way before booking the flight and it was the same. I also bought economy ticket for two way and it was clearly written on the ticket. DO NOT EVER EVER EVER travel with Qatar Airways.

Add your comment about this airline

BoA - Boliviana de Aviacion

12 March 2025 Guest

Good morning, we would like to book flight directly on your web site but it is down since saturday. To be more precise, we can access the webside but once we set origin/destination/dates we receive a message of error. when will the problem be solved? thanks

Add your comment about this airline

Philippine Airlines

11 March 2025 Guest

Flew Business Class to and From Singapore (via Manila) The return flight was cancelled at the last minute from Manila back to Seattle. They sent a message but would not return the phone call (we were up till 3 AM calling)They offered no other alternative other than to spend 2 extra nights in Manila on their Airline -instead of booking us directly from Singapore to Seattle on numerous flights/airlines but they did not even try!! The hotel was not good. Toilet did not work. When we presented food voucher to hotel restaurant , they said certain food items (along with all beverages) were excluded. The hotel had to call the airlines to get a few laundry items done, since we were staying extra days. In cabin, (once on-board)staff was pretty good. Extremely dissatisfied with ground support

Add your comment about this airline

LATAM Airlines

10 March 2025 Lou R

I flew LA 800 from Sydney Australia to Auckland Queenstown today. I’ve flown a lot and I was shocked to see something I’ve never seen before. When I looked out the window, in row 20, just above the wing, I saw masking tape plastered all over the upper wing surface. What the hell was that? See attached images. Does anybody from the airline, or any flight engineers have any ideas about this? Thanks

   

Add your comment about this airline

Southwest Airlines

10 March 2025 okenine@gmail.com

Yeah I'd skip these airline and go to one of the bigger 3. First, their customer service reps are either rude or extremely lazy. I have heard stories in the past about employees who quit at Southwest, they said they been tormented and verbally assaulted with out of line comments. I can't imagine what this gate agent had been through. However I bet he doesn't give two cents about his job because when you lose enough dignity, you start to not care. I think I would avoid Southwest at all cost, it lacks customer support, empathy, amenities like basic charging and humility. People should never fly southwest, dont say I didnt warn you.

Add your comment about this airline

T'way Air

09 March 2025 Riko Hayashi

I in ur flight, I flight at last night 02:20 TW118, in hk delay 2 hours almost, nthan in ICN delay 3 hours too, I mean just how, ask flight attendant, just say weather problem , what weather problem they have . All flight can land just this flight can’t , please asap reply I need compensation, I have my appointment in Korea that’s y I so early come to Korea . But now just seat at flight nothing can do, no food no drink , just biscuits 🍪 n water , so many hours , what they do. Asap reply

Add your comment about this airline

Air Arabia

08 March 2025 Guest

I don't have surname then what I fill in place of surname because it is mandatory

Add your comment about this airline

Air Cote d’Ivoire

08 March 2025 Nuhu kutan Dakum

I travelled with air cote d'Ivoire 16th February, 2025 from Abuja to Bamako via Abidjan. My luggage did not arrive. I filled an online complaint form with no reaponse.On my return leg on 19th February 2025, we had a long layover at Abidjan and decided to complain. My luggage was found there after about 2hours search. As i write this today, 7th March 2025, not a word from the airline. This action of the airline has caused me tremendous distress

Add your comment about this airline

British Airways

07 March 2025 Nigel Brown

Can anyone help with an issue regarding Booking Avios flights on American airlines I have tried different dates different routes all come back no availability I have rung BA twice the agent has no idea they just keep repeating no availability Has anyone else experienced this issue Its not the route or the date as I have tested several different dates and route bth domestic and international Thanks

Add your comment about this airline

Avianca

07 March 2025 Dani

Just finish helping my mom to check in from her flight from Colombia back to the states, she needed a second suitcase and the airline charged her $845,000 COB $205 USD Dollars. Wow , talking about stealing from the customers. This airline is a shame.

Add your comment about this airline

Jeju Air

04 March 2025 Guest

Does Mongolian passport holder need a visa to transfer in Incheon airport ?the transfer time will be around 3 hours

Add your comment about this airline

Malindo Air

01 March 2025 JIMLI ABDUL KHALIK

Please refund my money Booking reference MKCFBN

Add your comment about this airline

AirAsia

28 February 2025 Guest

Airasia is such...can't even reach their official staff to ask only got the robot to ask

Add your comment about this airline

VietJet Air

27 February 2025 Guest

Guest : I booked a flight from COK - SGN for 21st June 2024 and received booking confirmation and even able to find my booking status on Vietjet website. But when I checked for flights today, it shows there is no flight scheduled for 21st June 2024. I already booked and I received no update or communication regarding reschedule or cancelling of the flight. Anyone faced similar issue? or is this a website glitch that its not showing any flight on that day? Hey any update on this?

Add your comment about this airline

AirAsia Zest

26 February 2025 Guest

can i use baranggay id for airasia or sebu pacific? Guest : Guest : Hi. Can i use barangay id for domestic flight? That's the only id i have

Add your comment about this airline

Turkish Airlines

25 February 2025 Guest

I booked ticket to manchester through turkish airline, although i ticked the travel insurance coloum it was not added in my final fee summary and i don't have insurance now. what to do?

Add your comment about this airline

Frontier Airlines

24 February 2025 Guest

Frontier sucks so bad. Take your money. Don't deliver and never refund. Conartist of the airline industry. Never again. Can't wait to hear the day the go bankrupt.

Add your comment about this airline

Transavia Airlines

24 February 2025 Guest

I am boarding your flight TO4661 to Paris. Worst gate service ever! They allowed us to go through the gate and then we were stuck in the corridor in the heat for 45 minutes. Why? Because they were cleaning the aircraft. Why let us go through the gates to the aircraft when it is in the process of being cleaned and we cannot board? When I spoke to one of the agents, she casually tells me that we are free to go back to the gate. So me as a passenger have to organise 50 people waiting in a steel tube to go back the gate in an orderly manner? Awful service from Transavia as always. Never again! I travel to and from Lanzarote every month and I am never taking Transavia again or suggesting your airline to any of our many clients or friends. Vueling is far superior in every respect.

Add your comment about this airline

Airblue

24 February 2025 Guest

Is ok to board is necessary for umrah visa on Pia ?

Add your comment about this airline

Delta Air Lines

24 February 2025 Guest

okdelta24@gmail.com : Hello to all! I reserved a flight with Delta Airlines a month ago, but now due to some medical emergency, I won’t be able to fly. Can I cancel my flight booking? Does Delta Airlines charge a flight cancellation fee? Can anybody help me to navigate the Delta cancellation policy? I will be grateful for your valuable suggestions or tips. You can cancel your trip and the value becomes an e-credit you can use on a future flight. I think the e-credit is good for one year.

Add your comment about this airline

Sunwing Airlines

23 February 2025 Guillemette Lise

very negative experience,

Add your comment about this airline

Flynas

19 February 2025 AG Chaudhari

I am travelling from delhi to abha via Riyadh by Flynas,I have only one check in baggage Wight allowed is 30 kg Can any one guide me about size of bag

Add your comment about this airline

Cebu Pacific Air

18 February 2025 Guest

Did anyone here try booking a flight to Boracay using the CP Superpass voucher? I always check but always no available. Are they limiting the use of voucher in this specific destination?

Add your comment about this airline

Vueling Airlines

17 February 2025 Guest

Guest : How the hell can you lose so many checked-in bags ?? Are they being deliberately sent to Lost Luggage Heaven or is it just your absolute incompetence ?? Oh no, I don't think I will book Vueling flights :?

Add your comment about this airline

Mombasa Moi International Airport

13 February 2025 Guest Monica kuyoga

My parcel was arrived there but they told me to pay 172 dollars (land zone fee) in order to get my parcel....is it real

Add your comment about this airport

EasyJet

11 February 2025 Rachelle

Hi, I can't print my boarding pass to leave marrakech, is it possible to print it out at the airport? Thanks

Add your comment about this airline

Emirates

11 February 2025 Guest

Athena : Ek 333 flight bound mnl-dxb Feb 9. Met someone on c zone. But never had a chance to talk . I want to reach out for you and know you! I just wonder if you have connecting flight that time after we land, and got out on the bus ,never see you! Hope you reach out here .

Add your comment about this airline

Maya Island Air

09 February 2025 Michelle

If you're enjoy your vacation, fly tropicare don't fly Maya

Add your comment about this airline

Air Transat

04 February 2025 Guest

Pathetice and rude customer service by Air transat manager Kristine at terminal 3..

Add your comment about this airline

Malaysia Airlines

04 February 2025 Guest

Unable to pay for my flypass. Tried both website and app. Stuck at payment page. Been trying whole day.

Add your comment about this airline

Air Busan

02 February 2025 Khonesavah Anderson

I have a complaint with Air Busan on an incident at Vientiane, Laos. Who can I talk to about that?

Add your comment about this airline

Nesma Airlines

28 January 2025 Walid El Sayed

I Love Nesma Airlines

Add your comment about this airline

Air Canada

26 January 2025 Benoit

Hello, Does Air Canada plan to start direct flight from Montreal to Stockholm again in the summer 2025? Thank you! Best wishes, Benoit

Add your comment about this airline

Royal Air Maroc

23 January 2025 Desmond

I flew this airline a year ago. My bags got lost in a flight to IAD January 2024. I filled a claim. They responded that my bags where delivered but I never got them. More than one year now still no bags. I am wondering what to do next. It’s frustrating.

Add your comment about this airline

United Airlines

16 January 2025 okdelta24@gmail.com

Hello everyone, Ten hours ago, I bought my family a United ticket, and the boarding time is in two weeks. Due to an unforeseen change in plans, my relatives are unable to make the travel arrangements. Hence, I'll have to cancel the tickets, but I'd like to know more about United 24 hour cancellation policy. To be honest, I don't fully understand the cancellation policies. If anyone could assist me with these policy norms and regulations, it would be greatly appreciated.

Add your comment about this airline

Arik Air

15 January 2025 Shari

Guest : I booked for ticket online and paid through payment transfer and I have not received my ticket via email @moshobaljesheriff@gmail.com till now. I recommend contacting the customer support of the website where you booked your ticket to inquire about the status of your booking and ask them to resend your ticket to your email address.

Add your comment about this airline

Caribbean Airlines

15 January 2025 Guest

Good morning. Today, Tuesday, January 14, on flight BW527 from Georgetown to Port of Spain departing at 12:40 PM, for me it has been the worst trip of my life. At the Airport, in (GEO/SYCJ) Georgetown Cheddi Jagan International Airport, the lady/agent working for Caribeean Airlines -she did not want to give me her name (looking at the counter there were three women, two on the left with the Caribbean airlines uniform, and one on the right, with a gray uniform different from the other ones, black race and robust and treated me with very bad manners. I am Joaquim Miquel Vila Morales, a citizen of the European Union, Spanish, and my seat was 19D on this flight. It turns out that when I went to check in, and having already done it online, she asked me what my departure would be after planning to spend 8 nights on vacation in the country of Trinidad and Tobago. I have answered that on January 22, 8 days after arriving, I have a flight with your company to Saint Lucia. This represents my onward ticket, justified departure from Trinidad and Tobago, as dictated by the airlines following international immigration instructions. My shock was when this woman, in charge of your check-in, went beyond her duties and stated that my onward ticket to Saint Lucia was of no use, and that I should have a return ticket to my country. To this lady who works for you - and very arrogant -, (unfortunately) in Guyana I have had to show through my emails all the flights and reservations until I get home being: -from Trinidad and Tobago: flight to Saint Lucia. -from Saint Lucia, ferry to Dominica. -from Dominica, ferry to Martinique. -from Martinique (which is already European soil) flight to Paris. And when I showed her my flight to Europe (Paris), she still had the nerve to ask me for the flight from Paris to Barcelona, ​​which luckily I also had purchased. It has been a moment of great tension. This worker has given me a very bad time, asking me for unusual things and abusing her position, acting as if she were an immigration police agent. Luckily I had all these flights and ferries to justify a return ticket, when, according to all the Caribeean Airlines workers with whom I have spoken since, both in Guyana and at the Port of Spain airport they agree with me. I only needed to show an onward ticket for departure from Trinidad and Tobago. And there is still more. This lady threatened me that there would be a fine of $4,000 if I did not continue to comply with her requirements. It was all very surreal. I hope they take severe measures with this person who treated me loudly and in a very bad manner, forcing me to show return trips when all I needed was an onward ticket, like I have to Saint Lucia. You cannot allow yourself to have staff who do not know the rules, who do not know their job, who do not know how to deal with a polite customer like me. It has been very outrageous. Finally just to say that I've been in over 150 countries in this planet taking over 1000 fligts. Today I had this issue by the first time. Hope you can solve it. It's also the first time I complaint on an Airline.

Add your comment about this airline

Pegasus Airlines

05 January 2025 Danielle Doran

Hi my bag is lost from connection flight yesterday in madina.. please can someone help me I have nothing in Thailand and nobody is answering my calls. My baggage number is attached as image .

 

Add your comment about this airline

Sichuan Airlines

04 January 2025 Guest

How do I select a seat in advance for a flight I have booked in May?

Add your comment about this airline

Silver Airways

22 December 2024 Guest

Do not fly!!! Lost my bag and cannot get ahold of a person! No reply when emailing customer service. I am out of my possessions and baggage fees!

Add your comment about this airline

Ural Airlines

22 December 2024 Guest Alis

Hello, I apologize to the employees and the order that has been created, related to the "measurement" of the size of each small suitcase. The manufacturers know about the imposed norms and sizes and what we buy as suitcases is standardized! You don't need to break our suitcases into metal boxes. Realistically - I don't expect any reaction or solution to the issue. I will change you to another airline. Or in the simplest way, make the "cabin luggage" paid. Thanks

Add your comment about this airline

Copa Airlines

19 December 2024 Aubrey Heinz

Recently, I was defrauded of $23,000 by infinity Forex investment scheme. My portfolio was completely wiped clean! I thought all hope was lost after contacting several recovery services. Then, I found out about Netguardnetwork through a friend who had a similar experience. I contacted them, and my entire portfolio was completely recovered within 2 days.. I can say with all confidence that these professionals are among the good ones out there. If you find yourself in a similar situation, I can’t recommend NetGuard Network enough. You can contact them through WhatsApp at: +1 (913) 218–6208, Email: support@netguardnetwork.com

Add your comment about this airline

AJet

27 November 2024 Daniel Werner

Worst Airline I ever flew with. I will now sue you and book every ticket back from Mastercard for noncompliance. Your service team is so poor and sucks.

Add your comment about this airline

VivaAerobus

23 November 2024 Guest

Viva aerobus website won't accept cvv code on canadian credit card, got all the way to the end but it won't process payment. Called customer service but it still didn't work. Called my bank and they said the card is good. Frustrating because competitors are way more expensive.

Add your comment about this airline