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 ⇒ Airline and Airport Discussion Forum


Airline and Airport Discussion Forum

Discussion of airlines and airports all over the world. You can share your flight and travel experiences, and discuss a specific airline, aircraft or airport, using the links on this page.

To take part in the discussion of the airline or airport, follow the links on this page or leave your messages on the pages of the corresponding airlines of the world, airports, airplanes.

Recently Discussed Airlines, Airports, Airplanes

Blue Air

22 May 2019 Guest
They have now significantly increased the cost to add a bag at a later date and also reduced time when you can check-in online, which is now based on the ticket type ie Light, Classic or Premium. Shame on you Blue Air
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AirAsia Zest

22 May 2019 CHIMCHIM
Good day! I just want to ask if an international organization ID is valid to present during flight?
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AirAsia

22 May 2019 MD
20th May - I experienced an error while booking AirAsia ticket from Bangalore to Manila . All details were able to fill successful , than it goes to payment , after payment deducted from my bank accounts .no booking It throws error page can't be displayed or not secure connection. From here starts real frustration how yo get money back & what do to next. To get money back need to fill eform , again this eform doesn't work in IE. Now filled eform from chrome from another pc, in the eform they require bank statement . But when I attached Bank statement & submitted , called customer care to know status of ticket they mentioned resumit with attachment,I did resubmit. Again same issue no attachment. I asked customer care executive alternative ,said no alternative . Than I waited in call for nearly 60 mins , call center discussed at there end . Came up with email I'd , I shared the attachment via mail. Now I need to wait for my money for 7 days to long period to hold money for technical issue at AirAsia end. Couple of issue here with whole process- Technical errors after payment deducted , no booking - Airline need to take responsibility for whole follow up. Rectify in future. Technical errors are not handled properly with AirAsia website, they give solution to different browser , I have not seen a these kinds of problem with any other airlines , root cause analysis is required here. For refund they require Bank statement -bank statement has sensitive information i.e customer id & bank email I'd . Not comfortable to share this. When I share the reference no on which amount deducted ,y it's not acceptable. Refund processing time period too long. For customer complaint they asked me to use chat bot , this does not work in IE. Overall it's was my first experience. With AirAsia ...I can say it was one of worst. I hope you ll take this feedback seriously 🙏 and improve ..not to have another unsatisfied customer. Thanks Md
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Arik Air

22 May 2019 ASUQUO VICTOR
I booked a flight from ph to Lagos on 19th May 2019. I am yet to get an e-ticket confirmation booking number and my flight is this morning by 9am. Is arikair moving forward or backward. I do hope I dont have any issues with them.otherwise I will stop using them and ask for a refund Asuquo victor
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Cebu Pacific Air

22 May 2019 carol
I booked my ticket Via Credit card . After a couple days I received my SOA/Billing I notice that you charge me 4 times . But actually, One (1) I proceed to payment the three booking no OTP. How come that it charge to my account. As you notice, The same Information with Different date Because, Ive Tried to book but the System appear the message " hand tight" then try again, how come you deduct it to my Credit card. Im trying to Refund and submitted on aparil 29, 2019 on the Cebu Pacific Website. But until Now no response or No money return it back To me . Please Help me to Return back . I Have many transaction to Cebu pac But I never encounter this kind of problem . I went so smoothly . Please take a look for this matter . Reference number : VB58XI , GK415E, EIHZHK
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Rwandair

22 May 2019 Anshula Agnihotri
Mine and my husbands baggage got delayed by 5 days in South Africa on 17Dec 2017 and havent been compensated yet and was just handed over 80$ for one person on May 2019 What kind of a compensation is that?
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Cessna 402

21 May 2019 pipsotj
!!!!!
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Ryanair

21 May 2019 Guest
Guest : Why can I not put my sons year of birth into check-in on Ryanair. He is born 2003 and it only goes to 2002. I booked him on as a Mr.
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Malindo Air

19 May 2019 Guest
I want to change the gender of both passenger from Mr to Miss Booking Refrence (PNR) : AUFNLQ
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Saudia

19 May 2019 Guest
how can i change flight on saudia airlines via e ticket online please help. it needs authentication code
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Scoot

19 May 2019 Guest
I have just spent hours trying to figure out the damn scoot website. I wanted to pay using my Krisflyer miles but they wouldn't let me. LIKE WHAT. They say that it's only possible if we pay fully using miles and you cannot combine by cash. So i changed it and try to buy it one way. But still its not possible
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Sunwing Airlines

17 May 2019 Guest
Eastern airways boing 767 seat map on Sunwing flight?
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Dammam King Fahd International Airport

17 May 2019 Guest
How to size allowed led tv
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Malaysia Airlines

16 May 2019 Guest
Hi, I tried to book a ticket with Malaysian Airlines and when i did the payment, this message came up: A payment transaction is already in progress. Please contact your travel agency or try again in a few minutes. (66708) Does this means the booking failed?
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Etihad Airways

15 May 2019 EtihadHelp
Patrick treacy : Hi my bag went missing on 12 April Dublin to Sydney. EY454 and AUHEY42 Ref no. SYDEY14024 Treacy Please contact me as I havent heard anything in two weeks. Contact number is +353 87 069 4958. Email treacyjoan2@yahoo.ie Hi Patrick, we are sorry to see your bag is missing. We will contact our tracing teams to check for updates on this case. We will also ask our baggage claims team to file a case for you and provide you the letter for your insurance to the email address you sent here. If you would like to follow up on that with the team directly please write to baggageclaims@etihad.ae. *Max
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Sky Airline

15 May 2019 Elizabeth Gremminger
I paid for a flight from Lima to Rio in April 9th for May 29th but was never sent a confirmation email.
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EasyJet

06 May 2019 Guest
Easy jet ..have left a friend in her 70s stranded in Berlin with only GBP6 .31 to her name .no credit cards .she puts her hands up to foolishly not checking her purse was in her hand bag before getting off flight ex LGW to BERLIN .But at customs she realised .customs called on her behave and advised her to go to baggage reclaim.somebody would meet her .nobody did ..she went to easy jet desk sat there for a few hours .then told to go to hotel .lucky she had a app on phone for cab that has a cc on file . Still no info this morning if found or a search was done .she called the help line it was a centre in Poland ... Come on easy jet contact your Berlin staff tell them to have a bit of care for thus lady .they should have details . I'm not very impressed with the customer service here.
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Royal Air Maroc

04 May 2019 Guest
Since last April 21, I filled claim form at Marrakesh Airport- I have not received any messages from Airlines regarding my delayed (Lost) luggage. What a shame. I was visiting Marrakesh only for 5 days and already departed to my country on April 27. Now, I have almost no hope that I will get my luggage back.
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VietJet Air

03 May 2019 Guest
HA HA, I got scammed too. A fried of mine got scammed a month ago. I thought he must have misunderstood the situation, but I was wrong. Vietjet had triple charged his card and provided no ticket confirmation. His bank stuck him with the bill. Today, the same thing happened to me. The website was down, so I tried the app. The app gave me three decline messages, so I tried again three times. And this is where they got me. They charged my card three times, yet I received no confirmation email. How did I learn of the deception? I learned about it when I called my bank to complain that card had been denied. The bank agent told me that it had not been declined. It had been charged three times. When I asked what could be done, Bank of America said, wait until it actually posts and they would see what they could do. The charges are only pending now. I explained that no fool would purchase three tickets one minute apart from each other on the same flight for the same passenger. It's impossible to sit in three seats at one time. The bank said wait and see. Looking at the posts in this forum, this is not going to turn out well.
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Lagos Murtala Muhammed International Airport

03 May 2019 Gohar
Hi l am interested to learn wheather you a flight from your airport in lagos to London Heathrow on Tuesday 7th May 2019 . Airline KLM flight AC 2505 . I would appreciate if can confirm if this is genuine
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Eastar Jet

03 May 2019 Digna M De Los Reyes
We booked our flight from Tokyo Narita to Seoul, South Korea (FLT 606) BOOKING #59215798: FLIGHT Date: Fri, May 24, 2019 We would like to request for the correction of name in our booking: Name: Change from Nilo Milar to Nilo Millar (should be double l)
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Jeju Air

02 May 2019 SG-Drew
Hi, I would like to seek some advise. I have make a booking (on 1 May 2019) from Jejuair.net for flight between Seoul & Jeju (Travel in Sept). However, I have not receive any email from JejuAir. Is that normal because I used a guest login to purchase the airticket ? From their website using my Booking ID (Y2Y_ _), I already seen that I have the 10 digit Air Ticket Information for the flight. Does this mean that my flight is confirm ? Andrew Singapore
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Sky Express

02 May 2019 Guest
Sky Express Airlines cancelled my flight ATH-ZTH at 17/5/19. I sent emails to Call Center, Commercial and Sales team 6 days ago. Anyone doesn't answer at all!
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Air Macau

25 April 2019 Guest
[QUOTE] N.GOVINDARAJAN : DEAR SIRS, WE REQUEST YOU TO PL PROVIDE US THE CONTACT DETAILS OF THE CARGO GROUND HANDLING AGENT AT MAA (CHENNAI - INDIA) WE ARE EXPECTING THE CONSIGNMENT THROUGH YOUR AIRLINES.
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Air Panama

23 April 2019 Guest
The phone number on the Air Panama website is incorrect. Can someone please give me the correct number for reservations? THank you
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Turkish Airlines

19 April 2019 Kay
I will not beg for my refund!! DESPITE MANY ATTEMPTS TO GET a resolution from Turkish tripe thieves airline and money grabbers!!! Pathetic law and pathetic practices and rude customer service and rubbish policies!!
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Karachi Jinnah International Airport

19 April 2019 Guest
keep it up. Its very useful for the passenger www.800-customerservicenumber.com/...
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Jet2.com

18 April 2019 Guest
I have boarding pass with miss instead of Mrs....what shall I do?
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China Eastern Airlines

18 April 2019 Joe Baltus
Recently booked flight. You contacted me after my purchase needing to change my itinerary. Changes were made, everything good . Now I am 3 weeks from departure and I do not have a full itinerary- you omitted my departure times on new itinerary. Myconf# is NCJMER . Have called your # 3 times and you have dropped my call when holding. Not too pleased right now. Hope you all contact me. This is my first business with you. CALL ME.
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Shaheen Air International

17 April 2019 Agency
Since last year of MAy we have been trying to receive the amount which we paid Shaheen Air since they close all thier flight from DXB but there is no one to give us any response. today we have visited their regon office that office manager informed us that so many agencies already filed complain to policy for the same so we can! How unprofessional manner is it! how we can receive our money ?
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Emirates

14 April 2019 Jan
Recently spent a lot of money on 2 business class flights from Sydney to London return, and when my friend decided to gift me her miles as she wouldnt be using them, Emirates charged me 1300 plus dollars to transfer the miles to me. Does anyone else think this is a crooked scam
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T'way Airlines

11 April 2019 Guest
Hi, I purchased ticket via T'way Airlines official website and it was credited on my credit card. But no itinerary was sent and I did not know my reservation number at all. Anybody know how to solve this problem??
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Small Planet Airlines

08 April 2019 Guest
Worked for them a few years back the planet is a much safer place with them out the way shocking safety inbound there 737s a320s
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Luxair

08 April 2019 Guest
08 04 2019 WHY LUXAIR IS NOT GROUNDING ITS BOEING 737- 800 ? WAITING FOR A DISASTER TO HAPPEN Disappointed Customer
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Atlasglobal

04 April 2019 Guest
My family and I never fly by Atlasglobal any more because first, they not only aren't conscientious but also they do not feel responsible. We arrived at the front of Atlasglobal counter at the airport 120 minutes before the flight but surprisingly the counter was closed.
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Southwest Airlines

04 April 2019 Edwin Corder
What is our country code? Trying to make reservations and totally lost.
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Korean Air

02 April 2019 Guest
Korean air is a good airline in Asia in general. What I like the most about this airline is its pretty good food. www.koreanair.com/
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Wizz Air

27 March 2019 Alex
Do not spent money for priority boarding in Milan. They mix all together, see picture
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Denim Air

26 March 2019 Dr. Mohamed Younes
Dears, We need to import a radioactive source barrel from Moscow to Libya (Mitiga airport or Tripoli airport) to our customer in Libya, Burj cement plant, the owner is Arab Union Contracting Company (AUCC), So please advice how we can do it in a professional way, and the estimated cost Please note: Import license will be available when we agree on shipping details. Our source is fully isolated and secured based on international standard. Appreciate your quick response, Kind Regards,
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Lion Airlines

24 March 2019 Guest
John : I filled in wrong passport number when i book ticket. Can i change the passport number??
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Accra Kotoka International Airport

23 March 2019 Guest
are E ticket acceptable Guest : Can my girlfriend use an eticket to travel from Kotoka International Airport to Orlando International Airport?
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SAS - Scandinavian Airlines

07 March 2019 Estephanie Hårstad
we are going to claim to this company for our inconveinience..
 
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Pegasus Airlines

06 March 2019 Guest
Hello. I lost my luggage with Pegasus Airline 1 month ago. after 21 days they sent me an email saying that I can start the process for compensation. However I sent them the content list of my luggage, they offered me a very very low price for the refund that does not make any sense and they told me or I should accept the offered price, or they will search for the luggage again. I think I need to start a legal action. Does anybody know how I can proceed?
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Kuwait International Airport

02 March 2019 Guest
Ms. Farida Sayed : Dear Sir, Myself Farida Sayed w/o Abdul Hamid Mainuddin Shaiyad, located at Mumbai, India. I am writing this letter to enquire about my husband details, who has left the India to join the opportunity in kuwait International airport. Now it's being more than four months now am unable to reach him as am not having any details of him with us. Also, we fails to get any revert on mail as well. Am worried about him and want your help. As am not aware the HR contact details with me, am writing this mail to you. Requesting you to forward my concern to respective team which will help me to trace out the details of my husband. Please help me in my difficulties. Thanking you and looking forward to a prompt reply from your side. My Husband's Passport Details are : Name:Mr Abdul Hamid Mainuddin Shaiyad Passport No: L1164200 Date of Birth: 06/04/1982 Nationality: Indian Thanks & Regards, Farida Sayed farida19@gmail.com
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Norwegian Air Shuttle

02 March 2019 ched
Looking for someone who used norwegian air flight from Newark EWR airport to Rome Italy Flight DY7194 on the 13th of January 2019, or a video of the incident between passengers, that took place at the terminal B when the boarding started. That will be a great help
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Jeddah King Abdulaziz International Airport

28 February 2019 Raj
I reach jedah airport 21/2/19 at 00:55 Came out and go to money exchange shop and exchange money and left or stolen my Iphone 7 plus on money exchange counter and went my makah hotel through taxi which breaking law to board more pasenger to make more money ,when I realise iost my phone then next day time I came air port to report it so they see CCTV but no one did nothing so I waist taxi money too to come back air port hoping find my phone . On return journey 27/2/19 I came early morning airport to inquire my flight time the person on information desk give me wrong I formation to swing my flight going 2:10 afternoon to Istanbul then London I double check from.him may b 2:10 mean early morning but he said 2:10 mean afternoon time so I wait then later on after few hour I went again on counter to inquire my flight time this time other person there he did me I miss my flight which go 2:10 morning not afternoon so I have to spend money again buy new ticket for Saudi air line to Heathrow so I lost phone I missed plane
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Airbus A220-100

09 February 2019 Guest
Fuel capacity? Why does it need to be inquired about? It should be a listed specification!
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Myanmar National Airlines

27 January 2019 David
I would like to know if the Yangon to Phuket flights are now operational? If operational can you tell me what days of the week are the flights as well as times of flights both ways. Cheers David My email is hsewaugh@yahoo.com
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