Airline and Airport Discussion Forum

Barry : I arrived in JFK on Monday. My bag did not make it. Filed a claim form with Airberlin rep at the baggage claim area. Took photo of form along with boarding pass and claim form. Have heard nothing. Called the number they gave me and once was able to leave a message. Rest of the time just get a message that the voicemail box is full. How look do I have to wait before I can file a formal complaint. How do I do so? I must have been on the same flight, same exact story, still no word and no way of getting thru.....

Nothing more and nothing less than FRAUDULENT !!! IS LATAM AIRLINES ENGAGED IN CRIMINAL FRAUD ? How many other FREQUENT FLYERS ARE BEING CHEATED ???? LATAM changed its points accumulation rules for 2017 for tickets purchased in 2017. Those of us who purchased tickets in 2016 for 2017 flights should earn points on those flights according to the 2016 rules AS LATAM PROMISED. In my case, LATAM arbitrarily changed my Etkt number for a June 2017 flight purchased in December 2016. I made no change to this reservation of any kind. I just consulted my LATAM Multiplus account and was shocked to see that instead of accumulating the expected 11,414 points TOTAL : 1,414 points for the ASU to GRU segment and 10,000 points for the GRU to MIA segment. Instead, only 444 points and 1,539 points show. These point(s) accumulations do not match any accumulation rules; old or new. LATAM has cheated me out of 9,431 points. ** If anyone else has been cheated, please contact me. I would like to initiate a class-action civil suit and file Criminal Fraud Charges if this can be established to be a common practice of LATAM Airlines. No doubt the doings of highly disreputable LAN personnel - but none-the-less LATAM, now. ALSO if there are other LATAM Fidelidade Gold and Platinum Level frequent flyers who have been abused at the Miami Airport, I would like to hear fr om you. I have routinely been subjected top attempts to EXTORT MONEY from me as LAN personnel pretend they do not know what the weight lim its are for baggage for tickets purchased in 2016 and/or pretend they do not know that Fidelidade PLATINUM clients get 2 extra bags on international flights thru Brazil.

During booking there is a note : Tourist visa not allowed for one way booking for Malindo airways. What does this mean ? I am an Indian . The booking is for return flight from SGN airport to DEL airport via KUL.

Why garuda indonesia change the type of aircraft for cgk hkg route ? GA 860... from A332 change to B737 on sept 2017.... can someone pls advise ...

Sucks

I am trying to find out when the Jones family is coming to Pittsburgh the are going to AL so please help me find out

The best at ema

Awfull Customer Services, no Information about reason of delay in flight from Kopenhagen to Helsinki. 2 Hours delay, plus one hour waiting in plane. No water for economy class, even there were a lot of kids in board. We could here from Business class the Stewardess: Do you want more Champagne? Some more water? Economy class people didnt existe for them. Than arriving in this province town Kopenhagen at 01.00 in the morning. No Metro, no Bus, off course FINN AIR was Not able to organise ONE SINGLE BUS to the Center of Helsinki. UNBELIEVEBEL. Endless waiting for Taxi. Never again with this third world Airline

Hi i wish to follow up two lost baggage a suitcase,and abox which had meeting documents

Email address Michaelwarry @95gmail.com. sir /mam i am inquiring about the price of your APD.AIR PORT DUTY TAX. HOW MUCH IS THE APD ON TOP OF THE PLANE TICKET PRICE FROM LAGOS TO SAND DIEGO CALIFORNIA USA PLEASE.

Booked to fly with my friend from Luton to Paris Orly about 6 months in advance (to avoid stress nearer the time). Then out of nowhere about 1 month before our trip, we recieve an email saying our flights both ways had been cancelled - zero explanation. Had to endure lengthy process to apply for a refund - only to be told that we wont recieve said refun for 4-6 weeks - despite their website claming refunds on cancelled flights should be recieved within 7 days! Was catastrophic as we are both not well off students and needed that refund to pay for the now far more expensive new flights. Going in three says and still havent recieved refund. Absolute joke and am now going to be visiting the much cheaper areas in paris. Oh and they are completely inaccessible over the telephone. Such a con.

Dear colleagues! Kindly request you to sink on accountancy receivable for overflight of Azerbaijan airspace . Otherwise our airspace will be closed for your overflights. NOV/2013- 470,88 USD DEC/2013- 1 442,92 USD MAY/2014- 291,24 USD JUL/2014- 860,08 USD FEB/2017- 187,19 USD Accountance for “BERKUT AIR” (code – BEK) is 3 252,31 USD. Kindly request you to consider question about offset of debt and transfer above sum to IATA’s account at the earliest possible date. Waiting for your urgent replay. Best regards, Billing group AZERAERONAVIGATION SHAFIQA ALIYEVA Tel: + 99412 497 26 31

Hi, I am a new user and I am too curious to know more about Oman airline tickets booking, I simply found this website:- oman-air.net/ when I was searching, it's recommended by friends of mine, maybe someone help me to get more information and get me out of problems, thanks in advance.

Guest : Faisal Khalid : I am purchasing a ticket for my family member on airblue website by my debit card and ia am not traveling. What kind of form my family members will need to travel on my debit card purchase? I booked a ticket for my colleague using my credit card, and he was travelling because his mother was hospitalized. I gave him an authorization letter with a copy of my credit card, but they did not allow him to board. They want me to go there in person with my credit card and id card. Now that poor guy is running behind Air Blue for the refund. Guest : Faisal Khalid : I am purchasing a ticket for my family member on airblue website by my debit card and ia am not traveling. What kind of form my family members will need to travel on my debit card purchase? I booked a ticket for my colleague using my credit card, and he was travelling because his mother was hospitalized. I gave him an authorization letter with a copy of my credit card, but they did not allow him to board. They want me to go there in person with my credit card and id card. Now that poor guy is running behind Air Blue for the refund.

You should have worn the helmet because Muslims cover their faces La_kotanator : Just wondering.... I am flying from Australia to Europe with EMARITES, and want to bring my motorbike helmet with me as I will be living there for a year. I can't find anything on the website and I just get the "would you wear a helmet inside a petrol station? Then no you can't wear one on the plane". I don't want to wear it on the plane! I want to bring it as carry on in a helmet bag. Does anyone have experience (good or bad) with bringing a motorbike helmet as carry on with Emarites?

I am Thinking to relocate to Brazil and need to have information on how to transport animals. I have 2 dogs a bull terrier and a golden retriever and a cat. I need to get them to Rio Brazil. Could you let me know whether Edelweiss as a carrier will transport animals. If yes pls advise specs on transport boxes and any other relevant point. Thanks Kaikoo C Lalkala Baerenholzstrasse 8 8537 Nussbaumen Tel 079 408 17 65 email: kcl@musiktraum.ch

This is the worst airline I have experienced. I flew from.Abuja to Lagos on 21st June 2017. I was supposed to fly Lagos to Banjul but was told at check-in that Arik cancelled all flights to Banjul since last week. No one contacted me and I was stranded in Lagos. I had to pay n7k for a hotel and an extra n38,250 for the additional cost of another flight with Mid Africa airline leaving on Thursday 22nd at 4pm. Whilst Arik office staff at the international airport acknowledged Ariks mistake, giving me a full refund - I want compensation for the n45,250 cost incurred due to the ticket I had to buy and the hotel stay. I sent emails to that effect using the two email addresses given - talktous and arikcustomerrelations. Both emails bounced back! I want a current and correct email to express my disgust, anger and disappointed at the horrendous manner Arik has treated a British citizen traveller. I want satisfaction and expect to be compensated by Arik. Please forward a current and correct email for Arik to afina1960@yahoo.co.uk.

Hello I have an only 3 hour transit in Brunei and will ofcoarse be staying in the terminal to board my next flight, would the 6 month passport validity rule still apply for me?

Booked a flight 10 months ago also Perth to Athens $2500 2 tickets. , they screwed around so much with my flights that they offered me a refund which I decided to take. I was told it would take 6 to 8 weeks it is new 10 weeks and counting. I do speak with them and they promise to send emails to confirm my cancellation and that the refund is being processed but I would love to hear from anyone who has got a refund because I have a bad feeling about this and don't know who I can go to to get legal help

I have been waiting for nearly one year for our compensation for delayed flight that was delayed for seven and half hrs .at manchester they just take the p,,,

Guest : Just to add I did not post the original comment so there may be other sources of this info Guest : I contacted United and they confirmed that Bankruptcy was being reviewed.. although Silver haven't confirmed when I e-mailed them. Guest : Get your money back ASAP!, Silver just filed for bankruptcy protection and they Can now keep your money. Can you supply the source of this information. I can't find any reference to their filing for bankruptcy protection. Please share URL. Thanks

I wonder to know if Wing Air fly from Makasar to Rantepsu or Masamba? I and my Ducth colleagues would like to visit Luwu on 7 July and back on 10 July. Would appreciate if Wing Air can advise. Kind regards, Abduh

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hi T'way my booking reference number is JD26R8. i would like to cancel our flight since we're not able to get our korean visa. i'm asking for your help in this matter. i am from the Philippines. my email is elainemaluto@gmail.com

Dear All, I am BA customer. I fly with the BA Company since I was 2 years old. Something major is happening that is damaging this business 1. The British air host are very rude in the way they reply to the customers. There is a huge difference between the British, as they feel they are superior and should not reply to the customers' requests, and the other air host from other countries 2. You have suddenly changed your services for short flights. For example, the trips from London to Glasgow, you used to offer proper food, then you have reduced to be biscuits and nuts and very recently nothing. What is the difference between this big name airline that was ranked as one of the best and other cheap low ranked airlines?