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 ⇒  ⇒ Malawian Airlines


Malawian Airlines Discussion

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13 May 2018 03:05:00 SU535

This is not the Malawian Airlines carrier' site here, but the discussions on the services of the Malawian Airlines. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

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31 July 2017 11:07:00 Emily Dinhira

To whom this may concern Dear Sir/Madam I was booked on a Malawian air Line fr om Johannesburg to Lilongwe via Blantyre, departing on the 14th of July and returning on the 23rd of July. This was not my first time to Fly into Malawi, Have always experienced Malawi as the warm heart of Africa indeed, its people, the atmosphere and the Warm welcome at their airports until my returning at Kamuzu international airport on the 23rd of July 2017. My Surname was wrongly spellt, wrote back asking them to correct and never heard from them, on the 14th I was at the airport early in case I would run into to problems checking in, I did not have any problems so I thought this was fixed. On my day of return from Malawi on the 23rd, at the check in counter i was told unfortunately I Couldn't as I needed to correct the spelling error. I asked what needed to be done as i did not have access to call or internet and time was running out and could not afford to miss my Fight, this was when a Mrs Evelyn Govati/Gorati was very rude. She was not helpful at all. She told me not to talk to her as she did not issue the ticket... while that may have been true the attitude in which it was done with was what shocked me. I tried to explain that their agent from Joburg made a mistake in checking me in without picking up the mistake, I was in a better position to follow it up from the South African side.....I was told they did me favor in Joburg and she was not going to help or do me the same favour. I was under the impression that it had been sorted. not that they had done me a favor .....I then told Evelyn that I was going to complain about the service I had received.....I was then taken to a counter wh ere i needed to explain why i was going to complain about the service...it took another while and all I could d was plead with both Charity and Evelyn to let me go as I did not want miss my flight and that they would get my complaint....they let me go... As I was just about to board a more senior staff member can and took my passport and boarding ticket and told me I was threatening his stuff and I needed to correct my name, I needed to pay US$100-00. I had to again tell this guy I did not threaten anyone, all I did was to tell Evelyn i was going to complain about the service i received at the check in counter, I was again held back....had to again explain about their agent that did not pick this error and checked me in anyway in Joburg.... The warm heart of Africa was indeed not experienced at all at the checking in counter with Ms Evelyn.... she did not display public relations and was not helpful at all . She could still politely refer met the Malawi airline counter.....Fly Malawi air again, maybe , maybe not... Sincerely Emily edinhira@petra.co.za

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18 July 2014 03:07:00 Caroline

hi am requesting if the following person is working for this company Robert kalawa captain must have joined less than 2months ago please reply since he is owing and on the run here in Kenya it will be mY pleasure to hear from you thanks

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