Air Serbia Discussion

02 November 2017 05:11:00 Elie

I would like to write about my experience with Airserbia. On 11 sept 2017 my flight was delayed from Beirut tp Paris for more than 1 hour, I have lost my connection to Paris in Belgrade. However, I have been transferred to Slovenia with more than 6 hours of delay. I have also lost my train in Paris, and had to pay for another ticket. My baggage were also delayed and they arrived after 4 day to me. The surprise I got ws that my baggage was also damaged. I asked the company for a refund of my ticket of my flight and I also asked for an attestation from the company for the delay of the flight and the damage of the my bagages. Till now the company did not even answer. However, during the flight, if you ask for a pillow or a blanket, you will get an aggressive answer from the personal telling you that it is only for the business class. When the person beside me asked for a cup of water, he also was answered by an aggressive way telling him that they need first to serve the business class and come back to him. This is the last time I take this flight and I never recommend.

07 September 2015 10:09:00 Guest

I have travelled with Air Serbia many times and I have never had any bad experiences.

05 April 2015 04:04:00 Guest

Hello to serbian airlines.ı want to learn if you have flying from sofia to istanbul in nowember 2015.ı couldn t find it in your wrbsite.if you have please send me knowladge what days in nowember 2015 .thanx.ı will wait for your answer.my email adtess is murat_kizilok@windowslive.com.

04 March 2015 03:03:00 Mike

Since 3 months I'm claiming to get reimbursement for damaged luggage. They reply twice that its in progress but nothing is happening since such long time. There is no telephone number to call and ask about status - simply they are avoiding responsibilities. This was my first and last flight with them. NOT PROFESSIONAL!

19 January 2015 04:01:00 Guest

Hi, When the ticket is taken, the bill and ticket is sent to e mail?

11 January 2015 05:01:00 Zorica

I thank the Danica Jovanovic,Silvana Dokic,Sasa Jovanovic,Ivana Sretenovic and Marina Despotovic you were wonderful and I will remember their trip thanks to you and your kindness very long. You've traveler further Zorica Sarcineli.

13 October 2014 09:10:00 Voja

I was flying Air Serbia twice this year. I am very satisfied with the service of the company. The service is excellent the cabin staff professional, but have yet to solve the problems of lost baggage of transit passengers. My experience was great and again I will fly this company.

13 October 2014 05:10:00 Michele

I strongly suggest to avoid Airserbia. I had so many trouble with them, they lost my luggage for 9 days (i've received it when I was already back home) letting me without any clothes during my vacation. On the flight back the first flight was so late that I've lost my connection flight, but this is was the problem, the main issue was the poor ground airSerbia service, nearly 200 people were let without any info, water and food for more than 10 hours. Now, it's 2 months I'm try to get in contact with their claim department, but without any luck, they do not respond to the many emails I've sent them or at the phone. VERY BAD SERVICE!!! AIRSERBIA IS THE WORST AIRLINE I'VE EVER BEEN!!

06 August 2014 10:08:00 Henrik

We lost 2 out of 3 items when going from copenhagen via belgrad to bucarest. Both flights delayed...

17 June 2014 09:06:00 Guest

ICAO code: Old: JAT New: ASL

17 October 2012 12:10:00 radhakrishnapillai

i ned to ext my ticket my dep date 21 october flight no 556 i want ext my tkt 02 11 2012 my service no 5892082725068c2 pls ext to 02 11 2012 nest give my cohin no tns

14 September 2011 03:09:00 Guest

JAT Airways doesnt have A319...just ATR and B733