This is to acknowledge with great appreciations for the kindness and goodwill extended to a senior couple facing a dreadful 24-hour trip to their destinations on February 12, 2018 on Flight 12 from Chicago to Manila. We are referring in particular to Ms. Julia Schneider who made all the stops to satisfy our needs. It is the devotion to her duty at the check-in counter at O’Hare Airport in Chicago that made our trip takes a pleasant shape, and a good start.
Mr. and Mrs. W.O. Natividad