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Eastar Jet Discussion

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Messages 1 - 22 of 82
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16 January 2018 Narissara

I checked in at Suvanabhumi Airport in Bangkok on 27th December 2017, to fly to Seoul. I was asked to show return ticket which was fine with me. My return ticket was Seoul-Kaohsiung on 1 Jan 18, then Kaohsiung-BKK on 3 Jan 18. The ground staff started to be rude to me when he saw my return flights, he said under the airline's policy I was not allowed to fly because I should come back to Thailand straight from Seoul, not from any other countries. I was stunned because from my 10 years traveling I have never heard of that before, he then said it's the policy of Eastar. I insisted it's not because I flew with Eastar before (a few times) and to and form different destinations, which I never had any problem. he then requsted to see all of my money which I was bringing to the trip. after 10 mins he returned passport to me and didn't even say sorry (plus being so rude the whole time, he also covered his name not to let me see!!) there are better ways to inspect passengers, or at least end it with apologizing or thank you for our cooperation than giving this shocking scene! or if Eastar doesn't want to sell One Way ticket, you shouldn't give an option on the website.

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08 January 2018 Guest

Hi, I am having trouble to change my membership ID as requested by eastarjet with error "Failed to change membership ID". Please assist to check because I am not able to view my booking list.

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04 December 2017 Intan Ismail

Hi, When ticketing will open for May 2018? Thanks.

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21 November 2017 Ming

Hi, I need urgent help to book ticket. Can please call me at +6012 635 9339

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24 October 2017 Sayed Mohamed Saleh

I have forgotten my reading glasses and my favourite book (brave new world) . Flight ZE 603 from inchon Seould on the Tuesday 24th /10/2017

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21 October 2017 Guest

Guest : Htet Htet Wai : Hi . I have bought the ticket from you 9 December 2016 to go Jeju from Gimpo . But I haven't get any email or notification from you . I would like to know that my booking is successful or not . Pls reply me to my email htethtetwai84@gmail.com . Please reply back to me as soon as possible . Thanks Hey. I have the sane prob as you. I dont whether the prob is on their side or maybe ive put in wrong email add. So yours have been solved? Thank . Please email me bcs this is urgent. Thank u so much. mylinekakao@gmail.com I have the same prob, please let me know how to solve it & please email me at nuarsita691@gmail.com. Thank you.

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16 October 2017 Kamran

I want to buy ticket from ICN to BKK. I have next flight of PIA to my home country Pakistan. I will get my next boarding pass in transit area. I don't have Thailand visa. So, will you allow me to board for this journey without Thai VISA?

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12 October 2017 Guest

Im cancelling a flight frm eastar jet bt while trying to get refund, apparently im unable to click on any of the method of payment(for refund). Huh?

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05 September 2017 MarianiEli

I have booked a flight from seoul gimpo to jeju with reference number D3NF8S and from jeju to seoul gimpo with reference code D9WHFQ. I booked Online with TRIPSTA travel agent. I want to checked my booking are confirmed or not and if i want to webcheck in...i need to sign in as a member on eastarjet website. The problem is, i can not sign in because i,m from Indonesia and there is No. Indonesia phone number on the list. and the phone number is a mandatory. i have emailed to the Tripsta and No. one help me. Please somebody help. I,m desperete here. because i already booked a hotel and transportation on jeju Island. i need to know my flight are confirmed or no. thank you

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14 August 2017 * Person

I have not been able to get in contact with anyone from Eastar jet even after writing several emails and making phone calls. No one has responded to me about a refund owed to me.

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07 August 2017 Guest

ÙUnable to book the flt. fake airlines no customer care ph#

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31 July 2017 Ebie Cyril napa

I'm trying to book a flight from incheon to Bangkok on your site but I can't because it won't validate my credit card (visa) and Samsung check (sc) card information and forwards me to a site with just Korean and I don't understand fully what to do. Please help me I wanna fly out tomorrow night. Thanks

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06 July 2017 Mel

EastarJet Flight schedule for November 2017 please!!

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05 July 2017 Guest

Hi I booked my ticket with Eastarjet yesterday but didn't receive any confirmation or anything. My flight is just around the corner so it would be nice if someone could help me xx

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30 May 2017 Trenton Adams

I have flight booked for ZE614 June 1st Osaka to Seoul at 16:30 and would like to Change for earlier flight. Is that possible?

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30 May 2017 Guest

I made payment with debit card, when is the refund transferred to my bank account.my booking s9n76d

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12 May 2017 Guest

I've attempted to make a booking 5 times and it keeps crashing on the last payment part and goes back to the beginning. How do I make my booking???? Thank you, Georgia

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09 May 2017 Guest

Guest : Dear Customer Service I had made a mistake in my booking. Instead of flying from Jeju back to Seoul, I need to fly to Busan on 24 April. Could you advise the following please: - The booking is return tickets (To and Fro Gimpo Airport and Jeju Airport) - How do I chance the flight from Jeju to Busan? - What is the charge fee if I have to pay? - How long does it take to refund? Thank you Hi, I have the same problem as you know. What did they say?

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05 May 2017 Guest

unable to reach the customer service number // pathetic service in terms of CS

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01 May 2017 Guest

Guest : Guest : Hi Customer Service! I just booked a ticket with Eastar Jet. There is some problem with my name, just one letter different . The "Binte" supposed to be "Binti". I wrongly put 'e' instead of 'i'. Please advise. Hi was there any luck on this issue? I have made the same mistake as well... my email address is cyprus68@hotmail.com do you solved this problem? I made similar mistake.. i didn't put 'binti' on my booking information. Do i need to buy another ticket?

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15 April 2017 Guest

Htet Htet Wai : Hi . I have bought the ticket from you 9 December 2016 to go Jeju from Gimpo . But I haven't get any email or notification from you . I would like to know that my booking is successful or not . Pls reply me to my email htethtetwai84@gmail.com . Please reply back to me as soon as possible . Thanks Hey. I have the sane prob as you. I dont whether the prob is on their side or maybe ive put in wrong email add. So yours have been solved? Thank . Please email me bcs this is urgent. Thank u so much. mylinekakao@gmail.com

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15 April 2017 Guest

Hello . I book a fligh to jeju last january and i didnt receive any booking confirmation yet. I was trying to figure out what is the problem and i think it might be because of wrong email address i typed. Can anyone help me? I really need to contact eastar jet to figure out what is the problem because my card has been charged for it and the flight date is just around the corner. Scared wont be able to board the flight.

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Messages 1 - 22 of 82
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