Dear Sir or Madam,
My family and I flew with the airline SunExpress to Hurghada on 08.07.2017 (Flight XG 4991 - seat 26 E), unfortunately we have on a board for children (Kids FlySafe CARES).
Our airline could not help us, can you help us?
I hope you understand me ...
answermail firstname.lastname@example.org please
07.10.2015 l flight to hurghada istanbul and istanbul adana.
at the check in desk there is boy,
my luggage was 25 kg. maximum must be 20 kg.
he said 1 kg 8 dollar. so l have to pay 40 dollar.
but they wanted fr om me 80 dollar. they wanted from me extra money.
l didnt give this money than they didnt put my bag in airplane.
now l m in turkey my luggage in hurghada.
they theft my luggage.
this guy and his friend wanted from me extra money.l did not pay and they did not give my luggage
why they want extra money?
5 kg 40 dollars
why they want 80 dollars from me
now l dont know wh ere is my bag.
my bag in hurghada but who took my bag.
now my bag in hurghada? who will take my bag?
who theft my luggage? why they didnt give my luggage.
I lost my purple jacket (Boss) in the international airport in Hurgahda on January 1st at 3 PM.
If found please contact me at E-mail: email@example.com or mobile phone +45 20330266.
Thanks in advance.