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HOME ⇒ Airline and Airport Discussion Forum ⇒ Jeddah King Abdulaziz International


Jeddah King Abdulaziz International Airport Discussion

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28 February 2019 11:02:00 Raj

I reach jedah airport 21/2/19 at 00:55 Came out and go to money exchange shop and exchange money and left or stolen my Iphone 7 plus on money exchange counter and went my makah hotel through taxi which breaking law to board more pasenger to make more money ,when I realise iost my phone then next day time I came air port to report it so they see CCTV but no one did nothing so I waist taxi money too to come back air port hoping find my phone . On return journey 27/2/19 I came early morning airport to inquire my flight time the person on information desk give me wrong I formation to swing my flight going 2:10 afternoon to Istanbul then London I double check from.him may b 2:10 mean early morning but he said 2:10 mean afternoon time so I wait then later on after few hour I went again on counter to inquire my flight time this time other person there he did me I miss my flight which go 2:10 morning not afternoon so I have to spend money again buy new ticket for Saudi air line to Heathrow so I lost phone I missed plane

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11 December 2018 10:12:00 AHMED SAIF

One of my friend's Mother-in-Law has been missing from the Jeddah Airport for the past two days (from the 9th of December). She was supposed to fly back to Sialkot via Salam Air (Enroute Muscat) but the co-passengers say that they have not seen her beyond the gate. Given below is the details: KUBRA BEEBI, Age: 41, W/o Muhammad Ayyoob, Sialkot

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23 October 2018 12:10:00 ANSAR JAN

I have lose the bag on Jeddah airport plz help us Black color bag on written name ANSAR JAN SV727 BLORA TAJ Plz cotect no 00966577282130

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21 October 2018 04:10:00 Guest

Worst service...very disappointing..I did not receive my luggage

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10 October 2018 04:10:00 Mohd asad

Sir my bag was taken at Jeddah Airport but not deliver to Delhi airport...I reached to Delhi on 1sep 2018. It was my hand bag but one crew member said that this bag would be delivered in laggage. Still I have not received my bag. My update number is 2613-4-0

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09 September 2018 04:09:00 Guest Princess Saud

I bought a ticket from Emirates to Jeddah, in 2017, I was denied my seat for not having a visa? It was not as if I was not known! The matter defamed my character, allowed for treason to surface, led to long-term stabd-off and also to my attaining g my identification papers. The lady that deterred my return found more time to misguide my life destiny and too, opened up more time for my private matters to be mismanaged by fraudulent overlay? Why do you deny me when the country is being so poorly framed by beauty and fraud? It is not your family that suffers but my paternal document beginning! Think: I should not even need a document! I am not a stranger but do qualify for pice investigation servicing PrincessYasmine AlSaud, daughter KAAAS 369telsa@gmail.com G+

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08 August 2018 05:08:00 Faiz ahmad

Haj pilgrims, they have arrived, can you tell that flight number Xi 5541 Shamim Ahmad

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18 July 2018 01:07:00 Guest

Is carton box banned in Jeddah International Airport.. Kindly advise. There is a rumor that it is banned.I have to fly to India by next week.

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09 June 2018 08:06:00 ISMAIL

Worst airport no seprate security check up facilities and imigration facilities for business class and first class passengers.

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13 May 2018 01:05:00 SU535

Mr. Jaunnoo Isham. based on your reply, you had contacted the the Turkish airline previously. This is not the Jeddah King Abdulaziz International Airportr site here, nor the air carrier site is here, but the discussions forum here. There is no flight information /e-ticket number / reservation on this air carrier in most comments. No one can reply without the correct and full data on the reservation or on the flight/destination. Such comments are not fair. In order to get the correct reply, kindly attach the reservation / booking number and produce date / fllight number / airports. Requests on refund must produce full name, reservation / eticket and email address in attachment. The reply can be handlled within 2-5 days by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

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01 April 2018 04:04:00 Jaunnoo Isham

Assalamoualaikoum. My baggage was lost on 29/03/2018. I came from Istanbul by flight TK0092. It's of black color, with tag number 0235574259, with name as Jaunnoo Isham. It contains all my clothing and I went to Mekkah already. There is also an Umrah tag of green color on the bag. I am staying in Mubark Hotel at Mubark Plaza, Mekkah. Anybody who can assist. Jazak Allah

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25 February 2018 01:02:00 Guest

Hi can any one tell me .dubai flight came or not yet plz I am waiting

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23 February 2018 06:02:00 Guest

On 22 Feb 2018; I have lost my important usb and keys due to unnecessary checking at this airport. Could not find any help to get it back. Sasimriz@yahoo.com

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03 February 2018 05:02:00 Guest

i was at airport today on 03/02/2018 i forget my bag at counter no. 44 i inform the airline they said wait your bag will b handed in flight ehen it was near to takeoff flight crewis said in next flight your bag will b handed over to you in Bahrin after reaching Bahrin the Gulf airways didint respind they refuse imtiyaz ahmad wani Newa Pulwama Kashmir India ph. no. +919697755525 email imtiyazici@gmail.com

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14 January 2018 03:01:00 basit

my bag have been changed.withen 2 days i am trying fone nambers of enquery every fun not working

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19 December 2017 12:12:00 JESSICA

Unbelievable. Non of the contact numbers available online connect. I have been trying to contact the airport for 5 days re my luggage that they did not load on to a flight.

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09 July 2017 03:07:00 Guest

Terrible! What the * is this * ! How can you call this an airport!

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14 April 2017 11:04:00 Angelica Ochoa

I firgot a black tube with a painting inside approx 45 cm, the las April 13 in the X-ray machine just before the duty free, I would like to find the way to recover it, some one know how can I contact directly the airport or lost and found objects ? I really appreciate your help! My email angelica8820@hotmail.com, thanks a lot

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05 April 2017 12:04:00 faisalabdalhadi

I lost my Igama in the Southern Terminal in king Abdulaziz International airport yesterday 4 April 2017 . I was travelling from Jeddah to Dammam . If you found my Igama please contract me on 0558117067

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04 February 2017 08:02:00 Mohamed Rafiq

I missed a wallet (brown colour Samsonite brand) with credit cards, airlines & hotels frequent flier cards, and personal id's. I was taking an Oman Air on 28th Jan at 19.45 hrs and missed the wallet near the wrapping section at the side of the entrance while re-packing my bags. I kindly request to inform if you find this anywhere in the terminal or in the lost & found section. My contact number +919841005050.

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05 January 2017 03:01:00 Muhamad Siraj

Lost my wallet at jeddah airport, brown colour with personal id and cash in it, if found please return to TM Fouzy tour agent of Singapore.

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04 January 2017 11:01:00 syeda khateebunnisa

jeddah airport workers just dont work properly they do not atend the customer properly becausr of their lazy work passenger missed flight and some passenger dint got their luggage after landing in bangalore we even missed our zamzam because of them not at all a good service i just hate the way they work

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12 September 2016 02:09:00 Guest

Lost one moto g3 phone of black color yesterday at the airport was having a break flight from new delhi to uk. Asked officers to help but not a single help was provided. If any info then please mail to ankitagemini1995@gmail.com

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28 August 2016 02:08:00 shahrukh

my lugguage not yet found at north terminal , while i called them no one giving me proper response, please inform what should we do

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18 July 2016 10:07:00 Ibraheem M. Al Jarallah

hello Please send us approval to accept two dogs. We have passenger by turkish airlines coming on 21.07.16 from Tajikistan Dushanbe to Istanbul-Istanbul Jeddah he have two dogs with him. turkish airlines in Tajikistan need confirmation from King Abdulaziz International Airport Jeddah accept passenger with his two dogs to come Jeddah airport. name of passenger BOLTAEV SHOKIRMR ticket NO: 235 1658386127. --best regarding Ibraheem M. Al Jarallah

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26 February 2016 09:02:00 Guest

very bad imigiration

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03 January 2016 06:01:00 SHAUOOR ANJUM

I shauoor travelled from hyderabad to jeddah via dubai...EK529 & EK 801 dubai jeddah....one piece baggage lost on arrival at jeddah....baggage section registered loss ref no DAH JEDEK38077.no information till date.have gone from mecca to airport paying 300 riyals...no updates as promised....nobody picks up calls at given no....baggage has new samsung A7 mobile packed....a camera samsung...medicines of wife who is diebetic clothes documents etc...needed urgently...kindly help...when to emirates office also which was closed at 1840.my contacts in india bhopal 00917748074373 / 7748074473...as per emirates now they say bag was loaded and unloaded in jeddah however till date didnot get it..have returned to india........pl assist..thnx

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10 December 2015 08:12:00 Cheung

I lost my wallet in waiting room of south Jeddah airport on Dec. 9th 2015. I hope someone can contact me if you got my wallet. Color: brown like coffee, with all my ygama, Chinese identity, and so on. Please call 0564280977 if you have any information.

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26 September 2015 11:09:00 Neha

I didnt receive my luggage from custom and on daily basis i am commuting from hotel to airport to collect my luggage. but now airport authority is not sure about my luggage. please tell me how i would be able to get my luggage please reply asap kindly mail me at sweetneha.mehra@gmail.com

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22 August 2015 03:08:00 Khurram Javed

On the morning of August 20,2015 I was travelling to New York from Jeddah when I lost two bags, one small American Tourister Trolley and one Coach bag with credit cards and documents aroubd security area. Please contact me uf yoy find them +966507884172, dockhurram@yahoo.com

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23 June 2015 10:06:00 Guest

There are three passengers are waiting their confirmation about departure from JEDDAH TO LAHORE. I have checked their PNRs which are confirmed, I am trying to contact them but their cell numbers are not replying. There PNRs are 64F7NQ, 64F7MQ & 64F7OE. Please help them to BOARD IN SV736 timely. Regards, Mobin Bhatti Lahore-Pakistan +92 321 3207518

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19 June 2015 03:06:00 Guest Hussain Sayyed

Dear Sir, My self Hussain Sayyed , I was travelling fr om Mumbai Maharashtra India To Jeddah on 3rd of JUNE 2015. when i was reach there i was lost my cell phone in Flight so i request you please tell me wh ere i can contact & how i will get my cell phone . Thanks & Regards Hussain Sayyed +919822215255

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21 May 2015 04:05:00 Guest

INVALID NUMBERS ON WEBSITES - OUTDATED INFORMATION

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06 March 2015 07:03:00 adeel

Sir. I want to know the procedure for taking luggage from airport. The matter is that my father and mother reached Jeddah airport on 05-03-2015 to perform Umrah. Their one luggage bag remained on Jeddah airport due to mistake. Kindly tell me the procedure for taking the bag by my father who is in Makkah. Your co-operation will be highly appreciated. My email id is engr.adeel04@yahoo.com

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17 January 2015 10:01:00 yusuf jamal payak

My luggage had been taken by worker n demanded bribe off 2000 riyal i refeused to pay it so they kept my luggage with them and had force me to sit in my flight ag 15.01.2015

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15 October 2014 08:10:00 Guest

air india service is too bad. every executive of air india they dont know any infiormation plz close this air india . they cant give service properly....

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30 September 2014 01:09:00 nisar ahmad

asslam o alikum plz help me airport informatiom

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07 May 2014 05:05:00 Fasil Raja - Guest

To the Duty Manager of King Abdulaziz International Airport RE: Saudia Arabia customer satisfaction feedback In the name of Allah, most beneficial most merciful Assalamulaikum, I am writing to you as the person in charge and the one with authority to change the situation. In sha Allah I have total conviction that after reading this note you will make the changes necessary to ensure a smooth process is adopted at your airport. I arrived at your airport on the 15th April 2014 at approximately 4:30am and did get past your passport control section until 9am. I waited for over 4hrs with my family, which is an acceptable service to provide. During this time some passport control officers just got up and left their station, disappearing for over an hour and leaving the area unmanned. Why? When the officers eventually saw someone they would take a very long time to process the passport, with checking some thoroughly through the system and just stamping some without any apparent checks. It seems that they would take a very long time doing checks depending on the person in front of them. I totally appreciate that this terminal must be one of the busiest in the world during hajj and umrah time, so I totally sympathise with the workers. However maybe the four simple options could be explored to make it a more effective environment: 1. Incentivise workers 2. Train them in delivering excellent customer service. This is something I have a lot of knowledge on and can definitely help them with. The work I currently do requires me to manage staff to deliver an excellent customer service all the time, therefore I know exactly what it takes to get staff to an expectable level. 3. Implement an automatic checking system to make the workers jobs easier ie. similar to what they have a Heathrow airport 4. Ensure that not all workers take their breaks together. By implementing this smooth system you will not only be effecting the Muslims but also possible changing the opinions of non-Muslims. Which maybe your gateway to jannah, in sha Allah. I ask myself are the workers here being just with everyone? If it is so quick to get women and children through, why does it take so long for the men and others? Is it to test thier patience. If so, I don't think it does and simple monitoring the situation or a few hours a day will tell you this. I found it very strange that when we were leaving the country the departures section was very organised and we did not suffer the same delays as when we arrived. If you have any further queries or concerns regarding this matter please do not hesitate in contacting me on +447958445252 or community@rythm.org.uk. When you are reading this please fear Allah (SWT), as I do and please take this as sincere feedback and a way of improving your service and the muslim ummah. Jazak Allah Fasil Raja

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09 March 2014 05:03:00 Guest

OVERALL ALL IS WELL BUT ON ARRIVAL AT JED AIRPORT THE IMMIGRATION AUTHORITY SERVICE IS VERY SLOW. PLZ IMPROVE FOR PILGRIMS BCOZ PILGRIMS IS THE GUEST OF ALLAH.

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