Pls I need my bags. I traveled from Dubai to Douala yesterday and I was told my bags are still in Kenya. What is really all these? Its annoying because I can't travel to my home? All my clothes and personal items are in my bags. Pls I need my bags, I have a funeral tomorrow and I am still in Douala because of my bags. Am so disappointed with this airlines.
I had the worst experience ever flying with KQ. their hospitality which is positively talked about by many is seldom true. I filed a compensation claim and only received an acknowledgement email and that's it.