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Home / Airline and Airport Discussion Forum / Penang International Airport

Penang International Airport

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06 January 2017 Suganthi

Hi, My husband lost his sunglasses and a name card holder on 1 Jan 17 when he was doing the security clearance of baggies. His Flight was at 10am. Scoot/Tigerairways. my email address is suganthi@sal.org.sg

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29 October 2016 Guest

This number is longer in service Office phone number: +60 4 643 44 11 Why is the customer finding this out????

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28 June 2016 Guest

Penang International Airport has a really lousy customer service. I, personally called the airport hotlines (baggage service department), but i was asked to call like 10 different hotlines. All ended up with no body picking up, or either the staff answered with no manner or said to be rude way. Really sick of these staffs, they are not deserved to be in these department. Customer is the priority of all, customer satisfaction is God * important.

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17 April 2016 Dingly olivia

Hai, i have lost my iphone 5s at ladies toilet near gate A6 yesterday. MY air asia flight number is QZ 387 from penang to surabaya at 6pm but then delayed 1hour. How to claim my phone back? Please give me some info. Here is my email dingly.happy92@gmail.com or my whats up +628993999962

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22 July 2015 S. David

I arrived at the airport on 21 July around 8.40pm I was shocked and appalled by the staff at the luggage belts and the way the luggage was handled Various personal items had been deliberately placed on the belt where I was waiting to pick up my bag The staff on the public side who were in the area took it as a big joke and we're laughing and motioning to staff on other belts It seemed that someone on the other side handling the luggage had put the items (which included a woman's bra) there The staff did not remove them or take any action except to joke about the situation The security lock on my own luggage was tampered with and damaged I am a frequent flyer and have never witnessed such unprofessional conduct in all the years I have been travelling

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16 July 2013 Mickey Goh

Hi, I left my sunglass on board at seat 20C yesterday (15/07/2013) Ak5327 from kota kinabaru to penang on 8pm flight reach penang 11pm. Is that possible to claim back my sunglass? Please contact me 012-5042628 if can get back my sunglass. Thank you very much. Lots of appreciation. ..

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