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Vanilla Air Discussion

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Messages 1 - 4 of 4
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14 March 2017 Guest

I booked a flight from Osaka to Tokyo, they took a money from my credit card and did not give me any flight details and even a reservation number. Moreover, they are not responding to my emails for 10 days now. I am really pissed off. The most shity airlines ever!!!

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30 June 2016 Guest

Have you got any reservation number yet? I have problem like you too. It has been 4 day since I booked the flight, but I didn't get any reservation number. Sarah : I have booked a ticket from narita to saporo. I've already paid the ticket using my credit card but i haven't got any reservation number or booking code. So how can i get it? And how about the status of my flight. Please kindly help and inform me. Regards, Siti sarah septiani

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05 February 2016 Sarah

I have booked a ticket from narita to saporo. I've already paid the ticket using my credit card but i haven't got any reservation number or booking code. So how can i get it? And how about the status of my flight. Please kindly help and inform me. Regards, Siti sarah septiani

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23 June 2015 Guest

My flight has been delayed by 8 hours! 2 flights got cancelled in one day. I was ONLY notified about the cancellation 2 hours before the flight. I got moved to the next available flight but it was way too late in the evening. What kind of airline which tells you about the cancellation so late, and does not give you any compensation, not even a meal coupon! It is such an eye opening moment for me. I have never used such a bad airline like this.

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Messages 1 - 4 of 4
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