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Virgin America Discussion

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09 October 2015 02:10:00 Patrice Kaufman

First Class Cabin Crew and Pilot were unkind, rude, bullying and insulting used inappropriate language and accusations. I was traveling with my ill cousin who asked to use forward lavatory since she was VERY ill--could not breathe. After the first class stewardess, Jenny, yelled and accused my cousin of threatening her I got involved. Jenny then was a bully to me and a name caller---she said that I had no business getting involved and that she was "older than me and looked younger than I did". Never even touched on the subject that my cousin was ill and could not breathe. I was concerned that she might have an episode and die! I was appalled and overwhelmed and did respond in anger. My cousin NEVER was able to use the toilet for over 5 hours. NOT THE RIGHT THING FOR AN AIRLINE TO DO. I want my money back, an apology and to have Virgin America contact Lax police to remove my information that the pilot insisted on them getting. He was upset that I caught him lying to the LAX police.

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