Air Cairo Discussion

12 December 2021 04:12:00 David

The worst service ever! They don't know what customer service or customer care is... Awful...

13 May 2018 12:05:00 SU535

ENG: year 2018 (all messages): This is not the Air Cairo carrier site here, but the discussions forum here. There is no flight information /e-ticket number / reservation on this air carrier in most comments. No one can reply without the correct and full data on the reservation or on the flight/destination. Such comments are not fair. In order to get the correct reply, kindly attach the reservation / booking number and produce date / fllight number / airports. Requests on refund must produce full name, reservation / eticket and email address in attachment. The reply can be handlled within 2-5 days by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

04 May 2018 05:05:00 Karam Ramadan

Please advise the way to book a return flight from Tbilisi to sharm El sheikh As I tried from your website but I can't finish the booking

22 January 2018 03:01:00 Eszter Horváth

Dear Airline, Our family holiday was officially booked from 9 th August 2017 until 16th August 2017. The official departure time was at 9:00 am from Budapest, HU (Ferenc Liszt INTL) 2B terminal to Hurghada, EG (international) terminal 2. The airplane after a number of sorter delays was delayed by 12 hours, at 21:00 at night, finally we reached our destination (Hurghada airport) at 1:00 A.M. at the next day morning. In spite of that, we had been delayed 5 hours we intend to travel to Egypt and we informed the travel agency as well, as only this date was compatible with our leave at our workplace. Your company reported on 0612350901 that was a technical problem of the machine, and it did not allow to start from Hurghada to Budapest and then back to Hurghada. After a number of phone calls, at 11:40, we had been informed that at 12:00 P.M. in the form of a voucher, they provide one-time assistance to our service, amounting to 3.000 HUF/ person. We claim a compensation of 400 euros / person based on the EU Regulation CE 261/2004 for flights ranging between 1500 km and 3500 km. I am waiting for your answer (half year): heszter28@gmail.com

17 September 2016 12:09:00 Mina Samy

I had a bad experience with air cairo as i booked a return flight from Doha to Alexandria, after few weeks they sent an email informing me that they cancelled the flight back to Doha and they put me on another flight after two days so i had to extend my vacation which was already approved by my Manager After another two weeks and before my flight from Doha to Alexandria they sent an email again that they cancelled also this flight and they put me on another on the following day So now both flights (going & return) are cancelled I replied to that mail that it's not my issue that you cancelled the flight and you have to find me a flight on that date as i have a wedding to attend on that day, they offer another date which is early from the original date 2 days so i can't accept aswell So they offer me to refund the ticket that's 3 days before the flight so if i want to book on another airlines will be expensive

06 August 2016 01:08:00 Ramy Victor

Good Morning, I' am a tour operator on Memphis tours ,i want a quotation for 16 pax departure from Nice or Charles de Gaulle at any monday of novembre (customer don't assign the date yet to luxor ,and return from Luxor the next monday to Nice or Charles de Gaulle. Sincerely , Ramy

29 June 2016 01:06:00 Deborah Puts

Dear miss/mister We had a delay from Egypt to dusseldorf on 24-6 for more than 5 ours! We couldn't fly to dusseldorf but had to go to koln s big delay may I add. So we demand our compensation of €600 pp. Otherwise we put our attorney on this case and he is sure you have to pay. I'll be waiting for an answer

17 October 2014 03:10:00 Guest

Don't Try it ever the worst airlines ever!!! we've been under 10 hours delay. I'm very upset.