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HOME ⇒ Airline and Airport Discussion Forum ⇒ Air India Express

Air India Express Discussion

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30 April 2024 04:04:00 Sharon Rodrigues

Ground staff Dinesh at Chennai airport baggage claim was extremely helpful. Very polite friendly n courteous.

22 October 2023 04:10:00 Kirti Gupta

I regret very time

17 September 2023 09:09:00 Guest

Customer service name Mr. Aditya from Bagdogra gave ticket for my mother a lady between the two males. I requested we r 3 peoples give in d same row. We are in different seats and my anty also got ticket between the two males. I m very dissapointed with such act. Cant a customer service knows the ticket holder is male or female on d system so just give accordingly. Though we book ticket on the 5th september from the sites. I m not happy at all.

22 October 2022 01:10:00 Guest

Worst experience ever

23 January 2014 09:01:00 Guest

I had cancelled my airindiaexpress ticket and fighting for refund since june 2013. they keep saying, the refund will be done and i had followed up at least 20 times.. no luck.. what should we do now.. i knew, one of my other friend has also same issue with them,

11 December 2013 02:12:00 Guest

I'm not happy with the refund process of Air India Express when we cancel itinerary ,i purchce ticket on online Bahrain to Mangloore and i cancelled the ticket. now more then one year Air India has not paid back. i went to Air India office Bahrain Manama Branch they told me that i buy a ticket from online so i have to go Mumbai and i sent many e-mails to customer care dept there is no please refund my money back. My cont 00973-39852506. E mail - chicago_

01 December 2013 10:12:00 John Thomas

I'm not happy with the refund process of Air India Express when we cancel one itinerary , I had cancelled one of my Air Ticket to travel from Dubai - Trivandrum 2 months back but Air India has not paid back the amount to my account yet despite many e-mails that I sent to customer care dept , they always replay me that your case has been forwarded to our finance dept for consideration (it's not any request to Air India),I just want my money back like a normal consumer's right.

19 June 2013 09:06:00 Vineeth

This is the worst airline service i have ever got. They never Receive calls in any branches. Funny thing is i called Air India Express Dubai Office on Local time 9:30 am on Wednesday and their Voicemail says "we are currently closed our working hours are 8:30 - 7:00 Pm sunday to thursday. Please forget about the better reviews for this airline and remove this option from here.

04 November 2012 10:11:00 Guest

Air India Express' refunding policies have to be examined. Refunds on flights cancelled by the carrier are questionable both w.r.t to "time taken" and "if at all"

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