Azerbaijan Airlines - AZAL Discussion

13 September 2016 08:09:00 shimon yohanan yom tov

To whom may concern ! at august 17 th I check in my sueit case and my bag in Israel on my way to jfk new York with one stop at baku.when I arrived at new York my bag was missing.with my home keys car keys .i had to copy car key remote and break my home locks to get in to the house I have all the receipt .any how after 4 days on the 22 of august I got a call that they have found my bag soon as I got it from the delivery guys I recognized that my bag got open and messed up right away I look for my 2 rolex watches and they was stolen from my bag .that worth around 9500 .i drove right away to the port autorithy police in jfk I fill up criminal complain against the theft and also I check in custom that might have the watches but they are stolen .i am trying to contact the Azerbaijan airline with no success could someone please help

01 August 2016 11:08:00 marcin grzybowski

I landed yesterday and my luggage was missing. In the reclaim baggage there was no one. I am trying to contact them now for an hour on contact telephone given on website and there is no answer. Very bad experience

03 November 2015 08:11:00 Stephen Fraser

I wonder if you can help me or redirect my email to the relevant department, Hi I have tried to contact yourselves in relation to my frequent flyer programme number 771025723053 I cant log on and every time I send I forgot my password it says it has sent to my email but I never get it, Any help in this matter would be greatly appreciated, Stephen Fraser stphfraser@yahoo.co.uk

19 June 2015 03:06:00 Lomidze manana

I really enjoyed .I always going to use this Fly

13 February 2015 07:02:00 Guest

Do I beed a Visa in orther to change flights in Baku Azerbaijan if I'm only staying two hours.

10 October 2014 06:10:00 Guest

I stopped flying with Azal in 2013 due to smoking on board flights. Despite all the passengers complaining and even staking out the bathrooms the culprit was not found and the cabin crew found it "amusing"