14 August 2017 06:08:00
Guest
Dear customer services team,
I have been travelled from Cairo to Montreal through your air lines
My transit was in Casablanca
After arrived to the final destination. I have been surprised with the following
My three bags have been damaged and have cut as attached pictures
I already sent my emails more times to royal air morco co. No body response me
You are requested to take the necessary action to solve this issue
Thanks a lot for your co-operation and waiting your feedback
Your quick feedback highly appreciated
Regards
Mohamed Saied
Email:mohamedsaiedsaad@yahoo.com
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30 June 2017 10:06:00
Christine Carrieri
I love this airport, but I recently lost my Under Armour jacket during the time I came into the airport, and before boarding the plane back to USA>>. May 13, 2017... I tried to go back twice to look for it, but no one was available to help me.
After returning to US... I sent messages to web pages, but have not located this jacket yet. If found I have people in Morocco who could come and get it at the airport and send it back to me ..
Reply
19 January 2017 07:01:00
Einat gilman
Hi to whom ever this may concern,
i mailed out a package from NY post office , to 17 oke oke Road agege , lagos Nigeria 23401 , tracking #EZ105746361US
its showing on my tracking that it is in the Morroco airport getting departed to go to destination , PLEASE CAN THE STAFF PUT AN ALERT ON THIS PACKAGE ! THE guy scammed me with my item . he never paid me . I NEED TO GET THIS PACKAGE PAUSED, NOT TO GET SHIPPED TO THE SCAMMER !!! PLEASE SEND IT BACK TO NY AIRPORT ! (JFK) ill pay to get it back to NY ! please .
email me back : einatgilman17@aol.com
Thank you in advance ., please email me back for any updates.
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09 December 2014 08:12:00
Natalija
Good day. You have Aleksandr Jarovik luggage.Please call his agent Muhamed +212661586629. Office in Lithuania +37046340069. He is on the ship without luggage. Return,please
Reply
15 July 2014 12:07:00
Farnoush Daei Zadeh
Inquiry: Casablanca Train Station/Airport Lost and Found Service
Property Lost: Louis Vuitton Women's Sunglasses Aviator Style
Possible location where item was lost: The entrance fr om the train station into the airport, where security check in is. OR between this entrance/security check in and the turkish airlines terminal for the flight from casablanca to Istanbul at 2pm. I don't remember my terminal number and my flight details unfortunately.
Description: On the 04/07/2014, at around 1pm, once i had gotten off my train from Ibis Casablanca, I passed the security check in to enter the airport from the train station. Once i reached my terminal, I looked in my bag and noticed that my iphone was not in my bag. I started to panic really bad because i thought that it may have fallen out of my bag during security check in. I ran back to the entrance i entered the airport through wh ere the security check in was to see if i could find my iPhone. Once i got to the security check in, i emptied my bag on to a few black plastic seats that were to the right of the security check (walking into the airport from the train station). I took everything out of my bag and placed them on the seats to double check my bag one more time to see if my iphone was inside it or not. I then put all my items back into my bag. But because I was so stressed and really upset and was panicking and crying, i must have misplaced my louis vuitton sunglasses and left there on the seat. I then returned back to my terminal and the same lady who was sitting behind the desk found my iphone for me, but i never ended up finding my sunglasses. Sunglass description
- aviator style
- Gold Metal frame with gold acetate tips
- Damier canvas (brown detailed leather) on the nose bridge and arms
- Trunk corner detail on the hinges and tips
- the sunglasses are kept in a * chocolate brown leather hard case, with louis vuitton indented on the case.
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