I want to pay compliments to two of your employees.
10-30-12 Bloomington, IL to Chicago AA5055:
I had Elaine (African American) who was warm, personal, funny, and professional. She put me, a person who always has fly phobia, at ease in no time. She kept us informed during the long wait for the fly-in approval of Chicago control tower.
11-14-12 Chicago to Bloomington, IL AA5039:
Steve (white-hair gentleman) was our attendant. He again was all smile, warm, funny, and professional. In his own funny and gentle way, he got us pay attention to all the safety measures that we needed to know. I just flew over the Pacific Ocean and I was wearied and jet-lagged. But his smiles right away made me feel that I was home already (40 minutes earlier).
Thank you for having such excellent flight attendants. They are the best!