06 March 2017 02:03:00
This is a very * review about Kulula, who rebooked my flight from Johannesburg to Capetown, and by so doing invalidated my flight back to Johannesburg. On enquiry the call centre advised that as I was a no show this automatically cancelled the leg back.
after a few tries the call centre put me on hold and i was eventually cut off.
There was no mention by the call centre employee who rebooked my flight that this would be the implication.
Airlines Inform - your guide to airlines all over the world.
Copyright © 2008-2023 www.airlines-inform.com. All rights reserved.