19 February 2018 03:02:00
Guest
I am reviewing the cancellation policy of Loganair. I made a reservation to fly from Aberdeen to Sumburgh for September, 2018 on their website. Then, several weeks later, Icelandair cancelled my connecting flight from Reykjavik to Aberdeen. I expected to get a refund from Loganair because I would no longer be able to get to Aberdeen to take the flight. They refused! Apparently they think it is quite all right to keep the money even though I will never use them. This is fundamentally unfair and just additional evidence that the public doesn't matter.
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