Bought 4 seats through their app, each priced for 13.5 SAR, ended up paying 54 USD, escalated the issue to their customer service showing screen shots from App price and deduction made and been totally ignored and agent ended conversation improperly claiming a network error, Fly Ridiculous
I CHECKED IN MY 2 FULL BROWN BOXES IN KING KHALED INTERNATIONAL AIRPORT, RIYADH, TERMINAL 2 ON JULY 02, 2016, 2205 PM, VIA FLYNAS XY221, AND CONNECTING TO ETIHAD AIRWAYS EY424 ON JULY 03, 2016 AT 0305 AM.
MANILA INTERNATIONAL AIRPORT SAID THAT THE PROBLEM IS IN RIYADH. I DO NOT CARE WHERE THE PROBLEM STARTED, BUT I NEED MY 2 BOXES.
BOX TAG NUMBERS ARE: XY915821, XY915820
MY PHONE NUMBER IN PHILIPPINES IS +639196653842
SEND E - MAIL BUT THEY NEVER REPLY. HOW YOU SAY THE QUALITY OF SERVICES IF YOU NEVER REPLY TO YOUR CUSTOMERS E-MAIL AND WHAT IS THE USE OF E-MAIL ADDRESS KEEPING IN THE AIRLINE PROFILE.
PLEASE COMMENT EITHER RIGHT OR WRONG.
Satisfaction with this airline will be summed up with a single actual experience: I booked a NAS Air Flight in September, 2014 on their website. The website prompted me for a hotel reservation at the intended destination with a listing of the hotel I where I was intending to stay. The price offered was fair, so I booked the room.
Within 5 minutes, I received two email from NAS: the first confirmed the flight, and the second cancelled the room reservation -- without refund of the charge for the room. It is now February of 2015 (six months later), and after hours of telephone calls and email, still no refund has been issued.
I believe that NAS is a den of thieves and liars with a sign out front that portrays them as an airline. Do not fly with NAS, even if you have to wait ten days to secure a seat on an alternative airline. If they do not provide the service you have paid for, they will not refund your payment -- no matter what.
With regard to their service (in case you don't heed my warning above), please be advised that in the several flights I have taken with NAS, they are mostly late, and sometimes cancel flights without explanation or even an announcement, or prediction of when they will go -- there will be no automatic re-ticketing for another flight -- you will be fighting for whatever you can get them to do, and they will not do much.
NAS lost my bag last year on a flight from Jeddah to Riyadh (a direct flight for which I checked in 2 hours early) -- the only service NAS provided after finding the bag the following day, was to send a text message to inform me that I could return to the airport to pick up my bag. Unlike every other airline on earth, the company would not deliver the bag.
Stay away from this airline...you will regret it if you don't.
I want to apply for female Flight attendant job at NAS Air. I am from Pakistan but currently I am living in Riyadh. How can I apply here in Riyadh? What is the procedure? Do Nas Air hire fresh graduates without any experience?
Can you immagine, almost 40% of the passenges in all the flights to Islamabad (atleast I have checked for Islamabd only) are missing with their baggage. Most of them are families with kids. NasAir charged heavely on Riyadh airport for excess baggage, but couldnt carry it as their planes are smaller.
Birmingham UK - Is the central location in the Uited Kingdom with the largest Muslim Population in the country.
The airport needs more direc global links- if Nas Air introduced a dirct service to Saudi - Jeddah and use this for re fuel to Pakistan Lahore.
The airline shall notice a nice volume of passenger loads and business.
Increase sales and a successful destination
Please start in Birmingham UK Inshallah