Yep 2018 and still the rudest security customs and immigration staff in the workd!!!
This tine around :
Security staff snapped at me when the passport machine malfunctioned
Its not my fault their technology is clunky
In the end they waved me thru
How do they get away with this?
Then same at scanning
Hone Affairs website wont accept online comments and complaints
Tells you sonethibg
Have downliaded the 2005 Ombudsman report and wading through it still
Sounds like accountability still has not been addressed since then.
Bracing mysrlf for return journey
A customs officer in transit was very rude in manner and incorrect comments this morning. I do understand the officialdom of airports but just being rude is unnecessary and designed to offend. She was also extremely heavy handed with my laptop. Place the thing back into the tray-don't throw it! Inconsistent with the scarves and jackets off.
custom officers are outrageously rude, especially to overseas visitors. One lady's baggage accidentally dropped near an officer and he yelled at her before throwing his walkie talkie at the wall. Sarcastic and impatient especially to those who cannot speak english, felt like a concentration camp and did not feel welcomed at all.