25 August 2015 04:08:00
Guest
Dear Sir/Madame!
BUDQS15353
We landed in Budapest on 2015. 26th of june from Kefalonia.
My luggage was damaged, and high-valued especially Hugo Boss clothes were missing.
At the airport I reported, your collieague.
After it happened, first week everybody was so helpful, but what happened after it was a disaster.
They call me liar, and other unproffessional things they did. I gave to the company all the bills and all the other things they needed.
Now nobody respondes me, about 1 week ago.
Could you be so kind and let me know what happend with this case in your head office in Prague? And how can it happened that in Budapest they treated me like this, or who is the person I can contact with.
It was almoast 2MONTHS AGO.
Best Regards
Reply
26 September 2014 03:09:00
Hudalla Aleksandra
Hi,
we flew your plane at September 18 2014 from Poznan to Hurgada (TVP 7122, our seat 15 A,B,C) and our baby left in an airplane her tablet Samsung Galaxy Tab 3 with rosa cover.
Polite request to check whether the missing tablet is found. I'll be grateful for your reply.
Regards,
Aleksandra Hudalla
e-mail: a.hudalla@op.pl
tel: 00 48 510 118 555
Reply
20 September 2013 05:09:00
mrs s broadhead
after travelling with travel services when booking with thomas cook i encounted 11 hour delay outbound resulting in loss of one day holiday and 3 hour delay returning home after a stop down in france due to technical fault, i have contacted airline via email with no reply ,spoilt my holiday. but i will get compensated if it kills me.
Reply
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