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Air Arabia Discussion

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Messages 1 - 24 of 104
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20 January 2018 Adam Jomaa

Im a regular traveler with Air Arabia. Always ontime and seats are comfortable compared to other economy class. Great vale for money. Keep it up.

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09 January 2018 Manish Goswami

My 1 baggage is missing today is 3 days i did nt get still pls tell me how can i take pls rply my email id mgoswami127@gmail.com

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17 December 2017 Thahasheer

Dear sir, We travelled on air arabia ( Reputed Airline of Sharjah) and trust their service and goodwill. We travelled from madina to sharjah after umra. However to bring the zam zam water (holy water from Makkah) we have taken an extra baggage allowance of 20kg at the time of reservation. However, they refused to take more than two bottles. In addition to that we landed safe in sharjah and our luggage not arrived and they informed that they will raise a complain to the concern department and enquire the same. The reason they informed that they have offloaded some luggage due to access of baggage. Please note that the flight was empty (Max 25-30 pax) 3/4 of the flight were empty. The reason mentioned was unacceptable. Request your support to escalate the same to higher airline authority for necessary action. My Ticket Reservation # 91733219 Regards Thahasheer 0502814743

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30 November 2017 Asim Ali

I was travelling from sharjah to mumbai on 14th november 2017 by Air Arabia G9 406. I had two bags one of them was hand carry as well as the other one was in luggage. When i reached mumbai airport my luggage was missing.I was returning back from our holy place so there is precious things in my bag.I did complain on Air arabia counter and done the paper formalities also having several calls on there but they didn't response well. Kindly keep take it sincere to find out my luggage or give the compensation for it.

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21 July 2017 Katerina Nicola

Good Morning! I have been trying to book online for the past two weeks for travel in August. I insert my travel dates and destination which works well however after I press search the page that shows the flights, availability and price does not come up, instead I get a page of circles wizzing round and eventually a message pops up saying " Air Arabia is not responsing" Kindly have your IT department check and solve this issue as you will potentially lose out on a lot of business because this problem is pushing travellers to look at alternative airlines as I am about to do. I hope you resolve this problem. Regards I

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12 June 2017 Guest

dear sir, this is saravanakumar from saudi arabia. can i use my friend credit card to purchase flight ticket.what is the procedure to follow check in counter at the time of travelling?my friend is not travelling with me

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06 June 2017 Guest

HI NOW I AM IN DUBAI , I AM GOING TO INDIA FROM SHARJAH TO TRIVANDRUM ON 8th JUNE. IN MY TICKET THERE IS 30 KG FOR BAGGAGE AND 10 FOR HAND BAGGAGE. BUT NOW I HAVE 43 KG TOTAL BAGGAGE. NOW WHAT CAN I DO IF THERE IS ANY OPTION FOR ME.

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10 April 2017 Guest

Dear Sir, Subject: Baggage Missing Passenger Name: S NAGA RAJU Flight no: G9 458 Date of boarding & time: 7th April 2017 @ 2215 hrs. From Sharjah to Hyderabad Arrival : Hyderabad at around 0315 hrs Ticket : 48492538 No of Baggages : 2 nos (Red Bag and Box) ETK-5142373294407C2 Bag tags no: G9841996 And G9841997 I (S NAGA RAJU) travelling from Sharjah UAE to Hyderabad India by G9 458 by Air arabia airways on 7th April boarding at 2215. After arrival my baggage was missing. Visit the baggage counter and even poor response and no responding at baggage counter. Please delivery my baggage at the earliest. pls do the needful and delivery at to my home address. Best Regards Naga Raju, Hyderabad. +91 8008888717.

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13 February 2017 Guest

I made a online booking. I did not enter passport detail e.g: passport number and expiry date".Is my ticket confirmed

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22 January 2017 anbuvinoth

I have 89qr in my air Arabia account, how can I use this 89qr for my new booking please help me

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27 December 2016 Guest

May I register complsint over here regarding loss of luggage. Ali Hyder Qazi qazialihyder@gmail.com +923337117126

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06 December 2016 Guest

very bad experience because of bad behavior the cabin crew and ground staff was rude, impolite and arrogant, they don't know anything about customer services and rights and how to handle an * customer, I had a problem with one girl of cabin crew was talking in a very bad way with everyone and they were very upset of her and when i told her to talk in good way she started shouting on me and threatening me that she will tell the captain to offload me if i didn't apologize for her and started talking like me or her on the flight, then her colleagues in ground staff supported her and told her that they will take bad actions with me later and then took one of luggage off to take revenge of me and said it is overweight although on the main counter they said it is OK and you can take it and gave me the boarding pass for me and my bag then they lied and took it off, they never say sorry for their mistakes, very bad treatment with clients starting from the ground staffs to the cabin crews, and when i made compliant to the ground staff manager in sharjah airport he said that he received an email about me and started talking very bad and charged me extra fees to bring back my bags. Although I know this compliant will not go anywhere because they are supporting each other against the clients, but I hope to take action with this cabin crew staff and return back the extra charge you took from me to not lose one of your permanent and loyal client who is travelling a lot with you, please take this compliant seriously because I was advised to contact the General Civil Aviation Authority but I would rather to wait for your feedback and satisfied action. For the cabin crew and ground staff names and all details please contact me.

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29 November 2016 E.S.

I tried to fly with Air Arabia together with a friend of mine. First of all, we buy the FLEXIBLE ticket, so we have a right to cancel it without any penalty, it was wrote on the ticket itself and in the rules in Air Arabia website. So when they change the date and conditions of our flight, which was unacceptable for us (we should stay in Sharjah for all night instead a few hours, we should stay in Kathmandu one night more, and arrive in Kiev one night later and lose money which we already paid for a hotel for this night), we decide to cancel our flight. And thought itll be simple because we paid more for this ticket to have this possibility. But Air Arabia return us only A HALF of sum, in spite of their promise to return all money. We called them again and again and have nothing: they told us something I cant solve your problem, call another number but in this number, they told the same. Or Yes, you have flexi tickets, but there is a penalty US $500 penalty for flexi ticket?? Or Yes, there is our mistake and you should have all your money back, but we can't help you, you should write for our e-mai - and fr om this email, there was no response for 5 days. And for making this calls we should use really expensive tariff, because we were in Himalaya Mountains. Our plans for trekking was ruined: we should stay ONE WEEK in a place wh ere we can make this calls, and we spent US $50 for this calls. Fortunately, one of our friends finished his trek and returned to Kathmandu, so he went to Air Arabia office and asked them to return our money. Just after this, they made a transfer of another part of the sum. It took more than one week to have it back. They return for us the right amount in dirham, but we have US dollars bank account, so because of a currency change we lost another $50. Ill never fly with this airline because of such unacceptable cheating.

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17 September 2016 Jeff

I have a flight tomorrow at 9am. I am unable to check in online....the site is displaying the seats! How do I got round this? Regards

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06 September 2016 Guest

Worst Airline ever....don't use them!

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06 September 2016 Guest

Jenna : I am unable to understand why there isn't a single praise. All the reviews are neg. The service can't be that bad. Yes it is

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05 July 2016 Ghayoor Aziz

Dear I booked a ticket from Kuwait to Peshwar on 07th july but unfortunately for unseen reason i want to amend the date it would be 12 th of August for the way Kuwait to Peshwar.my ticket reservation no 44958493. i need your reply soon. thanks Ghayoor Aziz

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26 June 2016 ARAFATH NISHA ABDUR RAHMAN

Me and my son Arafath nisha abdur rahman Ticket no 5142368048215/1and 2 Abdul samad abdur rahman Ticket no 5142366935484/1and 2 travelled by air arabia yesterday 25 of june 2016 by flight G9162 Dammam to Sharjah G9471 sharjah to CHENNAI Dammam -Sharjah-CHENNAI after we reached chennai not yet my 3 boxes baggage.I am waited for long time but didnt received my three boxes and so contacted thso kindly do the need ful and look in to this matter she lost the valuables which were costing 60 thousand indian rs . kindly let me know what can be done thank you.my mobile no 00917598500042 My mail. roserah@yahoo.com

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23 June 2016 Dr khaled

it is the worest airline ever. my flight postpond for more than 12 hours without respecting us. just put you in airport hotel and thats all. no any information no anyone from the company at least respect you and telling you what is going on. you should be happy that they put you in low class hotel with very bad services and unhuman type of food

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11 May 2016 Ramees

Air Arabia mashreq loylty credit card online register done , but my card no don't put my account, that's why my account showing allwys serro , but online I try many time modified my profile but no opshen, please add my account no

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28 April 2016 velu

Hi, I Booked my ticket online..paid the amount. But they did not ask for passport number .. Why is it? Thank You

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18 April 2016 Ajmal

Dear Air Arabia, I had Flied with air Arabia and I had a very bad time from Air Arabia Flight services. I used to fly from Sharjah to Trivandrum (13th April ,2016) and return back to 18th April. Both the days the Flight was too late and it was so in tolerable for me. Reservation Number (PNR): 43810660 When I fly from Sharjah to Trivandrum the flight was delayed almost one and half for takeoff and reached one hour delay than the expected time at destination. The same was happened me for today also the flight was delayed almost 45 mintues for takeoff and reached one hour delay than the expected time at destination. The flight delay had paid me one day leave my Office. This is very disgusting from Air Arabia, Kindly look into this problem and please take necessary actions for the same. Ajmal Shamsudeen Mobile : +971565355798

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17 April 2016 Sajjad

I am traveling this air line first time and my bage lost .many time I countect but no respounce.Please give me hep

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10 April 2016 Prabakaran

I was bought the ticket on May 20 now I need change the date on May 27 . I checked the travels agencies ticket changing charges it's to high so what is the solution for low price ticket changes plz reply .If want to anymore information plz don't hesitate call my no 0528370336.

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Messages 1 - 24 of 104
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