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British Airways Discussion

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16 May 2022 06:05:00 Guest

Pat OBrien : I have sent in a complaint to BA and it could take some while for answers according to websites, so I wish to pre warn elderly people who think they would be the right company to act as their travel agent, we booked holiday with them , Before we left we tried to speak to someone about our insecurities of their e mails on return flight forms etc, as they had a tick box to say we understood, but no tick box to say we had unsure items to ask questions in, we could not get in touch to speak to anyone, on our return at Airport we got there well ahead of time and could not find BA staff, we queued near front of line at checking desk, we were approached as with everyone in queue to show our contact details and test , I explained I had tried to complete this form and requested help. This member of staff was too busy, she said I must do this myself and if she had time she would come over to us ,, she said we must leave the queue stand several metres away. We are 70 (Oct) and 74 yrs old, left to try on my iPhone, (not used to typing on small keyboard); I was shaking so much as time was moving on, I broke down and cried, so much I could not speak, my husband looked for someone to help, an Airport worker came over, escorted me to an information desk, they tried on my phone for ages, to complete passenger information forms, she kept going back to BA desk who refused to come over, they never checked our immunisation to fly or look at our tickets, if they had done this they would have noticed our return to fly test was taken too early (we went to have this booked in and they did it there and then over three days early, the helper at the Airport noticed as our paperwork was completed by the help desk, the gate was closing, we were double vaccinated , the BA desk said we are closing the gate we will not take them, tell them to book another flight. By then then I could just about stand. In horror, Sirport staff said they had done all they could, they escorted us to book and pay for a second fit to fly test at £60, with a photocopy as I felt beyond using my phone to bring information up, they advised I call family, which I did, I could not speak, my husband who is not familiar with tech, asked our son to purchase tickets, he could not alter the passengers locator form, he had to purchase two more tests for day two testing at £75 each, plus flights with baggage, sit together costs, taxi altered from Heathrow to Gatwick, all in all a huge extra cost for five night break. BUT. Compare how we were treated by British Airways !!! We are older generation,not too savvy on technology, we were ordered from queue, so others could not witness our plight, if British Airways staff have no time for the elderly why are they taking bookings from them, ? Why not admit they can only deal with younger tech people? It has taken me days to calm. I have e mailed CEO of BA but I feel their response will be a long time coming. Please do not book your parents or advise them to book with British Airways. They left us so vulnerable.scared we would not get home, it took u TIL the next morning at 00.23 hrs to arrive home after most of day at Airport. absolutely agree that their cust care now is dire...I am 74 and was left in tears by them to pay another airline 300 to get home..hateful company

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14 May 2022 08:05:00 Guest

Applied for vouchers so I can change my flight . How long it it taking to get your voucher codes . They havent even acknowledged my voucher request

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04 May 2022 01:05:00 David

So mad Booked Nice to Boston through Heathrow...First, flight was canceled and changed. Today?? Flight from Nice to London leaves at 1 pm...The flight from London to Boston at 1145am...SAME DAY!!!! Called and they'll "get back to me" How incompetent can an airline be?? To assume I have bilocation as a super hero skill

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03 May 2022 12:05:00 Alison Loughton

After 2 years waiting to fly to Larnaca, BA cancelled my outbound and inbound flight, changed to a different flight same days, early and late fligh, (only chose BA because of decent flights times) I changed again to a more convenient flight time My fear is BA will cancel this, the stress over this holiday is ridiculous, will BA stick to the new flights???

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01 May 2022 02:05:00 Janet

I am flying BA with cabin luggage only. Can anyone tell me how to get a yellow tag for the smaller item, without having to queue at Bag Drop ? Can I get it in advance? Any advise gratefully received. Thank you.

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27 April 2022 06:04:00 Guest

Not likely, with the addition of WestJet direct to LHR, BA will look elsewhere. Its a shame! Guest : Anyone know if BA is opening the LHR - YYC (Heathrow - Calgary) route in 2022.

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21 April 2022 04:04:00 Guest

I purchased a seat on British Airways. Do I need to check in 24 hours ahead of time.

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20 April 2022 10:04:00 Srini

Guest : Guest : My return from India to USA transiting via London on british airways is scheduled for Jan 10 2022. I am India national with USA green card, traveling with my minor child who is USA citizen. I hear Indian nationals are still not allowed to transit in London as part of "air bubble" India exit requirements. Would this apply to us. Any Indian citizens who recently had similar travel, can you please share your experience Did you travel through HEATHROW airport to USA from INDIA ? You had to take any transit visa or DATV visa ? Is it required for flight change in HEATHROW airport for Indian citizens with USA green card ? I am planning to travel in May from USA to INDIA through British Airlines and HEATHROW airport and come back in same route. Please suggest. Thanks for your time Srini Guest : Guest : My return from India to USA transiting via London on british airways is scheduled for Jan 10 2022. I am India national with USA green card, traveling with my minor child who is USA citizen. I hear Indian nationals are still not allowed to transit in London as part of "air bubble" India exit requirements. Would this apply to us. Any Indian citizens who recently had similar travel, can you please share your experience Did you travel through HEATHROW airport to USA from INDIA ? You had to take any transit visa or DATV visa ? Is it required for flight change in HEATHROW airport for Indian citizens with USA green card ? I am planning to travel in May from USA to INDIA through British Airlines and HEATHROW airport and come back in same route. Please suggest. Thanks for your time Srini I still didn't travel and also looking for the information on this transit visa requirements for USA Green card holders with two US Citizen kids.

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16 April 2022 07:04:00 Guest

I plan to travel to from Delhi to Chicago via Mumbai and London in August. Will I require a transit visa to change flights in London?

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16 April 2022 12:04:00 Darrin Gibb

Is there a British Airways office in Scotland where you can speak to them face to face, & a telephone

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25 March 2022 08:03:00 Guest

Guest : My return from India to USA transiting via London on british airways is scheduled for Jan 10 2022. I am India national with USA green card, traveling with my minor child who is USA citizen. I hear Indian nationals are still not allowed to transit in London as part of "air bubble" India exit requirements. Would this apply to us. Any Indian citizens who recently had similar travel, can you please share your experience Did you travel through HEATHROW airport to USA from INDIA ? You had to take any transit visa or DATV visa ? Is it required for flight change in HEATHROW airport for Indian citizens with USA green card ? I am planning to travel in May from USA to INDIA through British Airlines and HEATHROW airport and come back in same route. Please suggest. Thanks for your time Srini

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25 March 2022 08:03:00 Srini

Is anyone travelled recently through British Airways ? I am planning to travel from USA to INDIA via HEATHROW airport and come back in the same route. I am on USA Green card with Indian Passport. Do I need to take any visa (Transit visa or Direct Airside Transit visa (DATV) ) for my flight change in HEATHROW airport. I had chat with BA customer service twice. First chat they mentioned I should apply for DATV visa and second chat they said visa is not required. I am now in confused state what to do. Please suggest if you have any information on this or you know anyone who travelled recently or any news related to this. Thank you Very much for your time. Srini

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15 March 2022 05:03:00 Bargain Traveller

Is BA going to release any new flights to Delhi from London after India lifted the ban on international flights from 27th Mar 2022? Thanks

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11 March 2022 03:03:00 Tracey Hamilton

Can I include wax candles in hand luggage.

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07 March 2022 04:03:00 tony

me and my wife are flying to new york later this month march and we are both fully vancinated we know we have to a lateral flow test before we go but which one a supervised lateral flow or a unsupervised one you just upload the the results cdc website just says we are required to show a negative covid 19 result .

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07 March 2022 12:03:00 Guest2

Guest : Flying to St. Lucia with BA in March. Understand submitting Negative PCR test 5 days prior to travel to St. Lucia in order to obtain entry approval, however, appears that BA require negative PCR test 72 hours prior to flight as well. Does this mean that I have to get two PCR tests within 48 hours? Will be travelling to St. Lucia next weekend - is there anyone with an idea whether a PCR test ist necessary 48 hours or 72 hours in advance? Thanks!

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04 March 2022 10:03:00 Nasir

Dear Me purchased return taicket through agent for toronto lahore and due to covid restruction was not been abled to fly and get rescheduled the taicket while making additional difference of fair but then again was not been able to travel the ticket was asked to be refunded as BA had stopped operation to lahore Can some one tell me the refund ploicy as it is being conveyed that only basic fair is refunded not the difference of FAIR paid

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25 February 2022 10:02:00 Susan

Our friend who was staying with us in our house in Florida had his return flight cancelled due to the 5G rollout which affected the airline frequencies apparently.. We enquired about some sort of compensation as he was delayed for three days with no notice at all except a big red message on trying to check in. Their response to his complaint was that the delay was due to Covid. Clearly a total lie. Why do that?

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12 February 2022 10:02:00 Kate

I'm really hoping someone can help After not being able to travel (Covid restrictions) I was issued with a Future Travel voucher by BA. The voucher has a monetary value of £1370, 110 000 Avios and a companion voucher from use of my BA Amex. I have to call the Future Travel team to book (I cant do it online despite me wanting to) but its IMPOSSIBLE to speak to them. When I call BA they say theyll put me through to the team that can help. I then wait on the 'phone and, every single time, get cut off after an hour. Ive now spent over 20 hours on the phone trying to book with the voucher and Im getting nowhere. When I speak to someone from BA they say they cant help and put me though to someone who supposedly can.. but I get put through to the same place that cuts me off. Ive contacted BA customer complaints online but keep getting a standard message telling me to keep trying. Ive now threatened legal action (which Im very much prepared to go through with) but that isnt making a difference. Its like banging my head against a brick wall and is driving me crazy! Any ideas?

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10 February 2022 02:02:00 Daryl

Hi, I've got a return flight with BA from Orlando in August with my wife and 3 children. On the outbound flight (with american airlines), I've been able to select seats to assure the little ones are with one of us, with no cost. On the return BA flight, it's asking me to pay anything between $50 and $106 (£38 - £78) per seat to choose. This obviously pushes the total flight price up dramatically after the flight has already been booked and paid for, but I also don't want my children, who have never flown long haul, to potentially be spread around a plane and alone. Has anyone every experienced this issue, and will BA use some common sense and place families together on flights, or is this a way to rip you off into paying more money? Any help or advice to alleviate the anxiety on this would be great.

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09 February 2022 05:02:00 Guest

Flying to St. Lucia with BA in March. Understand submitting Negative PCR test 5 days prior to travel to St. Lucia in order to obtain entry approval, however, appears that BA require negative PCR test 72 hours prior to flight as well. Does this mean that I have to get two PCR tests within 48 hours?

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07 February 2022 04:02:00 Steve

Hi Does anybody know the BA policy on taking a package on a flight in addition to the normal baggage allowance ? The package is a smallish set of blinds which won't fit into a suitcase. Just looking to understand how BA would treat that package in terms of cost. Thanks

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31 January 2022 02:01:00 John Warwick-Greer

I have been trying to get my voucher code (from deleted email) to book a flight but BA are deliberately blocking me from doing so. I want to try to book it online but BA have lied to me saying that it can only be done over the phone. Why have it available online if unable to do so. Twice called and after being held for 25mns each time was cut off. How do i get my code

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31 January 2022 09:01:00 Dimmy

Some advice please!. On the British Airways Web Site I have booked a return flight from London Gatwick to Georgetown Guyana. There is no direct flight so there will be a connecting flight (wait 4 hours) in Barbados to Guyana . The first flight from London to Barbados will be operated by BA and the 2nd flight from Barbados to Guyana by Inter Caribbean Airways . Both of these airlines have an INTERLINE agreement with each other. My question is.. BA have told me by e mail that my checked luggage will be automatically transferred from the first BA flight to the 2nd connecting flight operated by Inter Caribbean in Barbados to Guyana. BUT Inter Caribbean have told me by e mail that even though there is an Interline agreement this does NOT include luggage transfer and I will have to recheck my luggage in Barbados! I am totally confused! Also I am going to pay for an extra checked bag to British Airways. Will that payment cover me when I recheck my extra bag in Barbados with Inter Caribbean OR will I have to pay again for the checked bag to Inter Caribbean?...will I have to pay 4 times for the extra bag on the 4 flights? My booking for the 4 flights has only one booking reference number on one return ticket issued by BA. many thanks for any advice. Reply

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30 January 2022 11:01:00 Chris

Hi. I'm flying to Orlando with British airways and want to know if I need the headphone socket adapter to allow me to plug in my single 3.5 headphone jack. Many thanks

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29 January 2022 08:01:00 K b mishra

Travelling from ( indian passport) new delhi to London with british airways and staying at London( with uk visa) for three months and further flying to usa with American Airlines Can i fly with present policy of british airways

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18 January 2022 01:01:00 Guest

Has anyone else lost money on a quarantine Hotel in Bangkok due to BA cancelling flights? I have lost £300 and BA will nit refund when it was compulsory to book for entry to Thailand.

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10 January 2022 09:01:00 Guest

Hello, has anyone here have any recent experience getting a refund on the flight BA canceled? I was told refund would be given within 5-7 days but it is over 3 weeks now and nothing yet.

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06 January 2022 03:01:00 Richard Atkins

We are flying to Italy on Saturday and on the BA website it is asking me for our Boarding Digitalisation and our Covid-19 test results uploaded. My issue is that we will not do the tests until tomorrow (LFT) so may not get the results before we head to the airport on Saturday. Is this going to be a problem?

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06 January 2022 12:01:00 Guinea

Hi Anyone been to Ghana lately with BA? just wanted to know if BA required a covid passport to admit passengers?

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02 January 2022 11:01:00 Dinmy

I have made a BA booking from Gatwick to Guyana with an interconnecting flight in barbados. The ticket includes a 23 kg checked bag..BUT there is no option in MANAGE MY BOOKING to add an extra checked bag that I can pay for!. I phoned British airways but they said it's a glitch on the web site..advice please!

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22 December 2021 11:12:00 Guest

Hi, I have booked a flight, hotel and new york city pass for 3 attractions with the BA. How to redeem the city pass voucher? There is no qr code etc.. says is booked with hotelbeds but I didint receive any email from them.. Any help ?

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21 December 2021 08:12:00 Confusedmum

Hi, Can you help? My son flies from uk to Denmark on jan 2nd. He is a dk resident and fully vaccinated so does not need a test on arrival in Denmark. Does he have to take a test to get on the BA flight in London? So confusing!

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21 December 2021 02:12:00 Guest

has anyone successfully submitted their COVID 19 travel documents?. I am flying to Austria on Thursday and i attched all the correct required documents and press submit and nothing happens. Tried IPAD and PC, accepting cookies ETC but nothing works. Cant get through to customer service on the phone

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08 December 2021 11:12:00 Guest

Guest : I must bring something to the attention of fellow travelers about British Airways Practices over the past year i have noticed they advertise flights that are not there and then cancel the flight at a later date offering you another flight or refund its a ploy !! also i was told on one occasion my flight was cancelled then put on a earlier flight which meant 8 hours wait at Heathrow when i arrived at the airport my original flight was operative ??? They once again recently cancelled a Flight BA1301 Aberdeen -London with no explanation but for the likes of myself this as a knock on affect for connecting flights that i miss , British Airways seem to be adopting "Ryanair" Tactics and in my opinion dont deserve your custom. They are doing this a lot citing "covid" , my flight got cancelled once and modified once, but they sent an email ( I booked directly on ba.com)

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08 December 2021 11:12:00 Guest

My return from India to USA transiting via London on british airways is scheduled for Jan 10 2022. I am India national with USA green card, traveling with my minor child who is USA citizen. I hear Indian nationals are still not allowed to transit in London as part of "air bubble" India exit requirements. Would this apply to us. Any Indian citizens who recently had similar travel, can you please share your experience

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08 December 2021 11:12:00 Guest

I must bring something to the attention of fellow travelers about British Airways Practices over the past year i have noticed they advertise flights that are not there and then cancel the flight at a later date offering you another flight or refund its a ploy !! also i was told on one occasion my flight was cancelled then put on a earlier flight which meant 8 hours wait at Heathrow when i arrived at the airport my original flight was operative ??? They once again recently cancelled a Flight BA1301 Aberdeen -London with no explanation but for the likes of myself this as a knock on affect for connecting flights that i miss , British Airways seem to be adopting "Ryanair" Tactics and in my opinion dont deserve your custom.

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12 November 2021 12:11:00 Reddy

Dear BritishAirways, I am a Canadian citizen currently residing in India.I am fully vaccinated with COVISHIELD vaccine. I am booking a ticket from Chennai to Toronto via London but layover is 3.5 hrs and Canada needs a RTPCR test from the last departure location. Do we have Rapid test center at LHR airport ? Please advise...

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09 November 2021 04:11:00 Heather

Hello, I would love a response from BA please... We had flights booked March 2020 when the pandemic hit and we couldn't fly, our extension runs out in March 2022 and because of all the restrictions that are continuing, I still cannot use my flight tickets at the moment to fly out to the chosen country - hence, even though they run out in March 2022, will I still be able to use them after this time.... thank you in advance for any response from BA..

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09 November 2021 04:11:00 Guest

Hi, Has anyone flown with under 16's to the USA since boarders have opened and used documentation to confirm a positive result and that isolation has ended?

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06 November 2021 02:11:00 Guest

I've booked a flight to Australia on BA (from London) and I need an extra check-in bag. If I enter my Booking Reference and surname and follow the links on the BA website, there's no facility on the website to buy extra baggage. I've tried this from different links but still no place to buy extra baggage. When I ring BA (and I've tried 3 times) you're put on hold and after 10 minutes the call automatically hangs up. It's frustrating. Can anyone help?

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29 October 2021 08:10:00 Guest

Hiya. Meant to fly internally in the UK next Wednesday with ba. Not had any contact or e-tickets for the flights. Contacted them today as the email from September with my booking reference was the only paperwork that I had and using the booking ref number I found that my flights are cancelled although they are going. Spent 40 minutes in the queue to talk to an agent who said she'd get me on the agreed flights at the original price. Then got a phone call from the agent I spoke to in September (was using vouchers). Agent said he couldn't issue e-tickets as the flights kept getting cancelled and that to issue the ticket now I need to hand over another £168 plus the value of the vouchers, effectively more than doubling the price of the flights What are my rights? Do I have a contract for the original booking as I have a reference number with them regardless of the ticketing question? He admitted he should have told me that the flight was at risk.

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29 October 2021 12:10:00 john

checked my booking on line for british airways after completing my information 4 days ago 25th oct, when checking in on 29th oct it says require further information and to add on the information tab. and i cannot see anything in red on my information and unsure what information they are asking for any advice please

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15 October 2021 01:10:00 Guest

Guest : Have holiday booked to greece with BA.but wife's married name is on covid certificate and passport is in previous name with 2 years to run was hoping we could bring marriage certificate/driving licence as proof has anyone experienced this problem and how did they get on with British airways. Many thanks. Wow, this is a difficult problem. From my experience with other airlines: If it were only for the airline, they wouldn't have any issue with it at all because you have sufficiant documents to proove that it's the same person. But eventhough I'm 95% sure that everything will be fine, this case still needs some extra concideration, because BA would have to pay a fine to the greece government, if your wife is not accepted at the greece border and sent home. If I were the check-in supervisor, I might call the greece immigration office, just to make sure, that everything is okay and your wife can fly. So please go to the check-in desk very early. Right now, because of the pandemic, many airports and airlines have trouble organizing the check-in and security lines. It is common to find extremely long lines. So better bring some extra time and get the problems solved early to then have time to relax and drink a coffee before departure, than being late and missing the flight.

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14 October 2021 02:10:00 Guest

BA has cancelled our flight from Munich to Heathrow yesterday without any notice, not even an email. They automatically rebooked a morning flight which is impossible to do but now cant get through on phone to change times.... cant get ANY answer from that pathetic automated service and wont allow me to change through manage bookings!!! It diverts me to contact the local BA office!!!!! What the hell is going on with BA??? Covid or not move on and get your service working!!! They have just lost this group of 6 business class passengers from EVER risking a flight with theses Muppets again! Its BASIC you morons!

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14 October 2021 11:10:00 Guest

Have holiday booked to greece with BA.but wife's married name is on covid certificate and passport is in previous name with 2 years to run was hoping we could bring marriage certificate/driving licence as proof has anyone experienced this problem and how did they get on with British airways. Many thanks.

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07 October 2021 03:10:00 Guest

Did you get this sorted? I have the same problem but for next month. If you did, please could you let me know how? Hope you managed to get your flights sorted and are enjoying Las Vegas:) Dorothy : My flight outbound to Las Vegas for 4th October has just been cancelled but the inbound flight for 25 October still flying can get hold of ba at all to find out whats going on

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02 October 2021 10:10:00 Guest lou

Any ideas on how I can change a hotel for a trip Tuesday t Antigua? Cant get through to anyone.

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21 September 2021 12:09:00 Guest

Anyone know if BA is opening the LHR - YYC (Heathrow - Calgary) route in 2022.

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19 September 2021 11:09:00 Neil

We are flying to Barbados in November and have paid for world traveller plus. We booked our seats on row 24 but have just been told that our seats are on row 32. On the booking it shows that this row is world traveller plus but on all of the seating plans we have looked at for a Boeing 777 row 32 is world traveller. Does anybody know if this is correct?

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10 September 2021 10:09:00 Pat OBrien

I have sent in a complaint to BA and it could take some while for answers according to websites, so I wish to pre warn elderly people who think they would be the right company to act as their travel agent, we booked holiday with them , Before we left we tried to speak to someone about our insecurities of their e mails on return flight forms etc, as they had a tick box to say we understood, but no tick box to say we had unsure items to ask questions in, we could not get in touch to speak to anyone, on our return at Airport we got there well ahead of time and could not find BA staff, we queued near front of line at checking desk, we were approached as with everyone in queue to show our contact details and test , I explained I had tried to complete this form and requested help. This member of staff was too busy, she said I must do this myself and if she had time she would come over to us ,, she said we must leave the queue stand several metres away. We are 70 (Oct) and 74 yrs old, left to try on my iPhone, (not used to typing on small keyboard); I was shaking so much as time was moving on, I broke down and cried, so much I could not speak, my husband looked for someone to help, an Airport worker came over, escorted me to an information desk, they tried on my phone for ages, to complete passenger information forms, she kept going back to BA desk who refused to come over, they never checked our immunisation to fly or look at our tickets, if they had done this they would have noticed our return to fly test was taken too early (we went to have this booked in and they did it there and then over three days early, the helper at the Airport noticed as our paperwork was completed by the help desk, the gate was closing, we were double vaccinated , the BA desk said we are closing the gate we will not take them, tell them to book another flight. By then then I could just about stand. In horror, Sirport staff said they had done all they could, they escorted us to book and pay for a second fit to fly test at £60, with a photocopy as I felt beyond using my phone to bring information up, they advised I call family, which I did, I could not speak, my husband who is not familiar with tech, asked our son to purchase tickets, he could not alter the passengers locator form, he had to purchase two more tests for day two testing at £75 each, plus flights with baggage, sit together costs, taxi altered from Heathrow to Gatwick, all in all a huge extra cost for five night break. BUT. Compare how we were treated by British Airways !!! We are older generation,not too savvy on technology, we were ordered from queue, so others could not witness our plight, if British Airways staff have no time for the elderly why are they taking bookings from them, ? Why not admit they can only deal with younger tech people? It has taken me days to calm. I have e mailed CEO of BA but I feel their response will be a long time coming. Please do not book your parents or advise them to book with British Airways. They left us so vulnerable.scared we would not get home, it took u TIL the next morning at 00.23 hrs to arrive home after most of day at Airport.

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07 September 2021 09:09:00 Gurung

I have booked seats for 4 people on June 2020. I have paid £1800I cancelled the flight online because of the Covid-19 . When I cancelled tickets, they give us vouchers. Now, I am trying to refund my money. I tried more than 4 hours to connect them, never connected them. Whenever I press correct selection the phone was engage & whole day busy. The British Airways want stealing my money

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07 September 2021 05:09:00 Dorothy

My flight outbound to Las Vegas for 4th October has just been cancelled but the inbound flight for 25 October still flying can get hold of ba at all to find out whats going on

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21 August 2021 11:08:00 Guest

Has anyone flying from the USA to the UK used the Qured home test kit and video link confirmation system? How did it work for you?

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13 August 2021 02:08:00 Guest

Can anyone tell me when BA flights for August 2022 will be published?

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09 August 2021 08:08:00 Guest

I am about to book a ba holiday package from 3-12 September. If the Uk government changes the destination from amber to red on 25 August , can I change my holiday even though less than 3 weeks to departure?

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09 August 2021 06:08:00 Jon

Is there anyway I can get my money back from these thieves? I had to cancel my flight since the country I was traveling to banner all foreigners. The airline never canceled for whatever reason leaving me with an option of losing my money (£1219) or taking the voucher option. I clearly never wanted to lose all that money, but I didnt want to be tied with them. No option though! So here I am 9 months later with them still refusing to give me my money back. I still cannot get back into that country and flight prices have rocketed even more than the ridiculous amount I paid for a one way ticket. Any legal advice anyone can recommend? #cashnotvouchers

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29 July 2021 04:07:00 vinay

im an f1 student flying from India to USA. will i be allowed to board british airways flight in august(2021) between 7th and 30th . please let me know. thank you.

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26 July 2021 02:07:00 Joanne Jones

Hi Im about to fly to Mexico - there entry requirements are only for a temp check on arrival - so I just wanted to check I dont need a pcr test when I leave England aswell ?

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04 July 2021 11:07:00 Guest

Disappointed that people allowed to fly without wearing a mask during the pandemic and be allowed to sit next to someone with a mask. I have been careful for 18 months and on a recent 5 hour flight saw this happen. If a non mask wearer was sat next to me it would put me in the position of requesting to move seat and a potential conflict which is not acceptable

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18 June 2021 01:06:00 Guest

Hi, Is anyone else getting flight cancellation notices from BA (which would trigger a cash refund) shortly after applying for a voucher? Just asking... Many Thanks.

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25 March 2021 01:03:00 Tom

Ive the same problem, I booked tickets from British airways in mid dec last year, eventually it was cancelled by airline due to COVID. I did a claim online and asked to refund to my debit card, they did reply to say that the refund is underway. Until today, almost 3 months, I didnt see anything. What can I do.

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18 March 2020 07:03:00 jeffrey collett

My BA direct booking QNEEDG was cancelled on arrival at airport due to covid virus . I am supposed to be able to get a refund but all web site attempts lead to a voucher which I do not want .Phone lines are permanently engaged .what do I do

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03 November 2018 10:11:00 Guest

thanks for sharing this useful information keep it up we supported you. www.customerservicehelp.org/facebook/...

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03 September 2018 12:09:00 Guest

Hi Aimee, Thank you for your kind words. I am so happy with British Airways services.This is the best airline I have used so far.You can also check here 24-7helpline.co.uk

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18 May 2018 09:05:00 Guest

Disappointing

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13 May 2018 03:05:00 SU535

This is not the British Airways carrier' site here, but the discussions on the services of the British Airways. If there is no flight information (e-ticket number / reservation number, date , destinations/ origin / name), noone is able to reply without the correct data and the full data. In order to get the correct reply, kindly attach the reservation / booking number and / or produce air carrier / date / fllight number / airports / your name at least. Requests on refund must produce full name, reservation / e-ticket and email address of the passenger in the attachment. The reply can be handlled within 48 hours - 144 hours by free staff in English. Regards. aryan{at}vivaldi.net - for private and full requests with e-tickets only.

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11 September 2017 08:09:00 milan babic

I use BA Club Europe from Gatwick to Catania return. Never did BA once tell me that there is no fast track and lounge facilities? They knew this before i booked so why didn't they say that these facilities are not included? Disgraceful. It was obvious that BA had no business relationship with the airport as the local staff were very aggressive and dismissive of BA; they seriously wanted nothing do do with BA?

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03 August 2017 06:08:00 Guest Carol

Flew business class with BA worst experience eve, tired plane interior, mediocre food but worst of all no lounge at Punta Cana airport but was not told at time of booking, should be included in price of ticket, but was told we should have checked on the internet to see if there was one. NEVER AGAIN!

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06 July 2017 10:07:00 Guestveronicah thuita

This is the best airline I have used so far.Very friendly staff

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04 July 2017 07:07:00 Chris

Travelling within Europe the airline doesn't present value for money (any more). Nothing to eat & drink and even if you wish to buy something, BA only excepts credit cards (but no money). And not everybody has a credit card. Flying from the USA (business) the airline is as good as any other European airline. No better. The call center agents (how come I get the feeling, that they are all in India?), try to be helpfull, but getting re-booked doesn't fit the bill, when you want to travel on the next day, but are re-booked for the next year.

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29 April 2017 09:04:00 Guest

how do I get a return flight to London from Corfu

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21 September 2016 08:09:00 nboerma

Top airline. Easily the best of all the European airlines. There is no real competition for BA in Europe.

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08 February 2016 03:02:00 Anna brown

The Worst airline. When I had to travel to scotland for my sister in laws funeral. I was unable to get through security in London and when they Gerry rigged it to so I could get to the gate, I could not get on the plane. I was a 57 year old white women and the BA security had me as a middle eastern Muslim man. The woman at the counter was EXTREMELY Rude to me. Coming home was equally a nightmare. They flew us into London city airport and it was up to us to finance and find our way to Heathrow to fly home to the u s. I have to travel a lot for my job and never have had such a horrific experience. This happened in June 2015. We also have had a nightmare of an experience trying to receive a refund for our original tickets for July. Since Margaret died before we able to get there we had to purchase another set of tickets. We paid for these two sets of tickets over 9000 dollars. It is the most outrageous buiness practice and there has been no compensation for the extra set of tickets. This is a warning to anyone thinking of using British airways. DON'T!!!!!!!!!

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02 February 2016 08:02:00 Patricia de ste croix

really bad service, I had lost suitcase on 14th august 2015 I still not have compensated for 2 Feb 2016

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06 October 2015 11:10:00 Steve

Trying to get any sense out of the customer services is nigh on impossible, tried to book a holiday then got told cost was close to £7500.00 for two people then they wanted a further £176.00 to book seats next to each other

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05 October 2015 03:10:00 Guest

what is British Airways "Airline Code"?

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20 September 2015 05:09:00 Guest

the ERROR log in 24 hours is *

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