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Messages 1 - 25 of 205
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21 April 2017 Guest

WTF why luggage will miss to deliver? From kl to Sydney! How you cover my lost and time?

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17 April 2017 Guest

Never ever fly Malaysia Airline. Besides unpalatable food serve on board, they never response to your email queries on delayed baggage compensation claim. Complain is useless - its been weeks they've ignored your email. Seriously Malaysian Airline is a big embarrassment for Malaysia!

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14 April 2017 Guest

The never reply your complain in email for 3 months on my January 2017 case until now, without any reply at all, not even a single word of reply from them. If anyone caught into problem, they assume that's your problem and they just keep quiet or just ignore. No answer from them at all.

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09 April 2017 Syed

Hi There , Please anyone of you familiar with malaysia airline flight cancellation or re routing flight how much is it cost? if i cancelled do i get full refund Really Appreciate

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09 April 2017 Nuril

Hi. I will fly to london on this july. I would like to ask is that possible to me my flight date early from one i already booked. Price ticket is less that the one ihave been booked. It because i would like to have lesser transit hour since i brought my aunty together.

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07 April 2017 Guest

Don't fly Malaysia Airline. It's sh*t

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02 April 2017 Guest

Malaysian Airlines never travel they are cheating peoples money, they close their gates way before the time and then they say that you are late, and leave you with no choice but to pay a penalty .. (This is a new way of swindling i assume) The ground staff at Checkin in counter is so rude, when i asked for a explanation so as to why was the gate closed 75 minutes before take off she just got pissed off and literally threw my IC on the counter. she said we cannot do anything the gate is closed you go to ticketing counter and pay a penalty if you wish to fly or do what may please you. is this the way you speak to your clients. it was not only me but i did see few other passengers stranded and all where given the same treatment. USELESS AIRLINE CHEATING AND ROBBING the people.

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01 April 2017 Guest

Stefano : Hi , in April I'm going to Indonesia from London Heathrow, when I come back I have a long stop to Kuala lumpur airport, my question is can I go out to the airport and come back the day after for fly back to London? Thanks Stefano If you don't need a visa for Malaysia, then you can go out of the airpport of course. Normally you will get your boarding pass already in Indonesia for the whole way to London, and your luggage will be checked through, also if there will be a stopover in the night. But don't forget that sometimes immigration control could be long, so be at the airport at least 2 hours before departure of your flight onward to London. If you need your checked in luggages, then you must tell it at the check in in Indonesia. so they will give you only the boarding pass to KUL, and before continuing to London the next day, you must check in again in KUL for London.

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01 April 2017 Guest

madhu : I think malaysian airlines started doing online scam , at every stage booking flight rate changes even though flight search completes. bad service from customer care and very bad way of response . Economy class ticket is 9000 MYR from penang to bengaluru compare to business class ticket is 3000 MYR. Same date and time. This is too much right . i wish i could talk to CEO to resolve issue Hello, I think you looked for a oneway ticket which are normally more expensive than a return ticket for international travels. If the flight is quite full, then in Economy Class they sell Flexible Tickets, which could be more expensive then a Business Class ticket with restrictions. It is normal with most airlines. Only LCC do it in a different way. That the rates can change during the booking if you are too slow during the booking process - this happenes with nearly all booking machines. And please never forget that the prices Malaysian Airlines is stating at the start of a booking are always without taxes. So you should look to the box right beside of the date and fare to see the total fare (included taxes). I know, that's not very nice, because you always feel happy first to see low prices, but then the taxes will make the price higher. Hope that someday MH will change that on their website. But unfortunately also at the malaysian airports in the restaurants you will find that strange thing: prices are promoted without taxes. very sad, it is same strange as they are doing that in the USA

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01 April 2017 Guest

I would like to ask about my given name is too long. It cannot fit in the box where im going to fill up? For example: John Mike David Anderson but in the box it appears only John Mike David Ander missing son. I would like to know if that's ok? or i will be having a problem in malaysia airlines? Hope your answer. Do you really have 4 given names in your passport? Normally as long as you wrote your family name correctly inside the "family field", then it should be ok, then your family name would appear in the right way and only the given names are cut.

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01 April 2017 Guest

Guest : Does anyone know why MAS domestic flights airfares are so expensive recently? Is MAS trying to screw up their customers to cover their losses? I was looking for many dates now, many domestic flights around 98MYR, which is not really expensive - specially if you calculate the included 30kg. So many deals at the moment - since already minimum 1 month.

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30 March 2017 Guest

3 of us travel on the 30th April London to KL our seats were allocated at time of booking but t seems our names have been removed with no notification and no other seats allocated now no room on plane for us to sit together extremely bad customer service help what can i do ?

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27 March 2017 Guest

Hi, I have booked my flight fr om Malaysia Airlines from Singapore to India with the name of "K.P Singh" wh ere in my passport the name written is Krishan Pal Singh. I have used my initials while booking my flight, can I change the flight ticket name from KP Singh to Krishan Pal Singh? Please Help!!

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25 March 2017 Guest

Guest : Date of birth should be empty or completely filled - is the message I keep getting from their website... even though I filled it all in. Thus cannot proceed. Stunningly incompetent, MAS! you must use internet explorer, others browser unable to proceed

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19 March 2017 Guest

Hi, I would like to ask about my given name is too long. It cannot fit in the box where im going to fill up? For example: John Mike David Anderson but in the box it appears only John Mike David Ander missing son. I would like to know if that's ok? or i will be having a problem in malaysia airlines? Hope your answer.

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19 March 2017 Guest

MAS online check-in keeps taking me to system error page. Is there an explanation? And this won't recognise any of the captcha codes after numerous tries!!

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15 March 2017 Guest

Guest : I have flights booked from London to Auckland booked for December. I only booked a month ago and so far my flight times have gone through one drastic change and now a cancellation of HALF of each flight - I still have flights from Kuala Lumpur to Auckland and back, but no flights to/from London. I booked through Expedia who have been trying to deal with these issues on my behalf and they told me today of problems with Malaysia Airlines' systems and also seem to be struggling to get hold of anyone in Malaysia's contact centre. As I have commitments booked for when I get to Auckland (which I have already had to move once), I am desperate to find out what is going on and whether I should book new flights with another airline but am being held hostage by the fact that no one can tell me if I can get a refund or if there are alternative flight options. Annoyingly, the flight option that is supposedly cancelled still appears as available on the MA website (and therefore Skyscanner, etc). 'Stressed' just doesn't come close! Well, MAS said 3 weeks to 3 month, but my request sent on Sept 2016 but until now March 2017, still pending for finance department approval, customer service said they have done their paper work to send my request, nothing else they can do beside than just waiting forever, as long as the " finance department" not process, your money will gone with MH370.

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15 March 2017 Guest

Guest : hello. i've been notified by MAS today with regards to the new time and i ask for refund. apparently if you book online the refund request has to be through email and it will take about 6weeks to maximum of 3 months to get the refund back. i really doubt that i'll get the refund back so im wondering if anyone here can share their experience getting refund from MAS. thanks a lot! and of course, i'll never fly with MAS again. Well, MAS said 3 weeks to 3 month, but my request sent on Sept 2016 but until now March 2017, still pending for finance department approval, customer service said they have done their paper work to send my request, nothing else they can do beside than just waiting forever, as long as the " finance department" not process, your money will gone with MH370.

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15 March 2017 Guest

Audi : how long to get refund for cancellation of tickets? Well, MAS said 3 weeks to 3 month, but my request sent on Sept 2016 but until now March 2017, still pending for finance department approval, customer service said they have done their paper work to send my request, nothing else they can do beside than just waiting forever, as long as the " finance department" not process, your money will gone with MH370.

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14 March 2017 madhu

I think malaysian airlines started doing online scam , at every stage booking flight rate changes even though flight search completes. bad service from customer care and very bad way of response . Economy class ticket is 9000 MYR from penang to bengaluru compare to business class ticket is 3000 MYR. Same date and time. This is too much right . i wish i could talk to CEO to resolve issue

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07 March 2017 Guest

Does anyone know why MAS domestic flights airfares are so expensive recently? Is MAS trying to screw up their customers to cover their losses?

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01 March 2017 Guest

Date of birth should be empty or completely filled - is the message I keep getting from their website... even though I filled it all in. Thus cannot proceed. Stunningly incompetent, MAS!

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23 February 2017 Yeoh Eng Keat

From today on wards i will won't trust all airline under Malaysia airline as they are cheating customer with just a add in mid name after received confirmation of receipt. *Total progress from purchase ticket til received email below 5 minutes coz i found there is and error and i imedialy call and 1st call said charges 50 . 2nd call said no charges . End up still come out an email as me follow the terms and conditions. Shame on you. MAS airline.

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23 February 2017 Guest

Why i flight booking is close because of high demand flight?

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17 February 2017 nasaruddin supardi

I am trying to book online tickets for KLIA > Sandakan but after filling in the form it comes back as error and written as Date of birth should be empty or completely filled in. How can I completely fill in the space with one digit number. can anyone help me

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Messages 1 - 25 of 205
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