I book for 6 persons and a baby a flight on 30/4/2018 from seoul to jeju I didn't receive a booking nr or e-ticket. Can you send me this on my email firstname.lastname@example.org Thanks
Hi, I would like to book a return flight from seoul to jeju. However, I can't input my phone number as the country code (singapore) is not available. Please reply me at email@example.com for further instructions thank you.
I did no receive an email for my booking but my credit card payment went through. Please help!
how to get my booking number? I didn’t receive any email from you.
I need to up my baggage allowance, however online the "purchase check-in baggage" button is grey and not clickable. I have only 15kg with my ticket and am on a trip around SE Asia, all other flights have 23-30kg so I need to up this flight. Any advice?
Is there any way to have contact person who can speak English? I have made a reservation last night but I didn't receive any confirmation email. Upon payment successful, the page just went off to the main page. My bank account deducted. Called customer service, but none of them able to speak English.
I booked 3 tickets from NRT to ICN. There are no "middle names" on our tickets. How do I fix this to match our passports? Please, reply me at firstname.lastname@example.org
I have the same issue. It is very frustrating that I got a coupon but I can not use it. What is the point here tway?
I’m having the same problem too, unable to input SG mobile number in the booking page, for return flights Gimpo to Jeju. Hope to get some solutions here but seems that assistance is very limiting. Kindly reply me at email@example.com. Thanks.
Guest : Hi, I don't know how to use the coupon of flight ticket in my account. While booking the flight, the coupon menu shows nothing for selecting, but there does a coupon in my account for registering as a new member. More terrible, while i am checking the issue the flight seats are all running out. :( i am still trying to book the flight(4/9 from TAE to TPE), please reply me at firstname.lastname@example.org. Thanks I figured it out. I sent them a message and the coupon needs to be in the same currency as the departing countries currency. So you'd have to make an account on the korean site to receive the korean KRW coupon.
Guest : Hi, I don't know how to use the coupon of flight ticket in my account. While booking the flight, the coupon menu shows nothing for selecting, but there does a coupon in my account for registering as a new member. More terrible, while i am checking the issue the flight seats are all running out. :( i am still trying to book the flight(4/9 from TAE to TPE), please reply me at email@example.com. Thanks I have the same problem. Does anyone have a solution to this?
Hi, I don't know how to use the coupon of flight ticket in my account. While booking the flight, the coupon menu shows nothing for selecting, but there does a coupon in my account for registering as a new member. More terrible, while i am checking the issue the flight seats are all running out. :( i am still trying to book the flight(4/9 from TAE to TPE), please reply me at firstname.lastname@example.org. Thanks
Hi, I would like to book a return flight from seoul to jeju. However, I can't input my phone number as the country code (singapore) is not available. Please reply me at email@example.com for further instructions thank you.
Hi, I am trying to make a booking but there is no option for Singapore number. Please advise. Thank you.
Hello, Ibooked a fly from Seoul to Jeju yeterday but I did not receive any confirmation or ticket in my email address : firstname.lastname@example.org . I am a little bit worried, could you please get back to me asap? My information: Ticket booked for my son: Harold Peris Departure from Seoul : 13th of April - 5.25PM Return from Jeju : 16th of April - 10 AM Thank you very much for your quick answer, Fatima Hadra-Peris
I have paid for 4 tickets from Gimpo to Jeju but have provided a wrong email. As such, no confirmation is received. I have called the customer service but the officer cannot help because she speaks little English. I have sent a letter to cancel this booking and get a full refund but no respond so far. I have made a 2nd booking successfully as we worry that our itinerary may be delayed if the 1st booking is not sorted out. Please respond immediately. My email is email@example.com.
Do you take Chase credit card? I am trying to buy 3 tickets from NRT to ICN using United State Chase freedom to pay for these tickets but your website doesn't take 16 digits card number. would you help please?. my cell number is 1+402-651-8885 and my email is firstname.lastname@example.org. Thanks
I am unable to view my booking information. Please send information for email@example.com
Hi I experience the same issue. Phone number do not have Singapore drop down list. Anyone can help on this? jessica : hi, i am from singapore and i am trying to book air ticket from gimpo to jeju. Mobile number is required but the drop list for the telephone code does not have an option for "singapore". What should I do? Thanks!
Hello, Please send me ticket Jankauskas Ramunas CJU-GMP , 2018 01 25 , send ticket e-mail: firstname.lastname@example.org Thanks
Hello, I paid for the flight ticket but the website immediately went to the home page without giving me any booking reference number. I am hence unable to retrieve my booking information. Please send me ticket Jankauskas Ramunas CJU-GMP , 2018 01 25 , send ticket e-mail: email@example.com Thanks
I was scheduled to catch a 1355 flight to daegu upon checking in they informed me that the flight was delayed due to snow in daegu which I knew for fact was a lie it was not snowing at all. Do not appreciate being lied to. So it was delayed 5 hours . While waiting they pushed it to 2010.... they offer no explanation and only a 8 dollar voucher for food for the inconvience meanwhile I have sat in the airport for nine hours..... this is completely unacceptable and unprofessional this was on the 12 th of January
Hi, My booking is R86785 I would like to double check on the passenger birthday details. Do drop me an email to firstname.lastname@example.org
hi, i am from singapore and i am trying to book air ticket from gimpo to jeju. Mobile number is required but the drop list for the telephone code does not have an option for "singapore". What should I do? Thanks!
Morning, Yesterday night i had book a flight from Jeju to Seoul (Gimpo) on 21/04/2018,10am.But i have not receive any email for the booking number and payment detail. I check my credit card payment was deduct the flight ticket money.Is it possible to board a flight from Jeju to Seoul (Gimpo) without the flight booking number?
Good day, I have booked and made a cancellation for my air tickets on the same day about a month ago but have yet to receive my refund. May i know where can i seek advice on this please? Thank you. Horology@rocketmail.com
how do cancel or change a booking with this airline
Hello There does not seem to be a contact email address that works, emails bounce back. I have tried sending to: email@example.com but this does not work. Also I tried calling the customer service phone number However there is no response. I wish to confirm my cancellation today, done today on your website. Flight booking number F2D8N7 Reference ID: 251223183317 Please confirm I will receive a full refund, due to cancellation done on same day as ticket booked. Contact: firstname.lastname@example.org Thank you
We booked a flight today for Kara Dodson & Sandra Lee Bell. I never received email confirmation due to the incorrect email address written incorrectly by the T’way sales staff. We have since changed our travel plans and have cancelled the flights today 17.11.04. This has been done via your website today. Flight booking number F2D8N7 Reference ID: 251223183317 Please can you confirm this. my email address is: email@example.com I look forward to seeing a full refund under the condition that it was cancelled on the same day as booking. Thank you I look forward to hearing from you.
There is a spelling mistake in one of the passenger's name. How do I correct it? Please email me: firstname.lastname@example.org
I do not have a local number to book. What do I use?
There's a mistake in my tickets to jeju from seoul..may I know how to fix it ? Please help me to clarify...my email is email@example.com Please reply and thank you
Hello It looks like a paid a reservation online Diego lops tokyo daegu round trip oct 10-oct 12 But i did not get any confirmation page. Only confirmation from the bank Can you please check? firstname.lastname@example.org
I wish to cancel my booking A6Q6DW as I have been told I am unable to fly due to blood clot on my lungd
Two attempts to book a flight ended in the nirvana of endless pop ups. Missed the special. T'way is not exception but "proud" representative of south Korean airline business status. Overpriced fares, unreliable operations, ancient booking tools, Jim airlines wants you to proof you are human every time you want to see how much you flight cost... if after all the torture you will be able to make the booking is questionable. If you come to Korea book your ticket on any non Korean airline for your way out or you may never leave this country. To close a booking on a T'way you need to enter a phone, unfortunately only SE Asian countries are given as choices... you can just enter some fictitious Thai or HKG number to tryto make your booking.... that didn't help me. Good luck with the stone age airlines in Korea.
Hi You webpage doesn't allow me to buy a ticket can I buy it calling you directly ?
hi T'way my booking reference number is JD26R8. i would like to cancel our flight since we're not able to get our korean visa. i'm asking for your help in this matter. i am from the Philippines. my email is email@example.com
Guest : Please help i need to cancel my flight tomorrow from Japan to Korea and I cannot call anyone as they dont answer my email address is firstname.lastname@example.org were you able to cancel the flight? or get a refund?
What is your phone number- landline or mobile phone to reach from overseas? Neither 1688 8686 or 6250 5964 is reachable! Thanks. Regards
Hi, I am from singapore and would like to book a flight from jeju to seoul. However, I can't input my phone number as the country code is not available. Please reply me at email@example.com for further instructions thank you.
Please help i need to cancel my flight tomorrow from Japan to Korea and I cannot call anyone as they dont answer my email address is firstname.lastname@example.org
I booked 2 tickets on the flight from Daegu to Hong Kong on 18 april, I have been charged on my credit card, but I haven't received any confirmation. What can I do to obtain it?
There is a spelling mistake in one of the passenger's name. How do I correct it? I have contacted customer service but they have not done anything to fix the problem. Please email me: email@example.com
How can I pay if my credit card does not 3D authentication.
Hi, I bought a ticket to Seoul-Saipan back and forth, found a mistake in the sovey families, and a ticket to the e-mail is received. payment passed on to the bank. what to do ? Help.
Dear Ladies and Gentlemen. It is not clear from the Baggage Guidelines whether only hand luggage is permitted. My husband and I booked a flight from Taipei to Gimpo and from Seoul to Sanya. Can we each have 10 kg of luggage and every 15 kg of checked luggage? This is so in their business conditions. Can the respective 15 kg be in a bag with 2 people? As 1 piece of luggage 30 kg? Many thanks for your help. Daniela Bersch
i booked a filght from Incheon to HO CHI MINH ,booking N.o : DK5JD2 , Booking Date : 2016/10/19(Wed) Booked by : THONG/YUEN LIM , is it 15 kilograms of check-in baggage? i want add additional 15kgs for each person ,total 30kgs/person , can i ? I tried calling the costumer service number but it does not work, my email is firstname.lastname@example.org , Please contact me ! Thank you !
Today I booked a flight from Macau to Seoul, but I'm sorry that I make mistakes with passenger 's name. Booking No. : KP25H9 Booking Date : 2016/10/01(Sat) Booked by : LEONG/IN （false ） Booked by : LEONG/LOK IN （true ） Please contact me and tell me how can change to correct information ! Thank you !
Yesterday i booked a flight from gimpo to jeju (3 tickets) but I got no confirmation of the booking and the website seemed not to be working so I made the reservation again using another credit card. today i found out the reservation was charged in the 2 credit cards so I need to cancel the first reservation because i didnt get any mail or anything from that one, the other one is DF9JB2. I tried calling the costumer service number but it does not work, my email is email@example.com, please let me know what I can do to cancel the reservation and get refund thank you
T'Way. GET YOUR ACT TOGETHER! Your reservations website is not working properly and payments are taken out of customers' accounts with no reservation confirmation! You need to fix this now.
Excuse me but i buy two ticket fly yesterday by internet from Osaka to Séoul for LEXTRAIT and GUILIANO and i dont receive my summary ticket fly by mail : firstname.lastname@example.org. I don't créate id and password. Please send me a confirmation.
Last night I booked a flight from Seoul Incheon International, to Tokyo Narita, (TW201) at 7:45 am, landing at 10:15, for the 14th of August, for 2 passengers, at a price of 326000 KRW / $382 AUD. The money seems to have gone from my account for the flight for both passengers, however I have not had a confirmation email or any booking emails sent to me. Please inform me of the details and send me a confirmation email. It was for passengers Gemma Caitlin Owens and Steven Kenneth Miller. Thanks, Gemma Owens
My email is Kamal MHAMDI. I have booked a flight from Tokyo to South Korea but I didn't get any confirmation on my email of phone number. I am very worried as the main page just disappeared when I finished the booking. My email is email@example.com Best, kamal MHAMDI
I booked a flight ticket today but I didn't get any answer. I am very worried; please, I need to be assured.
Tway overcharged my credit card and I need to contact them. What is the best way to do so? HELP.
when it go to the last page of booking, I input all info of credit card but the payment is not successful. what should I do?
Is there a REAL email or English customer service phone number for this Airlines? Please help DP
Hi, I try to book tickets online on the site and use oversea credit card but when I go to complete it to add the Credit Card.. but when i finished the payment but im not yet received my reservation email... Please help me. email. firstname.lastname@example.org
T'way Air accept oversea credit cards as well. If you have any problems regarding payment issue, please contact customer service center, +82-1688-8686
I've tried to book a flight from the T way website, but unsuccessful when tried to use oversea credit card. Is there any hotline available in Hong Kong that I can contact? Thx! Connie Email: email@example.com
Hi. I try to book tickets online on the site but when I go to complete it to add the Credit Card.. when i checked my credit card the the amount is already charge but im not yet received my email... Please help me. email. firstname.lastname@example.org
Hello, I have tried to book a T Way flight online, but when I go to complete it to add the Credit Card, the page freezes up and won't let me complete the transaction.Farah Email: email@example.com (Belgium)
I've tried to book a flight from the T way website, but unsuccessful when tried to use oversea credit card. Is there any hotline available in Hong Kong that I can contact? Thx! Connie Email: firstname.lastname@example.org
Hello, I have tried to book a T Way flight online, but when I go to complete it to add the Credit Card, the page freezes up and won't let me complete the transaction. Stephanie Email: email@example.com Tel 01 604 701 4920 in Canada
I have just bought 2 ticket Gimpo - Jeju using credit card, when the payment done, suddenly there is an incoming feed back pop up " your session is ecpired" when i checked my credit card the the amount is already charge but im not yet received my email... there is no email, try to call to korea but they cant speak english... somebody can help???
Yesterday I bought 2 T'way tickets from Gimpo to Jeju. After I complete my payment suddenly there is an incoming message "your session is expired"... I don't know why it's happened. The problem is the payment was charge to my credit card and I didn't receive the tickets. Can anyone help me please?
Hi I visit T way website and want to register , but when I enter information they ask to create password , it Must be 6-20 characters; Must contain at least one English letter . I tried the password " Milo2006 " . it does not work . Please tell me what is wrong and can you give an example Minh Le
conformation of my reservation