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T'way Airlines Discussion

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Messages 1 - 38 of 38
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10 October 2017 Guest

I do not have a local number to book. What do I use?

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08 October 2017 Vivian

There's a mistake in my tickets to jeju from seoul..may I know how to fix it ? Please help me to clarify...my email is vivianhwa@yahoo.com Please reply and thank you

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14 September 2017 Guest

Hello It looks like a paid a reservation online Diego lops tokyo daegu round trip oct 10-oct 12 But i did not get any confirmation page. Only confirmation from the bank Can you please check? giadamexico@yahoo.it

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23 August 2017 Stephen waller

I wish to cancel my booking A6Q6DW as I have been told I am unable to fly due to blood clot on my lungd

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31 July 2017 jj

Two attempts to book a flight ended in the nirvana of endless pop ups. Missed the special. T'way is not exception but "proud" representative of south Korean airline business status. Overpriced fares, unreliable operations, ancient booking tools, Jim airlines wants you to proof you are human every time you want to see how much you flight cost... if after all the torture you will be able to make the booking is questionable. If you come to Korea book your ticket on any non Korean airline for your way out or you may never leave this country. To close a booking on a T'way you need to enter a phone, unfortunately only SE Asian countries are given as choices... you can just enter some fictitious Thai or HKG number to tryto make your booking.... that didn't help me. Good luck with the stone age airlines in Korea.

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25 July 2017 Guest

Hi You webpage doesn't allow me to buy a ticket can I buy it calling you directly ?

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23 June 2017 Guest

hi T'way my booking reference number is JD26R8. i would like to cancel our flight since we're not able to get our korean visa. i'm asking for your help in this matter. i am from the Philippines. my email is elainemaluto@gmail.com

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23 June 2017 Guest

Guest : Please help i need to cancel my flight tomorrow from Japan to Korea and I cannot call anyone as they dont answer my email address is kane123@iinet.net.au were you able to cancel the flight? or get a refund?

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19 June 2017 Julie lee

What is your phone number- landline or mobile phone to reach from overseas? Neither 1688 8686 or 6250 5964 is reachable! Thanks. Regards

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28 May 2017 Guest

Hi, I am from singapore and would like to book a flight from jeju to seoul. However, I can't input my phone number as the country code is not available. Please reply me at hianzk@hotmail.com for further instructions thank you.

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29 April 2017 Guest

Please help i need to cancel my flight tomorrow from Japan to Korea and I cannot call anyone as they dont answer my email address is kane123@iinet.net.au

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08 March 2017 Guest

I booked 2 tickets on the flight from Daegu to Hong Kong on 18 april, I have been charged on my credit card, but I haven't received any confirmation. What can I do to obtain it?

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07 March 2017 Guest

There is a spelling mistake in one of the passenger's name. How do I correct it? I have contacted customer service but they have not done anything to fix the problem. Please email me: sydneesyg@gmail.com

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23 February 2017 Guest

How can I pay if my credit card does not 3D authentication.

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18 January 2017 Guest

Hi, I bought a ticket to Seoul-Saipan back and forth, found a mistake in the sovey families, and a ticket to the e-mail is received. payment passed on to the bank. what to do ? Help.

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16 November 2016 Guest

Dear Ladies and Gentlemen. It is not clear from the Baggage Guidelines whether only hand luggage is permitted. My husband and I booked a flight from Taipei to Gimpo and from Seoul to Sanya. Can we each have 10 kg of luggage and every 15 kg of checked luggage? This is so in their business conditions. Can the respective 15 kg be in a bag with 2 people? As 1 piece of luggage 30 kg? Many thanks for your help. Daniela Bersch

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22 October 2016 Guest

i booked a filght from Incheon to HO CHI MINH ,booking N.o : DK5JD2 , Booking Date : 2016/10/19(Wed) Booked by : THONG/YUEN LIM , is it 15 kilograms of check-in baggage? i want add additional 15kgs for each person ,total 30kgs/person , can i ? I tried calling the costumer service number but it does not work, my email is san.dbs@gwibsi.com , Please contact me ! Thank you !

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01 October 2016 LEONG

Today I booked a flight from Macau to Seoul, but I'm sorry that I make mistakes with passenger 's name. Booking No. : KP25H9 Booking Date : 2016/10/01(Sat) Booked by : LEONG/IN (false ) Booked by : LEONG/LOK IN (true ) Please contact me and tell me how can change to correct information ! Thank you !

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07 September 2016 maria dubon

Yesterday i booked a flight from gimpo to jeju (3 tickets) but I got no confirmation of the booking and the website seemed not to be working so I made the reservation again using another credit card. today i found out the reservation was charged in the 2 credit cards so I need to cancel the first reservation because i didnt get any mail or anything from that one, the other one is DF9JB2. I tried calling the costumer service number but it does not work, my email is mariajosedubon@gmail.com, please let me know what I can do to cancel the reservation and get refund thank you

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01 August 2016 Guest

T'Way. GET YOUR ACT TOGETHER! Your reservations website is not working properly and payments are taken out of customers' accounts with no reservation confirmation! You need to fix this now.

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23 July 2016 Lextrait

Excuse me but i buy two ticket fly yesterday by internet from Osaka to Séoul for LEXTRAIT and GUILIANO and i dont receive my summary ticket fly by mail : ac.lextrait70@gmail.com. I don't créate id and password. Please send me a confirmation.

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22 July 2016 Guest

Last night I booked a flight from Seoul Incheon International, to Tokyo Narita, (TW201) at 7:45 am, landing at 10:15, for the 14th of August, for 2 passengers, at a price of 326000 KRW / $382 AUD. The money seems to have gone from my account for the flight for both passengers, however I have not had a confirmation email or any booking emails sent to me. Please inform me of the details and send me a confirmation email. It was for passengers Gemma Caitlin Owens and Steven Kenneth Miller. Thanks, Gemma Owens

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17 July 2016 kamal mhamdi

My email is Kamal MHAMDI. I have booked a flight from Tokyo to South Korea but I didn't get any confirmation on my email of phone number. I am very worried as the main page just disappeared when I finished the booking. My email is mhamdikamal1@gmail.com Best, kamal MHAMDI

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17 July 2016 kamal mhamdi

I booked a flight ticket today but I didn't get any answer. I am very worried; please, I need to be assured.

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25 June 2016 Guest

Tway overcharged my credit card and I need to contact them. What is the best way to do so? HELP.

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28 April 2016 Guest

when it go to the last page of booking, I input all info of credit card but the payment is not successful. what should I do?

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24 April 2016 Guest

Is there a REAL email or English customer service phone number for this Airlines? Please help DP

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20 April 2016 Guest

Hi, I try to book tickets online on the site and use oversea credit card but when I go to complete it to add the Credit Card.. but when i finished the payment but im not yet received my reservation email... Please help me. email. elektra.nguyen@gmail.com

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10 March 2016 Guest

T'way Air accept oversea credit cards as well. If you have any problems regarding payment issue, please contact customer service center, +82-1688-8686

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22 November 2015 Leo

I've tried to book a flight from the T way website, but unsuccessful when tried to use oversea credit card. Is there any hotline available in Hong Kong that I can contact? Thx! Connie Email: leo_waiching91@hotmail.com

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26 August 2015 Gessica

Hi. I try to book tickets online on the site but when I go to complete it to add the Credit Card.. when i checked my credit card the the amount is already charge but im not yet received my email... Please help me. email. gessy7_8@hotmail.it

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09 July 2015 Farah

Hello, I have tried to book a T Way flight online, but when I go to complete it to add the Credit Card, the page freezes up and won't let me complete the transaction.Farah Email: amamoufa@gmail.com (Belgium)

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29 May 2015 Connie

I've tried to book a flight from the T way website, but unsuccessful when tried to use oversea credit card. Is there any hotline available in Hong Kong that I can contact? Thx! Connie Email: cyeung1288@gmail.com

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16 March 2015 Guest

Hello, I have tried to book a T Way flight online, but when I go to complete it to add the Credit Card, the page freezes up and won't let me complete the transaction. Stephanie Email: steph.hatten@gmail.com Tel 01 604 701 4920 in Canada

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08 March 2015 Hanna Phoebe

I have just bought 2 ticket Gimpo - Jeju using credit card, when the payment done, suddenly there is an incoming feed back pop up " your session is ecpired" when i checked my credit card the the amount is already charge but im not yet received my email... there is no email, try to call to korea but they cant speak english... somebody can help???

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22 January 2015 Dini Kosnandar

Yesterday I bought 2 T'way tickets from Gimpo to Jeju. After I complete my payment suddenly there is an incoming message "your session is expired"... I don't know why it's happened. The problem is the payment was charge to my credit card and I didn't receive the tickets. Can anyone help me please?

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22 November 2014 Minh Le

Hi I visit T way website and want to register , but when I enter information they ask to create password , it Must be 6-20 characters; Must contain at least one English letter . I tried the password " Milo2006 " . it does not work . Please tell me what is wrong and can you give an example Minh Le

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02 November 2012 abdul majid

conformation of my reservation

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Messages 1 - 38 of 38
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