T'way Air Discussion

24 January 2018 05:01:00 Guest

Hi I experience the same issue. Phone number do not have Singapore drop down list. Anyone can help on this? jessica : hi, i am from singapore and i am trying to book air ticket from gimpo to jeju. Mobile number is required but the drop list for the telephone code does not have an option for "singapore". What should I do? Thanks!

22 January 2018 10:01:00 66@krantechna.lt

Hello, Please send me ticket Jankauskas Ramunas CJU-GMP , 2018 01 25 , send ticket e-mail: 66@krantechna.lt Thanks

22 January 2018 10:01:00 66@krantechna.lt

Hello, I paid for the flight ticket but the website immediately went to the home page without giving me any booking reference number. I am hence unable to retrieve my booking information. Please send me ticket Jankauskas Ramunas CJU-GMP , 2018 01 25 , send ticket e-mail: 66@krantechna.lt Thanks

12 January 2018 08:01:00 TIFFANY SMITH

I was scheduled to catch a 1355 flight to daegu upon checking in they informed me that the flight was delayed due to snow in daegu which I knew for fact was a lie it was not snowing at all. Do not appreciate being lied to. So it was delayed 5 hours . While waiting they pushed it to 2010.... they offer no explanation and only a 8 dollar voucher for food for the inconvience meanwhile I have sat in the airport for nine hours..... this is completely unacceptable and unprofessional this was on the 12 th of January

29 December 2017 09:12:00 serene

Hi, My booking is R86785 I would like to double check on the passenger birthday details. Do drop me an email to chiangseemin@gmail.com

22 December 2017 05:12:00 jessica

hi, i am from singapore and i am trying to book air ticket from gimpo to jeju. Mobile number is required but the drop list for the telephone code does not have an option for "singapore". What should I do? Thanks!

06 December 2017 02:12:00 Guest

Morning, Yesterday night i had book a flight from Jeju to Seoul (Gimpo) on 21/04/2018,10am.But i have not receive any email for the booking number and payment detail. I check my credit card payment was deduct the flight ticket money.Is it possible to board a flight from Jeju to Seoul (Gimpo) without the flight booking number?

13 November 2017 06:11:00 Guest

Good day, I have booked and made a cancellation for my air tickets on the same day about a month ago but have yet to receive my refund. May i know where can i seek advice on this please? Thank you. Horology@rocketmail.com

06 November 2017 10:11:00 Guest

how do cancel or change a booking with this airline

04 November 2017 05:11:00 Guest

Hello There does not seem to be a contact email address that works, emails bounce back. I have tried sending to: reservations@teayair.com but this does not work. Also I tried calling the customer service phone number However there is no response. I wish to confirm my cancellation today, done today on your website. Flight booking number F2D8N7 Reference ID: 251223183317 Please confirm I will receive a full refund, due to cancellation done on same day as ticket booked. Contact: thebellbird@gmail.com Thank you

04 November 2017 04:11:00 Guest

We booked a flight today for Kara Dodson & Sandra Lee Bell. I never received email confirmation due to the incorrect email address written incorrectly by the T’way sales staff. We have since changed our travel plans and have cancelled the flights today 17.11.04. This has been done via your website today. Flight booking number F2D8N7 Reference ID: 251223183317 Please can you confirm this. my email address is: thebellbird@gmail.com I look forward to seeing a full refund under the condition that it was cancelled on the same day as booking. Thank you I look forward to hearing from you.

01 November 2017 09:11:00 Guest

There is a spelling mistake in one of the passenger's name. How do I correct it? Please email me: mitha.mpratama@gmail.com

10 October 2017 08:10:00 Guest

I do not have a local number to book. What do I use?

08 October 2017 09:10:00 Vivian

There's a mistake in my tickets to jeju from seoul..may I know how to fix it ? Please help me to clarify...my email is vivianhwa@yahoo.com Please reply and thank you

14 September 2017 02:09:00 Guest

Hello It looks like a paid a reservation online Diego lops tokyo daegu round trip oct 10-oct 12 But i did not get any confirmation page. Only confirmation from the bank Can you please check? giadamexico@yahoo.it

23 August 2017 03:08:00 Stephen waller

I wish to cancel my booking A6Q6DW as I have been told I am unable to fly due to blood clot on my lungd

31 July 2017 02:07:00 jj

Two attempts to book a flight ended in the nirvana of endless pop ups. Missed the special. T'way is not exception but "proud" representative of south Korean airline business status. Overpriced fares, unreliable operations, ancient booking tools, Jim airlines wants you to proof you are human every time you want to see how much you flight cost... if after all the torture you will be able to make the booking is questionable. If you come to Korea book your ticket on any non Korean airline for your way out or you may never leave this country. To close a booking on a T'way you need to enter a phone, unfortunately only SE Asian countries are given as choices... you can just enter some fictitious Thai or HKG number to tryto make your booking.... that didn't help me. Good luck with the stone age airlines in Korea.

25 July 2017 02:07:00 Guest

Hi You webpage doesn't allow me to buy a ticket can I buy it calling you directly ?

23 June 2017 12:06:00 Guest

hi T'way my booking reference number is JD26R8. i would like to cancel our flight since we're not able to get our korean visa. i'm asking for your help in this matter. i am from the Philippines. my email is elainemaluto@gmail.com

23 June 2017 12:06:00 Guest

Guest : Please help i need to cancel my flight tomorrow from Japan to Korea and I cannot call anyone as they dont answer my email address is kane123@iinet.net.au were you able to cancel the flight? or get a refund?

19 June 2017 05:06:00 Julie lee

What is your phone number- landline or mobile phone to reach from overseas? Neither 1688 8686 or 6250 5964 is reachable! Thanks. Regards

28 May 2017 08:05:00 Guest

Hi, I am from singapore and would like to book a flight from jeju to seoul. However, I can't input my phone number as the country code is not available. Please reply me at hianzk@hotmail.com for further instructions thank you.

29 April 2017 05:04:00 Guest

Please help i need to cancel my flight tomorrow from Japan to Korea and I cannot call anyone as they dont answer my email address is kane123@iinet.net.au

08 March 2017 06:03:00 Guest

I booked 2 tickets on the flight from Daegu to Hong Kong on 18 april, I have been charged on my credit card, but I haven't received any confirmation. What can I do to obtain it?

07 March 2017 06:03:00 Guest

There is a spelling mistake in one of the passenger's name. How do I correct it? I have contacted customer service but they have not done anything to fix the problem. Please email me: sydneesyg@gmail.com

23 February 2017 05:02:00 Guest

How can I pay if my credit card does not 3D authentication.

18 January 2017 08:01:00 Guest

Hi, I bought a ticket to Seoul-Saipan back and forth, found a mistake in the sovey families, and a ticket to the e-mail is received. payment passed on to the bank. what to do ? Help.

16 November 2016 06:11:00 Guest

Dear Ladies and Gentlemen. It is not clear from the Baggage Guidelines whether only hand luggage is permitted. My husband and I booked a flight from Taipei to Gimpo and from Seoul to Sanya. Can we each have 10 kg of luggage and every 15 kg of checked luggage? This is so in their business conditions. Can the respective 15 kg be in a bag with 2 people? As 1 piece of luggage 30 kg? Many thanks for your help. Daniela Bersch

22 October 2016 02:10:00 Guest

i booked a filght from Incheon to HO CHI MINH ,booking N.o : DK5JD2 , Booking Date : 2016/10/19(Wed) Booked by : THONG/YUEN LIM , is it 15 kilograms of check-in baggage? i want add additional 15kgs for each person ,total 30kgs/person , can i ? I tried calling the costumer service number but it does not work, my email is san.dbs@gwibsi.com , Please contact me ! Thank you !

01 October 2016 03:10:00 LEONG

Today I booked a flight from Macau to Seoul, but I'm sorry that I make mistakes with passenger 's name. Booking No. : KP25H9 Booking Date : 2016/10/01(Sat) Booked by : LEONG/IN （false ） Booked by : LEONG/LOK IN （true ） Please contact me and tell me how can change to correct information ! Thank you !

07 September 2016 03:09:00 majo

Yesterday i booked a flight from gimpo to jeju (3 tickets) but I got no confirmation of the booking and the website seemed not to be working so I made the reservation again using another credit card. today i found out the reservation was charged in the 2 credit cards so I need to cancel the first reservation because i didnt get any mail or anything from that one, the other one is DF9JB2. I tried calling the costumer service number but it does not work, my email is mariajosedubon@gmail.com, please let me know what I can do to cancel the reservation and get refund thank you

01 August 2016 02:08:00 Guest

T'Way. GET YOUR ACT TOGETHER! Your reservations website is not working properly and payments are taken out of customers' accounts with no reservation confirmation! You need to fix this now.

23 July 2016 07:07:00 Lextrait

Excuse me but i buy two ticket fly yesterday by internet from Osaka to Séoul for LEXTRAIT and GUILIANO and i dont receive my summary ticket fly by mail : ac.lextrait70@gmail.com. I don't créate id and password. Please send me a confirmation.

22 July 2016 02:07:00 Guest

Last night I booked a flight from Seoul Incheon International, to Tokyo Narita, (TW201) at 7:45 am, landing at 10:15, for the 14th of August, for 2 passengers, at a price of 326000 KRW / $382 AUD. The money seems to have gone from my account for the flight for both passengers, however I have not had a confirmation email or any booking emails sent to me. Please inform me of the details and send me a confirmation email. It was for passengers Gemma Caitlin Owens and Steven Kenneth Miller. Thanks, Gemma Owens

17 July 2016 12:07:00 kamal mhamdi

My email is Kamal MHAMDI. I have booked a flight from Tokyo to South Korea but I didn't get any confirmation on my email of phone number. I am very worried as the main page just disappeared when I finished the booking. My email is mhamdikamal1@gmail.com Best, kamal MHAMDI

17 July 2016 11:07:00 kamal mhamdi

I booked a flight ticket today but I didn't get any answer. I am very worried; please, I need to be assured.

25 June 2016 11:06:00 Guest

Tway overcharged my credit card and I need to contact them. What is the best way to do so? HELP.

28 April 2016 02:04:00 Guest

when it go to the last page of booking, I input all info of credit card but the payment is not successful. what should I do?

24 April 2016 07:04:00 Guest

Is there a REAL email or English customer service phone number for this Airlines? Please help DP

20 April 2016 08:04:00 Guest

Hi, I try to book tickets online on the site and use oversea credit card but when I go to complete it to add the Credit Card.. but when i finished the payment but im not yet received my reservation email... Please help me. email. elektra.nguyen@gmail.com

10 March 2016 07:03:00 Guest

T'way Air accept oversea credit cards as well. If you have any problems regarding payment issue, please contact customer service center, +82-1688-8686

22 November 2015 03:11:00 Leo

I've tried to book a flight from the T way website, but unsuccessful when tried to use oversea credit card. Is there any hotline available in Hong Kong that I can contact? Thx! Connie Email: leo_waiching91@hotmail.com

26 August 2015 09:08:00 Gessica

Hi. I try to book tickets online on the site but when I go to complete it to add the Credit Card.. when i checked my credit card the the amount is already charge but im not yet received my email... Please help me. email. gessy7_8@hotmail.it

09 July 2015 02:07:00 Farah

Hello, I have tried to book a T Way flight online, but when I go to complete it to add the Credit Card, the page freezes up and won't let me complete the transaction.Farah Email: amamoufa@gmail.com (Belgium)

29 May 2015 04:05:00 Connie

I've tried to book a flight from the T way website, but unsuccessful when tried to use oversea credit card. Is there any hotline available in Hong Kong that I can contact? Thx! Connie Email: cyeung1288@gmail.com

16 March 2015 11:03:00 Guest

Hello, I have tried to book a T Way flight online, but when I go to complete it to add the Credit Card, the page freezes up and won't let me complete the transaction. Stephanie Email: steph.hatten@gmail.com Tel 01 604 701 4920 in Canada

08 March 2015 01:03:00 Hanna Phoebe

I have just bought 2 ticket Gimpo - Jeju using credit card, when the payment done, suddenly there is an incoming feed back pop up " your session is ecpired" when i checked my credit card the the amount is already charge but im not yet received my email... there is no email, try to call to korea but they cant speak english... somebody can help???

22 January 2015 06:01:00 Dini Kosnandar

Yesterday I bought 2 T'way tickets from Gimpo to Jeju. After I complete my payment suddenly there is an incoming message "your session is expired"... I don't know why it's happened. The problem is the payment was charge to my credit card and I didn't receive the tickets. Can anyone help me please?

22 November 2014 09:11:00 Minh Le

Hi I visit T way website and want to register , but when I enter information they ask to create password , it Must be 6-20 characters; Must contain at least one English letter . I tried the password " Milo2006 " . it does not work . Please tell me what is wrong and can you give an example Minh Le

02 November 2012 05:11:00 abdul majid

conformation of my reservation