Blue Air Discussion

23 September 2020 02:09:00 Guest

I booked a flight with blue air and it said payment successful and then went back to insert booking details and said payment error. Checked my bank and the money went through. I have not recieved a booking email. It did not show me my booking reference nothing! I dont know what to do

09 August 2020 04:08:00 Guest

the shittiest airline ever. Called twice for 50 min i waited just to be told by a robot that they are experiencing difficulties to try again later. what a bunch of * ! My flight got the airport changed 3 days before the actual flight and I cant check in at all. Sent mails tried to contact them in any form, no answer. never again Blue air, never again!

25 July 2020 03:07:00 Cătălina

I have tried several times to get in touch with them via phone...no results! Does anyone know an email address or a different phone number, please?

25 July 2020 03:07:00 Guest

Yes...same here... Guest : The online check-in is not working and it is impossible to reach Blue Air (waited for 50 minutes). Can someone please confirm from proper experience that check-in is done at the airport for free? Thank you.

23 July 2020 02:07:00 Guest

I have made a booking with Blue Air. Did not even manage to record the booking number. They didn't send me an email and I can't reach them to sort this out. I have tried to call, email, nothing. They leave me waiting 50min on the phone and then they say something is wrong with the network and they hang up. What is wrong with this company? Anyone had any chance reaching them? Such a * of time. I will never book with this company again. They are a bad joke.

09 July 2020 12:07:00 Guest

The same think !!!!!!!!😡😡😡😡😡😡😡I am trying to speak with someone from Blue air since Monday and no luck !!!! Every time I stay on the phone for 60min and when finally my call goes through the call is cancelled saying they have a network error!!!!!!!!!!! Guest : my stress levels are through the roof....nobody answering the phone....we are due to fly on 18th July & I had email saying that I had until 14 days before we were due to fly, to request vouchers....then one which went through to spam telling me I had till midnight 29th June 2020 to request voucher....so stressed

09 July 2020 12:07:00 Laura Mocanu

Hi , I want to send my 14 year old son to Romania from London with my cousin (she’s 20 ) , does my cousin needs a paper from me that I agree with her to take my son in Romania

07 July 2020 03:07:00 Guest

The online check-in is not working and it is impossible to reach Blue Air (waited for 50 minutes). Can someone please confirm from proper experience that check-in is done at the airport for free? Thank you.

07 July 2020 12:07:00 Guest

I cannot seem to be able to check-in, always an error page. I hope it will work fine with check-in at the airport.

02 July 2020 09:07:00 Venelina

What the heck is that airline.I made a booking and paid and I didn’t get any booking confirmation,only the payment go trough .Unable to contact anyone.

30 June 2020 06:06:00 Guest

Guest : WTF happened to BlueAir ? I can't seem to be able to check-in online or contact them via phone. How did you solve this situation? I cannot check-in either and I don't know what to do

30 June 2020 05:06:00 Guest

my stress levels are through the roof....nobody answering the phone....we are due to fly on 18th July & I had email saying that I had until 14 days before we were due to fly, to request vouchers....then one which went through to spam telling me I had till midnight 29th June 2020 to request voucher....so stressed

29 June 2020 09:06:00 Guest

the same. I have a flight in 4 days and I cannot send emals, nobody to call, no information.

26 June 2020 09:06:00 El

Same story, no option to check in, no information whatsoever and nobody to call. Worst company ever!

26 June 2020 05:06:00 Guest

WTF happened to BlueAir ? I can't seem to be able to check-in online or contact them via phone.

01 June 2020 08:06:00 IOANA

hi can I change me date of flight? if yes, then how can I do it?

27 February 2020 04:02:00 Tom

Cheap airlines = disorganized airlines

27 February 2020 04:02:00 Guest

Shameful Romanian airlines.

24 February 2020 01:02:00 Stefan

I just tried yesterday to manage my flight and Doesn’t work. I wrote to them on Twitter but they neither have time to read my message. I will stop using this company!

14 February 2020 12:02:00 Guest

Why can’t I book. Just get message unexpected error try again later

25 January 2020 04:01:00 Guest

Yes...win chrome desktop or iPhone chrome mobile... It won't pass the visa submit step..No errors whatsoever Guest : Anyone else find it impossible to use any feature of the blue air website? Absolutely useless. Constantly loading. Does nothing at all. Doesnt work on phone, different browsers or anything. What are they on???

25 January 2020 04:01:00 Guest

Yes...desktop or mobile... It won't pass the visa submit step..No errors whatsoever Guest : Anyone else find it impossible to use any feature of the blue air website? Absolutely useless. Constantly loading. Does nothing at all. Doesnt work on phone, different browsers or anything. What are they on???

04 January 2020 09:01:00 Guest

The link on the Blue Air website does not work, I just wanted to use 'Manage' booking from the top menu on the website to add a baggage to my flight. But they just show 'loading' on and on, it does not work ! Someone should fix this website. I could not reach them over the phone.

18 November 2019 05:11:00 Guest

Anyone else find it impossible to use any feature of the blue air website? Absolutely useless. Constantly loading. Does nothing at all. Doesnt work on phone, different browsers or anything. What are they on???

22 October 2019 09:10:00 Karen Drakeley

Why doesn’t the barcode print when I print my boarding pass????

14 July 2019 12:07:00 LJ

Hello, Does anyone know where on the blue air website I can find my electronic tickets? I have only received the itinerary via email and therefore cannot ask my company to reimburse me (it's a business trip).

22 May 2019 09:05:00 Guest

They have now significantly increased the cost to add a bag at a later date and also reduced time when you can check-in online, which is now based on the ticket type ie Light, Classic or Premium. Shame on you Blue Air

23 March 2019 10:03:00 Guest

A big company as Blue Air and its still not possible check in online. Blue Air this is a shame.

23 March 2019 12:03:00 Guest

Is blue air going out of business, not paying out delayed flight compansation , cancelling flights sign of going out of business

23 March 2019 12:03:00 Guest

Blue air flight delayed last July to Rome from liverpool to Rome has any body had their compansation for delayed flight ,

14 March 2019 05:03:00 Guest

No check in definitely not working have tried phone, laptop using link on confirmation booking email and going direct to website just keep getting an error code!

10 March 2019 10:03:00 Guest

Cannot add baggage to my flight ...online check in is a joke..spent hours phoning blue air ...could not get through...very frustrated and annoyed....will never use them again.....lets see what happens when I checkin at airport...refuse to pay over the odds for baggage that I could not do on line.....help....

02 March 2019 08:03:00 Guest

Frank : Check this link www.blueairweb.com/de/de/online-check-in... but not with Firefox. Do Edge or other. No browser, whether on PC or mobile, works for performing online check-in! seems like their platform is down. If this is the same issue as on 24th of February it's indeed a joke of a company; if i will be taxed for checking in at airport (plus the extra time wasted) i will file a formal complaint with customer protection.

02 March 2019 12:03:00 Frank

Check this link www.blueairweb.com/de/de/online-check-in... but not with Firefox. Do Edge or other.

25 February 2019 09:02:00 Guest

The online check in is still not working. What a joke for a wannabe big company ..

24 February 2019 11:02:00 Guest

Online checkin not working. I dont want to pay extra in the airport for luggage, but the online price when checking in.

14 February 2019 12:02:00 Guest

Guest : All flights cancelled Liverpool to Rome return in March. Anybody know what’s going on?just had mine cancelled as well absolute joke also lost 760 euros for the hotel booking as non refundable .

13 February 2019 10:02:00 Guest

All flights cancelled Liverpool to Rome return in March. Anybody know what’s going on?

13 February 2019 12:02:00 Guest

fix it pleaseeeeeeee Can i check in at the airport? Cause checkin online does not work...anybody tell me pleaseee

12 February 2019 11:02:00 Guest

Online Check-In does not work. please fix asap

06 February 2019 12:02:00 Guest

how can I cancel a flight - thanks

02 February 2019 05:02:00 Guest

Are Blue Air flying to Alicante this summer from Liverpool? None of the dates are available to book

31 January 2019 10:01:00 Guest

Hi - I booked cheapest flights for me and wife (LIFL) If I want to change date for returns flights from 14/03 to 28/03 - what are the charges for us to pay - the flights on 28/03 are €10 dearer per person so I know I will pay this but I am not sure if I pay €25 or €40 for the change of date on the return leg and do I pay per passenger?

18 January 2019 03:01:00 Simona Dumbravescu

I have booked tickets through gotogate and when I check the booking status on blue air website with the reference that they gave me it says validation failed. Can I have the flight reference?

17 December 2018 03:12:00 Guest

What i did and worked for me was click on the link in the reservation. Someone commented on facebook about it and it worked for me.

15 December 2018 10:12:00 Guest

Online check-in system is out of order. Unavailable to check-in. What is going on?

14 December 2018 02:12:00 Guest

Appears the online check in is once again BROKEN. Fix your s**t blue air.

08 December 2018 08:12:00 Guest

use nr of the ticket NOT reservation nr when checking in that worked for me from there was smooth

03 December 2018 05:12:00 Guest

Does anyone know is my travel document another name for ticket ?? I'm flying home from bucharest New Year's Eve on blue air. They've said check in at the airport. I don't want to end up stuck in Romania lol

03 December 2018 03:12:00 Guest

Guest : Guys, now checkin is working from Android phone, I try with Chrome and is working fine! uhhh it's not now lol I've been trying for two days

01 December 2018 06:12:00 Guest

Guys, now checkin is working from Android phone, I try with Chrome and is working fine! uhhh

27 November 2018 05:11:00 Guest

Guest : Hi, how much cost to add luggage after booking? I added a suitcase after booking at a cost of 24.00 pounds,and was very easy to do.

27 November 2018 02:11:00 Guest

Hi, how much cost to add luggage after booking?

08 November 2018 06:11:00 Guest

For booking and checking in, you do have to create an account and a password, then go to your emails and follow links to download the app to your phone, log in, click -My Trips - put your booking code in and then just fill the form in

08 November 2018 06:11:00 Guest

Guest : check in online doesn't work? You need to download the app to your phone, It´s the 1st time i have booked with this Airline, quite simple really, download the app, click -My Trips - put your booking code in, and carry on

08 November 2018 05:11:00 Guest

check in online doesn't work?

01 November 2018 10:11:00 Guest

Cannot check in, is there a problem with your site?

12 October 2018 11:10:00 Guest

hey, guys! do you know if there is a possibility to save the check in file (after the check in online procedure)? I need to send the check in papers to somebody via email and i see no button for saving the file. Thanks a lot!

21 September 2018 04:09:00 Guest

ZAHARIA : Hello! May I use my boarding pass as screenshot on my phone?

14 September 2018 12:09:00 pam heyes

horrendous try to book flights seat chart a joke need to bea philadephia lawyer to book give up

11 September 2018 05:09:00 Guest

tried to check in, they are trying to charge me 40 euros for a 'free' online check in.

05 September 2018 10:09:00 Guest

Flight delayed 17 hours Liverpool to Rome 27/07/18 did not go on my holiday Absolute battle to get any response from anyone. Took 41 days to receive a response. (One free ticket) just not good enough.. was promised full holiday refund and compensation for both passengers in T&Cs at time of leaving the airport not knowing if the plane would even be rescheduled. Get it sorted!

03 September 2018 03:09:00 Guest

something is getting wrong with the checking my seat online

03 September 2018 09:09:00 Guest

Can not check in.....

03 September 2018 09:09:00 Guest

Liz : Flying soon with blue air. Any info ?. Thanks 20.09.2018 TEL AVIV-CLUJ

02 September 2018 02:09:00 Teodora

Online check in is not working. How can we check in ?

01 September 2018 09:09:00 Liz

Flying soon with blue air. Any info ?. Thanks

28 August 2018 09:08:00 Andrei

If I use only one fly and not the returning one, there is any fee to pay for the no-go ? Must inform BlueAir ?

12 August 2018 05:08:00 ZAHARIA

Hello! May I use my boarding pass as screenshot on my phone?

10 August 2018 07:08:00 Pauline

I think everyone on the 7 hour delayed flight from Alicante to Liverpool on the 7th April is still waiting for the compulsary compensation that we have been promised. Maybe we should all take this further. The only way I can see to contact them is via their website. NOT GOOD ENOUGH.

07 August 2018 04:08:00 Amanda

I can't even book flights enter in payment details and then it doesn't confirm is there better browsers than other. I don't know if I have paid for the flights or not

05 August 2018 09:08:00 Claire

Regarding any difficulties with the website, I agree it's terrible.. Keep trying though. I was constantly seeing error messages but I just kept going back a page and trying again (several times) it eventually worked.

05 August 2018 12:08:00 Claire

Guest : Hi! I’ve tried to check in with blueair.com, everything’s good but I can’t check in my brother who’s underage, his birth year (2002) doesn’t show up. How can I resolve this problem? you need to call them, I had this same problem with my daughter who is 12. Contact no. 02070372687

03 August 2018 10:08:00 Guest

Good evening, It was the same thing for me. Fortunatly I used the link www.blueairweb.com/en/gb/checkin-engine/... and it worked fine for me, Thank "Le Messie"

03 August 2018 07:08:00 Guest

Hi! I’ve tried to check in with blueair.com, everything’s good but I can’t check in my brother who’s underage, his birth year (2002) doesn’t show up. How can I resolve this problem?

03 August 2018 07:08:00 Guest

sAME HERE,problem with the check in.do my headache.

03 August 2018 07:08:00 Guest

HELLO ! I will travel from Birmingham (Uk) to Cluj Napoca in 10 august with a 3 months baby .Can I bring the pushchair with me ?is this for free to transport?

01 August 2018 10:08:00 Vasile dintre Bile

Same here, I'm getting the "Server Error in '/' Application." error when I'm going to Manage my Booking and Change Flight. What's wrong with your IT department folks ?

01 August 2018 10:08:00 Guest

I was getting the server error message when I was clicking on the link via my confirmation email. Went directly to their website and was able to check in without any problems

30 July 2018 08:07:00 Le Messie

Try to use this link to checkin : www.blueairweb.com/en/gb/checkin-engine/... it worked fine for me after struggling on the old one.

28 July 2018 02:07:00 Simeny Beata

I booked an airplane ticket from Dublin to Cluj-Napoca today 28 July at 11:36 am, my money was taken from my credit card (85 euro) but I did not get the tickets on my email: bsimeny15@gmail.com Please send me the tickets, or send the money back! Thank you!

28 July 2018 02:07:00 Guest

Guest : Hi, I've been trying to check-in online but it doesn't work, We will have to do it at the airport tomorrow and i am so pissed because that means that we will have to pay more money. I tried to call them and they are unreachable. It is outrageous! This happened to me too this morning! It is unbelievable! I'm sorry that you'll have to pay extra money for their mistake!

28 July 2018 02:07:00 Guest

Hi, I've been trying to check-in online but it doesn't work, We will have to do it at the airport tomorrow and i am so pissed because that means that we will have to pay more money. I tried to call them and they are unreachable. It is outrageous!

28 July 2018 01:07:00 Guest

This morning, when I tried to check my booking status, I was sent to a blank page with only a few lines saying that there has been a server error in "/" Application. Now, I don't know what this means but I checked my last name, my email and my booking code and there were no typing errors. I tried with my daughter's booking reference too and same thing happened. She's lucky that she has already printed her boarding pass but I would like to know if anybody had encountered the same issue.

21 July 2018 05:07:00 Guest

Hi, i need to check-in online my flight with BlueAir but when i have to choose the flight in the first page, next to the flight, a message appears saying "CantCheckIn" and it doesn't allow me to go to the second page. What can i do? Thanks for the help.

18 July 2018 10:07:00 Vlad

Online check-in is totally broken. What a shame!!! And they even charge you for call-center call while no-one was available to answer. Whoever reading this post - do not fly this company