Blue Air Discussion

19 July 2021 10:07:00 Marina

So I had this reservation booked and I looked to see if I could change the flights. Without any notice BlueAir changed the flights without me approving the change and now it’s requesting payment of over £400. Has this happened to anyone else? If so, what did you do? Thx!

15 July 2021 06:07:00 Guest

Paid for a flight, and can’t find the reservation anymore. Also no confirmation email was sent, only payment confirmation. Tried to call but we can’t reach them. What should we do? FT8gL

07 July 2021 10:07:00 Guest

specific Romanian. Their website isn't working, can't reach them over the phone... what idiots

05 July 2021 06:07:00 Guest

Quite the most pathetic airline ever encountered. No doubt with covid this airline is going to go under. They totally confused my bookings, with connecting flights leaving before I even arrive. To try to reach them on their o-called helpline is impossible as phone calls just get dumped by a robot and emails don't get responded to. How IATA can allow this level of disgusting pretence is beyond comprehension. DONT EVER CONSIDER USING BLUE AIR DESPITE ANY PPARENT CHEAP FLIGHTS. NO FLIGHT AT ALL ONCE PAID FOR IS THE MOST EXPENSIVE.

05 July 2021 03:07:00 Guest

I tried to contact them regarding a flight they modified and made the entire travel unsuitable. I wrote an email nothing, I contacted them through the online chat facility nothing, I called them several times waited for an over an hour nobody picked up the phone. While staying on the line I was reminded by a machine that the average waiting time is just over 5 mins. I had to hang up after an hour. Appalling service! I advise everyone against it.

30 June 2021 10:06:00 Alex

I paid 2 times for check in at airport because online check in didn't work. Stay away please

21 June 2021 09:06:00 Guest

👎👎👎👎👎👎

23 March 2021 12:03:00 Daniel

The worst airline company, stay away

14 February 2021 10:02:00 Guest

Hi, I am trying to change my flight dates. I assumed after paying for the comfort option it would be simple but no, they want the equivalent of a completely new booking despite their drop-down box for comfort it says the date was flexible with no extra charge---any help or suggestions out there--and we are regular customers of Blue Air David O

08 February 2021 09:02:00 Guest

Gambeta : I also have disgusting memories from Larnaca to Bucharest with these crooks. Since then, I have protected all my friends from avoiding this idiotic company. What happened?

01 February 2021 11:02:00 Gambeta

I also have disgusting memories from Larnaca to Bucharest with these crooks. Since then, I have protected all my friends from avoiding this idiotic company.

17 December 2020 01:12:00 Guest

I booked a flight in January 2020, to fly August 2020. They cancelled the flight and did not tell me, then put my money in an electronic wallet. I applied for a refund on 23rd uly but still have not had. You cannot contact them by phone and they don't respond to their chat or e-mails. DO NOT BOOK WITH THEM, THEY ARE CLEARLY GOING OUT OF BUSINESS AND HOLDING ON TO YOUR MONEY. FRAUDSTERS

09 October 2020 06:10:00 Guest

Venelina : What the heck is that airline.I made a booking and paid and I didn’t get any booking confirmation,only the payment go trough .Unable to contact anyone. Hi! Did you get your money back? It happened to me the same

09 October 2020 06:10:00 Guest

Guest : I booked a flight with blue air and it said payment successful and then went back to insert booking details and said payment error. Checked my bank and the money went through. I have not recieved a booking email. It did not show me my booking reference nothing! I dont know what to do Guest : I booked a flight with blue air and it said payment successful and then went back to insert booking details and said payment error. Checked my bank and the money went through. I have not recieved a booking email. It did not show me my booking reference nothing! I dont know what to do Hi, did you get the confirmation in the end or anything?

23 September 2020 02:09:00 Guest

I booked a flight with blue air and it said payment successful and then went back to insert booking details and said payment error. Checked my bank and the money went through. I have not recieved a booking email. It did not show me my booking reference nothing! I dont know what to do

09 August 2020 04:08:00 Guest

the shittiest airline ever. Called twice for 50 min i waited just to be told by a robot that they are experiencing difficulties to try again later. what a bunch of * ! My flight got the airport changed 3 days before the actual flight and I cant check in at all. Sent mails tried to contact them in any form, no answer. never again Blue air, never again!

25 July 2020 03:07:00 Cătălina

I have tried several times to get in touch with them via phone...no results! Does anyone know an email address or a different phone number, please?

25 July 2020 03:07:00 Guest

Yes...same here... Guest : The online check-in is not working and it is impossible to reach Blue Air (waited for 50 minutes). Can someone please confirm from proper experience that check-in is done at the airport for free? Thank you.

23 July 2020 02:07:00 Guest

I have made a booking with Blue Air. Did not even manage to record the booking number. They didn't send me an email and I can't reach them to sort this out. I have tried to call, email, nothing. They leave me waiting 50min on the phone and then they say something is wrong with the network and they hang up. What is wrong with this company? Anyone had any chance reaching them? Such a * of time. I will never book with this company again. They are a bad joke.

09 July 2020 12:07:00 Guest

The same think !!!!!!!!😡😡😡😡😡😡😡I am trying to speak with someone from Blue air since Monday and no luck !!!! Every time I stay on the phone for 60min and when finally my call goes through the call is cancelled saying they have a network error!!!!!!!!!!! Guest : my stress levels are through the roof....nobody answering the phone....we are due to fly on 18th July & I had email saying that I had until 14 days before we were due to fly, to request vouchers....then one which went through to spam telling me I had till midnight 29th June 2020 to request voucher....so stressed

09 July 2020 12:07:00 Laura Mocanu

Hi , I want to send my 14 year old son to Romania from London with my cousin (she’s 20 ) , does my cousin needs a paper from me that I agree with her to take my son in Romania

07 July 2020 03:07:00 Guest

The online check-in is not working and it is impossible to reach Blue Air (waited for 50 minutes). Can someone please confirm from proper experience that check-in is done at the airport for free? Thank you.

07 July 2020 12:07:00 Guest

I cannot seem to be able to check-in, always an error page. I hope it will work fine with check-in at the airport.

02 July 2020 09:07:00 Venelina

What the heck is that airline.I made a booking and paid and I didn’t get any booking confirmation,only the payment go trough .Unable to contact anyone.

30 June 2020 06:06:00 Guest

Guest : WTF happened to BlueAir ? I can't seem to be able to check-in online or contact them via phone. How did you solve this situation? I cannot check-in either and I don't know what to do

30 June 2020 05:06:00 Guest

my stress levels are through the roof....nobody answering the phone....we are due to fly on 18th July & I had email saying that I had until 14 days before we were due to fly, to request vouchers....then one which went through to spam telling me I had till midnight 29th June 2020 to request voucher....so stressed

29 June 2020 09:06:00 Guest

the same. I have a flight in 4 days and I cannot send emals, nobody to call, no information.

26 June 2020 09:06:00 El

Same story, no option to check in, no information whatsoever and nobody to call. Worst company ever!

26 June 2020 05:06:00 Guest

WTF happened to BlueAir ? I can't seem to be able to check-in online or contact them via phone.

01 June 2020 08:06:00 IOANA

hi can I change me date of flight? if yes, then how can I do it?

27 February 2020 04:02:00 Tom

Cheap airlines = disorganized airlines

27 February 2020 04:02:00 Guest

Shameful Romanian airlines.

24 February 2020 01:02:00 Stefan

I just tried yesterday to manage my flight and Doesn’t work. I wrote to them on Twitter but they neither have time to read my message. I will stop using this company!

14 February 2020 12:02:00 Guest

Why can’t I book. Just get message unexpected error try again later

25 January 2020 04:01:00 Guest

Yes...win chrome desktop or iPhone chrome mobile... It won't pass the visa submit step..No errors whatsoever Guest : Anyone else find it impossible to use any feature of the blue air website? Absolutely useless. Constantly loading. Does nothing at all. Doesnt work on phone, different browsers or anything. What are they on???

25 January 2020 04:01:00 Guest

Yes...desktop or mobile... It won't pass the visa submit step..No errors whatsoever Guest : Anyone else find it impossible to use any feature of the blue air website? Absolutely useless. Constantly loading. Does nothing at all. Doesnt work on phone, different browsers or anything. What are they on???

04 January 2020 09:01:00 Guest

The link on the Blue Air website does not work, I just wanted to use 'Manage' booking from the top menu on the website to add a baggage to my flight. But they just show 'loading' on and on, it does not work ! Someone should fix this website. I could not reach them over the phone.

18 November 2019 05:11:00 Guest

Anyone else find it impossible to use any feature of the blue air website? Absolutely useless. Constantly loading. Does nothing at all. Doesnt work on phone, different browsers or anything. What are they on???

22 October 2019 09:10:00 Karen Drakeley

Why doesn’t the barcode print when I print my boarding pass????

14 July 2019 12:07:00 LJ

Hello, Does anyone know where on the blue air website I can find my electronic tickets? I have only received the itinerary via email and therefore cannot ask my company to reimburse me (it's a business trip).

22 May 2019 09:05:00 Guest

They have now significantly increased the cost to add a bag at a later date and also reduced time when you can check-in online, which is now based on the ticket type ie Light, Classic or Premium. Shame on you Blue Air

23 March 2019 10:03:00 Guest

A big company as Blue Air and its still not possible check in online. Blue Air this is a shame.

23 March 2019 12:03:00 Guest

Is blue air going out of business, not paying out delayed flight compansation , cancelling flights sign of going out of business

23 March 2019 12:03:00 Guest

Blue air flight delayed last July to Rome from liverpool to Rome has any body had their compansation for delayed flight ,

14 March 2019 05:03:00 Guest

No check in definitely not working have tried phone, laptop using link on confirmation booking email and going direct to website just keep getting an error code!

10 March 2019 10:03:00 Guest

Cannot add baggage to my flight ...online check in is a joke..spent hours phoning blue air ...could not get through...very frustrated and annoyed....will never use them again.....lets see what happens when I checkin at airport...refuse to pay over the odds for baggage that I could not do on line.....help....

02 March 2019 08:03:00 Guest

Frank : Check this link www.blueairweb.com/de/de/online-check-in... but not with Firefox. Do Edge or other. No browser, whether on PC or mobile, works for performing online check-in! seems like their platform is down. If this is the same issue as on 24th of February it's indeed a joke of a company; if i will be taxed for checking in at airport (plus the extra time wasted) i will file a formal complaint with customer protection.

02 March 2019 12:03:00 Frank

Check this link www.blueairweb.com/de/de/online-check-in... but not with Firefox. Do Edge or other.

25 February 2019 09:02:00 Guest

The online check in is still not working. What a joke for a wannabe big company ..

24 February 2019 11:02:00 Guest

Online checkin not working. I dont want to pay extra in the airport for luggage, but the online price when checking in.