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British Airways Discussion
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I am flying economy on BA 380 from Heathrow to South Africa and want to bring my own headphones but am so confused about whether they will fit into the socket for the earphones that BA issue you with in economy class. Do I need an adaptor if I do what adaptor do I need? I have seen BA business class headphones for sale on EBay but not sure if I should buy them? They are only £10 Any help would be appreciated
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Quick question for experienced travellers: Club World seats on the A380 - preference for upper deck or lower cabins? TIA
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Hi Hope someone can help with suggestions. I was on a connecting flight by BA back to LHR from Prague. Unfortunately my suitcase was not loaded onto the flight to Prague from country of departure. I then Left Ptague for LHR w/o my case. Czech aiport has informed me that they had now sent the case by BA to me with a Rush Tag number. However, I cannot use it to track the progress of my suitcase unless BA contacts me with a new tracking number specific to BA. I have heard nothing from BA at all. Disgraceful service. Prague was excellent in dealing with the problwm very quickly. Any suggestions please.
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why does BA penalise all people in the north of england with no direct flights to europe --- everything hubs through heathrow and the prices are outrageous for decent flight times
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Anybody any idea as to why every domestic BA flight from Heathrow is delayed almost every day BA should be market leaders but are by far the worst airline out there Total and utter shambles
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Hello, I'm new to BA airlines and would like to know if they offer discount \ promotions. We are planning a trip from Canada to London this December and BA is far cheaper then Air Canada or West Jet (our airlines). Thanks
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I'm flying home from Dominican Republic business class on an 8.30pm flight. Can someone please tell me whether we will receive a full 3 course meal after the flight has taken off or will it just be a snack and then breakfast before we land please?
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Hi - I'm new to this forum and hope you can help. I am trying to book Glascow to Dublin. I can book directly on AerLingus or I can book the same AerLingus flight on BA. The price is only a few dollars different, but the BA booking includes a checked bag. How can that be? Thanks
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Hi - I am trying to book Glascow to Dublin. I can book directly on AerLingus or I can book the same AerLingus flight on BA. The price is only a few dollars different, but the BA booking includes checked bag. How can that be?
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Hi everyone, We will be flying back from miami next November(2024) after a transatlantic cruise. The included flight will be with British Airways. We are thinking of upgrading to Business Class but I am worried about the seat configuration. Last time we did a transatlantic BA flight in Business we were disappointed in the seats - like lying in a coffin, with no room to store personal belongings. And the person next to me had to climb over my legs to get out at night. Is that still the same configuration?
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I was waiting for the BA sale which has just begun. I was looking to book tickets to Johannesburg for my family. It was £2,800 before the sale. The sale price is now £3,400! WTF?!?!?!
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We are flying business class next year from and will use BA from Istanbul back to the States. We are trying to fly with carry on luggage only and would like to know how many carry ons per person is allowed?
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I travel from Johannesburg to Heathrow 28 October 2012 19.30 To Heathrow , the flight attendants spray some sort of bacterial spray , pilot said was a precaution on flight, now myself and 2 children have come down with Covid. BA didn’t offer masks and now I’m sure they had Covid positive on board and didn’t tell us.
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Just wondering if anyone’s had success getting compensation for the cancelled 10.25pm BA0059 from London Heathrow to Cape Town on Thursday 5th October 2023?
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One core benefit of being Gold or Silver is that you can book your seat at the time of booking. I travel at least thrice a month within Europe and have noticed that preassigned seats are with increasing frequency being taken away in the days before departure. BA used to send an email notification if your preassigned seat had to be changed for "operational reasons" but this seems to have stopped as the airline tries to sell more seats in Club Europe at the online check-in stage. Annoyingly the people orchestrating this often move you right down the back and by the time you get to online check-in there's very little seat choice left. On several occasions I've noticed that the Club curtain moves forward again when they haven't managed to sell the extra seats but then other passengers are sat in the originally preassigned seat. A real downgrade of this benefit!
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I have been trying to book a flight with BA from MSY to CAI between 6/1/24 till 6/29/24 using my vouchers and Avios but no world traveler seats available in any day on the flight from CAI to LHR. I check the year 2024 and every single day is the same way. If I book with cash everything is open. I understand this could be a business decision, but what is the point of using the mileage card, pay annual fee, spend all this money and not able to use the benefits. Any ideas?
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Have booked flights to Japan from Glasgow on 16th sept. Ba flight from Glasgow to Heathrow only leaves me a 2 hour window to catch my Japan airlines flight from terminal 3 . Tried to change to an earlier flight but customer service says it can't be done because the Japan airlines flight is fully booked. Would be grateful for any advice
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BA left our luggage in London and half the planes other passengers luggage too. Flight to Atlanta. Lots of form filling in, BA not helpful. A week later still waiting for our luggage. Never flying BA again. Be warned.
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Guest : S Edmondson : How do we find someone at BA who cares our luggage is lost We are tracking on the ba.com, we have called and have no information PLEASE help 15 mins after I wrote this I called 800.247.9297 I waited 3 mins on hold and had the most helpful Customer Service person who located our bag and put in a delivery order to have it deliveded..... we still do not have the bag but had an encouraging Customer Service experience. Still nothing from British Airways......... Anyone know what to do get our luggage delivered ????
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S Edmondson : How do we find someone at BA who cares our luggage is lost We are tracking on the ba.com, we have called and have no information PLEASE help 15 mins after I wrote this I called 800.247.9297 I waited 3 mins on hold and had the most helpful Customer Service person who located our bag and put in a delivery order to have it deliveded..... we still do not have the bag but had an encouraging Customer Service experience.
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How do we find someone at BA who cares our luggage is lost We are tracking on the ba.com, we have called and have no information PLEASE help
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Paul Bravin : BA sent an email to me promoting a special offer to upgrade. When I went on the website and followed the offer link, the cost had more than tripled. So I phoned up and the guy said there were limited seats to which the offer applied, so I asked him why the offer was still on the website and he actually said "don't worry, it will be taken down"!!! I then wrote to BA explaining this. They have not bothered to respond.
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Hi. Anyone know why BA 193 LHR to DFW has not been the A380 for the last 4 days?? Scheduled as A380 but flight has been on 777 since 2nd Aug?? I am due to fly this route on 18th Aug and really hope the A380 is on route then Thanks. Dave
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Hi All just wondering if anyone has been refunded their cost's for hotels / expenses from the mass flight cancellation at Hearthrow at the end of May 2023. I've been told the BA telphone lines have been closed down due to large volumes of call's they are receiving (fantastic).
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What free drinks do you get if any on a long haul flight from Heathrow to Singapore on a economy ticket, thanks in advance
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Book BA got Avion. It’s a joke no leg room. BA needs to stop branding itself the national flag carrier! It’s customer service and IT system are also a joke.
Anyone got a number we can call re our checked bass that did not follow us from LHR to Dallas Fort. worth. Unfortunately my medication is in the bag. Last see on Thursday. Now Saturday. Rest need the meds. Any help would be massively appreciated
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One thing for sure - they won’t make it easy! Good luck - hope BA doesn’t spoil your flight BST : Traveling on BA soon. I have a travel guitar, 35" long, which is 4" over the limit BA sets. Soft case. What are the chances they'll let me carry it on the plane with me? Anybody have experience with this issue?
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No wonder BA is so low down the 2023 list of performing airlines. We purchased an upgrade from economy to premium and they didn’t have enough premium meals for us! The seats weren’t great but the service is what let’s them down most. When I complained, they became super defensive and basically called me a liar. BA are an embarrassment for any proud Brit.
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I travel with British Airways extensively and I swear after each trip I will never travel with them in spite of me being a Silver member with them - Executive privileges does not give any additional privileges other than lounge access and most of them are always crowded. I tried to change my premium economy ticket flying from USA to India - but they gave me a change fare which is more than buying a new ticket online through the website. I was given a stupid reason why the change fare is more expensive than buying a new ticket. Anytime you call the customer service it always has a wait time of 30min minimum and then you get an agent who is very courteous but you feel like talking a Robot - regurgitating lines from a scripted book. Honestly, it blows my mind how people still travel on BA and how it makes money to keep afloat. I think I am done with them for good and will never travel with them.
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Dear All, I would like to share my very bad experience with British Airways. I had recently the flight with this airline and unfortunatly they damaged my suitcase. Im came to my designation place late evening, and was unable to report the damage as there was no any point or counter to do so. The only administration counter open was to report issues with missing baggage etc. The airport services informed me, that I can try to come again when other British Airport plane will land on the airport and then ask the cabin crew what to do. Of course it sounds like a joke. I left the airport then and next day tried to report the issue online. However, it was only the next surprise. To report the issue online, you shall enter the number received from the airport or call the BA via phone to get such number and enter it afterwards. So, I called BA in the designation Country, and they told me that I need to call other number, but only in the working hours during the week. As it was Saturday I had to wait till Monday. On Monday I called the number I received from BA and they told me, they cannot report my issue as I need to call the BA department in the Origin Country my flight came from. And .... another surprise!!! I called the number received and the BA representative told me via phone he is not dealing with such issues and I shall call the BA services in the designation country :) When I told him I have already done it without result he told me ''I am sorry, then I cannot help you''. I spent hours trying to report the issue online and finally sent some complain to BA. Then, I was requested to repair the suitcase with local dealer and submit the bill :). I really thought it is another joke,as my suitcase was completly broken and unable to be fixed. Also I was on my vacation, and was not going to spent more time for serching any dealers for my suitcase, especially in my destination you would really have difficulties to find one. As the process was extending and I could not wait any more I was imposed to buy a new suitcase. I have sent the bill to BA and asked them for reibursment. Further to that they start asking me every couple of days for some new documents, which i provided even few times. Finally, after almost two months, they informed me that without the bill of the old suitcase, they can return only 50% of the value for the new one. But... it is still not the end!!! BA representative asked me for some extra number of the case reported on the airport even they have been informed I was unable to do it and I sen my complain online. Afterwards, the contract with BA ceased and no action has been taken by them!!! Really, I cannot belive such as big airline have such a horrible service and incompetent staff!!! The situation, which I suffered was so disapointing, I would like to warn everyone what you can expect from BA. I lot my suitcase, I lost my money, I lost my time being on my vacation, I get frustrated and finally I lost trust to this airline!!!!
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Hi everyone can someone help we are travelling within UK Edinburgh to London Heathrow on Monday morning for family of 4 every week for the last 4 weeks our flight has been cancelled! They say it in app to rebook cancel etc obviously I don't want to cancel but the question is has anyone been in this position as there is 4 of us what will we do if planes are full and how quickly have others been put on to a flight we are booked for Abba in evening Thank you
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Hello everyone, i have query, if I have a valid US visa , would I still need transit visa for UK while traveling thru British airways to US from Pakistan? I hold a Pakistani passport. Kindly guide if anyone have information..
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British Airways should change their name to Useless unhelpful Flights Buy tickets and pay extras for better seats and they swap them for cheaper ones
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Traveling on BA soon. I have a travel guitar, 35" long, which is 4" over the limit BA sets. Soft case. What are the chances they'll let me carry it on the plane with me? Anybody have experience with this issue?
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BA sent an email to me promoting a special offer to upgrade. When I went on the website and followed the offer link, the cost had more than tripled. So I phoned up and the guy said there were limited seats to which the offer applied, so I asked him why the offer was still on the website and he actually said "don't worry, it will be taken down"!!! I then wrote to BA explaining this. They have not bothered to respond.
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Hi could anyone tell me how many hours before can I drop my bags in before my flight I'm flying to Mexico from Gatwick at 13.25 in May. Thanks in advance
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Thanks BA for the very late flight cancellation. So will I miss the one chance to see all my family again together at my sisters 50th birthday. Just me thats missing. Also I've taken 2 days holiday from work for nothing. The quality experience with you has dwindled the last few years but never thought I'd be stitched up like this. I'm so * , frustrated and sad. Might as well use ryanair from now on. They were lousy, as you are now, but they always got me there.
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Here we go again. 22hours before I fly and the online check-in says I can only check in within 24 hours. On the outward journey it said I couldn’t check in until 5 days after the flight had left! The consequence is that I don’t get to chose my seat. As a tall, broad person, this really matters. My overnight flight will be a living hell if I’m stuck in the middle.
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BA still not refunded flights booked in February 2020 for May 2020 Departure. Confirmation they would received 2022 but not honoured. Dec 2022 said flight operated so would not refund. Remember COVID-19? USA flights cancelled.
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Hi, 6 of us booked a trip (flights and hotel) to Las Vegas through British Airways, due to take place in May 2023. The booking was made as a whole group, with each person paying a £50 deposit. The remaining balance is not due until 9th April. My husband and I can no longer go on the trip, but we are wondering whether we will still need to pay the full amount, or if the outstanding balance will be recalculated for the other passengers so that they can still go. Due to unforseen circumstances, we can no longer afford to pay for the holiday and spends.
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Why is flight BA207 scheduled to depart 9.40, boarded passengers at 22 still just sitting on runway? Other planes including BA international flights have taken off post 9.40? Passengers now being told only 1 meal will be served due to staff rest when the flight does eventually depart. Really shameful!
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Hi. Our daughter is flying with BA to Costa Rica on saturday on her honeymoon. We are trying to see if its possible to get them an upgrade or at least sat together. Who would I be better sending an email too to see what's possible? Many thanks Bill 🙂
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Avoid BA from Heathrow, especially if short haul. They always cancel these flights first - see the departure boards today. Then they refuse to pay compensation despite the massive disruption they cause to travellers. Look at the departure boards today - almost every cancellation is BA. Shocking management.
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Anyone from Cancun to Gatwick flight on 24th November end up with flu like symptoms with nausea and diarrhoea ?
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