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VietJet Air Discussion

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09 July 2024 02:07:00 Eve Cook

I have 5 passengers booked and everyones birthday shows a day earlier then what I entered , how do you fix this with out being charged?

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19 June 2024 03:06:00 Guest

My first and last name are interchanged on a Vietjet flight ticket. Will this be an issue

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02 June 2024 04:06:00 Guest

How to book tickets in vietjet with only first name in passport ? On site , both fields are mandatory?

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24 May 2024 05:05:00 Guest

Guest : TRY WRITING YOUR FIRST NAME *SPACE* THEN YOUR SALUTATION(MR/MS). IT WORKED FOR ME Thanks, it worked for me too.

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21 May 2024 12:05:00 Guest

I booked a flight from COK - SGN for 21st June 2024 and received booking confirmation and even able to find my booking status on Vietjet website. But when I checked for flights today, it shows there is no flight scheduled for 21st June 2024. I already booked and I received no update or communication regarding reschedule or cancelling of the flight. Anyone faced similar issue? or is this a website glitch that its not showing any flight on that day?

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27 April 2024 03:04:00 Guest

Why won't payment page recognise Queensland as the state . It says oops fill all required fields and you can see that the state has disappeared

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24 April 2024 01:04:00 Guest

TRY WRITING YOUR FIRST NAME *SPACE* THEN YOUR SALUTATION(MR/MS). IT WORKED FOR ME

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18 April 2024 07:04:00 Guest

Guest : Even after prefixing MR before my name, the app says booking not found. I am not sure if this problem is a technical problem from the back end or anything else. Did you ever get an answer? I got the same error

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01 April 2024 07:04:00 Khushbu Bangar

I had my booking now i am unable to do web checkin VP84UG is the PNR number

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30 March 2024 12:03:00 Dhaval

I had booking with ViewJet and it's reference no is HYG9JY. I am not finding this anymore and don't know the reason.

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20 March 2024 10:03:00 Guest

This worked thanks Guest : So everyone getting error of reservation code must try with writing mr / mrs with first name on page 1 and on next page remove mr or mrs as name is required as per passport, also while filling details please do not convert the same to your language, fill all details in vietnamese only by using google translate

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15 February 2024 01:02:00 Frances Pearson

Advise please. I only put my first name and surname in the booking whereas I have a middle name on my passport. How can I correct this? I dont want to do a credit shell cancellation as many reviews say these take a long time. We dont want want to be hit with a double payment as this is a one off trip to Vietnam.

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15 February 2024 12:02:00 Frances Pearson

Please help. I only put my first name and surname in the booking whereas I have a middle name on my passport. How can I correct this? I dont want to do a credit shell cancellation as many reviews say these take a long time. We dont want want to be hit with a double payment as this is a one off trip to Vietnam.

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02 February 2024 11:02:00 Guest

I have tried about multiple times on their website, and it says "Reservation code does not exist or has not been paid" NIghtmare it is. Please help!!!!

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01 February 2024 09:02:00 Guest

Even after prefixing MR before my name, the app says booking not found. I am not sure if this problem is a technical problem from the back end or anything else.

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11 January 2024 05:01:00 Guest

Do not buy tickets with this company. I am chasing for refund since last 3 months

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10 January 2024 07:01:00 Ronen

You need to put your middle name too if that's what you put in the ticket. But I think that if you fly to Vietnam and needs a visa, it will not let you check in online.

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29 December 2023 11:12:00 Guest

Hi, i tried to put my booking details to check my booking int he vietjet website but its really not working :(( I tried also in firefox but same thing and i cant get any customer support because im not from VT

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29 December 2023 07:12:00 sad

So I noticed that since I got my flight with VietJet that someone has been withdrawing money from an ATM in Ha Noi. I called my debit card fraud number but they said it's not a debit card transaction, that it is from my bank account directly. Overall upset I didn't notice sooner. Has anyone experienced this before?

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27 November 2023 06:11:00 Guest

I had the same problem. It worked when I turned off my vpn.

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22 November 2023 09:11:00 Guest

For those of you that have problem getting into the 'My Booking', I had issue getting in and kept getting a message that the reservation info is incorrect. After reading the messages below, I got in by : - Use Microsoft Edge instead of Crome - After your first name add 'Ms/ Mr/ Mrs' as it appear on your booking confirmation.

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13 November 2023 07:11:00 Guest

So everyone getting error of reservation code must try with writing mr / mrs with first name on page 1 and on next page remove mr or mrs as name is required as per passport, also while filling details please do not convert the same to your language, fill all details in vietnamese only by using google translate

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03 November 2023 04:11:00 Guest

I am coming back to let others know that the issue was I was using Chrome. Try using Microsoft Edge - it worked for me. Good luck.

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03 November 2023 03:11:00 Guest

I am also having the same message when trying to check - in. I can't even log in to see my booking. Getting the ooops your booking no is wrong message.

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01 November 2023 06:11:00 Guest

Hello, as I have the same issue. Did you have any problem at the check-in then? Thanks Guest : Guest : What is the RESERVATION CODE on the VeitJet ticket? I have tried about 20 times on their website, and it says "Reservation code does not exist or has not been paid" NIghtmare it is. Please help!!!! Me too Less than 24 hours until departure What should I do?

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01 November 2023 03:11:00 Guest

why there are unpaid reservations in my bookings??? why cant i cancel my unpaid bookings?? would i be charged for my unpaid reservations?

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01 November 2023 03:11:00 Guest

why there are unpaid reservations in my bookings???

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29 October 2023 05:10:00 Guest

Having the same problem!!!!!

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20 October 2023 04:10:00 Guest

Guest : What is the RESERVATION CODE on the VeitJet ticket? I have tried about 20 times on their website, and it says "Reservation code does not exist or has not been paid" NIghtmare it is. Please help!!!! Me too Less than 24 hours until departure What should I do?

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17 October 2023 03:10:00 Guest

What is the RESERVATION CODE on the VeitJet ticket? I have tried about 20 times on their website, and it says "Reservation code does not exist or has not been paid" NIghtmare it is. Please help!!!!

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17 October 2023 08:10:00 Guest

HOW CAN I KNOW MY RESERVATION CODE?

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09 October 2023 08:10:00 Pulkit Goyal

I'm traveling from India. I don't have surname in my passport. How do I fill the last name as it is necessary column?

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27 September 2023 03:09:00 Sam Kleijngeld

My check in is not working. I dont know why because my reservation code is correct. Can you help me.

VietJet Air 
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26 September 2023 08:09:00 Guest

] Rakesh Ashok maheshwari : Father name mistake Rakesh Tejomal maheshwari

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26 September 2023 12:09:00 Rakesh Ashok maheshwari

Father name mistake Rakesh Tejomal maheshwari

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16 August 2023 12:08:00 Guest

Vietjet sent us the wrong flight time for a delayed flight. Instead of 9:00 in the morning they Said its 21:00. So now we missed the flight who else got that email?

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13 August 2023 07:08:00 Torres

We're having problems with Vietjet - they have moved us to an earlier flight (which we cannot make as our international flight will not have landed). We are trying to contact them but they keep saying we are using the wrong email address. They have created a new email address and attached it to the booking - but we have no access to this. Has anyone else had this - what did you do?

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25 July 2023 03:07:00 Guest

I have booked with my shortenned name, being Mitch instead of my passport name which is Mitchell. I've been told I need to buy another ticket, surely this can't be correct?

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09 July 2023 12:07:00 Guest

Guest : Prachi kakade : I am getting error " reservation code does not exist or has not been paid" at the time of web check in My tickets are booked online and reservation code is available on that Prachi kakade : I am getting error " reservation code does not exist or has not been paid" at the time of web check in My tickets are booked online and reservation code is available on that So am I and how do we get it fixed up ?? Ok in the App put in your reservation number and then only your first name and it works -

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09 July 2023 12:07:00 Guest

Prachi kakade : I am getting error " reservation code does not exist or has not been paid" at the time of web check in My tickets are booked online and reservation code is available on that Prachi kakade : I am getting error " reservation code does not exist or has not been paid" at the time of web check in My tickets are booked online and reservation code is available on that So am I and how do we get it fixed up ??

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02 July 2023 05:07:00 Prachi kakade

I am getting error " reservation code does not exist or has not been paid" at the time of web check in My tickets are booked online and reservation code is available on that

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24 June 2023 10:06:00 Guest

Dont * your money on this airline. They're doing many ways to take your money by charge overweight or extra fee and really rude to customers.

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17 June 2023 05:06:00 Guest

has VietJetAir been hacked? I cannot get access to my account Profile. "Log In Successful" but "failed to Fetch My Profile". (see attached) What is going on? i need to book flights.

VietJet Air 
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08 June 2023 05:06:00 Guest

Guest : I have signup after that cannot login. it always get this error. facing same issue , please let me know if its starts working for you

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29 May 2023 12:05:00 Guest

I have signup after that cannot login. it always get this error.

VietJet Air 
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25 May 2023 10:05:00 Mike Chang

I can't pay by credit card in the Vietjet Air website when I book. I alway get a error message "Confirmation Failed". Finally, I knew the reason after many tries. Only some "State/Province" on the "Card owner's informtion" dialog can be accepted when you pay via credit card. For example, if I choose "Taiwan" in the "Country" field, then there are 4 choices in the "State/Province" field. But only first one "Taipei" be selected can successfully pay. All other will get the error message "Confirmation Failed". So try to select another "State/Province" if you got the same problem.

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02 May 2023 03:05:00 Guest

Vietjet plays same song on repeat before take off and after landing. After two flights this week with them I am about to loose my mind. I have heard this horrible song one day I will touch your soul for probably 1,5 hours total. A small thing, but really ruins it for me. I will not fly with them if I can help it again. Its probably suppose to be calming, but so annoying

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07 April 2023 12:04:00 Nguyễn thị Phương Thảo

This VietBAD Airlines dont even deserve 1 star🤔Do we have negative scales? Horrible experience ever had in my flying time 👎

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06 April 2023 02:04:00 Sun country airlines manage my booking

Welcome to the Airticketsbooking! We are a professional travel company that was founded and specializes in providing Sun country airlines manage my booking. We are dedicated to providing travelers around the world with the best deals on airfare. We understand that planning a trip can be tedious and time-consuming, so we strive to make the process as simple and hassle-free as possible. With our website, you can easily book your flights, Manage Bookings, Cancellation Ticket, Travel Assist, and many more with just a few clicks.

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22 March 2023 02:03:00 Guest

Vicki : Hi Robbo, the booking didnt go through but they took my money out of Visa card Australia!! Check your bank account. Otherwise impossible to book!! Robbo : Hi, can anyone help ? I am trying to book an international fare SYD-SGN for May 2023 I go thru the whole booking process to find out my Visa Debit Card and my Visa Credit Card are "unsupported" (These are cards issued by an Australian bank) If I cant use either of these cards can anyone advise how I can book/pay for my flights here in Australia. TIA

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22 March 2023 02:03:00 Vicki

Robbo : Hi, can anyone help ? I am trying to book an international fare SYD-SGN for May 2023 I go thru the whole booking process to find out my Visa Debit Card and my Visa Credit Card are "unsupported" (These are cards issued by an Australian bank) If I cant use either of these cards can anyone advise how I can book/pay for my flights here in Australia. TIA

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21 March 2023 10:03:00 Guest

I AVE NAME ONLY IN PASSPORT HOW TO ISSUE TICKET

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21 March 2023 10:03:00 Guest

i have name only in passport how to issue the ticket

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20 March 2023 08:03:00 Guest

may i know why i cannot select 4 seat?

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20 March 2023 12:03:00 Alison

For the booking it says surname middle given What happens if it is put as given & middle Will that affect my ticket and boarding?

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15 March 2023 05:03:00 Robbo

Hi, can anyone help ? I am trying to book an international fare SYD-SGN for May 2023 I go thru the whole booking process to find out my Visa Debit Card and my Visa Credit Card are "unsupported" (These are cards issued by an Australian bank) If I cant use either of these cards can anyone advise how I can book/pay for my flights here in Australia. TIA

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09 March 2023 03:03:00 Guest

These bastards charged me 1017 baht to check a regular bag weighing 12kg when the ticket costed 1900. Its a complete scam theyre running, as they didnt offer any alternatives and the 7kg stipulation was basically fine print. I dont know how they settled on 1017 baht. I lined the pockets of some board members and stock holders today. Dont be a sucker like me, fly Thai air or anyone else.

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03 March 2023 03:03:00 Carrie Wagner

I felt so sad after I made some silly investment plans. I lost a huge amount to a trading company. I couldnt even tell anyone about what happened to me because I was so ashamed of myself until Jim a recovery expert from the JimFunds team helpedme recover all that was taken away from me and eventually exposed them to the authorities.JIMFUNDSRECOVERY at CONSULTANT C0Mand recover lost or stolen assets.

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22 February 2023 11:02:00 Guest

this absolutely helped! thank you so much! Guest : For those of your getting "reservation number is not exist" or "reservation code does not exist" when trying to find your flight booking with the reservation code and your name, try this. For the "reservation code" field, use the reservation code with all caps and no # at the start. For the "family name" field, use your FIRST name, ie. "John" in the name "John Smith". For the "middle and given name" field, use your MIDDLE and LAST names with a space in between, ie. "Middle Smith" in "John Middle Smith". Hope this helps.

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19 February 2023 11:02:00 Guest

There is no "Manage mu Booking" on Vietjet Air site. They have a horrible service.

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18 February 2023 07:02:00 LOIDA FE JOVILLA PAYUMO

I HAVE BOOKED OUR FLIGHT THRU VIETJET AIR ON LINE FOR APRIL 18, 2023 FROM HANOI TO MANILA I NEED TO CANCEL OUR FLIGHT BUT I CAN NOT FIND THE ''HOW TO CANCEL'' MENU IN THEIR WEBSITE NOR A TELEPHONE NUMBER TO CALL. ALL THEY HAVE IS THEIR TAX ID WHICH IS A USELESS INFORMATION FOR PASSENGERS LIKE US. I HOPE THIS SITE WILL BE ABLE TO HELP ME. I WILL APPRECIATE IT VERY IF ANYONE CAN HELP ME IN THIS MATTER. THANK YOU

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09 February 2023 04:02:00 Elaine

hi I am trying to book a flight HPH to DAD on 26th the site takes my credit card details then wont book the flight what do i need to do to book this flight thanks

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