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Arik Air Discussion

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15 September 2020 09:09:00 Isijola Gift

Pls can we get a refund for the attached receipt? as the person who it's meant for is no longer available for the flight

Arik Air 
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14 September 2020 01:09:00 Shola

I paid for a business class ticket on Arik air using the GTBank USSD code * 737# and up till now the e-ticket hasn't been generated. The flight is for tomorrow 15th September. The booking reference is 12E4S6 And The payment reference is Payment recorded with Reference ID: 530144 Amount: 74916 Payment Reference: OFL_yat5ycxqspk620x

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02 September 2020 03:09:00 AMANAM BENSON

I did a booking on Arik Air and payment for it, up till now the e-ticket has not been issued, below is the proof of payment: Receipt from Arik Air Inbox x Flutterwave 10:41 AM (2 hours ago) to me ARIK AIR Receipt from Arik Air Your payment was successful and has been received by Arik Air. NGN 25,001.00 PAYMENT DETAILS Amount Paid NGN 25,001.00 Applicable Fees NGN 0.00 Payment Method CARD Transaction Reference FLW312784137 WED SEP 02 2020 If you have questions or issues with this payment, contact Arik Air at support@teflonhub.com or simply reply to this email. PLEASE NOTE: This debit will appear as RAVEM or RAVEPAYMENTM in your bank statement. Download Receipt as PDF 2020 Flutterwave Inc

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01 September 2020 11:09:00 Guest

I and my friends booked a trip to Ghana in April but the flight got canceled. We where told to wait 40 working days for the refund and till date, we haven't gotten anything. What makes it worse, is that both our calls and mails are not being answered.

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23 June 2020 06:06:00 Alaribe Rita

Mother, my self, and my Two infants booked for Abuja, from portharcourt since.. 21st of march. In advance for 3rd of April. Before the lock down..I tried reaching out to know my stand through the contact number on the website no response..i have sent several Mail same thing..please what is the matter?

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01 June 2020 08:06:00 Aliyu sadiya

My husband booked a flight since March and couldn't make it because of the Corona pandemic and the ban . He was suppose to fly with Arik from abj to warri, portharcourt to Lagos then Lagos to Abuja . He tried contacting them through the numbers displayed on their website but no avail , he has sent them email yet no reply. I think the management should pls reply as soon as possible because this is a bad reputation for them . Since March till now not even an email to inform customer about flight and other services info. This is frustrating to customers. My husband has already booked and paid yet not even a single email to customers . Pls i need a reply.

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26 March 2020 08:03:00 Guest

Wogu Darlington chinonso : I made I payment today I was deducted but my ticket was not sent to my phone or email my one number is 11UMYS..from portharcourt to lagos ..please help my email is wogudannyc@gmail.com How was this resolved

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25 March 2020 03:03:00 Guest

I have same issue and they ain’t responding Guest : Hi,I booked a flight in advance, earlier for Abuja to Asaba but was not given the option to choose a seat. Please how do I go about this? Thank you

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20 March 2020 02:03:00 Guest

Hi,I booked a flight in advance, earlier for Abuja to Asaba but was not given the option to choose a seat. Please how do I go about this? Thank you

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18 March 2020 10:03:00 Ernest

I mistakenly booked a flight with my younger brothers passport yesterday scheduled for 22/03/2020 can I change the name to mine please

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17 March 2020 07:03:00 Doris kwagher

Pls just book a flight for tomorrow morning 6am Lagos to Abuja and I have some changes I won't be traveling and morning. Can u pls help change the time for mr

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02 March 2020 10:03:00 Wogu Darlington chinonso

I made I payment today I was deducted but my ticket was not sent to my phone or email my one number is 11UMYS..from portharcourt to lagos ..please help my email is wogudannyc@gmail.com

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02 March 2020 10:03:00 Guest

Arik Air you are maddd... I need my money back

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23 February 2020 11:02:00 Guest

This is terrible airline service, I booked a flight Lagos-Abuja, Arik sends a message that flight has been cancelled, I have called and sent email for Arik to reschedule flight. They are not doing that, they are not taking any action. What sort of a poor service is this???

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11 February 2020 05:02:00 ema

what if i cant confirm my ticket online but have paid

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20 January 2020 10:01:00 Guest

Favour : I booked a flight from lagos to benin return and I wanted to check my booking online to be sure of the ticket but the arik website says pnr with code advice. my ref number is ZF1VSU.kindly email me on favourie2001@yahoo.co.ukI have the same issue now so what's d issue about it

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14 January 2020 06:01:00 Lucky udi

I have been pursuing a refund since May 2019 and uptil now 2020 i have not been refunded yet. I keep get responses like my refund is almost through for months now,yet no refund yet. So disappointed & will neva use Arik in my life time

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28 December 2019 01:12:00 Favour

I booked a flight from lagos to benin return and I wanted to check my booking online to be sure of the ticket but the arik website says pnr with code advice. my ref number is ZF1VSU.kindly email me on favourie2001@yahoo.co.uk

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26 December 2019 07:12:00 Guest

I couldn't pay but I made a reservation. Now I can't remember my ticket number. How can I go about it? Port Harcourt to Lagos (30 the December, 2019; 1700-1810Hrs)

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16 December 2019 07:12:00 Zhu ruoqi

I booked one round trip from Lagos to Abuja on 27th Nov and come back on 30th Nov, the transfer was successful but I didn’t get the ticket, then I asked the bank, the reply was that the money has been into your account and I need to ask you for refund, please find the attached receipt and refund the mone, please reach me through the email zhu.ruoqi@huawei.com

Arik Air 
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16 December 2019 03:12:00 Moses Okunribido

Booked and paid for a flight for Sunday 22 December, yet no SMS or Email confirming ticket details. Is this a scam from Arik or what?

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15 December 2019 01:12:00 Guest

Hello , has this been rectified ? Cos I’m having same issues now Esther : Guest : I booked a flight against thursday 19th dec Lagos to Kaduna Payment made via 737. Up to date I haven't received any confirmation on sms or email . Traveller name: Esther isokpehi please help I dont have the strength to fight and cry over refunds had to sell my laptop to raise money for this flight because the road is unsafe and better to sell my laptop than get kidnapped on the road please I do not have any other money to book another flight and I dont know how long this issue will drag out please help me I need to go home cause my father is really sick I havent even been able to concentrate in school because of the issue I have cried enough please I dont want flight issue to make me cry again

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15 December 2019 08:12:00 Esther

Guest : I booked a flight against thursday 19th dec Lagos to Kaduna Payment made via 737. Up to date I haven't received any confirmation on sms or email . Traveller name: Esther isokpehi please help I dont have the strength to fight and cry over refunds had to sell my laptop to raise money for this flight because the road is unsafe and better to sell my laptop than get kidnapped on the road please I do not have any other money to book another flight and I dont know how long this issue will drag out please help me I need to go home cause my father is really sick I havent even been able to concentrate in school because of the issue I have cried enough please I dont want flight issue to make me cry again

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12 December 2019 01:12:00 Guest

I am really upset right now. I am a Nigerian student schooling in the Gambia. I came back to the Gambia on the 21st of January. I came back with Arik from Nigeria. See travelsites.com/cheap-flights/ for the best and cheap flight service.

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11 December 2019 04:12:00 Marian

Hi,I booked a flight in advance, earlier for Kaduna to Lagos but was not given the option to choose a seat. Please how do I go about this? Thank you. Marianshaibu3103@gmail.com

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07 December 2019 11:12:00 OLASEINDE

My flight is 7am tomorrow and i just realized an error in one of my passengers surname. How can i change it urgently

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07 December 2019 11:12:00 Olaseinde

I need to change the name on my ticket

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04 December 2019 09:12:00 Guest

I booked a flight against wednesday 4th dec Lagos owerri. Payment made via Mastercard. Up to date I haven't received any confirmation on sms or email . Traveller name: Miss Jacinta Obiageli Nnadi Pls can u assist retrieving my PNR.

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03 December 2019 01:12:00 ADEBAYO OMOTOLA

Find the attached receipt for the pay of Arik Air on 27th November 2019. I am yet to receive my booking reference/ flight ticket. Kindly attend to my request and send into my mail box

Arik Air 
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01 December 2019 12:12:00 Igwe

I just made payment for my flight to port Harcourt tomorrow by 3pm and am yet to recieve my ticket. Pls can you rectify that.

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01 December 2019 09:12:00 Guest

I just paid for a flight and I’m yet to get my ticket, I figured the ticket was supposed to be auto generated after payment has been made and I’ll get my reference number... turns out that’s not the case. Kindly rectify. Thank you

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29 November 2019 03:11:00 Guest

Please how can I get my flight details without the PNR number?????

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25 November 2019 12:11:00 Osime Greater

On 19th November, 2019, I made a return booking from Lagos to Abuja and back and payment was made via Rave transfer and the account was debited appropriately. However, I haven't received booking confirmation via email or SMS. Name of passenger is Osime Greater. What is the appropriate steps to take?

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25 November 2019 10:11:00 Afe

I made a return booking for myself from Port Harcourt to Lagos and back and also effected payment via Mastercard naira debit card through rava payment. However, I haven't received booking confirmation via email or SMS. Kindly assist. Thanks.

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24 November 2019 01:11:00 Guest

Please how can I get my flight details without pnr number

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22 November 2019 09:11:00 Per

Hi, booked a flight in advance, earlier today for Lagos to PH but was not given the option to choose a seat. Please how do I go about this? Thank you.

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21 November 2019 10:11:00 Guest

No booking confirmation from Arik. I paid 5 days ago with evidence of receipt. My name is Zimuzo Ozuah

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21 November 2019 01:11:00 Guest Aminatu yusuf Budah

I made a return booking for 2 persons from Abuja to Sokoto and back and also effected payment via Mastercard naira debit card. Names are 1. Aminatu yusuf Budah 2. Fatima Zara Yusuf. However, I haven't received booking confirmation via email or SMS. Kindly assist. Thanks.

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18 November 2019 11:11:00 Guest

I made reservations and no reference code was sent to me to proceed with payment

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15 November 2019 12:11:00 Glory edewede

I booked a ticket yesterday and it was successful , am trying to log in to do my online checking but I can’t log in , it keep showing error

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13 November 2019 07:11:00 Guest

I had exactly the same experience as others trying to make an Arik Air booking Lagos to Abuja. I used the inter switch option for online payment but the system froze with a message processing payment. I had to reopen the site and check my booking reference only to see that the system said payment had not been made. By that time I had a bank alert that my account had already been debited. I had to travel with someone else and am applying for a refund. I have seen different emails arikrefunds@arikair.com and Arik.refunds@arikair.com so I am trying both. Message though from this chain is that trying to pay online for Arik Air is unreliable.

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12 November 2019 09:11:00 Temitayo

Hello, I booked an ACCRA to LAGOS flight yesterday and proceeded to pay. I was debited but I didn't get ArikAir Purchase Notice Booking Code. How do I know my purchase is done? Attached are proofs of payment. It's a 18.10pm flight today. I DO NOT WANT A REFUND, I WANT MY FLIGHT BOOKED. teewai563@yahoo.com. Thanks.

Arik Air 
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09 November 2019 06:11:00 Henry Odu

Please I just booked return flight now from Port Harcourt to Abuja November 11th but I didn't get PNR number please send to juliet4cheerful@gmail.com

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06 November 2019 02:11:00 AYOOLA olujide

Please I need my flight details for pnr z551y6,Booked on 30th October 2019. Please kindly send flight details to my mail deedhrey@gmail.com

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30 October 2019 10:10:00 Jerry

Hi pls I booked and payed for a one way trip to Benin from Lagos, and accidentally close the page for downloading the e-ticket and pls I need the e-ticket to be sent to the email it was booked with thank you and here is transition reference flw186286025, it was booked on the 28th of October, pls if the e-ticket is send you have just save me from great trouble pls.

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18 October 2019 06:10:00 Guest

Ajie chinonye : Paid for flight yesterday 17th, to abuja for 22nd and didn't get a code.

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18 October 2019 06:10:00 Ajie chinonye

Paid for flight yesterday 17th, to abuja for 22nd and didn't get a code.

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16 October 2019 04:10:00 Guest

It appears it is a mistake to book online with Arik, by all accounts. Terribly poor service on all fronts, it would seem.

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12 October 2019 08:10:00 Obaro

I paid for flight here yesterday, I have not seen the flight details, only thing receipt

Arik Air 
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12 October 2019 08:10:00 Obaro

I booked for a flight on the 11th 10, 2019 I was debited by Rave but I have not been given a ticket number till date, my reservation still shows I haven't paid on Arik mean while I have been debited... My flight is to leave on the 15th 10 ,2019

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