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Why dont turkish airlines pilots and flight attendants answer questions on loads on the stafftraveller app.
I canceled my return ticket in December 2024 with Turkish Airlines due to a plan change by the airline and asked for a full refund, but the refund was considerably less than the amount mentioned by Turkish Airlines. When I sent a complaint, they said they had sent the correct money as mentioned on the site, but there was about 40% less money deposited to my account!
I would definitely recommend Turkish Airlines to families with children. The children kept their eyes on the in-flight entertainment system throughout the flight. There is also age-appropriate content and the flight ends without the children getting bored. As a parent, you can enjoy the flight without any difficulty.
I preferred the business class service of Turkish Airlines for my intensive business travels. The seats turn into beds and provide excellent comfort for long flights. Lounge service at the airport was also very professional. It will definitely be my first choice for my next business trips.
My wife and son boarded the plane and the flight attendant came and asked for my son’s passport and ticket and took a picture. When asked she said there is no problem and didn’t give a reason for that
Can I pay my flight ticket with Turkish Airlines by bank transfer? Thanks
It was comfortable and enjoyable. Check-in was very easy. The staff was helpful and guided us. Our boarding time was not later than planned. The refreshments and drinks were nice. The service was also timely and attentive. I enjoyed eating very much. The entertainment system was also very good.
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It was a fun and comfortable trip. The food and desserts were great. It was nice that there were a variety of drinks. The service and attention were also very good.
The food was very good. The desserts were also very good. As a drink, I had wine with the meal and Turkish coffee after the meal upon recommendation. Turkish coffee goes very well after a meal. Everyone should definitely try it.
I bought my ticket from the app and also made my baggage and meal selections. Even though I was in economy class, the meal menus looked good. When it was time for my flight, I also checked in. I only left my luggage at the airport and delivered it. Boarding was also fast. In-flight services were good. The food was also better than I expected.
It was a comfortable journey. The refreshments and staff attention were very nice. The content on the entertainment system was also very good. I had a short but enjoyable time.
It was a comfortable and enjoyable flight. The in-flight services were very good. The cabin crew was polite, attentive and helpful. The entertainment system was also very good. I had a pleasant journey without any boredom.
Hi, need some advice, ive booked a family holiday to Istanbul with love holiday. I will be using Turkish airlines. Ive already selected all the seats. But there is no option for passport details. Ive only got a week left before we go on our holiday. Does anyone know when do they require the passport details. Really appreciate for any replies.
It was pretty good for the first experience. The seats were wide and comfortable. I've never had any trouble. In-flight services were also very nice.
It was a fun and beautiful trip. The entertainment system had up-to-date content. I had an enjoyable time. Despite the many movies and TV series I want to watch, it is sad that I can only watch one of them, but I will watch the others next time.
It was an enjoyable and entertaining flight. I recommend it to everyone. The cabin crew were very attentive and welcomed us very nicely. The food is amazing too.
It was a comfortable and enjoyable flight. The cabin crew were always very attentive. The treats and drinks were very nice. There were many options, cold and hot, alcoholic and non-alcoholic. Luggage delivery didn't take long either. Without waiting too long, I bought it and left.
It is very enjoyable and comfortable to fly with a company that has been chosen as the best airline in Europe for the ninth time. The service and food are very successful. Fresh, filling and delicious. Even the richness of food and beverage options is impressive. Every kind of food and drink you want is available. The cabin crew is also very attentive and kind.
BB : Does anyone know how to get a seat assignment on Turkish Air when the reservation was made through United Airlines? They are both members of Star Alliance, but United says it can only be done through Turkish Air and Turkish Air says it has to be through United. We have business class seats, but no one seems to be able to help me, even with multiple calls to both airlines. We have the same issue for a June-2024 trip via Frankfurt. We have a 2 hour layover and hopefully will get seat assignments for our connecting flight. sigh!
I used TK for my trip to Egypt and in general the service and flight were smooth. It had been a long time since I traveled as I wanted. I was able to start my vacation in a good way.
It was a comfortable and enjoyable experience. The seats were comfortable and the food was delicious. The hostesses were very attentive and kind.
please get someone to contact me. your staff are now failing to answer my emails. reported damaged suitcase claim.
It was a nice flight, comfortable, fun and with delicious food. The service of the cabin crew was very nice. I liked Turkish coffee, which belongs to their own culture.
Everything was fine on the plane. Food and desserts were also better than I expected. The content in the entertainment system is meticulous and created from content that everyone will love. That's why I'm never bored.
They provided everything needed for a fun and enjoyable flight. The food was much better than I expected. I was pleased with the attention and kindness of the staff.
In my opinion, it was a very enjoyable and comfortable flight. I did not feel any shaking while the plane was taking off and landing. The food and other treats were also very nice.
It was a comfortable, fun and delicious journey. The food was better than I expected. Their baklava is amazing and goes very well with Turkish coffee. I'm glad I listened to the stewardess on this one.
When I got to the airport, I didn't check in. I asked for help from the staff for this. They were also very helpful both at check-in and with luggage. The welcome from the cabin crew was very friendly and nice.
The food was very nice. The entertainment system was up to date and the contents were diverse.
There was everything for a comfortable and enjoyable journey. The service quality was very good. The cabin crew were courteous, caring and respectful. The food was much better than I expected. Food was fresh and delicious.
It was a comfortable and enjoyable journey. We had a great time with the delicious food and the entertainment system with up-to-date content. Considering the price and performance, they offer a very high quality service.
The procedures at the airport and the service on the plane were both very nice and comfortable. Food and treats were delicious. The service quality was very good, I was satisfied throughout the flight. My luggage also arrived intact.
Their courtesy at the airport and the kindness, attention and friendly behavior of the cabin crew on the plane were very nice. They made us feel comfortable and good. We were pleased with the service and the food.
It was a fun and comfortable trip. The wide and comfortable seat did not restrict our range of motion and allowed us to have a pain-free journey.
The staff was very attentive. They asked everyone on the plane about their requests and helped them. The treats and the service they provided were also very nice.
When I asked for help with check-in and luggage at the airport, they helped immediately. The staff welcomed us very nicely upon boarding the plane. The shuttles and services were very good.
The seats were wide and comfortable, so leg room was also quite sufficient. Food service and beverage service were also very good.
They are really good at service and hospitality. I was amazed by their attentive service and food. I didn't think I would eat this delicious food on the plane.
A company that offers convenience and comfort in every aspect. You already feel the Turkish hospitality when you board the plane. The staff welcomed us and offered drinks, which was a very nice and thoughtful move. My choice will always be TK.
There were many places for shopping at Istanbul Airport. I did some shopping, had a nice meal, and went to my flight when it was time to depart. It was a pleasant flight with quality service and the attention and kindness of the staff.
I had a pleasant journey and was able to handle my transactions easily. I was very pleased with the services. The staff was very good at service. They were also kind, caring and friendly.
It was a comfortable and fun flight. The catering services and the flavors of the treats were great. I was pleased that the cabins and sinks were clean.
It was an enjoyable experience. I can say that I thoroughly enjoyed flying in business class. The food and drinks were very nice. The service quality is already very good. The staff did a great job too. Thank you.
Trying to change my ticket online, system down!! Called the customer service yesterday 5 times they said system is not working call back in one hour!! Now next day just called SAME StORY !!! My flight is for tomorrow!
I had a pleasant time with the entertainment system. The food was also very good. I really liked the variety in drinks.
It was a comfortable and enjoyable journey, for which the cabin crew did their job very well. They tried to help everyone with a sincere smile on their faces. This made me happy.
I am not able to change the personal details on my Miles and Smiles and profile because of problems with the dropdown menu (in the Salutation and the City). I called and the representative said I needed to fill out the Feedback form. However, I am unable to submit the feedback form because of the mandatory fields restrictions.
I was purchasing tickets for flight and after payment part got following message: We are sorry to inform you that we are unable to process your transaction at the moment. My order ID is included. The funds are reserved from my card though. I didn't receive anything like reservation confirmation.
The journey went well with the friendly and courteous behavior of the cabin crew. It was very comfortable and enjoyable. I will also use it in the transformation.
It was a flight worth trying. Their takeoffs and landings were light. He got up and got off on time. The staff was also attentive, polite and friendly.
I completed my check-in process with ease. Boarding the plane was fast, there were no problems. The cabin crew was courteous and attentive. They performed the services on time.
There were no negative situations during the flight. The service was not disrupted in any way. The staff was always attentive and kind.
The staff took care of us in every aspect. Customer service: Can I take my dog with me? When I called to ask, I also asked about my baggage allowance. Since my dog was small in size, he could travel with me and hand luggage other than suitcases was allowed. Although I was a little surprised by this situation, I was very happy. My next flights will always be with TK.
It was a trip that met my expectations in terms of price and performance. I was very pleased with the food, entertainment system, cleanliness of the toilets, and the caring and courteous behavior of the staff. I'm excited to experience it again.
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It was a beautiful flight. The staff were very caring and kind. They do their job very professionally. Everything was very good, from the food to the entertainment system.
The cabin crew took care of each and every passenger. Their service was attentive and on time. The food, desserts, fruit presentations and drinks were diverse and all were very nice. I would definitely choose it again.
From what I saw at the airport, the staff gives priority to families and the elderly and helps them. It is very nice of them to do this to help and comfort them. They allow them to calm down and enjoy the flight. This continues throughout the flight. In this way, everyone has a comfortable and enjoyable flight.
It was a comfortable and enjoyable flight. I had a pleasant journey with its food and entertainment system. It was good for me to take a break from life and take care of myself.
It was a fun and enjoyable flight. Apart from current movies, there were also current TV series. There were also many games and cartoons. It made me happy to see so much of my favorite content together.
It was a comfortable and fun trip. I ate delicious food and tasted traditional desserts. It was really beautiful. It was also very nice to have a variety of drink options, drinks were offered at every service.
It was one of my most comfortable flights. I enjoyed every minute of it. Delicious food, desserts, various drinks, and up-to-date content in the entertainment system were all very good. It was also nice that they offered free wi-fi, because I needed to check my e-mail.
It was definitely a comfortable and enjoyable flight. It was like a mini vacation for me. I will choose it again for my transformation.